Phoned HMRC today.
0/10. Do not recommend.
Letter said I owed tax on a medical insurance payout. Don't have MI. Have never had MI.
6 mins of irrelevant babble.
47 mins on hold.
30 secs speaking to a human.
5 more mins on hold.
40 seconds talking to a human who confirmed it was their error. π€¬
about 15 hours ago