news.stanford.edu/stories/2025... “AI-based tools employers may use to review resumes may give older men an advantage while putting older women and younger job seekers at a disadvantage”

We're at the next stag of the authors' lawsuit against Anthropic. Check the link below to see which of your books they raided and then click through to file a claim. Four of mine were in there.

There are three types of people in the world: those who are numerate and those who are not.

What perfect album came out the year you turned 16?

Creating a long-term design vision can seem daunting, but breaking it into smaller parts called 'visionettes' makes it manageable. Some teams have successfully used this approach: https://articles.centercentre.com/building-an-experience-vision-from-a-journey-map/

Scenarios often dismissed as "edge cases" encompass life changes (such as name changes or death), complex user behaviors (like multiple or shared accounts), malicious actors, and technical challenges (incl. slow connections, data exports, and collaboration issues). www.nngroup.com/articles/edg...

Pluribus is excellent. Don’t miss it.

Vanity metrics may boost ego but don’t improve work or decision-making. They focus on appearance over meaningful data, often due to poor KPI selection or storytelling. Sometimes, they're the only available metrics. John Cutler highlights common issues here: https://amplitude.com/blog/vanity-metrics

As Elon Musk wins trillion dollar payday. The greed is biblical.

Everywhere I look: modernization, AI, transformation, automation. All urgent. And all landing at once. My latest article looks at how product managers can translate that swirl into progress through • architecture alignment, • incremental automation, • platform maturity.

The Future of Service Design in the Age of AI www.youtube.com/watch?v=w5J1...

Two critical visualizations for driving decisions are the Cycle Time Scatterplot, which reveals delivery predictability, and the Ageing WIP Chart, which acts as a radar for current risks. From @paulisthrivving.xyz: medium.com/thrivve-part...

Many AI project failures are not solely technical but are rooted in team design issues, such as data and modeling teams working in silos, research teams being isolated from production, or AI teams being disconnected from core business needs. www.mindtheproduct.com/your-ai-prob...

“Owning our own data is the only way to stop enshittification.” apple.news/Arncm3TAkTl6...

You need to balance theory with pragmatism. Talk about risk. • What are you all comfortable with? • How can you reduce it as fast as possible? • What are the alternatives?

For many teams I’ve worked with, one thing on the backlog delivered more impact than everything else combined. If it’s not obvious what the most valuable thing is, you likely don’t understand your users or their needs well enough. 🧵2/6

"Change is exciting, but too much change can feel chaotic." 🎢 Learn how to set up pilot teams for success when adopting a product operating model. Product leaders Teresa Torres and Hope Gurion share insights from working with hundreds of teams going through this transformation.

Hype cycles, where expectations and marketing outpace technological capabilities, are evident in virtual reality (VR) and are now being mirrored by Artificial Intelligence (AI), creating a gap between promised and actual user experiences. www.nngroup.com/articles/vr-...

I've written about the work we have done to make the NHS Design System fit for the future and to support the NHS 10-year plan to move from analogue to digital. Read more and be part of this change: digital.nhs.uk/blog/design-...

Ahead of the 1st shutdown of US food aid to hungry Americans in 60 years, some of the 200,000 Little Free Library locations are converting into food pantries. Thanks @littlefreelibrary.bsky.social

Converge, if you missed the URL at the end of my talk, here it is. A fairly thorough list of books, podcasts, and quotables that informed it: jovo.design/framing

AS IF I snuck this episode of Systems of Harm out yesterday without posting about it - but 90% of the design systems community was at Converge. This week’s guest is none other than @bradfrost.com (‼️) talking about design systems and ADHD. Apple: apple.co/4qQfR50 RSS: bit.ly/43gtLkB

A poll from the journal Nature found that 75% of researchers in the U.S. are considering leaving the country. That includes a man who’s been dubbed the "Mozart of Math." (This PBS story on the scientific brain drain is heartbreaking & ominous for medicine, imo.) www.youtube.com/watch?v=yLvO...

open.spotify.com/episode/6Yq5... How to use humor to drive inclusion + belonging #leadership

🎇New package alert @wired.com! This one has been in the works for months. If WIRED was going to tackle AI -- something we cover daily -- we had to go big. So here are 17 different stories about the way AI is changing us, even as the technology itself keeps moving www.wired.com/ai-issue/

Hazardous Material West Footscray, West Footscray Status: Not Yet Under Control Size: Small Resources: 4 27 Oct 2025, 10:17 pm From #VIC/FRV via 000 Find on Map > #EMVAlert #incident #HazardousMaterial

Ok if you like #sewing and want a laugh, ask ChatGPT to make you a pattern. The AI will not be making our clothes any time soon…

"But buried amid the A.I. division layoffs was a different set of cuts. The company laid off more than 100 people in its risk review organization, according to three people familiar with the move and internal memos viewed by The Times."

Misty Copeland took her final bow as an American Ballet Theatre principal dancer on Wednesday, a role she's had for the past 10 years.

This. 100 times this.

Yesterday I had the pleasure of introducing my new talk 'Make the Product Shift', and sharing my approach of shifting from project delivery to product impact. You can watch the recording here: www.youtube.com/watch?v=7peX...

Fron work last year on powerful organisations turning up in local communities: the clarity of being a Useful Outsider and providing allyship to Community Connectors. From Connected Communities book #ABCD

We are being pushed into a future where surveillance is constant, dissent is dangerous, and the line between civilian and combatant is blurred — a world where military logic dominates public life, writes Ilia Siatitsa of Privacy International.

"Powers are not permanent. They counter downward pressure, but they require reinforcement to stay relevant. Even the strongest power loses leverage if the surrounding environment evolves faster than the company’s ability to adapt." cutlefish.substack.com/p/tbm-384-pr...

I had a fine time at Productized in Lisbon, speaking on a couple of leadership panels, giving a main stage talk, catching up with old friends and making some new ones. Here’s a summary of my talk and what everyone else spoke about: substack.com/home/post/p-...

We thrive on a clear, compelling vision that links our daily work to a bigger purpose. Without it, we feel lost and unmotivated. Check out my diagram explaining where a vision comes from: https://articles.centercentre.com/the-diagram-that-shows-where-a-vision-comes-from/

Who robbed the Louvre? Right answers only…

Today was one of those days where I was so glad to have made the jump from higher ed to healthcare…

Trust isn’t a feature — it’s the interface uxdesign.cc/trust-isnt-a...

Goals, assumptions, and insights form a continuous validation loop, not a linear sequence. substack.com/@theedproduc...

Are you solving real user problems or just checking off features? 🎙️ I had the pleasure of appearing on the Pulse by Intuji podcast, hosted by Julian Wallis, as he interviewed me about how strategic UX transforms businesses. Watch full interview here: https://www.youtube.com/watch?v=5RLxoURbyjw

Quote which is helpful in work I do with many projects. Unless people can define the emotional heart of their product/service at the start they will get lost in processes. You need an anchor: the root at the beginning.

LOL this is a good icebreaker.

I have always loved @propublica.org's mission statement. It speaks to method as much as mission, and does not shrink from describling their journalism as a moral undertaking. www.propublica.org/about/

Think of the UX Vision as a shared story comparing today’s users’ experiences with the future after delivering the best product. A clear UX Vision shows everyone on the team the improvements their efforts will bring. https://articles.centercentre.com/put-a-ux-vision-before-your-ux-process/

Back when I was at The Post, every Friday at 10pm I'd plug my data/visualizations/jokes newsletter. Well, it's back. In 12 hours, the all-new How To Read This Chart lands in mailboxes. Sign up for free! howtoreadthisch.art

Loving this episode on AI as a strategic thought partner “a pair writer” pca.st/episode/c8e6... With @producttalk.bsky.social

Nobel Peace Prizes have often been awarded to people who fight autocracy. Maria Corina Machado fits right into that tradition www.theatlantic.com/ideas/archiv...