John Cutler
@johncutle.fish
📤 5523
📥 153
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I like the beautiful mess of product development.| newsletter:
https://cutlefish.substack.com
Many systems and complexity-informed thinkers become bogged down in selling complexity, uncertainty, systems thinking, and the like. Meanwhile, most people in an organization are looking for a solution and path forward, not a lecture about “the system”.
cutlefish.substack.com/p/tbm-380-bu...
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TBM 380: “But We Have To Try Something!”
You’ve likely heard the saying “The definition of insanity is doing the same thing, and expecting different results.” Humans have an intuitive sense of what scientists call attractor states, the conce...
https://cutlefish.substack.com/p/tbm-380-but-we-have-to-try-something
11 days ago
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I thought the reply was a joke.... but I don't think it was.
17 days ago
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reposted by
John Cutler
I'll be doing a little show-and-tell / workshop on visualizing your company operating system (free). Would love to see folks.
zoom.us/meeting/regi...
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Welcome! You are invited to join a meeting: Mapping Company Operating Systems. After registering, you will receive a confirmation email about joining the meeting.
In this session I will describe various techniques for mapping your company operating system. We will explore different "frames", visualization approaches, and core concepts. I'll leave a full thirty ...
https://zoom.us/meeting/register/4Ul_ZbuSRy-k7mvqNlCaaw
27 days ago
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I'll be doing a little show-and-tell / workshop on visualizing your company operating system (free). Would love to see folks.
zoom.us/meeting/regi...
loading . . .
Welcome! You are invited to join a meeting: Mapping Company Operating Systems. After registering, you will receive a confirmation email about joining the meeting.
In this session I will describe various techniques for mapping your company operating system. We will explore different "frames", visualization approaches, and core concepts. I'll leave a full thirty ...
https://zoom.us/meeting/register/4Ul_ZbuSRy-k7mvqNlCaaw
27 days ago
1
17
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"And the truth is, it's always about a buzzword. Whatever buzzword catches on becomes the obsession, and that's all people talk about for a couple of years until the next buzzword takes over and the cycle starts again."
cutlefish.substack.com/p/tbm-376-wh...
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TBM 376: Why Are We Organized Like This?
This post is about understanding why your company is organized and designed the way it is.
https://cutlefish.substack.com/p/tbm-376-why-are-we-organized-like
about 1 month ago
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My mom, a DC resident, is terrified. Childhood memories of growing up during the German occupation of Greece are hard memories to shake.
about 1 month ago
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Mandate Levels Day 9/30 sharing my favorite doodles and drawings.
about 1 month ago
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WIP it Real Good Day 8/30 sharing my favorite doodles and drawings.
about 1 month ago
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Strategy is as much about when you do things as it is about what you do. Strategy is heavily concerned with timing and the impact of timing on leverage (urgency).
cutlefish.substack.com/p/tbm-374-pr...
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TBM 374: Strategy & Urgency
This is a post about strategy and prioritization, and how reframing urgency can help you be more strategic AND prioritize more effectively.
https://cutlefish.substack.com/p/tbm-374-proactive-vs-reactive-urgency
about 2 months ago
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Should vs. Can Day 7/30 sharing my favorite doodles and drawings.
about 2 months ago
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Just... Day 6/30 sharing my favorite doodles and drawings.
about 2 months ago
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Do This. Not This. Or ... Day 5/30 sharing my favorite doodles and drawings.
about 2 months ago
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The area between oversimplification and inaction Day 4/30 sharing my favorite doodles and drawings.
about 2 months ago
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Journey to Product Teams Day 3/30 sharing my favorite doodles and drawings.
about 2 months ago
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It is easy to nod along with the idea of less premature convergence, but in practice it often gets mistaken for waffling or an inability to be bold. The real skill is knowing when a decision truly needs to be made and when it should wait.
cutlefish.substack.com/p/tbm-273-wh...
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TBM 273: What To Do More (And Less) Of
It might sound like a leader saying, “We can work out the details later. For now it helps to keep options open. We know the big goal, and we are committed to it. The exact path can come later.” That a...
https://cutlefish.substack.com/p/tbm-273-what-to-do-more-and-less?utm_source=activity_item
about 2 months ago
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The Way of Ways Day 2/30 sharing my favorite doodles and drawings.
about 2 months ago
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Trust Day 1/30 sharing my favorite doodles and drawings.
about 2 months ago
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For the scale-up, the highest leverage thing you can do is to figure out a model for linking these new product-forward ways of working to your current business challenge, and essentially a new “model” for investment.
cutlefish.substack.com/p/two-pom-tr...
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Two POM Transformation Flavors
I see two broad categories of company attempting to “transform” to a product operating model:
https://cutlefish.substack.com/p/two-pom-transformation-flavors
about 2 months ago
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Where are the areas of overlap in what they want, even if the language they use makes them sound opposed?
cutlefish.substack.com/p/tbm-272-th...
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TBM 272: Three Perspectives
Here are three current narratives from tech.
https://cutlefish.substack.com/p/tbm-272-three-perspectives?utm_source=activity_item
about 2 months ago
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Many companies end up losing because they stubbornly hold on to a view of their context, their game, and their "old" way of aligning from 5-10 years ago.
cutlefish.substack.com/p/tbm-271-di...
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TBM 271: Diagnosing Your Company's Strategy Problem
In this post, I want to give you a way to diagnose what is going on. Too many people default to a simplistic explanation like, "We just need a strategy." Well, yes, that helps, but it is critical to d...
https://cutlefish.substack.com/p/tbm-271-diagnosing-your-companys
2 months ago
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Visualizing dependencies is not enough. Instead, you need a visualization that shows each team’s competing priorities, highlights the value gap between those priorities, and measures the drag caused by multitasking.
cutlefish.substack.com/p/tbm-370-de...
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TBM 370: Dependencies Aren't Your Problem
Thought experiment.
https://cutlefish.substack.com/p/tbm-370-dependencies-arent-your-problem?utm_source=activity_item
2 months ago
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"Most 'source of truth' problems in product development aren't really about the source of truth at all. They assume that everyone wants the truth, that they can agree on what truth they're seeking, and that they're willing to put in the work to forge coherence"
cutlefish.substack.com/p/tbm-369-so...
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TBM 369: Sources Of Truth
Most 'source of truth' problems in product development aren't really about the source of truth at all.
https://cutlefish.substack.com/p/tbm-369-sources-of-truth?utm_source=activity_item
2 months ago
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Hard things take practice. Do we expect to get good at something by practicing it once a quarter?
cutlefish.substack.com/p/tbm-368-go...
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TBM 368: Goals Take Practice
Once or twice a week, I run into teams struggling with OKRs. To me, OKRs are goals. And you know what? Goals are hard. Setting good goals and reflecting/pivoting based on your progress is a mix of ski...
https://cutlefish.substack.com/p/tbm-368-goals-take-practice?r=3d8gm&utm_campaign=post&utm_medium=web&triedRedirect=true
3 months ago
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Forget vibe coding. Enter vibe leadership.
3 months ago
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Funny how we force engineers to write ADRs for every trade‑off, yet billion‑dollar strategic bets live in hallway whispers and fluffy slide decks. What if we treated business decisions like architecture? Context, options, trade‑offs, metrics, all in a repo, version‑controlled and reviewed?
3 months ago
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If a leadership team is unwilling to sit with reality and explore what is happening, or creates an environment that is unfriendly or unsafe to do so, then you will never "get clear."
cutlefish.substack.com/p/tbm-367-th...
3 months ago
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But when it comes to feedback, concerns, "pulling the andon cord", or questioning the current strategy, front-line team members are expected to route everything up the official chain. Boundary-spanning is great for delivery, but not for dissent.
cutlefish.substack.com/p/tbm-366-em...
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TBM 366: Empowered For Delivery, But...
There's an emphasis on team independence and autonomy, but also fairly traditional ideas about the role of the manager (as gatekeeper, filter, escalation resolver, etc.). In many ways, these ideas are...
https://cutlefish.substack.com/p/tbm-366-empowered-for-delivery-but?utm_source=activity_item
3 months ago
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"Teams are being asked to jump headfirst into AI efforts, innovate, and respond to a generational shift in the technology landscape. It is like asking a race car driver to drive the race of their life while in fuel-efficiency mode."
www.dotwork.com/post/thrivin...
3 months ago
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Official Narrative: “We are a PLG company now.” Sales Reality: “We still make our number through sales-led enterprise deals. PLG is a distraction.” Product Reality: “We’re building self-serve features but don’t control pricing, packaging, or onboarding.”
www.dotwork.com/post/how-ope...
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How Operations Can Prepare for Continuous Transformation
Operations leaders face constant change, shifting realities, and persistent challenges. Success depends on balancing order and chaos, adapting systems, and enabling momentum—knowing there’s never a fi...
https://www.dotwork.com/post/how-operations-can-prepare-for-continuous-transformation
3 months ago
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A critique of a recent Cagan post that I think deserves some counterpoint.
cutlefish.substack.com/p/a-cagan-cr...
3 months ago
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The product advice landscape has gotten to the point where you need battle second order gaslighting ... basically defending yourself against the peddlers offering you ways to defend yourself (while make you feel shitty about yourself)
3 months ago
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An initiative is an initiative...right?
www.youtube.com/watch?v=aOFa...
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The Limits of Cascades and Value Hierarchies
YouTube video by The Beautiful Mess-John Cutler
https://www.youtube.com/watch?v=aOFaVEAt7sQ
3 months ago
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Whatever it is .... it is sad.
3 months ago
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I was reflecting recently on how stark the differences between teams can be and how often you can pick up on those differences within seconds. You can feel it. The words they use are different. The way they describe their work tells you almost everything.
cutlefish.substack.com/p/tbm-364-th...
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TBM 364: Three Team Vibes
I was reflecting recently on how stark the differences between teams can be and how often you can pick up on those differences within seconds just by asking someone how things are going. You can feel ...
https://cutlefish.substack.com/p/tbm-364-three-team-vibes
3 months ago
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Juggling this dichotomy is a huge challenge right now for managers/leaders, etc.
www.dotwork.com/post/thrivin...
3 months ago
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The heroic change narrative narrative is one of many... helpful, but incomplete.
4 months ago
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After a couple years in stealth model working with amazing design partners/launch partners, we're "open for business". It is a blast (and scary as hell) to be back in a product role, and heading it up to boot.
www.dotwork.com
4 months ago
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Is there objectively such a thing as low-hanging fruit? In Matt's mind, everything could be more effective if leadership could "just." But maybe that is an illusion. Maybe the ppl with more power in the org are getting exactly what they need and want.
cutlefish.substack.com/p/tbm-363-is...
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TBM 363: Is Matt A Loser?
It was far easier to rationalize a layer of inexperienced managers than to face the fact that the strategy was scattered and shifts in the technology landscape threatened the core business model. "It ...
https://cutlefish.substack.com/p/tbm-363-is-matt-a-loser
4 months ago
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I've been collecting some "work object" patterns from our design partners in this document. As with all things, this is part "art" and part logical modeling. It boils down to what you want/need to improve in your company. Comments appreciated!
docs.google.com/document/d/1...
4 months ago
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"Internally, I wrestled with questions of meaning, responsibility, and what I believed. Externally, it often looked like contradiction or even self-sabotage. Working through this has been a work in progress."
cutlefish.substack.com/p/tbm-362-ho...
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TBM 362: How (And Why) We Help
While it's easy to dismiss the standard consulting approach as formulaic or unlikely to spark deep systemic change, I believe it is also what makes it politically viable, repeatable, and relatively lo...
https://cutlefish.substack.com/p/tbm-362-how-and-why-we-help
4 months ago
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101 ops discovery questions with some examples to spark ideas.
johnpcutler.github.io/dotquestions...
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DotworkQs — Surface opportunities for thoughtful ops bets
https://johnpcutler.github.io/dotquestions/?id=1
5 months ago
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"Transformed lets the leader stay the hero of the change story, & challenges the org w/o directly threatening the leader's self-image. Change is often about creating conditions where people can negotiate with their self-identity and still find a path forward."
cutlefish.substack.com/p/tbm-358-th...
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TBM 358: The Genius of SVPG
Between 60-80% of all large enterprises I speak to have brought in Marty Cagan and/or SVPG at one point in the last couple of years. That is an outstanding achievement for the SVPG mission. The positi...
https://cutlefish.substack.com/p/tbm-358-the-genius-of-svpg
5 months ago
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But maybe you’re in a mode with one person Spellcasting, another Chipping, while others are Questing, and maybe someone is Trailblazing. You’re doing more at once, but the shapes of your actions are a lot more complementary.
cutlefish.substack.com/p/tbm-356-pr...
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TBM 356: Product Party Modes
I’m constantly reminded of how product teams don’t function like widget factories. It’s so tempting to imagine your “capacity” as being a function of the number of developers on your team, and to rati...
https://cutlefish.substack.com/p/tbm-356-product-party-modes
5 months ago
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Even when a team chooses a framework thoughtfully, people may still disagree about what they’re trying to accomplish. Are they trying to teach skills? Create shared language? Bootstrap a team? Ensure quality?
cutlefish.substack.com/p/tbm-354-th...
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TBM 354: The 4 Framework Jobs (And Why It Matters)
But the real problem isn’t the number of frameworks, it’s that we’re often not clear about why we’re using them. Even when a team chooses a framework thoughtfully, people may still disagree about what...
https://cutlefish.substack.com/p/tbm-354-the-4-framework-jobs-and
5 months ago
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I haven't been able to stop laughing since this happened to me this evening. It is hilarious on a couple levels.
6 months ago
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How funding mental models vary with context
cutlefish.substack.com/p/tbm-352-fu...
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TBM 352: Funding, Planning, and Context
This post is all about planning, funding, and context. My main thesis is as follows:Â In a lot of early-stage startups and companies experiencing rapid growth, there is basically only one context. Any ...
https://cutlefish.substack.com/p/tbm-352-funding-planning-and-context
6 months ago
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Experimenting with Obsidian Publish 350+ posts with a reasonabe search
6 months ago
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It’s not easy seeing yourself on a billboard. But I’ve been up all day and night taking calls on the rescue line.
6 months ago
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Are you trying to improve flow, make better tradeoffs, push for more strategic alignment, or clarify what's supported and what isn't?
cutlefish.substack.com/p/tbm-351-th...
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TBM 351: The 4 Prioritization Jobs (And Why It Matters)
After all these years, I finally put something into words about prioritization.
https://cutlefish.substack.com/p/tbm-351-the-4-prioritization-jobs
6 months ago
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Exploring the dots ... yet again
cutlefish.substack.com/p/tbm-350-co...
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TBM 350: Connecting Dots
As the title of my newsletter suggests, I'm obsessed with the mess of product development. Over the last couple of weeks, I've spent a lot of time with operations leaders trying to bring some order to...
https://cutlefish.substack.com/p/tbm-350-connecting-dots
6 months ago
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