In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to. Read the full piece: bit.ly/BMJSept25

In @hsj.co.uk, our Policy & Public Affairs Manager, @ollipotter.bsky.social, discusses how amplifying the #patientvoice can drive improvement in #cancercare, drawing on the latest #NCPES results: bit.ly/HSJ-NCPES.

My take on last week’s NHS 10 year plan www.health.org.uk/features-and...

Great to be at #NHSConfedExpo this week, connecting with colleagues across the system who share our commitment to transforming care with patient experience front and centre. [1/3]

“Desire paths are things that occur when the system, in this case the design of the paths, doesn’t match up with what people actually want.” Luca Tiratelli explores what a landscaper might see in the health system. buff.ly/WvsViWW

📢 Today the Department of Health and Social Care and @england.nhs.uk published the Urgent and Emergency Care Plan 2025/26. 📰 Our chief executive, @chrisgrahamuk.bsky.social, responded to the plan's publication - read our full comment: picker.org/research_ins... #NHS #UEC #PersonCentredCare

Results from the 2024 Children and Young People's Patient Experience Survey show most children feel involved in their care, but there is room for improvement when it comes to emotional support.

Great to hear from so many inspiring speakers and delegates about engaging with patients, communities and staff to deliver person centred care at @pickereurope.bsky.social's person centred care symposium yesterday. Here are a couple of photos from the day 👇 #PatientExperience #PersonCentredCare

Ministers want Britons to fill more of the sector’s 130,000 vacancies. Could you wipe, feed, smile and log every moment for £12.84 an hour? ⬇️

🌍 The ILGA-Europe Rainbow Map ranks the legal and policy landscape for #LGBTQ+ people across Europe. 🚨 The latest rankings today shows the UK has reached an all-time low position of 22 out of 49. This should be a wake-up call for the British government. Read our statement ▶️ bit.ly/3S0iuB3

The terms of reference for the Casey #socialcare commission are published today (though staff have been working for a while). There are concerns, particularly timing, but they should offer the scope Baroness Casey needs to do a thorough job. Thread below ⬇️ www.gov.uk/government/p...

NEW: Longer NHS waiting lists do not appear to be a significant driver of the rise in health-related benefit claims. @maxwarner.bsky.social & @benzaranko.bsky.social’s new report funded by @jrf-uk.bsky.social finds that the main explanation for rising benefit claims almost certainly lies elsewhere:

We will be celebrating Patient Experience Week all throughout this week! We'll be sharing podcasts, resources, and highlighting all of you're amazing work wherever we can. Tag us in to your posts and we'll do our bets to share as much as we can! #PXWeek #PatExp

🆕REPORT: The impact of staff fatigue on patient safety. Watch a short summary video: youtu.be/22F_qHCpo0o Read the full report: www.hssib.org.uk/patient-safety-investigations/the-impact-of-staff-fatigue-on-patient-safety/investigation-report/ #PatientSafety #NHS #Healthcare

Olli Potter, senior policy officer at Picker explains why measures to improve the patient experience of waiting are essential to regaining public satisfaction in the NHS. healthcaretoday.com/article/how-... #healthcare #patientsafety #publichealth #patientsatisfaction

✨ NEW findings from our polling with @ipsosintheuk.bsky.social into public attitudes to #localgov show the majority would like more info or more say in how decisions are taken. This and all the results here ➡️ lgiu.org/publication/state-o...

Writing for @bmj.com, @chrisgrahamuk.bsky.social - Picker's chief executive - discusses the most recent #BritishSocialAttitudes survey, public confidence in the #NHS, and delivering a person centred #10YearPlan. Link below 👇 @pickereurope.bsky.social #PersonCentredCare #PatientExperience

[NEW] What does patient satisfaction across England tell us about GPs surgeries' performance? Our latest Performance Tracker Local takes a closer look at general practice across England www.instituteforgovernment.org.uk/publication/...

Today is a challenging day, and we are deeply concerned at the widespread, harmful implications of today’s Supreme Court ruling. As LGBT+ organisations, we stand in solidarity with trans, intersex and non-binary folk as we navigate from here. Our full statement: www.consortium.lgbt/lgbt-sector-...

Did you or your child receive the Under 16 Cancer Patient Experience Survey in the post recently? Your feedback could help the NHS and cancer charities improve services for children and young people with cancer. For more information please visit: www.under16cancerexperiencesurvey.co.uk

🚨 New report out now: Prescription for Outpatients, a joint publication by @rcphysicians.bsky.social & @patientsassoc.bsky.social Together, we’re calling for urgent reform of outpatient care, a vital but often frustrating part of the NHS. www.patients-association.org.uk/Blog/prescri...

New results from NHS Staff Survey for bank only workers published today👩‍⚕️🩺 More details on the key findings on our website, as well as in the infographic below 👇 📢Press statement: picker.org/research_ins... 📊Interactive results dashboard: nhssurveys.co.uk/nssb/survey-... #NHSStaffSurvey #NHSBank

🩺 | NEW REPORT: Building an NHS fit for the future is a life-or-death challenge. A new IPPR report outlines three key reforms that could save £21bn annually and keep NHS spending sustainable. www.ippr.org/articles/ref...

💡New findings from the 2024 #CommunityMentalHealthSurvey reveal ongoing struggles in accessing care. 🟣 33% waited over 3 months for treatment, worsening their mental health. 🔵 Only 40% of people felt they got the help they needed during a crisis. [1/2]

2024 BSA Survey data on public satisfaction with the NHS is out today via @thekingsfund.bsky.social & @nuffieldtrust.bsky.social. Results show: ‼️Record dissatisfaction with the NHS ‼️Widespread concern around waiting times ‼️Steepest declines around A&E ‼️72% don't think the NHS has enough staff 🧵1/8

[1/4] Just 1 in 5 people in 2024 said they were satisfied with the way the NHS is run according to our analysis of the @natcen.bsky.social #BritishSocialAttitudes survey with @nuffieldtrust.bsky.social. Read our new report.

🔍 Flexible working in the #NHS: what the 2024 Staff Survey reveals. A closer look at the 2024 NHS Staff Survey sheds light on how well the NHS is fulfilling its People Promise to allow flexible working. ✔️ More than half of NHS staff are satisfied with flexible working opportunities. [1/2]

The Prime Minister announced that NHS England will be abolished, with responsibility for running the NHS in England returning to DHSC. Chris Graham, Chief Executive of Picker, responds to the news—read our full statement here: bit.ly/3DIKANs #NHSEngland #PatientExperience

The 2024 #NHSStaffSurvey results published this morning. @pickereurope.bsky.social is proud to coordinate the survey on behalf of NHS England and it's great to see an increase in staff responding this year. Our press statement below highlights some of the key findings 👇

We are delighted to announce that submissions for the 15th annual Picker Experience Network Awards are NOW OPEN FOR SUBMISSIONS! Celebrate excellence in #PatientExperience by sharing your success stories & innovations. Find out more and enter: patientexperiencenetwork.org/awards/

Which #socialcare staff have the highest wellbeing at work? According to this newly released @DHSCgovuk survey, it’s personal assistants. Care workers and - perhaps more surprisingly - social workers/nursing associates are at the bottom. Lots more in the report : thread here ⬇️

A new paper from colleagues and I looking at why researchers or providers don't hear all the voices they should. It is not just people not responding to surveys. And if we don't hear the voice we cannot tailor services. We provide a toolkit to assess your surveys. doi.org/10.1136/bmjo...

At Picker, we’re proud to coordinate the #NHS Staff Survey referred to in this analysis, highlighting how workforce experiences differ between age groups. The findings show: 🔵Stress & Wellbeing: Younger staff are more likely to report feeling unwell due to work-related stress. [1/3]

🧵 We need to put admin on the agenda 📢 Our new research, published today alongside @thekingsfund.bsky.social & @healthwatchengland.bsky.social shows how commonplace issues with #NHSAdmin are. www.kingsfund.org.uk/insight-and-...

New analysis: If four UK airport expansions including Heathrow are allowed to go ahead, they will cancel out the carbon savings of this government’s clean power plan IN JUST FIVE YEARS. This government must cancel these planned expansions. neweconomics.org/2025/01/airp...

Really important and concerning report from @rcn.org.uk yesterday detailing the impact of corridor care on both patients and staff. @pickereurope.bsky.social's comment on the report below 👇

Today we've released a devastating report on the crisis of patients being treated in inappropriate settings in our NHS. With over 5000 testimonies from nursing staff, the report reveals how widespread this crisis has become, and how it's putting lives at risk. Read more: https://bit.ly/3WiS8wB

Rounding off our GP panel session, Dr Minal Bakhai urges a holistic shift in “measuring what matters” to patients: “loneliness has the same level of [patient] risk as not taking your statins…” #hospitaltohome

Thank you to @nuffieldtrust.bsky.social for a fascinating #hospitaltohome conference this morning. Really interesting to take a step back and consider international learnings from across primary and secondary care, and, of course, social care.

"It has never been more important that British political leadership makes the case for immigration policy based on fairness and the facts rather than fear and scapegoating" Read Diane Abbott's exclusive op-ed for LabourList hitting out at the toxicity in the debate on migration

. @aace.org.uk Chair @jasonkillens.bsky.social was on #BBC Breakfast today highlighting the profound impact of abuse on #ambulance staff, and made a plea to the public to ensure that staff are treated with deserved respect, and can #WorkWithoutFear. Read our statement aace.org.uk/news/violent...

📢This morning, the government announced the Elective Reform Plan, which outlines a strategy to reduce the backlog of patients currently waiting for assessment and treatment. Read our response here: bit.ly/ElectiveReformPlan #NHS #PatientExperience #PickerEurope #PersonCentredCare

Before Christmas I made the case for a parliamentary commission into social care on the basis it could move quickly and help build political consensus. I'm sceptical that the independent commission announced today by Labour will achieve either of those goals. Short 🧵

Labour’s manifesto promised to “remove indignities for trans people”, yet the government’s ban on puberty blockers adopts the Tories’ politicised unevidenced approach. Young people — cis & trans — must have access to healthcare they need. I stand firmly with the trans community.

A really important report highlighting concerning findings about the state of #patientsafety in England, underpinned by statistics from some of the national surveys delivered by @pickereurope.bsky.social

Take a look at our response to the Change NHS consultation below 👇 #NHS #patientexperience #10yearplan

The 2024 #NHS Maternity Survey, coordinated by @pickereurope.bsky.social, highlights ongoing issues in maternity care despite some improvements. Picker's Chief Research Officer, Jenny King, emphasises the need for continued efforts for high-quality, person centred care. 👉 bit.ly/2024MaternitySurvey

CQC have published the 2024 urgent & emergency care experience survey - see www.cqc.org.uk/publications... for full results. Headlines: - Long waits associated with worse experiences of care across the board - Poor experience of communication, involvement, etc More below: 🧵 #patientexperience

The #CQC published the results of the urgent and emergency care survey today, which is managed, coordinated, and analysed by #Picker. Ahead of a difficult winter, the results highlight problems in patients' experiences in #UEC. More details in our press release below: #PatientExperience #UEC