Our newly published study, led by Dr Petros Perros (@newcastleuni.bsky.social) with our very own co-authors @ajpoots-phd.bsky.social, @amytallett.bsky.social and Harriet Hay, reveals important gaps in how people understand and manage #hypothyroidism. Find out more: bit.ly/FrontiersSept25

Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff. Book your place: bit.ly/PENAwardsTickets. #PEN25 #Picker

Please note the new date for our webinar with #AmazonBusiness on person centred procurement: 23rd October, at 12:30pm. Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff. Register here: bit.ly/PCPWebinar25 #PersonCentredCare

Good facilitation in healthcare isn’t about having all the answers. It’s about helping patients, staff, and carers find them together. Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence. Join us: bit.ly/4f1l0le.

What does it really feel like to be a patient in today’s #NHS? The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths. Read the full blog here: bit.ly/IP24Blog

Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.

In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to. Read the full piece: bit.ly/BMJSept25

On #WorldPatientSafetyDay, we spotlight the role of the patient voice in safeguarding care. The Picker Principles of Person Centred Care remind us that true safety goes beyond checklists—it happens when patients and providers work as partners, shaping care around people’s lives.

Since 1986, we’ve been asking patients what matters most and using their voices to reshape care. In 2013, #Cemplicity joined that mission, making real-time feedback possible and turning insights into action. Now we’re taking the next step together. Read more: bit.ly/CemplicityPartnership

The Picker Experience Network Awards 2025 bring together leaders, innovators, and colleagues from across health and care. Join us on Thursday 2nd October to celebrate outstanding achievements in person centred care, share learning, and connect with peers: bit.ly/PENAwardsTickets.

Bringing patients, carers, and staff into the same room can lead to impactful change. But it isn’t always easy. Voices clash, and quieter perspectives can be overlooked. That’s where skilled facilitation makes the difference, turning challenge into collaboration. [1/2]

Do you have #MarfanSyndrome or #LoeysDietzSyndrome, or support someone who does? If you’re also aged 16+, living in the #UK, we want to hear from you. Please spare 20 minutes to take part in our anonymous survey about your experiences of living with or supporting someone with the syndromes. [1/2]

Join us for a webinar with Amazon Business on person centred procurement, guided by the #PickerPrinciples. Learn how smarter procurement improves care quality, boosts efficiency, and restores time to health and care staff. Register here: bit.ly/PCPWebinar25 #PersonCentredCare #SmarterProcurement

Looking to improve services, redesign care, or drive innovation in patient pathways? Our Experience-Based Co-Design course gives you practical tools, the confidence to use them, and a supportive community to learn alongside. Our next EBCD course starts on 23rd Sept. Join us here: bit.ly/46NA9Et

The 2024 #NHS Adult Inpatient Survey shows modest improvements in patient experience. More people said there were always enough nurses (58%) and that they could get staff help when needed (65%). Patients also felt more involved in conversations about their care. [1/2]

In @hsj.co.uk, our Policy & Public Affairs Manager, @ollipotter.bsky.social, discusses how amplifying the #patientvoice can drive improvement in #cancercare, drawing on the latest #NCPES results: bit.ly/HSJ-NCPES.

A further paper from collaboration by @pickereurope.bsky.social team with medical and patient coauthors on hypothyroidism, www.frontiersin.org/journals/end... Whilst nuanced, 'incorrect' knowledge was associated with poorer experiences, suggesting need for improvements in info and conversations

We partnered with the Acute Leukemia Advocates Network (ALAN) to develop a new toolkit designed to support patients, advocacy organisations, and healthcare professionals. [1/2]

If you’re new to co-production, or ready to strengthen your collaboration, our 'Tools for Co-Production' course helps you build a practical framework. It equips you with the resources to work alongside patients, carers, and staff to achieve meaningful goals and create impact. Sign up: bit.ly/4nUIxbu

I’m pleased to say that our pilot project, “Go Decaf,” has been shortlisted for a Patient Experience Network National Award (PENNA). Promising results, with an 11%& 20% reduction in inpatient toileting related falls. Always happy to share our approach! #pen25 www.northumbria.nhs.uk/media-centre...

On 25th Sept, join us and Amazon Business for a webinar on person centred procurement, guided by our Picker Principles. Learn how smarter procurement improves care quality, boosts efficiency, and restores time to health and care staff. 🔗 bit.ly/PCPWebinar25 #PersonCentredCare #SmarterProcurement

We're finalists! Delighted that our People’s Experience Survey for NHS Wales has been shortlisted in the 'Strengthening the Foundation' category at the PEN Awards 2025. 🏆👏 Fingers crossed for the finals in October - @pen-news.bsky.social! #PatientExperience #NHSWales #Finalist #PENawards2025

We are delighted to share that we have been shortlisted for 2 Patient Experience Network Awards! ⭐️Patient Contribution Award ⭐️Team of the Year Award #PEN25 are the 1st & only awards programme to recognise best practice in patient experience across all facets of HSC in the UK @pen-news.bsky.social

Oxford-based healthcare language app CardMedic has secured £411,000 in grant funding from Innovate UK’s SMART grant programme. healthcaretoday.com/article/card... #healthcare #grant #innovation #languageapp

Learn why Dr Jennie Ormerod, Consultant and Clinical Psychologist at Hull University Teaching Hospitals, signed up for our highly regarded Experience-Based Co-Design course. Our next intake starts on 23rd September. Find out more: bit.ly/46NA9Et #NHS #CoDesign #PatientExperience #HealthInnovation

Data privacy matters, and we’ve taken it further. We've achieved the #ISO27701 certification, the international standard for managing and safeguarding #personalinformation, which provides extra assurance that any #personaldata shared with us is protected to the highest standard.🔗 bit.ly/PickerISO.

When patients, carers, staff, or researchers meet, the way the conversation is guided can make all the difference. Our one-day ‘Effective Facilitation in Healthcare’ course teaches you to create inclusive spaces, manage group dynamics & handle challenges. Sign up now: bit.ly/4f1l0le

Have you used a digital health or care service in the past year? We’re looking for people to complete a survey while on a call to a member of our team, to build our understanding of how digital technology is shaping healthcare experiences in #England. [1/2]

Endometriosis affects 1 in 10 women, yet patient voices are often missing from care. Our new review in Sage Publishing’s Women’s Health finds a lack of tailored surveys and a need for inclusive, person centred approaches. Read: bit.ly/SGAug25 #Endometriosis #PatientExperience #PersonCentredCare

A relative shared how @nhsforthvalley.bsky.social's #HospitalAtHome team cared for their 83-year-old mother during serious illness. They described the support as holistic, responsive, and “life-changing". Read the full story on @careopinion.org.uk 👇 www.careopinion.org.uk/1380285

Join us, alongside Amazon Business, on 25th September for a free webinar on how person centred procurement, anchored in the Picker Principles, is reshaping care delivery. 🔗 bit.ly/PCPWebinar25

A year on since coming to power, the government's 10 Year Health Plan sets out the direction of travel for the #NHS. The plan is hugely ambitious. But can it deliver on that ambition? 💭 Read the commentary and analysis we've produced on this milestone document so far. 👇 buff.ly/gR2cWCK

Join us, alongside Amazon Business, on 25th September for a free webinar on how person centred procurement, anchored in the Picker Principles, is reshaping care delivery. 🔗 bit.ly/PCPWebinar25

We're proud to see our COO, Phillip Stylianides, bring our expertise to #BIIHealth #PXCongress at Mayapada Hospital, #Jakarta on Sept 18-19. He'll share how patient experience drives digital innovation & systemic change in global healthcare. 🔗 www.biiipx.com/ipx-congress-indonesia

Watch the below video to find out why our participant Neetu Bansal, a lecturer at @manchester.ac.uk and an experienced surgical pharmacist, signed up for our Experience-Based Co-Design course and what she gained from the experience. [1/2]

Delivering #personcentredcare is challenging, not due to a lack of intent, but because of the workload and time pressures staff currently face every day. According to 2024 #NHSStaffSurvey responses, 53% feel unable to manage the conflicting demands on their time at work. [1/2]

Whether you're starting out, or looking to deepen your approach, our Learning and Development Programme supports people working across health and care to improve experiences through co-production and person centred design. Our courses include... [1/2]

When staff don't have the time to connect, we lose the very essence of what patient centred care is all about. “It’s about taking time to have those valuable conversations and what those conversations really mean. We often miss the little things that matter, unless we really listen.” [1/2]

Thank you to the 64,000 patients who took part in the #NationalCancerPatientExperienceSurvey from @england.nhs.uk. Your feedback on your experience through diagnosis, treatment & care makes a real difference. Find out more: www.nncpes.co.uk/latest-results @pickereurope.bsky.social

We’re incredibly excited to announce that the shortlisted finalists for the Picker Experience Network Awards 2025 are now live. 🏆See the full list of finalists and learn more about their incredible work here: patientexperiencenetwork.org/awards/ #PEN25 #PersonCentredCare #PatExp

Staff surveys are an important source of insight for #NHS organisations, yet those insights often don’t lead to action due to a lack of time, tools, or analytical capacity to interpret and act on the data. Our new People Promise Dashboard was designed to change that. [1/3]

Our diverse community of people working to improve health and care is uniquely placed to make a real difference to the success of the 10-Year Plan. Continuing to share Q members' reflections, today we hear from Emma Snow.

Understanding staff experience is important, but so is knowing whether actions taken are working within healthcare settings. Our Quarterly Pulse Survey helps NHS organisations gather quick, focused feedback at key moments throughout the year. [1/3]

We deliver bespoke courses, tailoring all our training and support to fit the needs of the group, and can deliver courses online, in-person or a mix of both. [1/2]

Each year, £50 million of medicines are wasted in the care home pathway in England. Join us to learn some surprising insights and practical actions to address this. Book: https://q.health.org.uk/get-involved/events/medicines-waste-in-the-care-home-pathway-environmental-and-social-impacts

NHS orgs invest in #staffsurveys, yet have limited access to detailed data, which can restrict their ability to drive meaningful change. Our Long Format Frequency Report unlocks granular data across up to eight sub-organisational levels & staff groups, with confidentiality thresholds applied...[1/2]

This week, our Head of Research, @amytallett.bsky.social, attended the European Survey Research Association Conference in #Utrecht to present the following topic: “Engaging Children and Young People in Survey Research.” [1/2]

New results from the 2024 National Cancer Patient Experience Survey show progress in person centred cancer care. Over 64,000 patients shared their views via a survey by us @pickereurope.bsky.social for #NHSEngland. [1/2]

#NHS organisations want to hear from all staff, but getting strong response rates across every group remains a persistent challenge. Our Response Rate Platform tracks engagement in real time across all staff groups, helping teams act fast to boost participation and improve data quality. [1/2]

Listened to the latest episode of Leading Improvement in Health and Care? 🎧 Recorded at NHS ConfedExpo, before the publication of the 10 Year Plan, guests discuss how to resource improvement and transformation. Listen: https://www.nhsconfed.org/podcast/how-resource-improvement-and-transformation