Having a haunted room is great in the heat.

Lauren Pope, once again standing on the intersection of destiny, in the shitstorm of AI hype, wearing a sturdy cagoule with a hefty torch that can cut through the darkness and smash in windows of overturned vehicles, with the courage to ask "WTF is actually going on?"

Advocating for the work and doing the work and socialising the work is hard work.

I love football talk. "Pockets of space" would be a great name for a comic about a kid who finds a little galaxy in an old coat pocket at the back of a wardrobe. 🌌 (I'm not annoying to watch sports with, obvs)

Weeknotes this week are about designing the digital equivalent of the tear-off strip: frankieroberto.github.io/nhsnotes/pos...

Love this piece, and it got me thinking whether we could use the slow load time of the NHS Wales app for something. Displaying public health info? Or facts and figures about health and care in Wales? 🤔 medium.com/@mark_74548/...

A heatwave is a terrible time to be a laptop.

Genuinely love that there's a Schitt's Creek gif for every possible work chat and situation.

Do you have a lot of cables or know someone who does? Then you may enjoy my new series of short videos - Emotional Support Cables. Episode 1 is live now! youtu.be/ejV8Sbv9ZbY?...

No idea what I'm doing, but the rose bush is bloomin' lovely.

Today is the first of a new 5-part blog series about better government for Wales — and how to deliver change that lasts. Too often, conversations about public services focus only on what government should deliver. But far less attention is paid to how change happens in practice.

These names are a core part of our everyday culture and national fabric - not a sideshow to laugh at. Expecting people to learn how to say a name or a place is a completely reasonable boundary, but joking about anglicising someone's identity is just disrespectful dafyddvaughan.uk/blog/2026/we...

Learning to pronounce someone's name correctly is a fundamental matter of respect. But the recent reaction to our new First Minister, Rhun ap Iorwerth, shows how quickly that basic boundary breaks down when it comes to Welsh identity and language.

Because @niacampbell.bsky.social asked :) 25 books that have shaped me in some way, that you might also enjoy. blog.annkempster.com/25-books-tha...

In 2014, we redesigned and rebuilt one of UK gov's biggest services in just 10 weeks. We started with a multidisciplinary team and a prototype. It handled £2m of transactions in it's first 6 days. dafyddvaughan.uk/blog/2026/re...

Margaret Calvert, designer of UK road signs, got a special cake on her 90th birthday yesterday

How to stop words destroying your new project acuity.design/finding-the-... #ContentDesign #Facilitation

Wrote some post Camp Digital reflections helivans.medium.com/camp-digital...

Always nice to start the week with a reminder email from an automated system which describes me as a ‘resource’ on a ‘work package’.

Absoliwtli chuffed! 🏴󠁧󠁢󠁷󠁬󠁳󠁿

After a long day at work, instantly energised by a man walking down Queen Street, Cardiff shouting "Plaid Cymru! Plaid Cymru!" 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Today is an important day for public services in Wales. The outcome of today's election will affect how everything from the NHS, to education, from the environment to culture will be delivered for the next 4 years. Make sure you get out to vote before 10pm tonight. #Senedd #Etholiad

Another day of "is it pre-election nerves or too much coffee?" 🙃 (Please, Cymru, don't vote R*form)

"If this can't be measured over time, how can it be managed?" We need this as a sticker! If you care about the future of public services in Wales, please read @willhaycardiff.bsky.social's book. www.ylolfa.com/products/978...

Read our independent breakdown of where the major parties align (and misalign) with our vision for a modern, user-centred Wales. 🔗 transform.wales/blog/2026/te... #Wales2026 #Senedd #DigitalServices #PublicSectorReform

Is it even a design day if you don't have a sticker?

Need to learn when and when not to divulge I work on the NHS Wales app. Finding that it causes people to whip out their phone and either talk me through a problem (helpful), or their medication and various ailments (TMI, my dude 😅).

PowerPoint randomly changes the language setting to French for a particular slide deck I'm working on. Any idea why this happens? Is this just a MS "quirk"?

What are the best onboarding journeys you've experienced where you've had to create an account for something? What worked well for you?

Today’s poem is called ‘The Question’.

"It's not you, it's Teams" - favourite quote of the week. 🥲

No experience you design will ever delight your users more than a pomme bear

March monthnotes are up. Last ones as CDPS. From tomorrow, we become DPSW. End of an era. - Order and structure need energy - From outputs to change - Thinking in the open - Lifeworlds and the death of the author Cautiously optimistic. A bit tired. A bit excited. bit.ly/47Ajowb

I’d make the point that government guidance was always read indirectly, atomised, summarised or reinterpreted by people you don’t control. Not everyone reads the page on GOV.‌UK. Its content is rewritten, summarised and atomised all over the place.

Thoughts on pragmatism and compromise in public sector design: medium.com/@niacampbell... @weeknotes-bot.bsky.social

Falch o fod yn rhan o'r fenter National Conversations. Rydym ar hyn o bryd yn chwilio am gefnogaeth i ariannu silff lyfrau "dyfodol digidol" ar gyfer pob Aelod newydd ei ethol o'r Senedd a Senedd yr Alban yn 2026. Os hoffech ddysgu mwy neu gefnogi'r fenter: nationalconversations.org

Proud to be part of the National Conversations initiative. We’re currently seeking support to fund a “digital future” bookshelf for every newly elected Member of the Senedd and Scottish Parliament in 2026. If you’d like to learn more or support the initiative: nationalconversations.org

On the topic of automated transcriptions, my dad leaves me voicemails in Welsh and my phone has recently started transcribing them as if they were English. He usually follows a similar format: Shwmae Nia, it's dad. I'm calling about X. Give me a call. Okay. These are my faves:

Second mention: Llanelli = "Thanatli"

The joys of automated transcriptions that don't support your language. Llanelli = "Fleckley"

Remember the days when your feed was just BuzzFeed listicles and quizzes? "What kind of bath mat are you? Take this personality test and find out..." Life seemed simpler. 🥲

I just published Friday 13 March 2026 | weeknotes medium.com/p/friday-13-... @weeknotes-bot.bsky.social

Could listen to Mel, Hanan and Athika talking all day. Such a great episode - hope this becomes a regular thing! forwalesseewales.buzzsprout.com/2410605/epis...

Does anyone have a good example of "progressive disclosure" in content design? Something that could help show "the right info, at the right time" to someone new to UCD? Cc: @curiousscutter.bsky.social, @cjforms.bsky.social, @dandoescontent.bsky.social @amandawowk.bsky.social

A must read - my copy is on it's way to me already!

This happened. The print interview was edited in ways that feel very jumpy, but I got to say some things. Like: Maybe changing the world is more like caregiving than it is like war. Too many people still expect it to look like war. [and then there's a crazy jump-cut w/out transition.]

Here’s a few collaboration pointers for the public sector. If we all did a bit more of this we’d spend less and generate way more value. We’d probably enjoy our jobs a lot more too willcallaghan.com/how-to-be-a-...

Asking Awkward Questions As A Service is back for IWD. If you'd like me to ask an awkward question of your employer (or former employer) this weekend, nominate them here 👇 iwd.momentusco.org

Reform have misspelt 2 out of the 3 Welsh words on their manifesto for Wales. Nigel Farage and Wales leader Dan Thomas proudly held up the manifesto at the launch yesterday. On the front cover it reads "Family, community, country," which has been translated to "Teulu, gymnued, wlad." 1/2

"Harness the power of AI"