Quite possibly the best stickers EVER.

TWO WEEKS TODAY! It's Data Bites #60 @publicdigital.bsky.social, with Welsh Govt, Office for Stats Regulation, ONS and the Greater London Authority - sign up now public.digital/events/data-... And catch up on Data Bites #59, last month's AI special public.digital/pd-insights/...

Really love how @monikasw.bsky.social is encouraging open ways of working at Public Health Wales by inviting colleagues to share their thoughts in her weeknotes: medium.com/user-centere... cc: @jukes.ie and @gilestur.bsky.social - thought you'd both like this!

October monthnotes are up! This time: – Finalising new guidance for the Service Manual – Service patterns and a Design System chat – Community sessions and team away days – Flywheels and solving the right problem Take a look! bit.ly/3Lm5up9

A little something I wrote on the language of digital in Wales for @transform.wales transform.wales/blog/2025/pr...

Folks, I'm looking for a huge favour. We (Transform Wales) are making some stickers to go with the book. There is one that is screaming out for a very specific style outside of our brand. None of us are graphic designers. Would anyone be up for helping design it? Will share details via PM. TIA

October's Transform Wales newsletter goes out next week. This month we’re highlighting: - bilingual design by default - AI in content and healthcare - the language of digital - what it really means to solve problems that matter Sign up here: transform.wales/newsletter/

Job change note - I’ve been a consultant in a commercial agency for 2 years. I’ve worked with companies, for international organisations, local government, national government and local government. This is what I’ve learned medium.com/@jack.garfin...

Did you know that there's a Slack community for digital folks in Wales? It's called Cymru Ddigidol and you can join us here: join.slack.com/t/cymruddigi... Ymunwch a ni! Join us!

I forgot what it feels to wake up to good news. Da iawn Caerffili.

Welsh word of the day: Gobaith - hope medium.com/@DyfrigJones...

"User-centred" in Welsh is: Gwaith sy'n canolbwyntio ar y defnyddiwr (Work that centres on the users) Don't suppose there's a shorter way of saying this?

GOV.UK Content Manager role in Companies House in Cardiff. £34.9K to £39.9k a year. What is this salary? 🧐

LinkedIn crosspost, but GovCamp is breaking out of London and coming to Birmingham in January, and we need sponsorship more than ever to make it happen www.linkedin.com/posts/imhuyo...

Happy #SystemsOfHarm podcast day to all who celebrate 🥳 Today’s episode features author of best-selling Good Services, @loudowne.bsky.social Lou and I chat about design systems and gender, and how to provide inclusive experiences for trans people. Apple: apple.co/434XE9F RSS: bit.ly/43gtLkB

Super proud that our report is now out! 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Massive shout out to @annkempster.com, @daivaughan.uk and @jocarter.bsky.social 🎉 We'd love to hear what you think!

Tanysgrifwyr cylchlythyr – ewch i’ch mewnflychau! 👀 Newsletter subscribers: check your inboxes for news! 👀

We absolutely smashed our first target for funding publication of the report. Huge thank you to those to contributed. We've set a new target to see if we can fund our public affairs work and events. If you haven't yet thrown us a few ££, you still can! Diolch yn fawr.

Diolch enfawr i bawb sydd wedi cyfrannu yn barod! A huge thanks to everyone who has supported our Crowdfunder so far!

Our report on transforming public services for a modern Wales launches this Friday! 🙌 But we need help to get it to decision-makers, campaigners, community leaders, and journalists. Can you support and share our Crowdfunder to make this happen? 🙏 Diolch, thank you!

Swydd ddwyieithog gyda tîm gwych! A bilingual role with a great team! #ContentDesign

So many good thoughts here 👇

In case you missed it this weekend, we've launched a monthly newsletter. You can read the September issue and sign up here for updates on our work and a what's what of digital in Wales: buttondown.com/transformwales

First issue out later today, sign up now!

"Real people can't descope parts of their lived experience. The complexity of lived experiences still exists even if we don't research or design for it." Such a brilliant talk from @priyanca.bsky.social 🙌

Our first newsletter will be sent soon - a round-up of digital news in Wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sign up here!

Treat every stage you're designing for as having high emotional stakes - it usually will for someone at some point. It's one of the reasons I'm not a big fan of emotion or 'empathy' mapping. Stay tuned for more arbitrary lukewarm takes I guess.

Floating controls when screen sharing?! What fresh hell is this? 🥸

Next Monday is our first meetup to share and learn about how our audiences use GenAI. Scope’s content design team will talk about their early research into how disabled people and families use AI to find information. Sign up here: events.teams.microsoft.com/event/a77a0b...

A little something I wrote about Ryan Haney's #SDinGov talk on designing for dignity: medium.com/@niacampbell...

Institutions are vast but were contained to impressive buildings or brown envelopes. It was easy to spot them & know if you trusted them Now an institution has same digital presence as a gaming app or social media platform It is hard to know if that site, that app, that email is trustworthy

ERP system replacements are some of the most difficult and complex projects we see organisations undertake. We’ve seen example after example go wrong. Late delivery. Blown budgets. Toxic environments. People left in misery afterwards.

Short 🧵 At long last, wee have a physical copy of the book we've spent all summer writing! The 2026 election in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 will bring a bigger Senedd, a fresh mandate, and – if we choose it – a chance to break free from decades of short-term fixes and broken promises.

Today is an exciting day! Give us a follow over @transform.wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Cyffrous!

The contact form for 10 Downing street (contact.no10.gov.uk) doesn't recognise Senedd email addresses as valid. Genuinely curious: why is this? (Cc: @cjforms.bsky.social - thought you'd be interested!) Via @willhaycardiff.bsky.social: willhaywardwales.substack.com/p/wales-watc...

Yes Giles! “Stop promising what you’ll deliver, start promising what you’ll discover”

Many orgs drown in strategy documents. They can't find alignment because they've said too many things in too many documents. Their way of fixing it is paying someone to go in and create one document to rule all documents. Let's listen to Giles and stop creating more strategy documents! 🙌

Existential crisis in full swing this morning. "We can't be sure your face is real," the computer tells me, after taking a photo of my face to verify my age for Bluesky. 🥲

I'm giving away the last few copies of my book, from the early print runs in 2021/22. Email me if you'd like one! Details here: gilest.org/notes/free-b...

What makes content accessible? A personal blog post from me on: - structures - senses - complexity, ‘noise’ and maintaining a sense of place - fast, shallow tests in production - testing with disabled people - hiring disabled people onto design teams medium.com/@jack.garfin...

*Dear England* We’ve already done this in Wales.

Am genuinely delighted to inform you that the Central Bedfordshire recycling bin lorry outside our house this morning is called "Mission Bin Possible" #MadeMyDay #NewToMe

Hard relate. Sigh.

Can someone fast forward to Friday, pls?

Wanted to get people's thoughts on this role: careers.ceredigion.gov.uk/jobs/req1061... It's pretty standard in Wales that there's little mention of UCD, and that these types of jobs sit under IT. You need a degree in computer science, information tech, or related field. It's always tech first.🫠

The lovely @adrianortega.bsky.social gifted me a Switch for my birthday. 💕 Any game recommendations? My favourite games seem to include high stress work environments or animals on quests. 😅

I’ve been busy working on a few opportunities for work...but it’s all taking longer than expected. Frustrating for me, but an opportunity for you to bring me in for a few months instead! I’m available 3 days a week (asap!), hybrid to do 3 things: con't

Is it too early in the year to watch Elf? Asking for @adrianortega.bsky.social 😘

Happy Monday again! Some weeknotes on: - Farewells - Chasing ghosts - MIT Media Lab principles - A Moving Castle Here you go → bit.ly/45cHw7v

Happy Monday again! Some quick weeknotes on: - Guidance on designing user-centred services - Early Service Manual content on agile delivery and good technology - Service patterns and user testing - Content Conversations and quiet change Here you go! bit.ly/3GY6HRO