💯 this Pricing high to allow for discounting as an insidious practice that has no place in public services.

The GOVUK design system team have today added the interruption page pattern and component: design-system.service.gov.uk/patterns/int... - based on previous work by teams across government. 🎉 This is a great example of where it is sometimes helpful to add some friction into a digital journey.

Well done Spain. Looked like they were having fun. Will be tough opponents to beat.

Weeknotes this week are about designing the digital equivalent of the tear-off strip: frankieroberto.github.io/nhsnotes/pos...

Weeknotes from the heat wave: frankieroberto.github.io/nhsnotes/pos...

Enjoyed taking the kids to see the legendary @michaelrosenyes.bsky.social with MC Grammar at @londonkidslitfest.bsky.social!

I love walking to work under such a thick canopy of London plane trees at this time of year. So much cooler beneath them, and an incredible shade of green.

My 100th weeknote: frankieroberto.github.io/nhsnotes/pos...

I enjoyed Toy Story 5 with my kids today. Lots of fun moments, and the toys vs tech conceit was meaningful without being over played.

Was great to join a session with the GOV Design System today to get a preview of the Interruption Panel that is being added! 👏 You can watch a recording of the session here: youtu.be/0uYe9oxeTJs?...

An existential headline: BBC To Axe The World Tonight Seems a bit extreme? 🌍🪓

Published today with @kinship.works NHS Operating Patterns - Ways to do good work together, in a decentralised system

A nice design history post from the NHS app team looking at how to make NHS website content feel part of the (future) more native NHS app: design-history.nhsapp.service.nhs.uk/native/2026/...

My weeknotes for last week are a bit more personal than normal: frankieroberto.github.io/nhsnotes/pos...

I got Canada in the work sweepstake for World Cup. Not fancying my chances! (Luckily there are also some prize categories for things like worst goal difference in a match)

Enjoyed visiting the brand new Quentin Blake Centre for Illustration with the kids today. Worth a visit! qbcentre.org.uk

Yes yes Arsenal! #COYG

It is hot.

Notes from 2 years working on the NHS Record a vaccination service: frankieroberto.github.io/nhsnotes/pos... After half term I start a new role within a new team in NHS digital prevention services. More on that anon!

Having a (hopefully temporary) hearing issue has made in-person collaboration a challenge today. Remote working does have the advantage of being able to amplify everyone’s voices! Still prefer being in the office though.

We did it! The streets have gone wild around here! 🏆⚽️ #COYG

Yes yes Bournemouth! #COYG

Love this post from a colleague on how digital prevention services fit with neighbourhood health: design-history.prevention-services.nhs.uk/policy-and-c... Figuring out how national meets local is one of the key challenges to working in the NHS.

GP told me today that I should stop using earbuds headphones (causing hearing issues), so I’m in the market for over-ear headphones. Any recommendations? 🎧 Need a set with a mic for all the work Teams calls…

Weeknotes: frankieroberto.github.io/nhsnotes/pos...

GOVUK Chat now out of beta: gds.blog.gov.uk/2026/05/14/g... Congrats to the team who have worked on it! Will be interested to see what user take-up is like!

This video is about rubbish but also about the digital transformation of government services: youtu.be/XNXFONTndyE?...

Already seeing the start of organisations wanting to explore using AI assisted ‘automation’ to fix the lack of integration between NHS systems. Sledgehammer, nut.

Weeknotes for last week contain notes on creating a crazy wall and on getting a private vaccination. frankieroberto.github.io/nhsnotes/pos...

Always nice to start the week with a reminder email from an automated system which describes me as a ‘resource’ on a ‘work package’.

It’s taken almost the whole weekend but we’ve finally finished assembling an IKEA wardrobe. Mistakes were made. We experienced both injuries and insults. Parts were forgotten and a second trip to the store was needed. But it’s done now.

Love the sticker story of our “For the NHS, by the NHS” catchphrase from @gilestur.bsky.social: 💙 gilest.org/notes/2026/f...

Shout out to the busker singing Snow Patrol’s Chasing Cars at Kings Cross underground this morning. I skipped my tube train to hear the end of it. (And then donated) What a song! Haven’t heard it in years.

Heading back to London after a long day training NHS design folks on how to prototype in code using prototype-kit.service-manual.nhs.uk Totally worth it though to see the joy as people experience their Hello World moment.

Weeknotes for last week celebrate a blog post being dropped and share a discussion we had about ‘reuse’ at an away day. frankieroberto.github.io/nhsnotes/pos...

Betteridge headline!

Do you need a separate design system for your staff vs public facing services? It’s a common question, but at the NHS we think the answer is No. I’ve published a blog post to explain why: digital.nhs.uk/blog/design-...

Do you need a separate design system for your staff vs public facing services? It’s a common question, but at the NHS we think the answer is No. I’ve published a blog post to explain why: digital.nhs.uk/blog/design-...

An interesting design history post from my colleague @veroj.bsky.social on the steps to integrating with GP records: design-history.prevention-services.nhs.uk/breast-scree...

Back week-noting: paulsmith.site/weeknotes/20...

Weeknotes from last week: Hail Mary frankieroberto.github.io/nhsnotes/pos...

Why hasn’t ISO standardised Tupperware box sizes yet? I can’t be the only one with a cupboard of mismatched lids… 😬

How do you keep users of your digital service up-to-date with all your continuous iterations and improvements? We’re experimenting with a “what’s new” page: design-history.prevention-services.nhs.uk/record-a-vac...

Brief weeknotes from me this week, on our planning for this year’s spring and winter vaccination seasons: frankieroberto.github.io/nhsnotes/pos...

How do you best communicate to patients on NHS waiting lists what the average wait time is? 🤔⏱️ The NHS App team have done some design and research on this, and have written up a great (detailed!) design history post: design-history.nhsapp.service.nhs.uk/secondary-ca...

This is a great post from @mikegallagher.bsky.social and the NHS App design team, on the trade-offs of hybrid apps: design-history.nhsapp.service.nhs.uk/native/2025/...

Early weeknotes from me. How the sausage is made (and documented): frankieroberto.github.io/nhsnotes/pos...

Early weeknotes from me. How the sausage is made (and documented): frankieroberto.github.io/nhsnotes/pos...

This week’s weeknotes are notes on checking MMR vaccination history, after I get a text message from my kids' school about a measles outbreak in North London. frankieroberto.github.io/nhsnotes/pos...

This week’s weeknotes are notes on checking MMR vaccination history, after I get a text message from my kids' school about a measles outbreak in North London. frankieroberto.github.io/nhsnotes/pos...