Really pleased to see this piece with @mfalcon.bsky.social (and Mads Thau) come out. An interesting/surprising null finding that suggests maybe we should rethink some of how we understand citizen satisfaction.

Really pleased to see this piece with @mfalcon.bsky.social (and Mads Thau) come out. An interesting/surprising null finding that suggests maybe we should rethink some of how we understand citizen satisfaction.

How do performance failures affect user satisfaction? With co-authors (Mads Thau and @nathanfavero.com) @mfalcon.bsky.social (assoc prof @pa-sdu.bsky.social), leverage a major negative news story on Danish social services that broke during the fielding of a user survey. In @pareview.bsky.social

Have you ever wondered how the visibility of your tax payments shapes how you feel about your local government? 🧵 This study shows that when people are less aware of their property tax payments,

Have you ever thought about how the right kind of leadership can make government work better? Between 2002 and 2022, 28 U.S. states upgraded their unemployment insurance IT systems, boosting on-time benefit delivery by 5.26 percent and reducing delays by 2.90 percent, a net improvement of 8.16 🧵

Have you ever wondered whether citizens hold public organizations less responsible for discrimination caused by AI than by humans? The study finds they do not. However, citizens assign more responsibility when the algorithm is developed in-house rather than outsourced.

New paper: LLMs are increasingly used to label data in political science. But how reliable are these annotations, and what are the consequences for scientific findings? What are best practices? Some new findings from a large empirical evaluation. Paper: eddieyang.net/research/llm_annotation.pdf

Have you ever wondered why some bureaucracies respond more effectively to political demands than others? Research shows that agencies with slack resources, rather than just overall capacity, are significantly more responsive, commit to clearer timelines, and complete legislative requests faster.

Trump gutted USAID, stopping critical lifesaving assistance around the world, in order to save money, and is now putting more than that much money into interfering in Argentina's domestic politics by bailing out the ruling party.

reallocating limited resources among competing priorities. Using the U.S. Environmental Protection Agency’s Acid Rain Program as a case, the study finds that enforcement efforts for other industrial sites declined as attention shifted to the new program.

Have you ever wondered how street-level bureaucrats manage the pressures of working directly with clients? This study systematically reviews 165 studies using the PRISMA model to uncover both old and new coping mechanisms, including a newly identified approach called “moving with clients,”

🌞 Editor's Choice Article! The study introduces the concept of administrative limbo to describe citizens’ experiences of being trapped in prolonged bureaucratic processes that shape critical life outcomes.

📢 Now Available: JPART Vol. 35, No. 4 We’re pleased to announce that the latest issue of the Journal of Public Administration Research and Theory is out. In the coming days, we’ll be highlighting individual articles, introducing authors, and pulling out key insights. Stay tuned!

Affected by the Government Shutdown*? Join SPA for a day of free classes covering career development strategies, current events, AI, & networking opportunities. 🗓️ Friday, 10/10 🕑 9:30 AM - 3 PM 📍Kerwin Hall 👉 Reserve your spot: american-spa.swoogo.com/classeswithoutquizzes

We invite abstracts for Behavioural & Experimental Public Management Group Panel, 2026 IRSPM Conference. Submit before Oct12th www.irspm.org/panel-pages-... I'm pleased to co-chair this group with @nickpetrovsky.bsky.social @ksweissmueller.bsky.social @ggvanryzin.bsky.social Stephan Grimmelikhuijsen

Whether we like it or not, AI is here and not going anywhere. The excellent colleagues behind @callingbullshit.bsky.social (@jevinwest.bsky.social & @carlbergstrom.com) now have a great resource to help us understand AI and how to deal with it. Highly recommended! thebullshitmachines.com/index.html

🧵I was surprised to find that people rate representation as more important than equity or efficiency, when asked to assess values for public services. From my latest work with @jaclynpiatak.bsky.social @colt-jensen.bsky.social & @minjungckim.bsky.social

Like much of my work, this is arguably a measurement paper in disguise (since measurement is "boring"). For me, the spark behind the paper stems from an argument I heard long ago that deep political disagreements are rooted less in holding different values and more in selecting values to prioritize.

Check out our latest ARPA @aspanational.bsky.social article: journals.sagepub.com/doi/10.1177/... @nathanfavero.com, @colt-jensen.bsky.social, @minjungckim.bsky.social, & I examine how political ideology & public service motivation influence public value preferences.

Annual reminder that TurboTax (Intuit) is good at helping us file our taxes and even better at lobbying against reforms that would make filing taxes easier www.propublica.org/article/insi...

The full release of the ANES 2024 Time Series #Data is now available. More details here: electionstudies.org/anes-announc...

And last but not least... How do client characteristics influence the willingness of frontline professionals to break rules to help them? 🧵

Following... How do government capacities shape the burdens citizens face when accessing public services? This study shows that administrative capacities, such as communication strategies, resource availability, and inter-agency coordination, can either reduce or intensify administrative burdens.

Do right-leaning governments run state-owned enterprises (SOEs) better? This new research from Brazil (2019–2022) finds that SOEs perform better financially under more right-leaning incumbents—but only when their political parties focus on policy over power.

Next... What if the glue holding frontline governance together is invisible and gendered?

Next one on the list... Have you ever wondered how frontline public workers respond when crises upend their usual ways of operating?

Trump’s approval has dipped to 37%, the lowest of this term and just slightly higher than his all-time worst rating of 34% at the end of his 1st term, per @gallup.com Trump’s rating has fallen 10 points since January and 17 points among independents, to 29%. news.gallup.com/poll/692879/...

Next one... Have you wondered how state and federal governments ensure that local actors follow through on central policy goals?

Next...🧵 Have you ever wondered why it’s so hard to compare public administrations across countries? This article tackles the confusion around Administrative Traditions

I am no longer chairing defenses or joining committees where students use generative AI for their writing statmodeling.stat.columbia.edu/2025/07/18/i...

Let's begin! 🧵 Have you ever wondered how AI and humans can work together, not just side by side, to make better decisions in the public sector?

🚨 New Issue Alert! Volume 35, Issue 3 (July 2025) is now live! academic.oup.com/jpart/issue/... We’ll be highlighting each article in the coming days. Stay tuned!

Interested in SEM or just best practices for observational studies of attitudes? Check out my working paper here: osf.io/jahf7

(1/2) Our faculty and students are in 🇰🇷 Seoul, South Korea, to present their papers at the Public Management Research Conference 2025 @pmrc.bsky.social!

Sometimes, more is more

📢 New Team Member Alert! We’re excited to also welcome Dr. Thad Calabrese as an Associate Editor on the JPART team! 🧵 Thad Calabrese is a Professor at the Robert F. Wagner Graduate School of Public Service at New York University where he is the Director of the finance specialization.

📢 New Team Member Alert! We're thrilled to welcome Dr. Rick Vogel as a new Associate Editor on the JPART team. 🧵

Last but not least... Have you ever wondered how crises like the COVID-19 pandemic affect the way public organizations pursue their goals?

Next up... Have you ever wondered how governments design structures, coordination, and leadership to stay resilient in turbulent times?

This thread from @bxroberts.org is worth your time 👇👇

Next up... Have you ever wondered how the design of performance-based accountability systems shapes organizational outcomes?

This isn't good: "BLS is reducing sample in areas across the country. In April, BLS suspended CPI data collection entirely in Lincoln, NE, and Provo, UT. In June, BLS suspended collection entirely in Buffalo, NY." #EconSky www.bls.gov/cpi/notices/...

Next on the list... Have you wondered how collaborations survive when participants lack the resources to meet ongoing demands? This study introduces the concept of capacity tensions—the strain between collaboration needs and available resources

How much relationship-building is enough before a disaster strikes? While conventional wisdom says more social capital always improves disaster response, new research challenges this belief.

Next... Why does distrust persist even in networks built for collaboration? This study finds that distrust in governance networks stems from clashing beliefs, competition, and relational dynamics like negative reciprocity and Simmelian ties,

Next on the list... Can giving governments more flexibility in awarding contracts actually lead to stronger partnerships and better results?

Next on the list... What happens when frontline workers are overwhelmed by layers of clunky digital tools? This study shows how digital layering (the buildup of fragmented and fragile tech systems) creates complexity and instability in public agencies.