How do performance failures affect user satisfaction? With co-authors (Mads Thau and @nathanfavero.com) @mfalcon.bsky.social (assoc prof @pa-sdu.bsky.social), leverage a major negative news story on Danish social services that broke during the fielding of a user survey. In @pareview.bsky.social

Funding news: Matthias Döring receives a major grant to expand on his ongoing research agenda on citizens' administrative literacy

🚨 Big news! I’ve received a major grant from the Independent Research Fund Denmark 🎉 Over the next 3 years, I’ll be developing and validating a tool to measure how well people's administrative literacy, across countries, languages, and services. www.sdu.dk/da/om-sdu/fa...

New research out from @tsguul.bsky.social and @scandersen.bsky.social in @jpart1991.bsky.social

This week we have been happy have @drelizabethbell.bsky.social from University of Texas, Austin as a guest. She has presented her recent work on "Administrative Burden and the Access-Fraud Trade-Off" with @sebjilke.bsky.social , followed by an engaging discussion. Thanks for your visit, Elizabeth!

Our PhD student Sara Ravnkilde Nielsen will soon defend her PhD thesis, "Relations-Oriented Leadership in Public Organizations.” The defense will take place on 24 January 2025 at 13:00 in meeting room M, Department of Political Science and Public Management, SDU, Odense.

Funding news: Morten Balle Hansen (part-time prof @pa-sdu.bsky.social ) has secured 3,17 mio DKK in funding for the research project 'Self-Managing Teams in Danish Elder Care' from Independent Research Fund Denmark. Read more about the project here dff.dk/cases/kan-fa... (in Danish).