"Assumptions are the termites of relationships." — Henry Winkler Most team friction isn't a people problem. It's a contracting problem. New on psychsafety.com by @jadegarratt.bsky.social psychsafety.com/contracting-...

Carl Rogers argued creativity can’t be forced—it must be invited through psychological safety: unconditional worth, no judgement, and true empathy. #PsychSafety #Creativity psychsafety.com/psychologica...

Gorgeous weekend camping to charge the batteries for the week ahead 🙌 This book is brilliant btw - when I get a look in!

Eye contact and advice giving. A few observations for #AutisticPrideDay that I'm sure people will have very strong opinions about. www.linkedin.com/pulse/eye-co...

"Learning is relational and cultural, not just transactional." This week @jadegarratt.bsky.social describes how we believe true learning is relational, cultural, and anchored in psychological safety. psychsafety.com/learning-at-...

“It’s not perfect – but at least it starts a conversation.” I used to buy that. But I’m disillusioned by how often it justifies tools we know are flawed (MBTI and dead-end engagement surveys, I’m looking at you). What if, instead of bending around bad tools, we asked better questions?

We believe that witnessing brings protection. The more eyes on this mission, the safer they are. By tuning in, you're not just watching—you’re standing in solidarity.

Psychological safety sounds great until… – People tell you what they really think – They have better ideas than you – Problems come to light – You realise your workplace wasn’t as inclusive as you thought Worth it? Absolutely. Just don’t say I didn’t warn you. 😏 #psychologicalsafety

*Why* do you foster psychological safety? Answer this one-question survey and help us gather insights in our weekly Research Pulse, and be in with a chance to win a goody bag of stickers! form.typeform.com/to/j5pwlNpU

"It’s not the rupture that defines a relationship, but how we repair it." This week @jadegarratt.bsky.social explores how psychological safety isn't linear, and in fact, the process of repair and rebuilding can help make our relationships stronger than before. psychsafety.com/rebuilding-p...

I’m running 107km this month with @tomgeraghty.bsky.social for #StrideForPalestinians. It hurts, but nothing like what families in Gaza are facing. Please donate if you can: medicalaidforpalestinians.enthuse.com/pf/jade-garr... Thank you ❤️🍉

This week in #psychologicalsafety, we have a deeper dive from @jadegarratt.bsky.social on a classic concept: Transactional Analysis. “TA values and aims for clarity and honesty in both what we say and how we say it.” psychsafety.com/transactiona...

Ah the joy of waiting for a flight after spending much of the day talking about aviation disasters 😅✈️

How safe people feel when sharing feedback or co-creating solutions is pivotal to the success of any participatory process. We generally only engage to the degree that we feel safe to.

Solidarity from Glasgow ❤️🏳️‍⚧️

“Family may offer a space where, to use Carl Roger’s original reference to psychological safety in 1954, we feel that we possess ‘unconditional worth’.” This week in #psychologicalsafety by @jadegarratt.bsky.social psychsafety.com/psychologica...

I’m beginning to think that the people who claimed to care deeply about academic liberty & freedom of speech on college campuses may not have been entirely honest.

I appreciate UK schools, FE colleges and universities are on Easter break currently, but if you have supervisory or pastoral responsibility for Trans, non-binary or other LGBQ+ students and are concerned about their welfare after today's ruling, a brief check-in message may be reassuring for them.

The pre-holiday inbox panic is real. Somehow I still believe I can reply to everything, tie up every loose end, and reach the mythical inbox zero before a long weekend. Reminder to self (and anyone else who needs to hear this today): Rest doesn’t have to wait for your emails to be sorted 😅

What if psychological safety starts when things get uncomfortable? Often the real learning begins when we hear something we’d rather not. As Lars Axelsson said: “A problem that stays with whoever discovers it, is a problem that remains unknown.” How can we stay curious, even when it’s hard?

The “I’m ok, you’re ok” model reminds us that, even in disagreement, we can stay grounded in respect. Too often, when challenged, we: ⬇️ Push the other person down(“They’re wrong”), or ⬇️ Push ourselves down (“I’ve messed up”). Neither helps. "I'm ok, you're ok," can keep us steady in discomfort.

"There’s a risk with organisations that we trim them so much to the bone, making them so ruthlessly efficient and lean, and so highly tuned to our current economic and consumer state that we’re vulnerable to a catastrophic failure that we simply didn’t see coming." psychsafety.com/efficiency-v...

"Too often, we treat feedback as factual reporting, but even when we're trying to be as 'honest' as possible, the feedback we choose to give will always be filtered through our personal lenses." @jadegarratt.bsky.social psychsafety.com/all-feedback...

Just did some online training that had all the energy of a GDPR mandatory refresher 🤪 Who’s doing something more interesting in the online asynchronous learning space?

Sunday feel good post 🥰

"No one thinks they’re a micromanager." @jadegarratt.bsky.social's piece this week highlights why micromanagement damages trust and psychological safety, stifles innovation, and creates anxiety, ultimately limiting what teams can achieve. Read the full article here: psychsafety.com/micromanagem...

"Participation doesn’t always guarantee engagement, which is about how deeply individuals feel invested in and connected to the process." This week's newsletter is by @jadegarratt.bsky.social psychsafety.com/spectra-of-p...

I honestly didn’t think having a child would change me or my life that much. 2.5 years on, nothing is the same. I am humbled 😅😂

Having a bit of chill time this week - I want some good non-fiction (I’ve already got a ton of fiction lined up!) to read on my kindle that’s inspiring, not “should have been an article but they stretched it to a book”. Suggestions please? 🙏🏼 📚

Some fun stuff on team structure and power dynamics in this issue 👇🏻 mailchi.mp/af4f69587888... Including work from @producttalk.bsky.social, @jadegarratt.bsky.social, @rory.zeroblockers.com, @brwngrldev.bsky.social, @tastapod.com, Cansu Kavili-Örnek, Anna Ciula, @aleixmorgadas.dev, & others

We all see the world through our own, unique, lens. That lens is shaped by the environment we grew up and live in, our experiences, education, cultural history, and so much else. Including, importantly, our jobs. Déformation professionnelle. psychsafety.com/deformation-...

We often hear (and probably say) “create psychological safety” which, of course, you can’t “do” for anyone else. It’s a shorthand for what we can do: create the conditions which we believe are most likely to help people to feel psychologically safe. But that takes a bit longer, to say and to do 😅

Addressing power gradients (gap between those with the most & least power in a team or system) is THE most effective lever for increasing psychological safety within a team. Many ways to take action for this: psychsafety.com/reducing-pow.... By jadegarratt.bsky.social via tomgeraghty.bsky.social

New blog in collaboration with @stimpunks.org We need to untangle ourselves from the sticky web of neuronormative ideals. We need to create new spaces of opportunity. When schools embrace neurodiversity, everyone benefits. Some ideas below. autisticrealms.com/obstacles-in...

“Since all models are wrong the scientist must be alert to what is importantly wrong. It is inappropriate to be concerned about mice when there are tigers abroad.” psychsafety.com/all-models-a...

Practical Ways to Flatten Power Gradients. - Use people’s names, not their titles. - Ask more questions and cede power to others. - Acknowledge when you don’t know something. - Share responsibilities like chairing meetings and encourage everyone to speak. psychsafety.com/reducing-pow...

How many of us can say, hand on heart, that we have never fired off a snappy email in frustration or shown our irritation when someone asks a question that they “should” know the answer to by now? How We Respond Matters. By Jade Garratt psychsafety.com/how-we-respo...

Not the easiest week. Toddler barely sleeping (so neither are we!), but… - Wrote two articles - Made some overdue website improvements - Welcomed a new placement student to our Psych Safety team - Booked my travel to Berlin to deliver a workshop - Drank some really good coffee And surviving 😅

This week, someone described my two-year-old daughter as 'bossy'. No jokes about where she gets it from please 😉 But it didn’t sit comfortably with me. A confident little boy might be called a leader, while a girl showing the same behaviours is bossy. What message does that send?

As a father of five kids, I totally agree with this evergreen post.

“A bad system will beat a good person every time." W. Edwards Deming

This is how Trump would react to Jesus himself. He’d hate him.

So far, January is: - Walks in the biting wind - Afternoon cuddles with the toddler - Reading by the fire - Tons of work, tons of writing And this reads like an accidental gratitude list, which I now realise it is 🙏🏼 Think I’m finally learning not to fight this winter thing 🥶❤️

Came across this in James Rebanks’ brilliant book ‘English Pastoral’ and I love it. A good reminder to value the things that help us diversify our skills, increase the range of what we can do and resist the temptation to only “specialise”.

“No person in the world is so privileged as to have access to a “ground truth” against which all other people’s understanding can be proven wrong or inaccurate… Everybody’s perspective is subjective.“ Sidney Dekker

London today delivering workshops and the advantage of rubbish train WiFi is it makes me read an actual book 🙌

Pics from the last few weeks ☃️🌳Forest school has been the absolute best thing for my toddler’s confidence - she’s gone from sitting on my knee the whole time to getting stuck into every activity and telling me to “stand back!” while she helps make the campfire 🔥🥰