Sending a carefully written email and then immediately going to the Sent folder to read it "from their perspective"

Slim Shady but that's not the point, I mope about, I "publish" a "book list" mimismartypants.com/2025/12/09/m...

Administrators at Indiana University baselessly fired the student media director and ordered the student paper to cease its print edition, so it'd sure be a shame if this excellent digital front page were to be widely shared today issuu.com/idsnews/docs...

this is how i spent my friday evening

Great "seeing" everyone tonight. Thank you for the insights and the laughs. Being instrumental instead of incidental to informal learning will only raise L&D's profile and value within an organization. It will happen with or without us. #LearnChat

As I meet with my audience, I want to ask them about the last time they learned something at work without attending a formal event: How did they learn that, and what did they think of the experience? Hopefully I can build on that to make it even better for them. #LearnChat

As useful as I find the AI tool at work, I would still prefer a DAP. Using the AI requires me to shift foucs to that window, then perhaps to a window with a resource, then to the window where I'm working. A DAP meets me where I am. #LearnChat

An easy-to-follow interface with a limited feature set. #LearnChat

I mentioned earlier the AI tool we have at work. One of the smart things they did is build in a Connect button to allow people to reach specific help desks when the AI can't answer their question. Keeps people from giving up. #LearnChat

If you have a Teams channel, you can add a page with a link to a OneNote file with FAQs. #LearnChat

Tying the learning to a strategic company goal, not what might seem like a random topic. Learners will see you're there to assist them in promoting them as they achieve outcomes w/ real business impact. Focus on "What can I do with this thing," as @usablelearning.bsky.social would say. #LearnChat

I hope it's changed to being able to rely on AI or a DAP (e.g., Walkme, WhatFix) to receive real-time assistance without having to stop your work to also stop someone else from working and ask them, "How do I do this again?" #LearnChat

Chad from Chicago. We have an in-house AI tool at work that can answer how-to questions with about 90% accuracy in my experience. Makes it pretty easy to go from novice to semi-useful in minutes. #LearnChat

Remember, too, you can use deck.blue to more easily follow the conversation and replies. #LearnChat

Tonight's #LearnChat is at 8pm ET. Join us to discuss "Learning in the Flow of Work 2.0 — From Distraction to Design". With AI, notifications, and hybrid life reshaping our focus, how can we design learning that blends into the workday rather than pulling people away from it? Let’s explore.

I appreciate hearing from everyone tonight! Thanks for an insightful and fun chat; I'm already looking forward to next month. #LearnChat

I'm a fan of pre-tests. Rather than assuming all people need training on an entire curriculum, test people on real-world problems (in a simulated environment, if needed) until they reach a point where they can no longer succeed. That's where that person's training begins. #LearnChat

Two keys to success: 1) As noted already, give people something to do, do not just tell them things. 2) Make it easy for them to recognize their progress. I am not trying to bring back badges, but a sufficiently designed ripple of ever-increasing challenges will work as well or better. #LearnChat

We need to inisist on specificity and personalization of skills. "Communication" cannot be a skill writ large for an entire company. What does it mean to be a good communicator in Marketing vs IT vs Product Management. How are those skills evinced in measurable ways? #LearnChat

Most management roles are like this, as it's difficult to quantify the evidence of power skills removed from outputs but that nonetheless lead to team growth. #LearnChat

I don't think I do, really. It's more about stacking what I can do that's new on top of things I already know how to do. #LearnChat

It's about teaching the parts and not the whole, with the expectation that the learners have the agency and intelligence to demonstrate the skills as a competency. #LearnChat

Chad from Chicago. Recently took a new role training employees on various software platforms. #LearnChat

#LearnChat tomorrow (Tuesday 8 April)! Topic: "Skills". Join @tracyparish.bsky.social , @lnddave.bsky.social and @janebozarth.bsky.social along with guest @kpagano.bsky.social . See you at 8 pm ET, 5 pm PT.

Attn: @ddmeyer.bsky.social, in case you need a topic for next week's blog post.

My family issued the following after Medgar Evers was partially removed from the Arlington National Cemetery website under the direction of the Department of the Army. “It is a spit in the face to all who have served, honored, and fought for this country,” said Myrlie Evers. Full statement below:

Wish i was a little bit smaller, wish i was a baller, wish i had a chitinous shell, id be a crawler

/3 The article the judge attacked is still online, here. I hope it gets reposted in many places in case it gets taken down. www.pressregister.com/editorial-se...

The Washington Post refused to run this ad. Sure would be a shame if it went viral.

Here's a list of DOGE staff, assembled and annotated by my colleagues at BI. Whatever you do, please don't share it. www.businessinsider.com/doge-staff-l...

Shameless plug: SPEAKING OF TEMPLATES and the like, here. My fab ID book has been reissued, and there's now a new installment -"Create Incluslive Learning for All". Lots of application, less pontificatin'. Check them out blog.insynctraining.com/inclusive-le... #learnchat

A7) Ask why people will care as part of your analysis. In your design, explicitly clarify the intrinsic motivation for the doer. Show them the benefit of application: how will learning this make them better, faster, the work easier, or them more valuable? #LearnChat

A6) An ability for them to move back and forth between levels at will, so they can set their own standard of difficulty. A "timeout" feature where they could jump into a real-world explanation/reminder of why this lesson is important. #LearnChat

A5) Storytelling, yes. Gamification, no. At least, not in terms of scorekeeping. It's not nearly as effective as people selling gamification systems would have you believe, and orgs rarely reinforce it. Looks pretty, but ineffective and subject to bias and confusion. #LearnChat

A4) I'd start with considering data/outputs designed to recognize it; people won't often communicate learning fatigue directly. Also, consider whether it is the pace, the complexity, or both causing the fatigue. If it's pace, use A/B testing to see what drives better response. #LearnChat

A3) I like to ensure people remain engaged by enabling a constant visualization of the parts for the whole. Keep them motivated by showing them where they are, what they've already accomplished, and what they have left to go. A marathon without mile markers is a daunting sojourn. #LearnChat

A2) For extrinsic motivation, be sure you've designed with an understanding of the stakeholder's wants/goals, so these can be explicitly communicated. For intrinsic motivation, consider what the learner needs for themselves to meet those goals. #LearnChat

A1) If I can both comprehend the principle(s) of the thing, and see how I can apply it in my work, then I'm immediately spurred to put it into action to test myself. #LearnChat

A0) Chad from Chicago, just accepted an offer today for a new role I'll start next month! I learned that it's important to consider not just where you want to be, but to consider who wants you, too. #LearnChat

#LearnChat happens in an hour. Join us to talk about "The Science of Motivation in Learning". 8 pm ET, 5 pm PT. See you soon!

Great suggestion from a colleague about how to use Canva to create a bingo card for your annual goals: www.linkedin.com/posts/kcalla... #LearnChat

If you want to learn something, block out time for it on a regular basis and make a plan for accountability for the sake of measuring progress. #LearnChat

Time management is the answer to both sides of the question for me. #LearnChat

AI is an obvious choice here, as it can be seeded to help present the right content at the right level at the right time. But simpler technology, like a chat board, can also help connect learners and instructors with one another for similar curation needs. #LearnChat

Well, that's a good place to start with the design, as the experience is unlikely to be impactful without alignment and/or understanding by the audience. Not to mention you could save yourself significant time (and earn audience goodwill) by not developing what's already known. #LearnChat

You could create a heat map of days and use colors or symbols/emojis to track your progress. Seeing the data in aggregate over time can help you sense whether you're trending in the right direction. #LearnChat

One of the business trends I've seen that's troubling is the number of organizations moving away from diversity and inclusion efforts. I plan to keep these top of mind, and similarly want to read the latest on accessibility from @janebozarth.bsky.social and @susimiller1.bsky.social. #LearnChat

I'm looking to learn more about how L&D can most efficiently and effectively use AI to support learning and performance. Also want to brush up on change management and motivation. #LearnChat

Chad from Chicago. L&D, with an emphasis on Customer Education. This week I will be learning about the endocrine system, in preparation for an interview I have on Thursday. #LearnChat

Great to hear from everyone tonight! Next time, everyone should try to bring a friend to help grow the community and conversation. I appreciate the great ideas that were freely shared. If you know of anyone in need of a Customer Education or L&D leader, please reach out! #learnchat