Our Christmas gift for those who run support on Plain: the native Plain x @userlist.com integration is live 💚 This integration shows Userlist customer data — user and company info — right inside your Plain inbox, in your sidebar. No need to switch tools.

Our Webhooks are officially live today 🔥 This integration has been hidden behind a feature flag for a while. But we're stoked to enable it for all @userlist.com customers. Docs here: userlist.com/docs/integra... Please ping @benediktdeicke.com for hard technical questions 😊

We recently rolled out a few improvements to @userlist.com's Transactional Messages API. You can now customize almost every aspect of a message, including channel, topic, subject, body, sender, and (obviously) recipient. You can learn more in our docs: userlist.com/docs/develop...

We're stoked to introduce account-wide Reporting features in @userlist.com 🔥 You can now access account-wide performance metrics and slice them by date, type, or specific workflow and message. Available to all customers starting from the Basic plan. Happy reporting 💛

In case you missed it. @userlist.com comes with a library of workflow templates. No, it's not AI. When creating a new workflow, choose one of the templates. You'll get a populated workflow. As easy as apple pie 🍎

You asked, and we delivered. @posthog.com x @userlist.com integration is live 💙 They're the cool kid on the block. Our integration allows you to send user, company, and event data from PostHog into Userlist. - docs here userlist.com/docs/integra... - happy integrating! - happy halloween!

Here's one quick example of what you can do with @userlist.com's new recurring trigger feature: Automated Quarterly Business Review invitations 📊 Extra nice when combined with our @savvycal.com integration to automatically stop reminders after people booked a call 🙌

Our integrations now have eyes 👀 @benediktdeicke.com asked me for a design system to generate images for @userlist.com integration pages and alternatives. It needed to be simple, but quirky. Couple hours later, and new integration banners get a pair of eyes, randomly picked from 12 options.

New feature at @userlist.com 💫 You can now start workflows on a calendar schedule (daily, weekly, monthly, or yearly) using a Recurring Trigger. For example, you can send a reminder to your Paying Customers segment every Friday (see illustration). Happy triggering 😜

Super excited to finally ship this to everyone. While Userlist was able to store arrays since day one, using them in filters, conditions, or segments wasn't possible until now 🤩 The user interface even supports arrays of arrays, but not sure there's actually a good use case for that 🤣

Did you know that @userlist.com supports array properties? (One of those things that make us an advanced platform.) For example, you can create a segment of users who have an active Stripe integration in their integrations list. The integrations array has both name and state [see illustration].

Made printable worksheets for our workshop at @microconf.com Europe next week. You can download the PDF and have fun on your own: userlist.com/downloads/si...

We launched a major overhaul of Userlist today 🥳 Among the obvious design changes, we also improved a bunch of things under the hood. They didn't make the cut for the blog post, but I'll briefly mention them here 🤓

The new @userlist.com is live on Product Hunt today 🚀🔥🔥 www.producthunt.com/products/use...

If we inspired you to switch to Userlist right this second (haha, chuckle from sales), then book a demo and let’s discuss your implementation: userlist.com/demo

The new @userlist.com is now available ✨ Built for product dreamers and email geeks 🎩 Our customers are getting the whole new UI. We also redesigned the website, KB, and end-user parts. Our team is making a happy dance. Read the full story with screenshots and WIP: userlist.com/blog/how-we-...

Tomorrow, September 9, we're launching a major redesign of @userlist.com. We tested a lot of logo options: from abstract forms, to kittens, dandelions, and propellers. But settled on the version designed by our CTO @benediktdeicke.com. How do you like it?

New addition to our Subscription Preferences feature ✍ Now you can subscribe people to individual topics (and unsubscribe them) via the API. So you can leverage @userlist.com preference page + display subscription options inside your product. Kudos @benediktdeicke.com and the dev team!

Our team at @userlist.com has seen every possible automation mistake; and we might've found a cure. Enter "Planning for the Worst": illustrated guide to building workflow mechanics → userlist.com/blog/buildin...

New awesome feature at @userlist.com 🎉 You can now trigger a workflow for users or companies who are celebrating a monthly or annual anniversary. This is great for: ✴️ Birthday notes ✴️ Account milestones and anniversaries ✴️ Any other recurring reminders (e.g. review security settings)

This quote from a customer made my day 😍 “Userlist’s segmentation is so incredibly powerful. You can incorporate segments into segments into segments and you can filter anything in them. I don't have other software – besides raw SQL – that is able to filter data that well. It’s really amazing.”

This week features, @laurenemailgeek.bsky.social, @emailfromnaomi.bsky.social, @userlist.com, @actionrocket.co, @paveliv.bsky.social, and many more!

How we dogfood at @userlist.com. Notes for manual handling of high-volume accounts vs automated reminders for everyone else — all in one workflow.

🎥 How to write: Webinar Invitation Emails 🎥 We receive them all the time. But when it's our turn, looking at that blank template can make you feel stuck. 3 things to keep in mind: • Trigger FOMO • Play on that sense of urgency • Customer pain point or goal Inspiration 👇

Email peeps, listen up. We're working on an article for @userlist.com about naming conventions and we'd like your input. You can drop your answers in the thread or DM me. We'll happily credit you in the article. Here's what we want to know:

⚠️ How to write scheduled maintenance emails? Just like an engine, SaaS products need maintenance to run smoothly. To prevent user frustrations, you need to communicate your downtime. Let’s see how we can do that smoothly. 🧵 #saas #email #emailmarketing

A curious chat on customer research is up on our podcast. Do you know what's a bullseye customer? A topic for your Monday afternoon walk: userlist.com/podcast/bull...

Scheduled service interruptions and downtimes are necessary but never ideal. Informing users requires a pinch of tact, and a dash of managed expectations. Let's see how these SaaS companies communicated them: userlist.com/blog/schedul...

Thank you for joining us for another year of building Userlist. We hope you take this time to rest, recharge, and have an enjoyable time. Happy holidays, and see you next year! 🎊 (We love that being fully remote doesn't stop us from having an adorable holiday card.)

🎄 Year in Review Email Examples 🎄 You like your Spotify Wrapped, right? But you’re in B2B and maybe think year-in-review emails don’t fit the vibe there. Au contraire! This is a great excuse to place your users at the center of your story. Scroll to see how others do it.⬇️

Hello, Bluesky! 🦋 Nice to see so many of our SaaS friends here. We come bearing little gifts. If you want to receive a holiday card and these stickers from us, just say hi in the thread. @kafarina.bsky.social has 10ish cards lying around. Let's reconnect!