Lisa Dendy
@lisacareopinion.bsky.social
📤 26
📥 17
📝 14
Senior Engagement & Support Officer at
@careopinion.org.uk
https://www.careopinion.org.uk/
reposted by
Lisa Dendy
NHS Forth Valley
8 days ago
It's
#FeedbackFriday
! This week's comes via Care Opinion Scotland for our Dietetics Team. Well done to everyone involved
#teamNHSFV
💙
www.careopinion.org.uk/1438700
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Star Responder - Drumroll please 🥁🥁🥁and our winners are 👇 Jane - Perth & Kinross HSCP - congratulations Jill - Craigavon Area Hospital - congratulations Adel - Midlands Partnership University NHS Foundation Trust - congratulations Well done everyone 🎉
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reposted by
Lisa Dendy
Care Opinion
16 days ago
A huge thankyou to guest speakers, team members and to everyone that as joined us this afternoon for the Care Opinion Conference: Humanity in Action: Stories that Shape Better Care
#COconf26
Blogs, videos and links to follow. 👏👏👏
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reposted by
Lisa Dendy
Care Opinion
12 days ago
As part of
#PatientExperienceWeek
, we’re spotlighting a new blog from our CEO,
@fraserg.bsky.social
👇 He explores how we can keep humanity at the heart of care and why stories play such an important role in that. Well worth a read if you have a moment:
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
10 days ago
It's
#PatientExperienceWeek👁️
This story recognises the staff at
#WHSCT
for adapting communication & environment, and creating moments of joy through dancing & companionship. It highlights the human side of healthcare: teamwork, kindness, and truly seeing the person.
www.careopinion.org.uk/1414259
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reposted by
Lisa Dendy
Care Opinion
9 days ago
As part of
#PatientExperienceWeek
, we are sharing our post-conference blog. We had fantastic energy, conversations and passionate people came together to talk about how stories can lead to learning and change. Read our blog and explore the recordings:
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
9 days ago
This
#PatientExperienceWeek
, we share a story about the confidence given by the cardiac rehab team
@northernhsct.bsky.social
. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇
www.careopinion.org.uk/1428050
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reposted by
Lisa Dendy
Care Opinion
16 days ago
One of the questions raised just now 👇 “Raising concerns and making complaints is inherently seen as something adults take the lead in, systems and process seem very "grown up"
www.careopinion.org.uk/info/tell-yo...
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Session 3 is underway and we are currently watching a lovely video where staff share their experiences and respond to the question below, heartwarming and uplifting 🤗 Watch this space for video release soon
#COconf26
#careopinionteam
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reposted by
Lisa Dendy
Care Opinion
16 days ago
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Here at Care Opinion we ❤️ feedback, so here is some from the attendees watching the staff reflection video 👇
#COconf26
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reposted by
Lisa Dendy
Care Opinion
16 days ago
For our next session we are going international 🍁 This session looks at Care Opinion Canada , where Sarah will be joined by directors and team members for a look at their journey so far...
#COconf26
@careopinioncanada.bsky.social
Session begins at 3.15pm Join using this link:
bit.ly/4vBBOXN
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Care Opinion Canada
Canada's independent non-profit feedback platform for health and social care. Share your story - help make our services better.
https://www.careopinion.ca/
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Here staff members share their thoughts on what using Care Opinion means to them 👇
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Please join us for our next session in 10 mins with Dr James Munro and Miles Sibley exploring the research behind online patient feedback: Exploring the evidence base: what is research telling us about online patient feedback?
#COconf26
@jamesfm55.bsky.social
@patientlibrary.bsky.social
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Guest speaker Tyler shares his insights after joining Care Opinion as a temporary moderator, interviewer and team member as part of his studies👇
#COconf26
@fraserg.bsky.social
@edinburghuni.bsky.social
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Shaun Maher, the Strategic Advisor for Person-Centred Care and Improvement,from The Scottish Government delivered a very interesting presentation on the importance of Listening at every Level 👏
#COconf26
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reposted by
Lisa Dendy
Care Opinion
16 days ago
As Research chat 27 begins you can catch up with any previous researches also. You can relisten to them here:
www.careopinion.org.uk/info/researc...
#COconf26
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https://www.careopinion.org.uk/info/research-chats
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Interesting
#Coconf26
session looking at research on patient feedback with
@jamesfm55.bsky.social
and Miles Sibley, Director, Patient Experience Library
@patientlibrary.bsky.social
. This is our 26th Care Opinion Research Chat, and you can see the others here:
www.careopinion.org.uk/info/researc...
16 days ago
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@careopinion.org.uk
#Coconf26
Shaun Maher from the Scottish Government, discussing Feedback at our Spring Conference.
16 days ago
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@careopinion.org.uk
Lovely introduction from
@fraserg.bsky.social
, to our Spring
#Coconf26
. Currently sharing how staff feel about Care Opinion 😀
16 days ago
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Just a friendly reminder that our Spring Conference begins this afternoon at 12.30pm where Danielle will welcome you and introduce this afternoon’s programme: Humanity in Action: Stories that Shape Better Care. If you haven't registered yet, please follow this link:
bit.ly/4vBBOXN
#COconf26
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Just fifteen minutes before we start the Care Opinion Spring Conference. Everything is ready and in place and we are excited to present: Humanity in Action: Stories that Shape Better Care.
#COconf26
There is still time to register and join us, simply follow the link below
bit.ly/4vBBOXN
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reposted by
Lisa Dendy
Care Opinion
16 days ago
Our first session this afternoon begins in 5 mins, grab a drink, take a seat and let our CEO Fraser present Listening that leads to Change. With guest speakers Shaun Maher and Tyler Harvey, we explore the power of feedback through the telling of individuals stories
#COconf26
@fraserg.bsky.social
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reposted by
Lisa Dendy
Care Opinion
16 days ago
And we are off. Our afternoon starts with Fraser (our CEO) leading the session 👇
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
This story describes a parent’s experience of baby massage sessions with the Ballymena Health Visiting team at
@northernhsct.bsky.social
. You can read the full story and response on
@careopinion.org.uk
👇 🔗
www.careopinion.org.uk/1430626
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
Have a read of our CEO
@fraserg.bsky.social
’s blog👇
@careopinion.org.uk
is more than a place to share experiences. This blog explores its role in connecting people’s stories with real change in healthcare, and the human work behind it. 🔗
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
A family shared how expert care, clear communication, and small acts of kindness made all the difference during a critical hospital stay at
#QUEH
,
@nhsggc.bsky.social
. Read the story using the following link 🔗
www.careopinion.org.uk/1430561
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
What’s coming up this spring at
@careopinion.org.uk
? 🌷 Our spring programme is full of opportunities to learn, share and explore. There’s something for everyone. Have a read of our support team’s blog to see what’s blooming this spring: 🔗
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
Today we share this wonderful feedback about
@cornwallft.bsky.social
, demonstrating how true person centred care can make such a difference to patients' and their families experiences during their stay in hospital. To read this story follow the link
www.careopinion.org.uk/1422865
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reposted by
Lisa Dendy
Care Opinion
about 2 months ago
✨ Today we are sharing this lovely story demonstrating how staff can make such a difference to the experiences of patients and their families
@nhslothian.bsky.social
Click the link to read the full story
www.careopinion.org.uk/1428244
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200 stories shared on Care Opinion Canada 👏
www.careopinion.ca
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2 months ago
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reposted by
Lisa Dendy
Care Opinion
2 months ago
A family recently shared a deeply moving story on Care Opinion. They wrote with such honesty and love, reflecting not only their grief, but also the importance of compassion and kindness from the staff who cared for them during an unimaginably difficult time.
www.careopinion.org.uk/1424632
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reposted by
Lisa Dendy
Care Opinion
2 months ago
📖 Today is World Book Day and from stories we learn what it is to be human. Care Opinion currently has over 750,000 stories that have been shared from patients wanting to make care better for everyone. To read these stories, head over to
www.careopinion.org.uk
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https://www.careopinion.org.uk/
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reposted by
Lisa Dendy
Care Opinion
3 months ago
In this story, the patient’s wife tells of the importance of being included in conversations and how receiving help from the Dementia Navigator Team helped them as a couple 👇
www.careopinion.org.uk/1419482
@setrust.bsky.social
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reposted by
Lisa Dendy
Care Opinion
2 months ago
Today we share the story of how the support and encouragement from their key worker broke the cycle of this authors addiction 👇
www.careopinion.org.uk/1419084
#Inclusion
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reposted by
Lisa Dendy
Fraser Gilmore
3 months ago
Wonderful blog from our friends
@westernhsctrust.bsky.social
on
@careopinion.org.uk
, celebrating the kindness, care and compassion of their staff in 5 recent stories. A great example of celebrating staff and reinforcing what works well for patients.
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
2 months ago
After spending several weeks on the postnatal ward at
#UHW
@nhslanarkshire.bsky.social
, one mum shared her appreciation for the team who supported her & her family throughout her stay, also recognising individual staff members who made that time easier. Read her story:
www.careopinion.org.uk/1419368
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reposted by
Lisa Dendy
Care Opinion
2 months ago
Today we share the journey from fear and sadness to hope and gratitude as this family share with us the reality of their son’s Type 1 Diabetes diagnosis and the extraordinary care and support they are receiving 👇
www.careopinion.org.uk/1424454
@nhsforthvalley.bsky.social
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reposted by
Lisa Dendy
Care Opinion
2 months ago
Thank you
@together-sacr.bsky.social
for sharing the State of Children’s Rights Report. It shows why experiences & voices matter for real change in Scotland. At
@careopinion.org.uk
, we are proud to contribute support work that puts children’s rights and lived experience at the heart of decisions.
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reposted by
Lisa Dendy
NHS Forth Valley
2 months ago
It's
#FeedbackFriday
! This week's comes via
@careopinion.org.uk
for our Dermatology Team. Well done to everyone involved
#teamNHSFV
💙
www.careopinion.org.uk/1423657
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reposted by
Lisa Dendy
Care Opinion
2 months ago
(2 of 2) This conference may be of interest to people working across health and care, research, patient experience, public involvement, quality improvement, workforce wellbeing, and person-centred care.
#COconf26
Please share with colleagues and others who may be interested.
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reposted by
Lisa Dendy
Care Opinion
2 months ago
A family shared heartfelt gratitude to ambulance, ED & Ward 2 South Medical staff at
#Craigavon
Area Hospital for the care given to their mother in her final days. They remembered the compassion, dignity & kindness shown, helping her pass away peacefully.
#NIAS
#SHSCT
www.careopinion.org.uk/1422213
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reposted by
Lisa Dendy
Fraser Gilmore
2 months ago
Every day in Scotland, people share stories that help shape better care. Our latest
@careopinion.org.uk
blog from
@lisacareopinion.bsky.social
shows just how much can change when services listen with openness and act with compassion
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
2 months ago
(1 of 2) We are delighted to announce that registration is open for our 10th conference. 📅 23 April 2026 🕒 From 12:30 (online) Join us to explore how patient and service user stories can shape better health and care. Register👇
events.teams.microsoft.com/event/e0b876...
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reposted by
Lisa Dendy
Care Opinion
2 months ago
This Care Opinion story shows how lived experiences can spark change. A service user shared their emergency care experience, opening a conversation with the team. The service listened and introduced staff education and awareness to improve care. Every story matters.
www.careopinion.org.uk/1402424
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reposted by
Lisa Dendy
Care Opinion
2 months ago
🐻 🐾 Here is some wonderful feedback from a young author who shared their story with the help of the Care Opinion Bear. Bear says "I am here to listen to what you have to say and lend you a helping paw!" Click here to read the story:
www.careopinion.org.uk/1421541
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reposted by
Lisa Dendy
Fraser Gilmore
3 months ago
We’ve just shared a wonderful new guest blog by Ellen McGovern-Greco from
@careopinionau.bsky.social
, that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read.
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
Read this "thoughtful and reflective" story about the benefits of a group facilitated by
@rdash-nhs.bsky.social
that provides a 'safe, warm, inspiring and caring space'
www.careopinion.org.uk/1420436
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