Lisa Dendy
@lisacareopinion.bsky.social
📤 26
📥 16
📝 10
Senior Engagement & Support Officer at
@careopinion.org.uk
https://www.careopinion.org.uk/
reposted by
Lisa Dendy
Care Opinion
11 days ago
✨ Today we are sharing this lovely story demonstrating how staff can make such a difference to the experiences of patients and their families
@nhslothian.bsky.social
Click the link to read the full story
www.careopinion.org.uk/1428244
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200 stories shared on Care Opinion Canada 👏
www.careopinion.ca
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17 days ago
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reposted by
Lisa Dendy
Care Opinion
18 days ago
A family recently shared a deeply moving story on Care Opinion. They wrote with such honesty and love, reflecting not only their grief, but also the importance of compassion and kindness from the staff who cared for them during an unimaginably difficult time.
www.careopinion.org.uk/1424632
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reposted by
Lisa Dendy
Care Opinion
17 days ago
📖 Today is World Book Day and from stories we learn what it is to be human. Care Opinion currently has over 750,000 stories that have been shared from patients wanting to make care better for everyone. To read these stories, head over to
www.careopinion.org.uk
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https://www.careopinion.org.uk/
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reposted by
Lisa Dendy
Care Opinion
30 days ago
In this story, the patient’s wife tells of the importance of being included in conversations and how receiving help from the Dementia Navigator Team helped them as a couple 👇
www.careopinion.org.uk/1419482
@setrust.bsky.social
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reposted by
Lisa Dendy
Care Opinion
26 days ago
Today we share the story of how the support and encouragement from their key worker broke the cycle of this authors addiction 👇
www.careopinion.org.uk/1419084
#Inclusion
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reposted by
Lisa Dendy
Fraser Gilmore
27 days ago
Wonderful blog from our friends
@westernhsctrust.bsky.social
on
@careopinion.org.uk
, celebrating the kindness, care and compassion of their staff in 5 recent stories. A great example of celebrating staff and reinforcing what works well for patients.
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
25 days ago
After spending several weeks on the postnatal ward at
#UHW
@nhslanarkshire.bsky.social
, one mum shared her appreciation for the team who supported her & her family throughout her stay, also recognising individual staff members who made that time easier. Read her story:
www.careopinion.org.uk/1419368
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reposted by
Lisa Dendy
Care Opinion
24 days ago
Today we share the journey from fear and sadness to hope and gratitude as this family share with us the reality of their son’s Type 1 Diabetes diagnosis and the extraordinary care and support they are receiving 👇
www.careopinion.org.uk/1424454
@nhsforthvalley.bsky.social
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reposted by
Lisa Dendy
Care Opinion
23 days ago
Thank you
@together-sacr.bsky.social
for sharing the State of Children’s Rights Report. It shows why experiences & voices matter for real change in Scotland. At
@careopinion.org.uk
, we are proud to contribute support work that puts children’s rights and lived experience at the heart of decisions.
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reposted by
Lisa Dendy
NHS Forth Valley
23 days ago
It's
#FeedbackFriday
! This week's comes via
@careopinion.org.uk
for our Dermatology Team. Well done to everyone involved
#teamNHSFV
💙
www.careopinion.org.uk/1423657
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reposted by
Lisa Dendy
Care Opinion
20 days ago
(2 of 2) This conference may be of interest to people working across health and care, research, patient experience, public involvement, quality improvement, workforce wellbeing, and person-centred care.
#COconf26
Please share with colleagues and others who may be interested.
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reposted by
Lisa Dendy
Care Opinion
23 days ago
A family shared heartfelt gratitude to ambulance, ED & Ward 2 South Medical staff at
#Craigavon
Area Hospital for the care given to their mother in her final days. They remembered the compassion, dignity & kindness shown, helping her pass away peacefully.
#NIAS
#SHSCT
www.careopinion.org.uk/1422213
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reposted by
Lisa Dendy
Fraser Gilmore
26 days ago
Every day in Scotland, people share stories that help shape better care. Our latest
@careopinion.org.uk
blog from
@lisacareopinion.bsky.social
shows just how much can change when services listen with openness and act with compassion
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
20 days ago
(1 of 2) We are delighted to announce that registration is open for our 10th conference. 📅 23 April 2026 🕒 From 12:30 (online) Join us to explore how patient and service user stories can shape better health and care. Register👇
events.teams.microsoft.com/event/e0b876...
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reposted by
Lisa Dendy
Care Opinion
20 days ago
This Care Opinion story shows how lived experiences can spark change. A service user shared their emergency care experience, opening a conversation with the team. The service listened and introduced staff education and awareness to improve care. Every story matters.
www.careopinion.org.uk/1402424
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reposted by
Lisa Dendy
Care Opinion
27 days ago
🐻 🐾 Here is some wonderful feedback from a young author who shared their story with the help of the Care Opinion Bear. Bear says "I am here to listen to what you have to say and lend you a helping paw!" Click here to read the story:
www.careopinion.org.uk/1421541
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reposted by
Lisa Dendy
Fraser Gilmore
about 2 months ago
We’ve just shared a wonderful new guest blog by Ellen McGovern-Greco from
@careopinionau.bsky.social
, that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read.
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Care Opinion
about 1 month ago
Read this "thoughtful and reflective" story about the benefits of a group facilitated by
@rdash-nhs.bsky.social
that provides a 'safe, warm, inspiring and caring space'
www.careopinion.org.uk/1420436
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reposted by
Lisa Dendy
Fraser Gilmore
about 1 month ago
Proud to share the 2nd piece in our Care Opinion series: Is storytelling a political act? by Ellen McGovern-Greco from
@careopinionau.bsky.social
. A thoughtful look at how sharing experience shapes who is seen and heard in health and care. 🔗
www.careopinion.org.uk/blogposts/13...
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reposted by
Lisa Dendy
Fraser Gilmore
about 1 month ago
So far this year, 3,218 stories have been shared on
@careopinion.org.uk
about health & care services across the UK. That’s 3,218 moments of honesty, kindness, learning and human connection. Thank you to everyone who takes the time to share and respond. Find out more:
careopinion.org.uk
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Happy
#RandomActsOfKindnessDay
😀
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about 1 month ago
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reposted by
Lisa Dendy
Care Opinion
about 2 months ago
💬 Here's a story about the care an individual received from Ninewells Hospital after a serious RTC. Not only did staff show clinical care, but they also organised a wedding for the individual and their partner! To read more follow this link:
www.careopinion.org.uk/1419142
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Lovely, creative feedback!
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about 2 months ago
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reposted by
Lisa Dendy
Care Opinion
4 months ago
We're a proud social enterprise and today is
#SocialEnterpriseDay
- a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including
@careopinion.org.uk
. But what is a social enterprise?...
#CareOpinion
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reposted by
Lisa Dendy
Care Opinion
4 months ago
Some stories on
@careopinion.org.uk
stay with you. They touch something deep and remind us why listening really matters. This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing. Read their story:
www.careopinion.org.uk/1406799
#SLUHSCP
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reposted by
Lisa Dendy
James Munro
4 months ago
Big congrats to
@rdash-nhs.bsky.social
today, with over 2,000 stories and 400 staff now listening to feedback on
@careopinion.org.uk
👏👏👏
www.careopinion.org.uk/services/rxe
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reposted by
Lisa Dendy
Miriam Rivas-Aguilar
4 months ago
Loved reading
@tracymol.bsky.social
's latest blog on her visit to Sligo/Leitrim and Donegal Mental Health Services. Fantastic work happening there, such inspiring teams!✨
www.careopinion.ie/blogposts/22...
@careopinion.org.uk
#HSE
#onlinefeedback
#SocEnt
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Care Opinion Engagement Events- Oct 2025
Update from Care Opinion Ireland
https://www.careopinion.ie/blogposts/22/care-opinion-engagement-events--oct-2025
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 1 we’re celebrating the people behind
@careopinion.org.uk
. Today’s post reflects on our team’s culture: the kindness, humour, support and our mission that shape how we work and why it matters. Our team share what working at Care Opinion means to them:
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄Day 2 looks back at how the
@careopinion.org.uk
platform has grown over nearly 20 years from our early days as Patient Opinion. A lot has changed, but the heart of our work is the same: feedback shared by patients to help health services learn and change. 🔗
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 3, we look at research from the past 20 years, with almost 50 studies showing how patient stories on
@careopinion.org.uk
build a virtuous circle of learning and improvement through human connection. Read more👇
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄Day 4 explores the side of Care Opinion many people never see: the stories shared with us by phone. This season of listening highlights how meaningful it is when someone chooses to share their experience; a gift that helps us all learn and improve care. 🔗
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 5, we’re reflecting on a simple phrase we see again and again on
@careopinion.org.uk
: “They listened.” Today’s post explores what it means to feel acknowledged, valued and truly heard. Take a look👇
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄Day 6 is all about the voices behind the stories. Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after. Read the full post 👇
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 7, our Emma describes her experience at the PEN Awards, reflecting on collaboration, innovation and an unforgettable win for Royal Devon University Hospital Trust.
#RDUH
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 8 we’re heading across the world to Alberta, Canada. Today’s door shares reflections from Sarah’s visit to the
@careopinioncanada.bsky.social
team: a week of learning, connection and shared purpose as we continue growing our community of listening. 🔗
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 9, we’re highlighting some of our subscribers’ greatest work from 2025 🎄 From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 10, Mhairi from our moderation team shares a personal reflection on returning to work, embracing change, and explains how she views those changes as the gift of opportunity. 🔗
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄 Day 11 is special as we share a blog from our very first team member,
@miriamra.bsky.social
, looking back on 20 years of
@careopinion.org.uk
and what it means to build change that lasts. Read the full blog here👇
www.careopinion.org.uk/info/advent-...
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reposted by
Lisa Dendy
Care Opinion
3 months ago
🎄On Day 12, our final Advent door opens The Gift of Stories. Fraser reflects on what has shaped Care Opinion for 20 years by thanking those who share their experiences, those who respond with care, and those who turn listening into learning and change. 🎁
www.careopinion.org.uk/info/advent-...
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Have a read of our 2025 Advent Calendar, with great pieces each day from my colleagues and our subscribers 😍
www.careopinion.org.uk/info/advent-...
3 months ago
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"It's a Christmas we will all remember forever" A very heart-warming story as we approach Christmas Day:
www.careopinion.org.uk/1303035
Wishing you all a warm and happy Festive Season! 🎄❄️🎁
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3 months ago
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reposted by
Lisa Dendy
Care Opinion
4 months ago
On Care Opinion, stories aren’t just good or bad. They’re personal. One story thanked the Asha Centre at
#WHSCT
and suggested a small change about the butter. The service listened and responded with a change:
www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
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reposted by
Lisa Dendy
Care Opinion
4 months ago
It’s Living Wage Week! 🎉 Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living. Will your organisation join us? Find out more at:
www.livingwage.org.uk
#LivingWageWeek
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reposted by
Lisa Dendy
Care Opinion
5 months ago
Today on World Mental Health Day, we share with you the brave decision this author took to realise and reach out to services for help to understand and aid their recovery
#WorldMentalHealthDay
Health Day
#mentalhealthmatters
@rdash-nhs.bsky.social
www.careopinion.org.uk/1394744
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reposted by
Lisa Dendy
Care Opinion
5 months ago
It’s
#WorldValuesDay
! At
@careopinion.org.uk
, our values guide everything we do: Humanity, Innovation, Transparency, Inclusivity, Positivity They’re not just words — they’re how we listen, learn and make care better through stories.
#StoriesThatChangeUs
#HealthCare
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reposted by
Lisa Dendy
Care Opinion
5 months ago
⏳The countdown is on to our Autumn conference 2025! We are excited to share the session titles with you, so you can see what is in store! If you haven't registered, then here is the link
events.teams.microsoft.com/event/4feed0...
We're excited to see you there!
#COconf25
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reposted by
Lisa Dendy
Care Opinion
6 months ago
✨ We're excited to announce that our upcoming Autumn Conference will offer a unique chance to hear directly from an author sharing their experience of Care Opinion
#COconf25
📖 The Story behind the Story: A Care Opinion author reflection Registration:
events.teams.microsoft.com/event/4feed0...
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20 Years of Care Opinion!!! Join us on 23rd October for our online conference: Register here 😀
events.teams.microsoft.com/event/4feed0...
add a skeleton here at some point
6 months ago
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reposted by
Lisa Dendy
Care Opinion
6 months ago
💬🗨️ How can hospices & palliative care services ask for and use feedback in such a sensitive setting? In our recent webinar, services from across the UK explored this by sharing stories, challenges & ideas on making
@careopinion.org.uk
work in palliative care:
www.careopinion.org.uk/blogposts/12...
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