It's #FeedbackFriday! This week's comes via Care Opinion Scotland for our Dietetics Team. Well done to everyone involved #teamNHSFV 💙 www.careopinion.org.uk/1438700

Star Responder - Drumroll please 🥁🥁🥁and our winners are 👇 Jane - Perth & Kinross HSCP - congratulations Jill - Craigavon Area Hospital - congratulations Adel - Midlands Partnership University NHS Foundation Trust - congratulations Well done everyone 🎉

A huge thankyou to guest speakers, team members and to everyone that as joined us this afternoon for the Care Opinion Conference: Humanity in Action: Stories that Shape Better Care #COconf26 Blogs, videos and links to follow. 👏👏👏

As part of #PatientExperienceWeek, we’re spotlighting a new blog from our CEO, @fraserg.bsky.social👇 He explores how we can keep humanity at the heart of care and why stories play such an important role in that. Well worth a read if you have a moment: www.careopinion.org.uk/blogposts/13...

It's #PatientExperienceWeek👁️ This story recognises the staff at #WHSCT for adapting communication & environment, and creating moments of joy through dancing & companionship. It highlights the human side of healthcare: teamwork, kindness, and truly seeing the person. www.careopinion.org.uk/1414259

As part of #PatientExperienceWeek, we are sharing our post-conference blog. We had fantastic energy, conversations and passionate people came together to talk about how stories can lead to learning and change. Read our blog and explore the recordings: www.careopinion.org.uk/blogposts/13...

This #PatientExperienceWeek, we share a story about the confidence given by the cardiac rehab team @northernhsct.bsky.social. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇 www.careopinion.org.uk/1428050

One of the questions raised just now 👇 “Raising concerns and making complaints is inherently seen as something adults take the lead in, systems and process seem very "grown up" www.careopinion.org.uk/info/tell-yo...

Session 3 is underway and we are currently watching a lovely video where staff share their experiences and respond to the question below, heartwarming and uplifting 🤗 Watch this space for video release soon #COconf26 #careopinionteam

Here at Care Opinion we ❤️ feedback, so here is some from the attendees watching the staff reflection video 👇 #COconf26

For our next session we are going international 🍁 This session looks at Care Opinion Canada , where Sarah will be joined by directors and team members for a look at their journey so far... #COconf26 @careopinioncanada.bsky.social Session begins at 3.15pm Join using this link: bit.ly/4vBBOXN

Here staff members share their thoughts on what using Care Opinion means to them 👇

Please join us for our next session in 10 mins with Dr James Munro and Miles Sibley exploring the research behind online patient feedback: Exploring the evidence base: what is research telling us about online patient feedback? #COconf26 @jamesfm55.bsky.social @patientlibrary.bsky.social

Guest speaker Tyler shares his insights after joining Care Opinion as a temporary moderator, interviewer and team member as part of his studies👇 #COconf26 @fraserg.bsky.social @edinburghuni.bsky.social

Shaun Maher, the Strategic Advisor for Person-Centred Care and Improvement,from The Scottish Government delivered a very interesting presentation on the importance of Listening at every Level 👏 #COconf26

As Research chat 27 begins you can catch up with any previous researches also. You can relisten to them here: www.careopinion.org.uk/info/researc... #COconf26

Interesting #Coconf26 session looking at research on patient feedback with @jamesfm55.bsky.social and Miles Sibley, Director, Patient Experience Library @patientlibrary.bsky.social. This is our 26th Care Opinion Research Chat, and you can see the others here: www.careopinion.org.uk/info/researc...

@careopinion.org.uk #Coconf26 Shaun Maher from the Scottish Government, discussing Feedback at our Spring Conference.

@careopinion.org.uk Lovely introduction from @fraserg.bsky.social, to our Spring #Coconf26. Currently sharing how staff feel about Care Opinion 😀

Just a friendly reminder that our Spring Conference begins this afternoon at 12.30pm where Danielle will welcome you and introduce this afternoon’s programme: Humanity in Action: Stories that Shape Better Care. If you haven't registered yet, please follow this link: bit.ly/4vBBOXN #COconf26

Just fifteen minutes before we start the Care Opinion Spring Conference. Everything is ready and in place and we are excited to present: Humanity in Action: Stories that Shape Better Care. #COconf26 There is still time to register and join us, simply follow the link below bit.ly/4vBBOXN

Our first session this afternoon begins in 5 mins, grab a drink, take a seat and let our CEO Fraser present Listening that leads to Change. With guest speakers Shaun Maher and Tyler Harvey, we explore the power of feedback through the telling of individuals stories #COconf26 @fraserg.bsky.social

And we are off. Our afternoon starts with Fraser (our CEO) leading the session 👇

This story describes a parent’s experience of baby massage sessions with the Ballymena Health Visiting team at @northernhsct.bsky.social. You can read the full story and response on @careopinion.org.uk👇 🔗 www.careopinion.org.uk/1430626

Have a read of our CEO @fraserg.bsky.social ’s blog👇 @careopinion.org.uk is more than a place to share experiences. This blog explores its role in connecting people’s stories with real change in healthcare, and the human work behind it. 🔗 www.careopinion.org.uk/blogposts/13...

A family shared how expert care, clear communication, and small acts of kindness made all the difference during a critical hospital stay at #QUEH, @nhsggc.bsky.social. Read the story using the following link 🔗 www.careopinion.org.uk/1430561

What’s coming up this spring at @careopinion.org.uk? 🌷 Our spring programme is full of opportunities to learn, share and explore. There’s something for everyone. Have a read of our support team’s blog to see what’s blooming this spring: 🔗 www.careopinion.org.uk/blogposts/13...

Today we share this wonderful feedback about @cornwallft.bsky.social, demonstrating how true person centred care can make such a difference to patients' and their families experiences during their stay in hospital. To read this story follow the link www.careopinion.org.uk/1422865

✨ Today we are sharing this lovely story demonstrating how staff can make such a difference to the experiences of patients and their families @nhslothian.bsky.social Click the link to read the full story www.careopinion.org.uk/1428244

200 stories shared on Care Opinion Canada 👏 www.careopinion.ca

A family recently shared a deeply moving story on Care Opinion. They wrote with such honesty and love, reflecting not only their grief, but also the importance of compassion and kindness from the staff who cared for them during an unimaginably difficult time. www.careopinion.org.uk/1424632

📖 Today is World Book Day and from stories we learn what it is to be human. Care Opinion currently has over 750,000 stories that have been shared from patients wanting to make care better for everyone. To read these stories, head over to www.careopinion.org.uk

In this story, the patient’s wife tells of the importance of being included in conversations and how receiving help from the Dementia Navigator Team helped them as a couple 👇 www.careopinion.org.uk/1419482 @setrust.bsky.social

Today we share the story of how the support and encouragement from their key worker broke the cycle of this authors addiction 👇 www.careopinion.org.uk/1419084 #Inclusion

Wonderful blog from our friends @westernhsctrust.bsky.social on @careopinion.org.uk, celebrating the kindness, care and compassion of their staff in 5 recent stories. A great example of celebrating staff and reinforcing what works well for patients. www.careopinion.org.uk/blogposts/13...

After spending several weeks on the postnatal ward at #UHW @nhslanarkshire.bsky.social, one mum shared her appreciation for the team who supported her & her family throughout her stay, also recognising individual staff members who made that time easier. Read her story: www.careopinion.org.uk/1419368

Today we share the journey from fear and sadness to hope and gratitude as this family share with us the reality of their son’s Type 1 Diabetes diagnosis and the extraordinary care and support they are receiving 👇 www.careopinion.org.uk/1424454 @nhsforthvalley.bsky.social

Thank you @together-sacr.bsky.social for sharing the State of Children’s Rights Report. It shows why experiences & voices matter for real change in Scotland. At @careopinion.org.uk, we are proud to contribute support work that puts children’s rights and lived experience at the heart of decisions.

It's #FeedbackFriday! This week's comes via @careopinion.org.uk for our Dermatology Team. Well done to everyone involved #teamNHSFV 💙 www.careopinion.org.uk/1423657

(2 of 2) This conference may be of interest to people working across health and care, research, patient experience, public involvement, quality improvement, workforce wellbeing, and person-centred care. #COconf26 Please share with colleagues and others who may be interested.

A family shared heartfelt gratitude to ambulance, ED & Ward 2 South Medical staff at #Craigavon Area Hospital for the care given to their mother in her final days. They remembered the compassion, dignity & kindness shown, helping her pass away peacefully. #NIAS #SHSCT www.careopinion.org.uk/1422213

Every day in Scotland, people share stories that help shape better care. Our latest @careopinion.org.uk blog from @lisacareopinion.bsky.social shows just how much can change when services listen with openness and act with compassion www.careopinion.org.uk/blogposts/13...

(1 of 2) We are delighted to announce that registration is open for our 10th conference. 📅 23 April 2026 🕒 From 12:30 (online) Join us to explore how patient and service user stories can shape better health and care. Register👇 events.teams.microsoft.com/event/e0b876...

This Care Opinion story shows how lived experiences can spark change. A service user shared their emergency care experience, opening a conversation with the team. The service listened and introduced staff education and awareness to improve care. Every story matters. www.careopinion.org.uk/1402424

🐻 🐾 Here is some wonderful feedback from a young author who shared their story with the help of the Care Opinion Bear. Bear says "I am here to listen to what you have to say and lend you a helping paw!" Click here to read the story: www.careopinion.org.uk/1421541

We’ve just shared a wonderful new guest blog by Ellen McGovern-Greco from @careopinionau.bsky.social, that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read. www.careopinion.org.uk/blogposts/13...

Read this "thoughtful and reflective" story about the benefits of a group facilitated by @rdash-nhs.bsky.social that provides a 'safe, warm, inspiring and caring space' www.careopinion.org.uk/1420436