Today we share how staff at @somersetft-kls.bsky.social went that extra mile to make a small child comfortable in her surroundings while also taking the time to reassure mum 👇 www.careopinion.org.uk/1450006

999 stories in one year. What a milestone for South Eastern Health and Social Care Trust on @careopinion.org.uk . A brilliant reminder that every story matters, and that real value comes when people are listened to, responded to and learned from. www.careopinion.org.uk/blogposts/13...

I was honoured to speak at the @realisticmedicine.bsky.social Conference, where @careopinion.org.uk also exhibited. A brilliant day of conversations about what it means to understand value from the perspective of people receiving care. Read my blog here: www.careopinion.org.uk/blogposts/13...

Today we share this story about Forth Valley Royal and how simple acts of kindness and person centred care from the staff can make a real impact on someones experience. Read more here 👀 www.careopinion.org.uk/1450178

Our values shape everything we do at Care Opinion. Our 2026 cohort programme reflects that, a supported nine-month opportunity for a small number of teams to experience Care Opinion in depth Miriam's, (COO) new blog about the programme reflects this 👇 www.careopinion.org.uk/blogposts/13...

Our latest Subscriber Chat blog is now live! 🎉 Chat #3 brought together subscribers and colleagues working in mental health to explore how online feedback can be encouraged and responded to safely in mental health settings. You can rewatch the full session: www.careopinion.org.uk/blogposts/13...

📣 Still time to apply for our Engagement and Support Officer role! You would be joining a small team at @careopinion.org.uk passionate about making people's voices heard in health and care. Find out more and apply: www.careopinion.org.uk/info/jobs-sc...

Today we share this story from a parent, highlighting how a person centred, warm approach from the doctor made the appointment stress free for her son #SLUHSCP Read the story here: www.careopinion.org.uk/1449278

This #learningdisabilitiesweek, we share a story from a relative whose aunt attended an appointment at @northernhsct.bsky.social . Kindness, compassion and taking time to provide support. the team helped turn it into a positive experience. Read the story here 👇 www.careopinion.org.uk/1427671

For #LonelinessAwarenessWeek, we're sharing a story from someone who describes living with loneliness & isolation for years. After contacting Breathing Space @nhs24.bsky.social, they wanted to thank Caroline for the kindness & understanding they received. Read more 👀 www.careopinion.org.uk/1431255

Following Diabetes Awareness Week, we're sharing a story from a family whose 10-year-old daughter was recently diagnosed with diabetes. They wanted to thank the staff @nhsggc.bsky.social, who helped them feel informed, supported and more confident about the future. 🔗 www.careopinion.org.uk/1443625

For #WorldBloodDonorDay, we're sharing a story from an experienced donor who wanted to thank John at the Scottish National Blood Transfusion Service for his skill, reassurance and friendly approach. Read the full story👇 🔗 www.careopinion.org.uk/1443272

@setrust.bsky.social's latest blog reflects on a year of feedback shared on @careopinion.org.uk. Looking beyond the milestone of 999 stories, it explores how lived experiences can help organisations learn, improve and better understand the people they serve. 🔗 www.careopinion.org.uk/blogposts/13...

Carers are among the many people who share their experiences on Care Opinion. For Carers Week, we'd like to highlight a story from a carer who describes the invaluable support they received from the Adult Community Nursing team, South Molton #RDUH. Read the story www.careopinion.org.uk/1437966

In her latest blog, Lisa highlights examples from England and Northern Ireland where Care Opinion stories have led to change, exploring how organisations have used feedback to improve services, build on what works well, and demonstrate the impact of listening👇 www.careopinion.org.uk/blogposts/13...

Although the author was unconscious for much of the medical emergency, they chose to share this story after hearing from their husband & friends about the care, reassurance & compassion shown by the paramedics @scotambservice.bsky.social. Read the full story: www.careopinion.org.uk/1445952

Today we share this moving story about Bideford Community Nursing #RDUH, from an author who explains what kindness and support can do to help at a difficult time. Read the story here www.careopinion.org.uk/1447235

Join the Care Opinion team 🌟 We are recruiting an enthusiastic, people-focused Engagement \& Support Officer to support our engagement work across Scotland and the wider UK. Read the full job description and application process, here👇 www.careopinion.org.uk/info/jobs-sc...

Today during #VolunteerWeek we share this lovely story and subsequent responses about a special lady who after retiring from the NHS has returned in a volunteer role with Belfast Health and Social Care Trust 👇 Read more about Rosie here: www.careopinion.org.uk/1443943

Today we are sharing this lovely story about how the Reablement Team at Southern Health & Social Care Trust helped this individual to gain independence and confidence through their recovery journey. Read the story here www.careopinion.org.uk/1445845

Our latest Subscriber Chat explores how health and care organisations within remote and rural areas are promoting Care Opinion. Subscribers discussed challenges faced within their communities and shared some of the ways they are approaching current challenges: www.careopinion.org.uk/blogposts/13...

An author shared their experience of being supported by the Home Treatment Crisis Response team at #SHSCT. They wrote about feeling listened to and involved in decisions about their care, and how the kindness and support helped them through a difficult period. 🔗 www.careopinion.org.uk/1443857

Six months after losing their mum, this family shared a heartfelt thank you to the staff for the kindness and care they showed during her final days, describing how staff supported their whole family through one of the hardest times in their lives. #NAHSCP Read more👇 www.careopinion.org.uk/1445349

In this story shared on @careopinion.org.uk, this family remembers the staff who cared for them at #UHW, @nhslanarkshire.bsky.social. The story reflects on the staff members who became such an important part of how this family remembers the birth of their baby. 🔗 www.careopinion.org.uk/1442350

An individual shared their recovery journey and the support they received. The response from @changegrowlive.bsky.social Birmingham recognised their progress and highlighted how hearing lived experiences can encourage others to engage with support services. 🔗 www.careopinion.org.uk/1442787#1442...

As we come to the end of #BreastCancerPreventionWeek, we share a story where the individual experienced an initial fear of attending a screening appointment at #BHSCT but is now encouraging all women to do so. You can read the full story here 👇 www.careopinion.org.uk/1425394

During #DementiaActionWeek, we’re sharing this powerful story from a person living with dementia. In their own words, they described how Sharon, a dementia companion at South West Acute Hospital, #WHSCT, took the time to listen and sit quietly with them. Read more👇 www.careopinion.org.uk/1442471

❤️ ''Thank you from the bottom of my heart" was how this individual described how they felt about the support they received from the Home Treatment Team at RDaSH, praising the staff for their care & support. Read more 👇 www.careopinion.org.uk/1442414

It's #FeedbackFriday! This weeks comes via @careopinion.org.uk for our Emergency Department and GP Out of Hours Service. Well done to everyone involved #teamNHSFV 💙 www.careopinion.org.uk/1440462

What happens when patient feedback becomes part of everyday culture, not separate from improvement work? Our recent @careopinion.org.uk Subscriber Chat explored this with examples from healthcare services across the UK, www.careopinion.org.uk/blogposts/13...

Mental Health Awareness Week reminded us that feeling heard, valued and connected can make a difference to people’s lives. At @careopinion.org.uk, we see daily how powerful stories, compassion and human connection can be in health and care. Read our blog 👇 www.careopinion.org.uk/blogposts/13...

Today we share a blog from Danielle exploring how we support mental health teams to gather meaningful feedback about their services, & the difference this makes for the people who share their stories, the services who receive them, & the staff who read them: www.careopinion.org.uk/blogposts/13...

#MentalHealthAwarenessWeek Today we share a story from a mother describing the positive impact that the support from @nhsforthvalley.bsky.social has had on improving her son's anxiety. Read more 👇 www.careopinion.org.uk/1434421

Our Danielle is at #RHCYP at @nhslothian.bsky.social today supporting staff at a fun event where children and young people can share their stories on Care Opinion about their care and talk about what their time at #RHCYP was like for them with a help of Bear. 🔗 www.careopinion.org.uk/info/tell-yo...

On #InternationalNursesDay, we are sharing a @careopinion.org.uk visualisation showing the ‘What was good?’ tags most commonly used in stories that mention nurses. It highlights the positive experiences people have shared about nurses and nursing care in their own words. 🔗 www.careopinion.org.uk

🎉🎉 Today, we share this celebratory blog from Western Health and Social Care, who reached an incredible 5000 stories. Within the blog, Lisa,the Patient Client Experience Facilitator, thanks staff for support and their engagement. Congratulations! read here 👇 www.careopinion.org.uk/blogposts/13...

This inspiring joint blog from #SHSCT and @setrust.bsky.social shares how a rural event created space for people to connect and share experiences. They talked about @careopinion.org.uk showing how every shared story can help shape services for the better. 🔗 www.careopinion.org.uk/blogposts/13...

Here is the first among many blogs discussing the impact that stories shared on Care Opinion have on staff morale & wellbeing. This blog features a video shown from Jane Maxtone at Perth & Kinross HSCP, reflecting on the impact 2 stories had on her team 👇 www.careopinion.org.uk/blogposts/13...

In their own words, this patient shared how kindness and teamwork on Ward 6, #FVRH @nhsforthvalley.bsky.social helped them feel safe, cared for, and supported during a difficult time, and how small moments made a meaningful difference to their experience. 🔗 www.careopinion.org.uk/1440096

A lovely reflection from one of @careopinion.org.uk's Star Responders, Jane Maxtone, on what responding to healthcare feedback really means. Empathy. Thoughtfulness. Taking feedback seriously. This is how stories lead to change. #PatientExperience 👇 www.careopinion.org.uk/blogposts/13...

5,000 stories shared by the public about @westernhsctrust.bsky.social on @careopinion.org.uk. A brilliant milestone and a real commitment to listening and learning. This is how stories lead to change Read a blog from the Trust celebrating this milestone👇 www.careopinion.org.uk/blogposts/13...

This #PatientExperienceWeek, we share a story about the confidence given by the cardiac rehab team @northernhsct.bsky.social. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇 www.careopinion.org.uk/1428050

As part of #PatientExperienceWeek, we are sharing our post-conference blog. We had fantastic energy, conversations and passionate people came together to talk about how stories can lead to learning and change. Read our blog and explore the recordings: www.careopinion.org.uk/blogposts/13...

It's #PatientExperienceWeek👁️ This story recognises the staff at #WHSCT for adapting communication & environment, and creating moments of joy through dancing & companionship. It highlights the human side of healthcare: teamwork, kindness, and truly seeing the person. www.careopinion.org.uk/1414259

As part of #PatientExperienceWeek, we’re spotlighting a new blog from our CEO, @fraserg.bsky.social👇 He explores how we can keep humanity at the heart of care and why stories play such an important role in that. Well worth a read if you have a moment: www.careopinion.org.uk/blogposts/13...

A huge thankyou to guest speakers, team members and to everyone that as joined us this afternoon for the Care Opinion Conference: Humanity in Action: Stories that Shape Better Care #COconf26 Blogs, videos and links to follow. 👏👏👏

Star Responder - Drumroll please 🥁🥁🥁and our winners are 👇 Jane - Perth & Kinross HSCP - congratulations Jill - Craigavon Area Hospital - congratulations Adel - Midlands Partnership University NHS Foundation Trust - congratulations Well done everyone 🎉

A really interesting insight and presentation into @careopinioncanada.bsky.social journey 👏 #COconf26

We also celebrate 35,420 stories shared this year 👇 www.careopinion.org.uk/blogposts/13... #COconf26 Miles Sibley, Director of the Patient Experience Library mentions that the majority of feedbad is positive,appreciative and a way for people to express their gratitude. www.careopinion.org.uk

When a frustrated patient told their story on CO Canada the responses from the provider made the athour feel that "your story matters" #listeningtolearn #COconf26