🎉🎉 Today, we share this celebratory blog from Western Health and Social Care, who reached an incredible 5000 stories. Within the blog, Lisa,the Patient Client Experience Facilitator, thanks staff for support and their engagement. Congratulations! read here 👇 www.careopinion.org.uk/blogposts/13...

This inspiring joint blog from #SHSCT and @setrust.bsky.social shares how a rural event created space for people to connect and share experiences. They talked about @careopinion.org.uk showing how every shared story can help shape services for the better. 🔗 www.careopinion.org.uk/blogposts/13...

Here is the first among many blogs discussing the impact that stories shared on Care Opinion have on staff morale & wellbeing. This blog features a video shown from Jane Maxtone at Perth & Kinross HSCP, reflecting on the impact 2 stories had on her team 👇 www.careopinion.org.uk/blogposts/13...

In their own words, this patient shared how kindness and teamwork on Ward 6, #FVRH @nhsforthvalley.bsky.social helped them feel safe, cared for, and supported during a difficult time, and how small moments made a meaningful difference to their experience. 🔗 www.careopinion.org.uk/1440096

A lovely reflection from one of @careopinion.org.uk's Star Responders, Jane Maxtone, on what responding to healthcare feedback really means. Empathy. Thoughtfulness. Taking feedback seriously. This is how stories lead to change. #PatientExperience 👇 www.careopinion.org.uk/blogposts/13...

5,000 stories shared by the public about @westernhsctrust.bsky.social on @careopinion.org.uk. A brilliant milestone and a real commitment to listening and learning. This is how stories lead to change Read a blog from the Trust celebrating this milestone👇 www.careopinion.org.uk/blogposts/13...

This #PatientExperienceWeek, we share a story about the confidence given by the cardiac rehab team @northernhsct.bsky.social. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇 www.careopinion.org.uk/1428050

As part of #PatientExperienceWeek, we are sharing our post-conference blog. We had fantastic energy, conversations and passionate people came together to talk about how stories can lead to learning and change. Read our blog and explore the recordings: www.careopinion.org.uk/blogposts/13...

It's #PatientExperienceWeek👁️ This story recognises the staff at #WHSCT for adapting communication & environment, and creating moments of joy through dancing & companionship. It highlights the human side of healthcare: teamwork, kindness, and truly seeing the person. www.careopinion.org.uk/1414259

As part of #PatientExperienceWeek, we’re spotlighting a new blog from our CEO, @fraserg.bsky.social👇 He explores how we can keep humanity at the heart of care and why stories play such an important role in that. Well worth a read if you have a moment: www.careopinion.org.uk/blogposts/13...

A huge thankyou to guest speakers, team members and to everyone that as joined us this afternoon for the Care Opinion Conference: Humanity in Action: Stories that Shape Better Care #COconf26 Blogs, videos and links to follow. 👏👏👏

Star Responder - Drumroll please 🥁🥁🥁and our winners are 👇 Jane - Perth & Kinross HSCP - congratulations Jill - Craigavon Area Hospital - congratulations Adel - Midlands Partnership University NHS Foundation Trust - congratulations Well done everyone 🎉

A really interesting insight and presentation into @careopinioncanada.bsky.social journey 👏 #COconf26

We also celebrate 35,420 stories shared this year 👇 www.careopinion.org.uk/blogposts/13... #COconf26 Miles Sibley, Director of the Patient Experience Library mentions that the majority of feedbad is positive,appreciative and a way for people to express their gratitude. www.careopinion.org.uk

When a frustrated patient told their story on CO Canada the responses from the provider made the athour feel that "your story matters" #listeningtolearn #COconf26

For our next session we are going international 🍁 This session looks at Care Opinion Canada , where Sarah will be joined by directors and team members for a look at their journey so far... #COconf26 @careopinioncanada.bsky.social Session begins at 3.15pm Join using this link: bit.ly/4vBBOXN

Here at Care Opinion we ❤️ feedback, so here is some from the attendees watching the staff reflection video 👇 #COconf26

Session 3 is underway and we are currently watching a lovely video where staff share their experiences and respond to the question below, heartwarming and uplifting 🤗 Watch this space for video release soon #COconf26 #careopinionteam

Have you ever wondered how online feedback affects staff morale? Join us for session three hosted by our Engagement and Support team to reflect on staff morale and wellbeing: A moment to reflect - How Care Opinion stories impact staff morale & wellbeing #COconf26

One of the questions raised just now 👇 “Raising concerns and making complaints is inherently seen as something adults take the lead in, systems and process seem very "grown up" www.careopinion.org.uk/info/tell-yo...

@careopinion.org.uk Lovely introduction from @fraserg.bsky.social, to our Spring #Coconf26. Currently sharing how staff feel about Care Opinion 😀

As Research chat 27 begins you can catch up with any previous researches also. You can relisten to them here: www.careopinion.org.uk/info/researc... #COconf26

Shaun Maher, the Strategic Advisor for Person-Centred Care and Improvement,from The Scottish Government delivered a very interesting presentation on the importance of Listening at every Level 👏 #COconf26

@careopinion.org.uk #Coconf26 Shaun Maher from the Scottish Government, discussing Feedback at our Spring Conference.

Please join us for our next session in 10 mins with Dr James Munro and Miles Sibley exploring the research behind online patient feedback: Exploring the evidence base: what is research telling us about online patient feedback? #COconf26 @jamesfm55.bsky.social @patientlibrary.bsky.social

Guest speaker Tyler shares his insights after joining Care Opinion as a temporary moderator, interviewer and team member as part of his studies👇 #COconf26 @fraserg.bsky.social @edinburghuni.bsky.social

Here staff members share their thoughts on what using Care Opinion means to them 👇

And we are off. Our afternoon starts with Fraser (our CEO) leading the session 👇

Our first session this afternoon begins in 5 mins, grab a drink, take a seat and let our CEO Fraser present Listening that leads to Change. With guest speakers Shaun Maher and Tyler Harvey, we explore the power of feedback through the telling of individuals stories #COconf26 @fraserg.bsky.social

Just fifteen minutes before we start the Care Opinion Spring Conference. Everything is ready and in place and we are excited to present: Humanity in Action: Stories that Shape Better Care. #COconf26 There is still time to register and join us, simply follow the link below bit.ly/4vBBOXN

Just a friendly reminder that our Spring Conference begins this afternoon at 12.30pm where Danielle will welcome you and introduce this afternoon’s programme: Humanity in Action: Stories that Shape Better Care. If you haven't registered yet, please follow this link: bit.ly/4vBBOXN #COconf26

Morning, we have a few hours left before the start of our Conference and the lovely Danielle is ready to welcome you to this year’s event. If you haven't registered yet, please follow this link bit.ly/4vBBOXN We look forward to spending the afternoon with you all #COconf26 @co-danielle.bsky.social

Just a few more days to sign up for our conference this Thursday! If you're interested in how patient feedback can make healthcare services better for everyone, then please join us www.careopinion.org.uk/info/events #PatientExperience #Conference

Another session spotlight from our upcoming online conference #COconf26: “Exploring the evidence base: what is research telling us about online patient feedback?” 💬 @jamesfm55.bsky.social at @careopinion.org.uk 🗨️ Miles Sibley at @patientlibrary.bsky.social 📅 23 April 👉 Register: bit.ly/4vBBOXN

35,420 people shared their experiences of health and care on @careopinion.org.uk last year (2025/26). In my latest blog I reflect on why these stories matter and what they can teach us about listening to the public. www.careopinion.org.uk/blogposts/13...

(1) We’re excited to be hosting our 10th online conference on 📅 23 April, themed “Humanity in Action: Stories that Shape Better Care.” There’s still time register: events.teams.microsoft.com/event/e0b876... We wanted to spotlight one of the sessions we’re especially looking forward to 👇

It's spring conference time at @careopinion.org.uk! 🙂 Our support team has put together a brilliant programme -full details and how to register below 👇

What’s coming up this spring at @careopinion.org.uk? 🌷 Our spring programme is full of opportunities to learn, share and explore. There’s something for everyone. Have a read of our support team’s blog to see what’s blooming this spring: 🔗 www.careopinion.org.uk/blogposts/13...

A family shared how expert care, clear communication, and small acts of kindness made all the difference during a critical hospital stay at #QUEH, @nhsggc.bsky.social. Read the story using the following link 🔗 www.careopinion.org.uk/1430561

Have a read of our CEO @fraserg.bsky.social ’s blog👇 @careopinion.org.uk is more than a place to share experiences. This blog explores its role in connecting people’s stories with real change in healthcare, and the human work behind it. 🔗 www.careopinion.org.uk/blogposts/13...

This story describes a parent’s experience of baby massage sessions with the Ballymena Health Visiting team at @northernhsct.bsky.social. You can read the full story and response on @careopinion.org.uk👇 🔗 www.careopinion.org.uk/1430626

Today we share this wonderful feedback about @cornwallft.bsky.social, demonstrating how true person centred care can make such a difference to patients' and their families experiences during their stay in hospital. To read this story follow the link www.careopinion.org.uk/1422865

This story highlights both excellent care and a valuable learning opportunity. The author expresses deep appreciation for the nurses who supported them, while also suggesting that patients leaving hospital could be better informed about Treatment Room services. 🔗 www.careopinion.org.uk/1429167

"We’re sharing a thoughtful blog from our colleagues at Care Opinion Australia. Rebecca reflects on a powerful patient story that made her stop and think about the experience behind it and why it matters. You can read the blog and the story here 👇 www.careopinion.org.au/.../when-a-s...

On @careopinion.org.uk, this author reflects on how support from Ela at NHS Inclusion helped rebuild their confidence. The service responded with appreciation and encouragement. #MPFT Read more 👇 www.careopinion.org.uk/1426596

After a traumatic experience left this author afraid to venture outdoors or interact with people,they explain how support from the Early Intervention Team is helping to get their life back on track. You can read the full story here 👇 www.careopinion.org.uk/1420932 @rdash-nhs.bsky.social

✨ Today we are sharing this lovely story demonstrating how staff can make such a difference to the experiences of patients and their families @nhslothian.bsky.social Click the link to read the full story www.careopinion.org.uk/1428244

📖 Today is World Book Day and from stories we learn what it is to be human. Care Opinion currently has over 750,000 stories that have been shared from patients wanting to make care better for everyone. To read these stories, head over to www.careopinion.org.uk

A family recently shared a deeply moving story on Care Opinion. They wrote with such honesty and love, reflecting not only their grief, but also the importance of compassion and kindness from the staff who cared for them during an unimaginably difficult time. www.careopinion.org.uk/1424632

This Care Opinion story shows how lived experiences can spark change. A service user shared their emergency care experience, opening a conversation with the team. The service listened and introduced staff education and awareness to improve care. Every story matters. www.careopinion.org.uk/1402424