There is something depressingly hilarious about all the stalls & reps hawking Heathrow Express tickets before you even clear customs(!) hoodwinking people into buying a £30 ticket before they get to a train platform _it shares with the Elizabeth line_ which is not much slower and 1/3 the cost.

🆕 Launching IIPP's Digital Case Studies: The Story Behind UK Notify Join IIPP's @eaves.ca, Mike Bracken, @jordynfetter.bsky.social, and Kassim Vera for a virtual session on UK Notify as a key example of digital public infrastructure in practice. 🔗 Register here: buff.ly/M4Kpk5x

🆕 Launching IIPP's Digital Case Studies: The Story Behind UK Notify Join IIPP's @eaves.ca, Mike Bracken, @jordynfetter.bsky.social, and Kassim Vera for a virtual session on UK Notify as a key example of digital public infrastructure in practice. 🔗 Register here: buff.ly/TCk6WHZ

Patch em if you got em.

BSB -> LIS -> LHR Wonderful couple of days with some dedicated public servants in Brasilia and civil society members in São Paulo. Laughing at this bad on my flight home. Me too!

Warning: Apple TV is really unusable when trying to watch or manage downloaded content.

As Sarosh Nagar and @eaves.ca of @iipp-ucl.bsky.social + @ucl.ac.uk describe, AI agents are already acting autonomously and interacting in open environments. How to govern that well? Trust infrastructure, multi-agent coordination, and public sector capacity. 👾 rebootdemocracy.ai/blog/ai-agen...

✍️ Governments need to build the capacity to become digital market shapers IIPP Co-Deputy Director @eaves.ca outlines how governments can shape the digital cloud market, drawing on historical examples in his recent article for @techpolicypress.bsky.social. 🔗 Read more here: buff.ly/qt5rz60

I'm delighted to announce that the State Software Collaborative, that Robin Carnahan and I started in 2020, is growing up and leaving its @beeckcenter.bsky.social nest— @csgovts.bsky.social is taking it on as a major new initiative, building and supporting shared intergovernmental software.

✍️ Digital ID, payments, and data exchange should be treated as public infrastructure, not siloed IT projects. @eaves.ca, @dianecoyle1859.bsky.social, and Beatriz Vasconcellos argue governments must build shared digital foundations to avoid fragmentation. 🔗 Read their new article: buff.ly/bo9FpiL

✍️ Digital ID, payments, and data exchange should be treated as public infrastructure, not siloed IT projects. @eaves.ca, @dianecoyle1859.bsky.social, and Beatriz Vasconcellos argue governments must build shared digital foundations to avoid fragmentation. 🔗 Read their new article: buff.ly/bo9FpiL

Four solid takes on it, in a tasty bite sized form factor.

🆕 Governments need to build the capacity to become digital market shapers In his recent @techpolicypress.bsky.social article, IIPP Co-Deputy Director @eaves.ca outlines how governments can shape the digital cloud market, drawing on historical examples. 🔗 Read more here: buff.ly/HRCM8Yt

Gemini in gmail - just to search, find trends, is amazing. Co-pilot in outlook is the opposite. A comparatively hostile experience. The contrast is stunning. All my email in outlook feels “trapped”. To be fair to MS mail.app is a vacuum. Search doesn’t exist. Even its non ai search is a disaster.

BLR -> BOM -> LHR Great week with friends and colleagues old and new.

Was a delight to be interviewed by Taki Sarantakis for the Canadian School of the Public Service on digital government, services & sovereignty. You can see it here: youtu.be/OzNAe4geVlU?... If you have only a few minutes FF to the 39th minute.

Was a delight to be interviewed by Taki Sarantakis for the Canadian School of the Public Service on digital government, services & sovereignty. You can see it here: m.youtube.com/watch?v=OzNAe4… It’s long. And gets better as we go. But if you have only a few minutes FF to the 39th minute.

Grateful to blog.18f.org for posting all their all files. I had linked to a piece or two in my syllabus and a student just noticed the old "official" links are all dead... but I've just nicely replaced them with this great archive!

I just thought everyone should see this

Event | Building tomorrow's digital public infrastructure @rwilkinson.bsky.social, @davidlawrenceuk.bsky.social and Jon Lloyd join @eaves.ca to discuss what the UK can learn from digitalization efforts around the world. Date📅: 22 January Time⌚️: 17:30 Find out more⤵️

Canada has what the world wants — and in this era of profound change, we’re a strong, reliable partner with ambition to build. At the World Economic Forum, I met with business leaders from across sectors and nations who want to build with us.

I'm looking for someone who can clean up the group blog of which I'm part, Crooked Timber. All of the old hyperlinks have been borked so that <a href = URL>text</a> becomes "text":URL/. There's also a problem in the comments, where quote marks have been replaced by –

A little update on some of the work me and my team got up to last year. Grateful to have so many great people to work with. 2025 Year in Review: Work and Impact eaves.ca/2026/01/16/2...

🆕 Governments need to build the capacity to become digital market shapers In his recent @techpolicypress.bsky.social article, IIPP Co-Deputy Director @eaves.ca outlines how governments can shape the digital cloud market, drawing on historical examples. 🔗 Read more here: buff.ly/WLk4ynw

🆕 Launching the 2025 State of Digital Public Infrastructure (#DPI) Report Join us for the official launch of the 2025 State of #DPI Report, featuring IIPP's @eaves.ca, @jordynfetter.bsky.social, and Krisstina Rao in conversation with Stela Mocan. 🔗 Learn more and register here: buff.ly/XpoNxPK

I'm chairing a @chathamhouse.org session "Building Tomorrow's Digital Public Infrastructure" Jan 22nd at 5:30pm UK. Register here for this hybrid event: lnkd.in/egkMuBmd If you work on digital transformation, resilient digital systems, or the intersection of tech & sovereignty, join us!

🆕 Governments need to build the capacity to become digital market shapers In his latest @techpolicypress.bsky.social article, IIPP Co-Deputy Director @eaves.ca outlines how governments can shape the digital cloud market, drawing on historical examples. 🔗 Read more here: buff.ly/WLk4ynw

I've said it before and this week has hammered it home. Every country is going to get nuclear weapons now. In a world where might makes right, the ultimate form of might is now a non-negotiable. Korea, Japan, Poland, Ukraine are the obvious candidates that will move the fastest.

Excited about this piece and the reactions so far.

🆕 Governments need to build the capacity to become digital market shapers In his latest @techpolicypress.bsky.social article, IIPP Co-Deputy Director @eaves.ca outlines how governments can shape the digital cloud market, drawing on historical examples. 🔗 Read more here: buff.ly/qt5rz60

This is an effort to figure out what has happened to my 2022(!) tax refund, which is still outstanding, and has no update status (it simply disappeared a half year ago) when I log in. Service design is hard. And I know the CRA team works hard. But we've got to figure this out for Canadians.

Canada Revenue Agency: before calling us, please learn to define your problem in our terms & then wade through 36+ service areas, each with their responsibility set & phone number. Also Canada Revenue Agency: Our work is so good we should be except from Treasury Board Rules about organizing content.

In 1886, workers converted 14,000 miles of railway track in 36 hours. Today, moving a government's data or application from AWS to Azure may feel harder... Something went very wrong with how we built the cloud. 🧵 www.techpolicy.press/the-path-to-...

In 1886, workers converted 14,000 miles of railway track in 36 hours. Today, moving your government's data from AWS to Azure may feel more complicated. Something went very wrong with how we built the cloud. 🧵

@aircanada.bsky.social you should move the link to how to pay for wifi to the top (not bottom!) of this page: www.aircanada.com/ca/en/aco/ho... It's actually pretty hard to figure out what to do once you're on your network but only have texting.

🆕 2025 State of Digital Public Infrastructure Report The latest report by IIPP Policy Fellow @jordynfetter.bsky.social, Research Fellow Krisstina Rao, and Professor @eaves.ca provides a unique insight into the global state of #DPI 🔗 Read the report: buff.ly/GadDwUy 🗺️ Discover the dpimap.org

New York Times crossword has me listening to Pump Up The Volume! Flashback! tidal.com/browse/track...

This is interesting — a recent study of mode share (the % share of transportation trips by car, transit, walking, biking etc) relative to city size and income levels in almost 800 cities in 61 countries. Interesting results. HT @davidzipper.bsky.social www.sciencedirect.com/science/arti...

🆕 2025 State of Digital Public Infrastructure Report The latest report by IIPP Policy Fellow @jordynfetter.bsky.social, Research Fellow Krisstina Rao, and Professor @eaves.ca provides a unique insight into the global state of #DPI 🔗 Read the report: buff.ly/bS4HkI4 🗺️ Discover the dpimap.org

Looking forward to seeing friends and colleagues old and new at the #DPIsummit! Also laying down that hashtag.

📲 The DigiLocker Story The latest IIPP case study explores how India used a new digital public infrastructure (DPI) solution to address document management by leveraging the India Stack and the digital ID system Aadhaar. 🔗 Learn more here: buff.ly/TcprfyK @eaves.ca

Come study with us!

🎉Another week... ANOTHER new case study🎉 The DigiLocker Story: How India is digitising its documents 600 million users and growing. Miles ahead of most other governments. www.ucl.ac.uk/bartlett/pub...

🎉 CASE STUDY ON GOVERNMENT PLATFORMS! 🎉 Scaling Digital Infrastructure in a Siloed State: How the UK government designed & financed GOV.UK Notify Notify saves the UK gov millions but creating & financing gov platforms is challenging! Big TY to Hannah White & @jordynfetter.bsky.social. bit.ly/42FkBQr

🤝 Building Trust in Sharing Data The latest IIPP case study by Jordyn Fetter and @eaves.ca explores how the United States Department of Transportation addressed a congestion crisis by identifying and building state capacity on data custodianship and governance. 🔗 Read it here: buff.ly/7HZztBU

Batteries Dominate Zero-Emission Truck Sales: "The prospects for hydrogen in road transport look dim. Cost for both vehicles and fuel remain high, infrastructure is challenging, buyers seem uninterested and generous government subsidies won’t last forever." ⚡️ #alwaysbecharging

New case study!!!

We @bennettschool.cam.ac.uk are hiring a postdoc to work on AI and geopolitics www.cam.ac.uk/jobs/researc...

Join us for this year's Reynolds Lecture with @mazzucatom.bsky.social on Mission-Oriented Government: Building State Capacity for the 21st Century 📅23 Oct 2025 🕠17:30-18:45 📍Emmanuel College, Cambridge Book your place: www.bennettschool.cam.ac.uk/events/2025-... @iipp-ucl.bsky.social @eaves.ca

My feed right night: Yeah, sure Butch Cassidy and the Sun Dance Kid was great but Sneakers is where it is at.