I am now convinced that no-one wants to make good experiences any more. They just want to make things quickly, no matter how shonky they end up, or even if they attempt to solve the right problem.

Another splendid post by @spavel.bsky.social : productpicnic.beehiiv.com/p/trust-is-n...

#ResistanceRoots Until 1971, the prevailing psychiatric and social view framed child sexual abuse as a result of the child seducing the adult or inventing “erotic fantasies,” rather than as exploitation. A landmark 1971 presentation by social worker Florence Rush challenged this thinking. /1

Reminder: tomorrow I'm hosting a 1 hour free webinar with UXPA on Enterprise UX. I’ll share why I actually enjoy working in Enterprise UX, what surprised me when I started, and how to grow in such environments. Here you go: uxpa.zoom.us/webinar/regi...

The thing about social media age restrictions is that it treats today’s internet as an inevitability we all just have to deal with. The internet (and the WORLD) wasn’t like this until like four dudes were allowed to own & monetize as much tech real estate as they wanted. Fix THAT problem.

This is our 4 yearly reminder that the ITV X app is the worst streaming app in existence. Low quantity image, buffers & crashes a lot. There really isn't any excuse for how poor it is.

🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🎂

Who'd have thought...

Late night ice cream for Madam

"Pretty much everybody who’s from the 21st century, or anybody who’s a creative person, is pretty furious about AI. Anyone who’s not oblivious to culture is aware of that." Couldn't put it better myself tbh

Overheard in the gallery at Musée d'Orsay, whilst enjoying the impressionists exhibition: "I wonder how many of these are originals" Given that you can see the brushstrokes & the texture of the paints, & that it's a world famous collection of original artwork, I'm going to go with "ALL of them".

🎯

It will never stop being funny to me that the street fighter subreddit has a much better, well reasoned ai policy vis a vis literally all universities.

Explaining information architecture to consultants

So this is the modern gallery experience. In the Musée d'Orsay taking in the impressionists and it was fabulous apart from the amount of times someone just walked in front of me with their phone up in my view. I wanted to look.

Lots of this:

This is MOST excellent:

Anyone migrated their Bluesky account to Eurosky yet? I may have to do it just to be able to do a writeup… eurosky.tech/accounts/ #Eurosky

Early reminder that train WiFi in the UK is poo 😕

When you make 1 trillion dollars, you have won the game. They should give you a parade and a gold statue. And then take away all your money and you start New Game+ with tougher enemies.

Take it away from developing adults, who rely on phones for school, where some desperately need connection and community, or remove a whole political platform actively promoting hate across our society from a trillionaire transphobe with a grudge? Now THAT’S a choice

At a very good workshop which was slightly spoilt by the modern assumption that you must have a slidedeck. It was a distraction from the presenter who had deep professional knowledge and was endlessly saying ‘we have a lot to get thru today’ as if the Keynote file was the core of workshop.

Rarely call it right these days. Feels like a cop out on tackling the real problems but looks like they chosen a blunt instrument instead* *digs out board games

There is so much excellence in this article. "Our user could be standing in the middle of a field on a new-build housing estate, holding a decade-old commodity android phone they bought in Tesco" CONTEXT. Context, context, context.

Keir Hardie in 1901 on Socialism

Very much agree with this:

Does anyone else remember the days when this article would have been rendered simply in html and would have been readable?

This is excellent, but also, almost as an aside, it is perhaps the most balanced written article on any subject I've read in a long while...

Just reading Penguin Book of Modern Speeches - here’s Keir Hardie speech about Socialism in House of Commons in April 1901.

Richtig so: Big Tech muss für die Ergebnisse seiner KI haften - und zahlen.

I’ve officially resigned as Associate Editor for Frontiers in Systems Neuroscience. It used to be a reputable journal, but became a case study in how forced automation destroys academic integrity. 👇

Hahahaha omg they’ve actually made The Internet box (should be black, missed opportunity, but nothing’s perfect)

“The Al is not just telling you what you want to hear. It is training you, one conversation at a time, to need less friction, expect more agreement, and become slightly less capable of handling a situation where someone pushes back on you”

Do I know any senior content designers looking for a gov contract at the moment?

For decades, managers have failed at their one job: organizing teams around a coherent strategy. AI gave them a timely out. Now anyone can ship code without knowing what they're doing, why they are doing it, or how it makes money. But it turns out that shipping code is not the end of the work...

No Tesco, I don't want "club card" missions in your app, I want you to deliver exactly what I ordered, not weird substitutions.

You used to go to websites and they would have guestbooks that people would sign like it was a bed and breakfast

As ever with government doing its social media banning/controlling - there’s lots of ways of using government authority and capability that support positive behaviours when things have an emergent mix of good and bad consequences

Dear all organisations, You don't need a Design Director who works in Figma. You don't need a Director who spends their time making a design system. What you need, is a Director who can understand your market and users, challenge assumptions, & find innovative new ways forward. Strategy > Figma

Mike’s newsletter gives me hope that some people still care. (Also - not on substack!)

I thought this was very good. It also got me thinking: I can tell *immediately* when my writing has been edited by someone else, because I know my voice so well. I assume others are the same. I wonder what it means to never gain that ability. www.insidehighered.com/opinion/view...

One thing about Gboard that I love, is that when I try to write "Figma" it writes "Dogma" instead. Never gonna correct that.

Every day is a learning day on this hunt for a new role. There are so many orgs trying to increase output without maturing their design function, it's crazy. Organizations are trying to output more, instead of trying to build the right thing.

There is sooo much good in the article [email protected] brought to my attention. Grab a coffee and read it. Particularly enjoyed the bit about stylists (no spoliers, sorry).

I've been thinking similar things myself of late...

Super excited to be dropping into Bristol Service Design Meet up as part of the book tour for Bad Services 1st July, we'll be talking about the why of Bad Services Tickets: www.meetup.com/service-desi... Big thanks to James Reece for pulling it all together

This was my favourite talk of the day as it honestly faced the hero journey of burnout

As an antidote to my hopeless attempt to digitally verify my identity for Companies House, here's a video of my Camp Digital talk on Why the World Needs Hopeful Technologists (includes a lot of audience participation if you fancy it) www.youtube.com/watch?v=Pqeq...