Gillian, Kyle and David joined the First Minister at @vmo2news.bsky.social’s office to hear about our work tackling digital exclusion. 🧵(1/2)

Great to join the First Minister at Virgin Media O2’s office to highlight our partnership tackling digital exclusion. Together we’re distributing 1,200 refurbished devices via 24 CABs, already helping 300+ people access vital services like banking, benefits and housing support.

We’re proud that Citizens Advice Scotland’s national data, alongside StepChange data, has been used in this powerful new research. Our data is one of the largest, richest, and most reliable real-time pictures of how people in Scotland experience debt and hardship

The important report, based on Citizens Advice Scotland’s national data, shows how public debt and deductions are driving child poverty, and how this burden falls disproportionately on women, single parents and disabled households.

"our message to the chancellor on Wednesday is: prioritise the harms and address them." We want the Wednesday budget announcement to address the never-ending cost of living crisis, and aim for fairness and compassion. Read on 👇 tfn.scot/opinion/lets...

David, our Head of Impact, spoke to STV News about how rising energy bills are forcing families to choose between heating their homes or eating — and in some cases, to go without both. 🧵(1/2) #energybills

On BBC Radio Scotland tonight, David, our Head of Impact, stressed that people are already doing everything possible to keep warm this winter. He called on government and regulators to take the action needed to support those most at risk. #energy #winter

David (Head of Impact) and Natasha (Head of the Extra Help Unit) spoke at the @energy-action-scot.bsky.social Conference today, sharing evidence on fuel poverty, energy debt and wider energy issues. Great to connect, learn and collaborate to better support people struggling with energy costs.

Today we’ve published our latest #Energy Brief. Here’s what you need to know 👇 🧵(1/3)

“The energy system is broken and needs major reform – and urgently." Read our response to latest rise in the Ofgem energy cap 👇 #energy #Ofgempricecap www.cas.org.uk/news-and-eve...

Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK. Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”

CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)

"This is essential to enabling disabled people to live decent and dignified lives." Learn more from our policy officer, Erica, as she provides valuable insight into ADP and the significance of accessible support. 👇 tfn.scot/opinion/from...

We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)

We’ve long called for a social tariff on energy bills. A new report now shows it could lift more than 200,000 people in Scotland out of extreme fuel poverty. 🧵(1/3) 🔗 👇

Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape. Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇

"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark." Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇 tfn.scot/opinion/ofge...

We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people 🔗 www.cas.org.uk/sites/defaul...

As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek

What makes a great Trustee? Someone who supports your work, upholds your values and vision, and ensures your charity thrives. Read Nicholas Grier’s story as the chair of Penicuik CAB. 👇 #CABVolunteeringScot #TrusteesWeek

This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙 #IVMDay25

A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland. Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)

Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day. #IVMDay25

Read about Derek’s visit in The Shetland Times 👇 He saw first-hand the challenges people are facing with rising energy costs. We’ll continue calling for lasting, fair solutions to tackle fuel poverty and ensure no one has to struggle to heat their home. www.shetlandtimes.co.uk/news/ofgem-d...

Ever wondered what Trustees do? At CAS they help support our CABs as they continue to provide life-changing advice across local communities. Hear Beth talk about her journey as a Trustee with our network. #CABVolunteeringScot #TrusteesWeek www.youtube.com/watch?v=9ohg...

It’s Trustees’ Week! And we’re celebrating the incredible dedication and commitment of all the Trustees across the Citizens Advice network. Read our Herald column to learn more about the vital role trustees play in supporting charities like us. tfn.scot/opinion/trus...

This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.

Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇

Ofgem's new plan to tackle energy debt doesn't match the scale of the problem. Listen to our Head of Social Justice, Emma Jackson on BBC Radio Scotland this morning 👇 #energy #scotland

Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign responds to David Bookbinder’s article on ‘Navigating the political correctness around damp and mould’.

What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter

What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙 #ScotlandDemandsBetter

We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.

📢 "Better jobs. Better investment in life's essentials. Better social security. Scotland needs change. And we need it now." Emma Jackson wrote for Third Force News this week about why the Citizens Advice network will be joining the march to demand better this Saturday 25 October. Join us there.

"There are millions of energy customers who have smart meters that are currently operating in ‘dumb mode’." Norman Smith from The Extra Help Unit explores the challenges - from poor signalling to inaccurate bills- & outlines why the energy industry needs to raise its game @holyroodmag.bsky.social

⚡Unaffordable energy bills have pushed 1,000s across Scotland into energy debt. This is unacceptable. Read 👇to understand what we're seeing across our network and why Governments and regulators need to urgently deliver lasting solutions.

We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October? We’re ready to raise our voices — because Scotland deserves better! 💪 We’re proud to stand up for fairness and for the people we help every day 💙 #ScotlandDemandsBetter

We’ll be there — standing up for people across Scotland. Join the march for all of us and show that we all deserve better. 💙 #Edinburgh #25Oct #ScotlandDemandsBetter 🔗 scotland-demands-better.com

David our Director of Impact shares how “Whole Family Support” means providing integrated emotional, practical, and financial help across all parts of people’s lives—and that it needs secure, long-term resources and trust-based, people-centered services to actually work tfn.scot/opinion/what...

Erica from our Social Policy team joined colleagues from Glasgow Disability Living Alliance and @mariecurieuk.bsky.social to discuss solutions to the harms being experienced by sick and disabled people and what needs to change to prevent them to challenge poverty. #ChallengePoverty #WeDemandBetter

📣 Stephanie from our Social Justice team was at the Voices into action – tackling poverty and building employability together event, organised by @abshirecouncil.bsky.social and partners, A great chance to celebrate the importance of co-production in service delivery. www.agcc.co.uk/news-article...

Poverty is the key driver of homelessness. So we're pleased to welcome Emma Jackson from Citizens Advice Scotland to this year's conference. Emma will deliver a breakout exploring why people are trapped in poverty and solutions to lift them out if it. ⏩ Details in full programme: buff.ly/lUHSlRS

This morning our Head of Social Justice joined with colleagues from @povertyalliance.org and @independentage.bsky.social to discuss the impact a minimum income guarantee could make and the steps needed to deliver this as part of Challenge Poverty week. #ChallengePoverty #WeDemandBetter

Now the Housing Bill has passed, implementation must be driven forward to ensure that the rent controls system is robust, easy to understand and delivers good outcomes, especially for tenants. 🏘️

As campaigners for change, we need to tell a new story about child poverty that chimes with how people in Scotland are feeling and offers a hopeful vision for the future. We’re supporting the Changing the Story project: 👇https://www.savethechildren.org.uk/new-story-child-poverty-scotland

📶 Around 1 in 10 people in Scotland can’t get online, affecting them looking for work, healthcare appointments, and even keeping in contact with loved ones. Find out what social tariffs are, who can get them, and why this matters. 👇 tfn.scot/opinion/a-ne...

Derek Mitchell of Citizens Advice Scotland looks beyond the urban: 'Addressing the problems people face in remote and rural Scotland' buff.ly/68kItRj @citizensadvicescot.bsky.social #RuralScotland

🏠 Everyone deserves a safe, secure and sustainable home The Housing Scotland Bill is a step forward on homelessness prevention & private renting reform, MSPs must back it at Stage 3 🔗 www.cas.org.uk/what-we-do/o...

🚨 Access to Justice report out today. We welcome the Committee backing our calls to break down barriers to civil legal aid—but more must be done. 🔗 Full response: www.cas.org.uk/news-and-eve...

"It's really imperative that action is taken immediately..the Scottish Government must implement this housing plan and get actions underway" - Aoife Deery; Senior Social Justice Policy Officer at CAS #housingemergency