The day after war was declared in 1939, Citizens Advice was set up to help advise people on rations, evacuations, national service and a range of wartime concerns. 86 years later and we're still helping people to find a way forward - whoever they are and whatever their problem 💙 #ThePeoplesChampion

⚠️ Be wary of unsolicited calls claiming to be from your bank or a brand you use. Legitimate companies will never contact you first asking for passwords or one-time passcodes. Learn more about spotting scams ⤵️ https://bit.ly/2X31puV

Do you have a question about energy? Worried about costs? Our specialist energy advisers are here to help you. Speak to them today ⤵️ https://bit.ly/4sEoO23

If you’re struggling to pay your heat network bills, you should: ➡️ Check if your bill is correct ➡️ Contact the company or person you pay your bills to ➡️ Ask if you can arrange a repayment plan More info here ⤵️ https://bit.ly/4tby3Hp

😟 Trying to make sense of your energy bills can be overwhelming. ✅ Our advice can help you break down what it all means and gives you handy tips to make sure you’re not spending more than you need to. Everything you need to know ⤵️ https://bit.ly/4t2OFRr

Practical advice you can really trust, written by experts! Whoever you are, and whatever the problem - we can help you find a way forward 💙 ➡️ https://bit.ly/2GE1HQG #wearecitizensadvice

💷 Your employer should pay you on time for work you’ve done. You can challenge your employer if they’ve not paid you, underpaid you or deducted some or all of your wages. Our online advice can help you figure out next steps ⤵️ https://bit.ly/43pAMSa

Are you in debt to your energy supplier? ➡️ Speak to your energy supplier ➡️ Seek debt advice ➡️ Save energy Here’s what you need to know ⤵️ https://www.citizensadvice.org.uk/about-us/information/speak-seek-save/?utm_medium=social&utm_source=bluesky&utm_campaign=speakseeksave

Today Ofgem launches new rules for heat networks in Great Britain, bringing in protections long standard in gas and electricity: ➡️ Fair customer service ➡️ Clear and transparent billing ➡️ Debt support for people struggling with energy costs More ⤵️ https://bit.ly/4pWESJV

We're supporting more people across Wales than ever before. That's why we're calling on the next Welsh Government to maintain access to good quality, independent advice to ensure that people have the right support when they need it. Read more ⤵️ public.flourish.studio/story/3486637/

Working with Deaf clients and using BSL everyday at work is one of Chloe’s favourite things about working at Citizens Advice Doncaster Read Chloe’s story ⤵️ https://wearecitizensadvice.org.uk/chloe-champions-the-deaf-community-5f2a3f4216cc #WeAreCitizensAdvice

Thank you for joining us for Energy Savers Week this year🔥 It's not too late to make saving money on your energy bills a New Year's resolution... Find our full list of easy, everyday energy wins on our website ⤵️ https://bit.ly/49jO7Pl #ESW26

Understanding your heating controls is one of the easiest ways to keep a handle on your energy usage 🔥 1️⃣ Check your thermostat temperature 2️⃣ Set your heating times 3️⃣ Check your radiator valves Read our all our heating tips here ⤵️ https://bit.ly/4jFhteG #ESW26

Today’s energy wins are in the kitchen! From boiling water to baking, energy use adds up fast. Simple changes in how you cook can help to ease the strain on your budget… More kitchen tips here ⤵️ https://bit.ly/3LFAkJU #ESW26

This Energy Savers Week, why not look into the help available for paying for energy efficiency home improvements? 🏠🔨 You might be able to apply for help with the costs of insulation, a new boiler or a heat pump. Find out more ⤵️ https://bit.ly/3Yz1rt5 #ESW26

⚡ Get involved in Energy Savers Week! ➡️ Check out the everyday energy tips on our website ➡️ Take a tour around your home and spot where you can save ➡️ Dive into our energy resources Find out more on our website⤵️ https://bit.ly/3ZfnogQ #ESW26

Did you know that clothes will dry outside as long as the ground is dry? If it’s wet out, using a heated airer is cheaper than running a tumble dryer and will still dry clothes efficiently. Check out our laundry day tips ⤵️ https://bit.ly/3NbdOsZ #ESW26

Everyday energy wins: Bathroom edition! ➡️ Keep your shower time to 4 minutes ➡️ Reduce the temperature of your shower ➡️ Turn the tap off while brushing your teeth, shaving or washing - use cold if you can! Find out more ⤵️ https://bit.ly/4qudqV1 #ESW26

Welcome to Energy Savers Week! We’ve teamed up with @energysavingtrust.bsky.social to share everyday energy wins - tips that fit easily into your routine, helping you stay warm and save money 💸 Check out the full tips on our website ⤵️ https://bit.ly/3NtZPOR #ESW26

Psst! We're a charity - pass it on. #ThePeoplesChampion 💙

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards. You'll need to contact the Citizens Advice Consumer Service ⤵️ https://bit.ly/4pQRnqE

Do you owe money to your energy supplier? Our specialist energy advisers can help you. Speak to them today ⤵️ https://bit.ly/4bt33fu

Up for a challenge? Take on the world’s biggest half marathon whilst raising vital funds for Citizens Advice. Find out more and apply for one of our charity places ⤵️ https://bit.ly/3LpD7XC

We helped 13,300 with debt in the first working week of 2026. And in 2025, we helped more than 400,000 people, with the average amount owed £8,900. Read more ➡️ https://bit.ly/4qo8DEs And you can read our latest report on the Breathing Space scheme ➡️ https://bit.ly/49pdMGy

What 3 words would Chloe use to describe Citizens Advice? 💙 Impactful 💙 Empathetic 💙 Approachable #WeAreCitizensAdvice Chloe's story ⤵️ https://bit.ly/44WP3qi

⚠️ If you can’t afford to top up your prepayment meter, you might be able to get a fuel voucher. Our advice can help ⤵️ https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/you-cant-afford-to-top-up-your-prepayment-meter/

January is when many of us try something new - gyms, food boxes, free trials... Avoid subscription traps when signing up online by: ✔️ Read the T&Cs ✔️ Check there’s a cancellation window ✔️ Research before sharing bank details https://www.getsafeonline.org/personal/articles/subscription-traps/

Missed out on a AJ Bell #GreatNorthRun ballot place? You can still run the world’s biggest half marathon whilst raising vital funds for Citizens Advice. Apply for a charity place ⤵️ https://bit.ly/3LpD7XC

🔥 If you need somewhere to stay warm this winter, ask your local council if they have information about nearby ‘warm spaces’. These are public places that anyone can use to stay warm - for example a community space like a library. Find out more ⤵️ https://bit.ly/2SQOVm7

💸 Looking to take control of your finances this year? Try budgeting to understand your spending habits and where you might be able to cut costs. Here’s how you can get started ⤵️ https://bit.ly/45GEZmj

Do you live on a heat network? Our specialist energy service can help you with all of your heat network questions. Visit www.citizensadvice.org.uk/heat-networks for more info 🔥

Ads for jobs with a fantastic income, high pay for little work or no experience could be fraudulent, even luring you into money laundering/muling. If it seems too good to be true, it probably is! Find out more ➡️ https://www.getsafeonline.org/safejobseeking/ #SafeJobSeeking

Starting the new year feeling a bit stuck with your energy costs? Switching tariff or supplier could be a way to save money 💸 The advice on our website is a great place to start ⤵️ https://bit.ly/4bvd0ca

“I love meeting Deaf clients from all over Doncaster.” Our service is full of dedicated people who work to help as many people as possible. People like Chloe Chloe is a people’s champion. Read Chloe’s story ⤵️ https://bit.ly/44WP3qi #WeAreCitizensAdvice

Our ins and outs for 2026 - what would you add? #ThePeoplesChampion

Our website can help ⤵️ ⚡ Power cuts: https://bit.ly/4qGbQix 🚂 Travel disruption - by train: https://bit.ly/4qEipSS ✈️ Travel disruption - by plane: https://bit.ly/4qJ3jvn

The new year can be a difficult time 💙 Talking to someone you trust or practicing simple relaxation exercises can make a big difference. Check these helpful tips from Samaritans ⤵️ https://bit.ly/2WL8deS

Worried about energy debt? You’re not alone, and you don’t have to find all the answers by yourself. Our advice can help you understand your options for support and find a way forward 💙 ➡️ https://bit.ly/2SQOVm7

The festive season and sales can leave you entering the new year feeling financially a bit worse for wear... But it doesn’t have to stay that way. Start the year with our tips on how to be financially savvy: https://wearecitizensadvice.org.uk/how-to-be-financially-savvy-in-2025-776d39d2d453

From 1 January, the energy price cap will increase by 0.2% 💡 If you're currently on a standard variable tariff, switching supplier or tariff could help you save money. The advice on our website is a great place to start when looking for a new deal 💙 bit.ly/490Rc5r

🎁 If something went wrong with a gift you bought this Christmas, you might be entitled to a refund, repair or replacement. It doesn't matter whether you bought the item new or secondhand - you'll still have rights. Our online tool can help ⤵️ https://bit.ly/4iKAbRF

What is a heat network, and how can you tell if you’re on one? Our video breaks it down simply 👇 If you're having trouble with your heat network, our specialist consumer service can help ⤵️ https://bit.ly/4ptCnz0

Whoever you are and whatever your problem, we're here to help you find a way forward 💙 #ThePeoplesChampion

Wishing you a very Merry Christmas from everybody at Citizens Advice! 🌟 We hope you have a lovely day however you choose to celebrate 💙

We hope that you have a safe and restful festive period. But just in case something does go wrong, here’s who to contact in an emergency ⤵️

Help is available over the Christmas period. Here are some phone numbers that you may find useful ⤵️

🎄 Is there space under your #Christmas tree for a present that hasn’t arrived? If you bought something from a business it's the sellers responsibility to chase the courier to find out what happened to your order. Find out more on our website ⤵️ https://bit.ly/48qfyGX

We’ve been helping people find a way forward since 1939. From managing debt, applying for benefits, understanding your energy bills and so much more - find out how we can help today ⤵️ https://bit.ly/4p1iFKx

Do you have a prepayment meter that you top up at a shop or Post Office? Check the opening times for your top up point as it might be different over the festive period. ⏰🎄

⏰ Our services are open over the break but with different opening hours. Check the opening times of your local office ➡️ https://www.citizensadvice.org.uk/about-us/contact-us/ Our website advice is available 24/7 ➡️ citizensadvice.org.uk