The NHS is committed to ‘making the patient king’ – but how person centred is the health service in England? Picker’s State of Person Centred Care 2025 report gives patients, #NHSstaff, and healthcare leaders a national view of experience across the #NHS. [1/2]

Tomorrow, we’re joining XEBO.ai and Future Communications Company for XE-Live: The Patient Pulse Edition in #Kuwait - a person centred conversation on what care feels like and how insight drives improvement. Learn more: www.xebo.ai/xe-live-kuwait

We’re proud to partner with Lymphoma Coalition on their 10th Global Patient Survey on Lymphomas & CLL, which is now live. Listening to lived experience at scale helps turn insight into better care across borders. Learn more: bit.ly/PRLymphomaCoalition26 Take part in the Survey: bit.ly/LCSurveyInfo

🟣Have used at least one digital health or care service in the last 12 months, including telehealth, online appointment booking or e-prescriptions. Register your interest by 19 December 2025: bit.ly/DigitalHealthSurvey25. #DigitalHealth #HealthTech #OnlineSurvey [2/2]

The 2025 Maternity Survey results are out now. Antenatal communication is improving, but many women still feel unheard when raising concerns or navigating induction decisions. Read about the results: bit.ly/MAT25Press #MaternitySurvey2025 #PersonCentredCare #PickerInsights #HealthResearch

Have you used a digital health service in the past year? We’re looking for people to complete a survey to build our understanding of how digital technology is shaping healthcare experiences. You’re an ideal candidate if you: 🟣Are aged 18+ 🟣Live in the UK [1/2]

It’s time to rethink how the #NHS listens to patients. Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement. Read the full release here: bit.ly/FFTReport25. [1/2]

New report out - a review of the care provided to patients with acute limb ischaemia #ALI www.ncepod.org.uk/2025ali.html @HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org

💻Today our chief executive, @chrisgrahamuk.bsky.social, chaired @hcuknews.bsky.social's 'Patient Involvement and Partnership for Patient Safety' virtual conference. It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]

Communication and information in #NHS children’s cancer services are improving. Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%). [1/2]

The #NHS10YearPlan sets out a clear ambition: to build a healthcare system fit for the future, shifting care from hospitals to communities, from analogue to digital, and to strengthen quality, safety, and equity for all. Delivering that vision will also depend on how people experience care. [1/2]

We couldn’t be more thrilled that our CEO, @chrisgrahamuk.bsky.social, will be a keynote speaker at the 2nd Global Conference on Person Centred Care #GCPCC2026, hosted by @gothenburgpcc.bsky.social, taking place in #Gothenburg, #Sweden, from 4-7 May 2026. #PersonCentredCare #PatientExperience

We’re pleased that our two abstracts, developed with the Acute Leukaemia Advocates Network (ALAN), were presented at the International Society for Quality of Life Research 32nd Annual Conference in Milwaukee, Wisconsin. [1/2]

At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’. [1/2]

Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices. For more information, visit: bit.ly/Glaucoma25 To register, visit: bit.ly/Glaucoma25Register

Where you’re born shouldn’t determine how long you live. Yet in the UK, differences in income, housing, and other factors can shorten lives by up to 16 years. [1/2]

Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm. Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff. Register here: bit.ly/PCPWebinar25 @pen-news.bsky.social #PersonCentredCare

Are you waiting for an #NHS appointment, procedure or treatment? We’re looking for people to complete a survey to build our understanding of people’s experiences of waiting for planned NHS care in the #UK.  [1/2]

Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress. Read the publication: bit.ly/PEN10YearPlan [2/2]

On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.

NHS Staff Survey link has already landed in our inbox, has yours? Look for an email from [email protected] and complete it today it only takes a few minutes! Let’s all have a voice that counts. #NSS2025

Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others. #PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards

#PEN25 great day at the picker awards - only mental health representatives we think

We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding! #PEN25 #PersonCentredCare #PatientExperience #HealthAwards

We’ll carry you along with us and share updates and highlights throughout the day. Picker Experience Network University of Birmingham #PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness

Great to be at @pickereurope.bsky.social #pen25 today. Best of luck to everyone up for award, hope you all have a fabulous day! ⭐️

Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff. Book your place: bit.ly/PENAwardsTickets. #PEN25 #Picker

Clear Cane Chronicles by Cynthia Overton, PhD shows why listening to patients isn’t optional—it’s essential for safety and quality. Learn more: bit.ly/3I2r2pJ #WorldPatientSafetyDay #PickerPrinciples #PatientVoice #ClearCaneChronicles

In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to. Read the full piece: bit.ly/BMJSept25

Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.

What does it really feel like to be a patient in today’s #NHS? The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths. Read the full blog here: bit.ly/IP24Blog

Good facilitation in healthcare isn’t about having all the answers. It’s about helping patients, staff, and carers find them together. Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence. Join us: bit.ly/4f1l0le.

Do you have #MarfanSyndrome or #LoeysDietzSyndrome, or support someone who does? If you’re also aged 16+, living in the #UK, we want to hear from you. Please spare 20 minutes to take part in our anonymous survey about your experiences of living with or supporting someone with the syndromes. [1/2]

Bringing patients, carers, and staff into the same room can lead to impactful change. But it isn’t always easy. Voices clash, and quieter perspectives can be overlooked. That’s where skilled facilitation makes the difference, turning challenge into collaboration. [1/2]

In @hsj.co.uk, our Policy & Public Affairs Manager, @ollipotter.bsky.social, discusses how amplifying the #patientvoice can drive improvement in #cancercare, drawing on the latest #NCPES results: bit.ly/HSJ-NCPES.

The 2024 #NHS Adult Inpatient Survey shows modest improvements in patient experience. More people said there were always enough nurses (58%) and that they could get staff help when needed (65%). Patients also felt more involved in conversations about their care. [1/2]

We are recruiting! Are you an early or mid-career health services researcher with an interest in improving the quality of UK healthcare? This Research Associate or Assistant Research Professor role could be the one for you. Deadline 7 September. www.cam.ac.uk/jobs/researc...

Endometriosis affects 1 in 10 women, yet patient voices are often missing from care. Our new review in Sage Publishing’s Women’s Health finds a lack of tailored surveys and a need for inclusive, person centred approaches. Read: bit.ly/SGAug25 #Endometriosis #PatientExperience #PersonCentredCare

Key findings: 🟣 More families & carers involved in care decisions 🔵 94.6% always had privacy for test results 🟣 GP support during treatment at a 4-year high Read more: bit.ly/NCPES25 #PickerInsights #NCPES #CancerCare #PatientExperience #PersonCentredCare #NHS #HealthcareResearch [2/2]

New results from the 2024 National Cancer Patient Experience Survey show progress in person centred cancer care. Over 64,000 patients shared their views via a survey by us @pickereurope.bsky.social for #NHSEngland. [1/2]

NEW REPORT: Recovery Beyond Survival, by @ncepod.bsky.social and commissioned by @hqip.bsky.social is a review of #Rehabilitation care provided to patients following an admission to an intensive care unit #ICU.

Submissions for the 15th Picker Experience Network Awards are due to close on the 29th June! Celebrate excellence in #PatientExperience by sharing your success stories & innovations. Find out more and enter: patientexperiencenetwork.org/awards/ #PEN25 #PersonCentredCare

⏳ There are now just four weeks remaining to submit your entry for the Picker Experience Network Awards 2025. The deadline is Sunday, 29 June 2025. 🔗 Submit your entry here: bit.ly/43hYsIA #PENAwards2025 #PatientExperience #PersonCentredCare #HealthAwards #GlobalHealth

📢 From research innovation to real-world impact, our 2024/25 Impact Report is here. Find out how we're putting people’s voices at the heart of health and care 👇 📰 Explore the report: bit.ly/ImpactReport25 📖 Full flipbook: bit.ly/IRFlip25 #PickerInsights #ImpactReport #PersonCentredCare

Results from the 2024 Children and Young People's Patient Experience Survey show most children feel involved in their care, but there is room for improvement when it comes to emotional support.

Great to hear from so many inspiring speakers and delegates about engaging with patients, communities and staff to deliver person centred care at @pickereurope.bsky.social's person centred care symposium yesterday. Here are a couple of photos from the day 👇 #PatientExperience #PersonCentredCare

🟣 Have Marfan or Loeys Dietz Syndrome, or care for someone who does? We’re inviting people aged 16+ in the UK to help shape a national survey on diagnosis, treatment & care. 🗣️ 1-hour phone or video interview ✅ A special 'thank you' from us [1/2]

What a day. Our #PersonCentredCare Symposium 2025 was packed with powerful insights, lived experience, and inspiring voices. Thanks to all who joined us to shape the future of compassionate, person centred healthcare. #PickerSymposium2025 #PickerInsights #Birmingham #HealthCare #Symposium #NHS

“If we as carers aren’t comfortable, how can we deliver the best possible care?” 🎥This clip highlights a powerful shift: co-designing care that includes both patients and carers. [1/2]

The Environment of Care category at #PEN25 celebrates programmes aimed at providing the best possible environment – from first arrival/ impressions and throughout the care pathway. Check out last year's winner of this category, @TantamKate @UHP_NHS here: youtu.be/ju_zUiaFuac?...