The deadline for submissions to the Picker Experience Network (PEN) Awards 2026 closes on Sunday 28th June. If you are delivering meaningful change to patients, whatever your background, this is your chance to celebrate it. Find out more and submit your entry: patientexperiencenetwork.org/awards

As it is Experience of Care Week , this is a great reminder of how storytelling, like Lexi’s Letter https://ow.ly/Vyl050YQX2L helps build understanding and trust. https://ow.ly/YCns50YQX2M #NHScomms #Accessibility #PXWeek #PatientExperienceWeek #PEW2026 #LexisLetter

We're proud to share that our CEO, @chrisgrahamuk.bsky.social, will be speaking at the 2nd University of Gothenburg Centre for Person-centred Care GPCC in Gothenburg next week. [1/2]

Are you aged 18 or over and living with cancer in Europe? If you, or someone you care for, have been diagnosed and received treatment within the past five years, we would value your help in testing a new survey on cancer care across #Europe. [1/3]

Our Experience-Based Co-Design (EBCD) training creates lasting improvements in the experience of care for patients and staff, by transforming patient, carer and staff experiences into joint priorities in the design process. [1/2]

The renewed Women’s Health Strategy for England is a welcome step forward, particularly its focus on listening to women and putting their experiences at the centre of care. Listening must lead to action. [1/2]

The 2025 NHS Staff Survey for bank only workers is out today. Burnout is falling for the third year running. But 1 in 4 bank workers experienced physical violence last year, and career development opportunities are declining. Progress is welcome. There is more to do. bit.ly/PickerNSSB25

Your story matters. By sharing your experience in the Global Patient Survey on Lymphomas & CLL, you help drive better care, smarter research and real change worldwide. Take part today: bit.ly/LCSurveyInfo #GlobalPatientSurvey #PatientExperience #Lymphoma #CLL #PatientVoice

Read more: bit.ly/PickerCLL [2/2] #CLL #ChronicLymphocyticLeukaemia #LeukaemiaAwareness #PatientSupport #PatientExperience #HealthResearch #ActiveMonitoring #WatchAndWait #QualityOfLife #Immunology #CancerCare #HealthcareCommunication #PatientEducation

The 2025 Community Mental Health Survey reflects the experiences of more than 12,000 NHS service users in #England. It shows improvements in support and communication, and persistent gaps in crisis care, therapy access and wider life support. Read the findings and our response: bit.ly/PickerCMH

How do Chief Nurses create conditions for exceptional patient experience? Join our CNO Roundtable on 22 April at 12pm (Teams), with four DAISY Lifetime Achievement Award recipients exploring nursing leadership and person centred care. Register now: bit.ly/CNOWebinar #CNO #PEN #PickerEurope

A global study, coordinated by us at Picker, shows compassionate communication may improve quality of life for people with Leukaemia. Among 2,200+ patients across 64 countries: - Clear, sensitive conversations with healthcare teams linked to better wellbeing [1/2]

The Under 16 Cancer Patient Experience Survey informs how the NHS delivers cancer services and aims to improve outcomes for children affected by cancer. If you receive a survey in the post, please have your say 📢 @england.nhs.uk #U16CancerPatientSurvey www.under16cancerexperiencesurvey.co.uk

On 29 Jan 2026, we published our first State of #PersonCentredCare report, bringing together findings from 9 national surveys delivered for the CQC and NHS England. It maps insights against our 8 Principles, showing how person centred care is experienced across #England today. [1/2]

Across 2 years - through interviews, case studies, workshops and surveys - we explored Q’s impact, and set out 21 recommendations to strengthen it beyond 2025. Read the summary report here: bit.ly/PickerQReport. [2/2] #HealthImprovement #QualityImprovement #ResearchImpact #PickerInsights

We’re delighted to share the summary findings from our independent evaluation of the Q Community, delivered with Researching People and Healthcare Priority Solutions. [1/2]

Today, Picker and their partners have published the findings of their independent evaluation of Q. Our Managing Director, Penny Pereira reflects on what we’ve learned from the evaluation and how we're adapting in response: https://bit.ly/3OBE6oJ

I was lucky enough to lead ResPeo, one of the partners delivering the independent evaluation of @theqcommunity.bsky.social led by @pickereurope.bsky.social. Read a summary of our report and its recommendations here ⬇️ @chrisgrahamuk.bsky.social @amytallett.bsky.social

Commissioned by the Marfan Trust and delivered by Picker. Press release: bit.ly/MarfanPickerSurvey25 Full report: bit.ly/MarfanSurvey [2/2] #RareDiseaseAwareness #PatientExperience

Delays in diagnosis. Fragmented care. Invisible symptoms. Our new #UKsurvey of 395 people with Marfan and Loeys-Dietz syndromes highlights urgent gaps in coordinated care. [1/2]

If you weren’t able to join our 'State of Person Centred Care 2025' report webinar yesterday, or would like to revisit the discussion, you can now watch the full recording on demand: bit.ly/SoPCCRecording #PersonCentredCare #PatientExperience #PatientVoice #HealthAndCare #NHS #PickerEurope

Join us on 17 March, 12.30pm to explore how to turn great improvement ideas into funded initiatives. Unlocking funding for patient experience improvement brings together teams who’ve secured grants, charitable funding and partnerships, with practical tips on strong bids and common pitfalls. [1/2]

Develop your co-design skills through our highly regarded Experience-Based Co-Design course, alongside change-makers from across the health and care sector. bit.ly/PickerEBCD #Training #CoDesign #QualityImprovement #HealthcareResearch #EBCD #ExperiencedBasedCoDesign

Patient Experience Week 2026 is coming: 27 April - 1 May. A national moment to recognise what shapes patient experience and person centred care. We'll be posting more details soon. picker.org #PatientExperienceWeek #PEW2026 #PatientExperience #PersonCentredCare #PXWeek #PickerEurope

Join our webinar on 12th Feb to explore the findings, hear from our team, and learn from a 2025 #PENAwards winner. Sign up now: bit.ly/SoPCCWebinar [2/2] #PersonCentredCare #PatientExperience #PatientVoice #NHS

Picker has published its first State of #PersonCentredCare report, bringing together findings from nine national experience surveys we deliver for the Care Quality Commission and #NHSEngland. [1/2]

The NHS is committed to ‘making the patient king’ – but how person centred is the health service in England? Picker’s State of Person Centred Care 2025 report gives patients, #NHSstaff, and healthcare leaders a national view of experience across the #NHS. [1/2]

Tomorrow, we’re joining XEBO.ai and Future Communications Company for XE-Live: The Patient Pulse Edition in #Kuwait - a person centred conversation on what care feels like and how insight drives improvement. Learn more: www.xebo.ai/xe-live-kuwait

We’re proud to partner with Lymphoma Coalition on their 10th Global Patient Survey on Lymphomas & CLL, which is now live. Listening to lived experience at scale helps turn insight into better care across borders. Learn more: bit.ly/PRLymphomaCoalition26 Take part in the Survey: bit.ly/LCSurveyInfo

🟣Have used at least one digital health or care service in the last 12 months, including telehealth, online appointment booking or e-prescriptions. Register your interest by 19 December 2025: bit.ly/DigitalHealthSurvey25. #DigitalHealth #HealthTech #OnlineSurvey [2/2]

The 2025 Maternity Survey results are out now. Antenatal communication is improving, but many women still feel unheard when raising concerns or navigating induction decisions. Read about the results: bit.ly/MAT25Press #MaternitySurvey2025 #PersonCentredCare #PickerInsights #HealthResearch

Have you used a digital health service in the past year? We’re looking for people to complete a survey to build our understanding of how digital technology is shaping healthcare experiences. You’re an ideal candidate if you: 🟣Are aged 18+ 🟣Live in the UK [1/2]

It’s time to rethink how the #NHS listens to patients. Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement. Read the full release here: bit.ly/FFTReport25. [1/2]

New report out - a review of the care provided to patients with acute limb ischaemia #ALI www.ncepod.org.uk/2025ali.html @HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org

💻Today our chief executive, @chrisgrahamuk.bsky.social, chaired @hcuknews.bsky.social's 'Patient Involvement and Partnership for Patient Safety' virtual conference. It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]

Communication and information in #NHS children’s cancer services are improving. Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%). [1/2]

The #NHS10YearPlan sets out a clear ambition: to build a healthcare system fit for the future, shifting care from hospitals to communities, from analogue to digital, and to strengthen quality, safety, and equity for all. Delivering that vision will also depend on how people experience care. [1/2]

We couldn’t be more thrilled that our CEO, @chrisgrahamuk.bsky.social, will be a keynote speaker at the 2nd Global Conference on Person Centred Care #GCPCC2026, hosted by @gothenburgpcc.bsky.social, taking place in #Gothenburg, #Sweden, from 4-7 May 2026. #PersonCentredCare #PatientExperience

We’re pleased that our two abstracts, developed with the Acute Leukaemia Advocates Network (ALAN), were presented at the International Society for Quality of Life Research 32nd Annual Conference in Milwaukee, Wisconsin. [1/2]

At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’. [1/2]

Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices. For more information, visit: bit.ly/Glaucoma25 To register, visit: bit.ly/Glaucoma25Register

Where you’re born shouldn’t determine how long you live. Yet in the UK, differences in income, housing, and other factors can shorten lives by up to 16 years. [1/2]

Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm. Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff. Register here: bit.ly/PCPWebinar25 @pen-news.bsky.social #PersonCentredCare

Are you waiting for an #NHS appointment, procedure or treatment? We’re looking for people to complete a survey to build our understanding of people’s experiences of waiting for planned NHS care in the #UK.  [1/2]

Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress. Read the publication: bit.ly/PEN10YearPlan [2/2]

On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.

NHS Staff Survey link has already landed in our inbox, has yours? Look for an email from [email protected] and complete it today it only takes a few minutes! Let’s all have a voice that counts. #NSS2025

Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others. #PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards

#PEN25 great day at the picker awards - only mental health representatives we think