Is Google’s new #AI Mode actually improving search or making it harder to use? Our research shows that users struggle with: 1️⃣ Poor discoverability 2️⃣ Differentiating between Google's AI tools 3️⃣ Wordy, unformatted responses 4️⃣ Hallucinations Read more: https://bit.ly/4oETjTn

New from NN/g: 📹 Overflow Menu Icons 🖊️ Stop Making Your Team Figure Out AI on Their Own 🖊️ 3 New AI Study Guides Check them out: https://bit.ly/4oLtHUb #NNGroup #UpToDate

The space between elements tells a story. Close proximity = connection. Distance = separation. Master this and you're designing for how people naturally process information. Read: https://bit.ly/49pecNl #VisualDesign #UXDesign

This Halloween's real scare? Watching UX skills weaken from AI overdependence. 😱 Tanner Kohler identifies 7 sins eroding our competencies—from outsourced thinking to defensive outlooks. Awareness helps us choose when AI enhances vs replaces critical thinking. https://bit.ly/4qv9bJg #UX

Context is multi-dimensional. Environmental constraints, emotional states, situational factors all shape how users interact with your product. The key? Anticipating these contextual layers and designing experiences that adapt accordingly. 🎙️ Listen: https://bit.ly/3WKAUYZ #UX

Struggling to turn user insights into actionable design decisions? 3 courses this December on the full qualitative research lifecycle: - Discovery (Dec 9) - Qualitative Methods (Dec 8) - Data Analysis (Dec 11) Register here: https://bit.ly/3L7fuT7 #UXResearch

Apple's Liquid Glass iOS looks futuristic, but is it usable? Transparency obscures UI elements, smaller tap targets, controls vanish unpredictably. Sleek doesn't always mean functional. What's your experience with the new iOS? https://bit.ly/4qi4l1Q #UXDesign

New from NN/g: 🤖 AI Strategy: 3 Key Questions ✏️ Good from Afar, But Far from Good: AI Prototyping in Real Design Contexts 💻 The Edge Cases that Break Hearts (And Products) Check them out: https://bit.ly/462IVOa #NNGroup #UpToDate

"We haven't updated in years" isn't a good reason to redesign. Users have learned your interface. Change is disruptive—even when a new design is better. Ask: Do we have data showing this is necessary? Or are we just bored? https://bit.ly/4mRRUXx #UXDesign

Are you falling into the template trap in UX? Frameworks and checklists can’t solve every challenge. UX is messy, so before adopting a template, know its purpose, question the fit, and adapt it to your goals. 📹: https://bit.ly/4hdWQVP #UXDesign

Users have hated popups since the 90s, and the problem continues. Today's web experience is an exhausting mess of stacked overlays, stalking prompts, and forced interactions—all eroding trust. What alternatives are you exploring? https://bit.ly/4o3IMQG #UXDesign

AI prototyping promises speed, but are we trading quality for convenience? Generic outputs, unvalidated designs, hidden technical debt. The question: when does AI help vs. hinder your process? Join our course to go deeper: https://bit.ly/3KyEXES #UXDesign

Join us for one of our 4 newest UX Live Online courses. → Heatmaps and Visual Analytics: https://bit.ly/4h0tA4G → Qual UX Research Methods: https://bit.ly/4oa3pLb → AI for Design Workflows: https://bit.ly/4h2XxB2 → Accelerating Research with AI: https://bit.ly/4mUTubl #UX

Designing smart-device apps? Focus on ongoing interactions: → Make progress visible → Reduce repetition with shortcuts → Provide immediate feedback → Allow setup of all control channels Read it here: https://bit.ly/3L1DiYn #UXResearch

Take a look at what's new from our researchers 👀👇 🖊️ Stop Misrecruits: Add Foils to Your Screener 🖊️ Liquid Glass Is Cracked, and Usability Suffers in iOS 26 📹 User Panels: Recruit Faster, Research Smarter Check them out: https://bit.ly/462IVOa #NNGroup #UpToDate

What do we call the work we do? Terms keep evolving. And now “experience design” is emerging as an umbrella term. It’s not replacing UX yet, but it may shape the future of our field. The labels will change, but the foundation stays the same. 📹 https://bit.ly/4mT1nhx #UXDesign

Designing smart-device apps? Make sure you: → Let users name/categorize devices → Make status instantly clear → Combine color, icons, and text Read more: https://bit.ly/3KEWKKn #UXDesign

Hype happens when messaging outpaces reality. VR promised workplace revolution but faced technical limits. AI is following the same pattern. Don't get swept up—evaluate tech based on real benefits, not marketing promises. Read @calebsponheim.com's article: https://bit.ly/4nBHQ6p #UX #AI

Meet Deborah O’Malley — NN/g’s newest Senior Experience Specialist and founder of GuessTheTest. Join her in our Analytics & UX course covering research triangulation, custom data segments, benchmarking, and A/B testing. https://bit.ly/46MFXwo #UXDesign

That feature you think is "obvious"? Probably not. The false-consensus effect makes us assume others think like we do. But you are not the user. 🫵 Test with real users. Watch how they actually interact with your design. https://bit.ly/42ptY6N #UX

🖊️ Aligning UX Metrics with Organizational Goals: A Workshop Guide 🖊️ Personas Make Users Memorable 📹 GenUI: AI-Generated Interfaces Check them out: https://bit.ly/42li5P9 #NNGroup #UpToDate

Great design isn’t enough—UX only has impact when stakeholders see its value. Be clear on the user problem, why it matters, and link it to business outcomes: resources, scope, and impact. Watch the video → https://bit.ly/3IQ5dtB #UX

For some, like our VP Kate Moran, streaming has gone from convenience to frustration. In her article, she explores why she is turning back to DVDs and Blu-rays. Physical media may feel old-school, but it offers control and permanence. Explore her take: https://bit.ly/46OjVtc #UX

Stop treating personas like templates. They're not one-size-fits-all deliverables. Get them into people's minds through constant reference, practical teaching, and building advocates. Avoid these 4 pitfalls: https://bit.ly/3VOhgL6 #UX #Personas

Discovery = asking better questions to uncover real user needs. Without it, teams build features that don't solve meaningful problems. Join Lola Famulegun Oct 6 for our Discovery course to learn practical tools for building the right thing → https://bit.ly/4nrQF2A #UX

How AI Is Changing Search Behaviors - via @nngroupux.bsky.social ‬#seo

I've been trying to figure out what's relevant for the NN/G audience when it comes to virtual reality. Ended up with an AI angle, because you kinda have to these days. I'd love feedback and thoughts if you have any! @nngroupux.bsky.social www.nngroup.com/articles/vr-...

Hey, I'm teaching one of these. Join me for Product & UX if that's a thing you're into. Also teaching it this Friday and next Monday if you prefer half days.

7 Deadly AI Sins for UX Professionals, by @nngroupux.bsky.social: https://www.nngroup.com/articles/7-ai-sins/ #ai #usability #ux

Why are talented designers getting rejected within minutes? Former designer turned recruiter Hang Xu reveals the brutal hiring truths you need to hear. Spoiler: it might not be what you think. Listen: https://youtu.be/mE175aeHh1U?feature=shared #DesignHiring

Design thinking turns ideas into action with the right mindset and methods. Our study guide covers each stage with practical techniques like empathy mapping and "just right" prototyping. Start learning here: https://bit.ly/4nUF0cp #DesignThinking

New from NN/g: ✏️ From Confrontation to Collaboration: The Developer-Designer Relationship ✏️ 7 Deadly AI Sins for UX Professionals 📹 AI-Assisted Prototyping: Promise and Pitfalls Check them out: https://bit.ly/4n8NLPB #NNGroup #UpToDate

UX teams without a clear strategy get stuck in cleanup mode, fixing problems after bad decisions are made instead of preventing them. The cost: failed features, wasted resources, questioning from leadership. Learn more: https://bit.ly/4gHG0hv #UXStrategy

“tools that promise to automatically generate #AltText for all #images are not making things easier for users — they might be adding unnecessary #interaction cost (not to mention how bad automatically generated alt text can be)": buff.ly/9EkdVq4 from @nngroupux.bsky.social #accessible #AI

Meet Chris Callahan, NN/G's newest guest instructor! Join his first-ever Heatmaps & Visual Analytics course, Nov 11-12, to learn how to interpret user data, identify pain points & prioritize website improvements. Sign up: https://t.co/OgqLDfQyyQ #UX

Even strong UX teams can regress when no one's watching. Maturity isn't a one-time achievement—it's an ongoing practice that needs constant attention. Learn how to spot stagnation early: https://bit.ly/428kkVS #UXMaturity

Your UX team shouldn't choose between speed and quality in Agile environments. Join our October courses: Product & UX with Laura Klein (Oct 7) and Lean UX & Agile with Sara Paul (Oct 9). Master collaboration that drives results. Register: https://bit.ly/4mfSo9F #UX

New from NN/g: 🖊️ Prioritize Smarts over Sentience to Increase Trust with AI 🖊️ How to Spot Signs of UX Maturity Regression 📹 Experience Design: The Next Iteration of UX? Check them out: https://bit.ly/462IVOa #NNGroup #UpToDate

Users often search AI with basic keywords, missing its ability to understand natural language and context. Our research reveals a discoverability barrier—many don't know what AI can do. Read more https://bit.ly/3Kow5RP #UX #AI #UserResearch

Back-to-top buttons improve navigation on content-heavy pages. 3 key guidelines: Always label (no arrow-only), use strategically on longer pages, position in lower right corner. These details impact UX significantly. Read more: https://bit.ly/466FNAZ #UX

Meet our newest guest instructor - Eniola Abioye, founder of UX Outloud! With 10+ years at companies like Meta, Silicon Valley Bank & more, she's mentored thousands worldwide. She's teaching Analyzing Qualitative UX Data: https://bit.ly/3Kn4jFj #UXResearch

The best UX practitioners never stop revisiting the fundamentals. Visual hierarchy, UX heuristics, human-centered design—these ground you when projects get complex. Our UX Basics Study Guide works for newcomers and seasoned pros alike: https://bit.ly/3K4cjv1 #UX

New from NN/g: 💿 A Millennial’s DVD Collection: I’m Returning to Physical Discs 📱 Onboarding and Connecting Smart Devices: 5 Guidelines 📎 Template Trap Check them out: https://bit.ly/462IVOa #NNGroup #UpToDate

Typography basics every UXer should know: Cap height, x-height, ascenders/descenders, kerning, and orphans. Understanding these improves legibility and user experience. Get the complete glossary: https://bit.ly/4mdEzsr #UXDesign

Our Oct 6 – 10 UX Courses are here! Join full-day, live courses with NN/G experts, hands-on exercises, and a path to UX Certification. Choose from 36 courses, from UX Roadmaps to Accelerating Research with AI Register now: https://bit.ly/4ggucCD #UXDesign #NNG #UXCourses

Wireflows = UI screens + arrows + hotspots + labels. They document interactions like flowcharts but better—creating usable team documentation, not just pretty diagrams. Watch the full video: https://bit.ly/4nfSCyC #UXDesign #NNG #UXUI

New from NN/g: 🏠 Smart-Device Apps: 7 Best Practices 🥽 The VR Hype Cycle ✨ Anatomy of Good Icons Check them out: https://bit.ly/462IVOa #NNGroup #UpToDate

#AI search tools are growing, but old habits die hard. Users aren't ditching Google for ChatGPT - they're using both. Read more about our latest research: https://bit.ly/47Hboun #UXResearch

How do we balance research speed with authenticity? New studies on digital twins suggest AI can help, but bias challenges remind us why diverse perspectives in research aren't just nice-to-have—they're essential. https://bit.ly/3UWdv5L #UXResearch

Overwhelmed by "which #ResearchMethod should I use?" 🤔 Join Maddie Brown's new course: Qualitative #UXResearch Methods. Transform method selection from guesswork into strategy. Oct 7 (11am-6pm EST) or Nov 7&10 (11:30am-2:30pm EST) 🔗 https://bit.ly/4g0s7KW #NNGroup