🎆 Big win for consumers! 21 major airlines have committed to stop using claims that mislead consumers about the real impact of flying on the environment. This concludes a complaint we lodged with 23 of our members in 2023, with the support of @clientearth.bsky.social. www.beuc.eu/press-releas...

Digitalisation in energy can allow consumers to use & share renewables or better compare offers. But...cyber-insecure smart meters could impact peoples’ finances and AI could also result in discriminatory practices. We support digitalisation in energy, but only with strong consumer protection 👇

💻 We spend much of our daily lives on digital services dominated by a few gatekeepers who have long shaped what choices we have online. The EU's #DigitalMarketsAct is changing this, increasing consumer choice. Find out what these entail in our new report: www.beuc.eu/news/first-b...

For too long, consumers have faced complex ticketing, limited rights, and poor connections + service quality when travelling across Europe by rail. The EU's High-Speed Rail Action Plan should provide much-needed investment and aims to iron out ticketing issues. Our reaction in @theguardian.com 👇

Consumers have for too long faced complex ticketing, limited rights, poor connections & underwhelming service quality when travelling by rail. The EU’s new High-Speed Rail Action Plan includes many of BEUC's recommendations. With the destination now set, high-speed implementation will be key 🛤️

BEUC joined forces with the EMA and 5 CSOs against medicine shortages. 1️⃣ Shortages are a growing challenge that affects us all 2️⃣ No one can do this alone - #ittakesateam 3️⃣Transparency & communication are essential to respond effectively Check out the video👇 www.youtube.com/watch?v=2aKc...

Is sustainable finance too green to be true? 🤔 In our new report we found that, despite keen consumer interest, greenwashing and poor-quality products are stopping consumers from investing sustainably. Find out more 👇

🛜 How can the #DigitalNetworksAct truly deliver for Europeans? That's what @claudio-teixeira.bsky.social discussed at a panel organised by @euractiv.com and @ccianet.bsky.social. We should keep our focus on end users when strengthening Europe’s connectivity ecosystem: blog.beuc.eu/consolidatin...

#Greenwashing is putting consumers off investing sustainably. More than 1/3 of consumers in our new survey cited misleading or unreliable claims as a reason not to invest 👇

Consumers' are still paying crisis-level prices for electricity ⚡, driven by national governments’ failure to tackle high taxes & levies making up a big chunk of bills - via @euractiv.com. This needs to change to incentivise shift to clean technologies like heat pumps: www.beuc.eu/sites/defaul...

We published our new survey on consumer attitudes to sustainable finance today: www.beuc.eu/press-releas... Let's dive into the results...( a🧵) Firstly, we found that 22% of consumers surveyed only save on a current account or with cash at home 💶

Too green to be true? Just over a third of consumers are put off investing sustainably due to greenwashing says our 🇸🇪 member @svkonsumenter.bsky.social presenting the results of our new consumer survey 👇

📝 Our new survey of 10,000 consumers in 11 European countries reveals consumers *are* interested in investing sustainably: www.beuc.eu/press-releas... But...greenwashing and poor-quality products are stopping consumers from doing so. Here's what it looks like in practice 👇🫢

👉A pesar de que el 86% de los europeos muestran preferencia sobre inversiones que tengan un impacto positivo, más de la mitad admite que su banco o intermediario inversor no se las ha ofrecido nunca. Lo revela @beuc.eu en una encuesta publicada hoy. 📋Info: cecu.es/notas/al-55-...

Is sustainable finance too green to be true? 🤔 52% in our new survey said the distinction between regular and sustainable investments is unclear. 76% think sustainable investments should be subject to strong rules. Read more 👉 www.beuc.eu/press-releas...

📝 Our new survey of 10,000 consumers in 11 European countries reveals consumers *are* interested in investing sustainably: www.beuc.eu/press-releas... But...greenwashing and poor-quality products are stopping consumers from doing so. Here's what it looks like in practice 👇🫢

*NEW* consumer survey: greenwashing of sustainable finance products is discouraging consumers from investing ♻️ Despite growing interest from consumers, 34% cited misleading, hard to verify, or unreliable green claims as a reason not to invest in sustainable finance products. Read more 👇

Some good advice from our member @citizensadvice.bsky.social 👇

🟢🟡🔴Whatever happened to the EU Nutri-Score? From industry resistance to aggressive lobbying, this article sums it up for you, with testimonials from BEUC and our 🇧🇪 member TestAchats/TestAankoop👇 www.rtbf.be/article/nutr...

👏 We welcome the EU Commission's early findings that Meta has not met its content moderation obligations under the #DigitalServicesAct ⏩ Now, the Commission must keep a close eye on Meta to ensure they indeed change their practices and follow European law. Read more: www.beuc.eu/press-releas...

⚠️ Grindr has violated the #GDPR for sharing users’ personal data for advertising purposes, according to the #Norwegian Court of Appeal. This decision sends a strong signal to the commercial surveillance industry. Read more about the decision below ⬇️

🤖 As AI-driven decisions grow, people deserve more transparency. Our Stefano Rossetti argued last week for a right to know and explainability in #AISystems to keep the right to complain effective. 🤝 That is why clear rules are needed on how #AIAct and #GDPR work together to protect consumers.

New report from our member Which? shows homeowner awareness of heat pumps has risen significantly: more than 1/3 now open to installing one ♨️ 2/3 are open to solar panels 🌞 and only slightly fewer considering a battery 🔋 But...2/3 concerned about up-front costs of installing a heat pump:

Yesterday, BEUC's Director General @arcapde.bsky.social spoke at the Plant Food Summit 2025. Here are some main takeaways 👇 👪2/3 of European consumers want to eat healthier and more sustainably

🤔 Struggling to keep track of what the revision of Air Passenger Rights rules means for consumers? This RTBF article sums up what you need to know and what consumers expect from the updated rules: compensations, cancellations, hand-luggage 👇 www.rtbf.be/article/baga...

Apple's hearing today at the EU's #GeneralCourt illustrates how Apple is trying every trick in the book to evade compliance with the #DigitalMarketsAct. BEUC supports Apple's designation as a gatekeeper and urges the company to comply fully rather than delay and obstruct at every opportunity.

"Complex and opaque supply chains with drop-shippers, suppliers and freight forwarders are deliberately chosen and tricks are used to deceive the authorities." Read more from our member AK Europa, on the importance of an EU Customs reform that fully delivers for consumers ⤵️

The decarbonisation of the economy is underway influenced by EU policies in energy, mobility & product design. A well-managed transition to affordable, clean & local energy is key to Europe’s security. Any energy security reform must maintain consumer protection + a clear path to clean energy 👇

Electric cars can be a good deal for consumers. New medium-sized electric vehicles will be cheaper overall to run than their petrol equivalents from 2026 according to our recent BEUC study. Small vehicles will follow as of 2027. Ireland is already seeing the change ⤵️

Europe needs to take swift action to save the EU economy. But where will the money come from? Consumers’ savings could be the answer. Working capital markets are key to powering the economy and addressing big challenges like the looming pensions crisis, explains @arcapde.bsky.social on our blog 👇

If applied correctly and evenly across the EU, handling fees could become a useful tool to tackle e-commerce challenges, such as unsafe and unsustainable products, unfair competition, and enforcement loopholes. However, consumers should not foot the bill. www.leparisien.fr/economie/con...

Customs officers in Liege Airport are facing a tsunami of small parcels from e-commerce. Unfortunately, customs are not yet properly equipped to check the compliance of all these products. Ultimately, this means potential unsafe products are entering consumers' households. ⤵️

Interesting findings from @transenvuk.bsky.social 👇 on the amount of water biofuels require 🌊 The future of mobility is electric 🔌

In one year, Microsoft will end Windows 10 security updates 💶 After that date 18% of users whose devices can’t upgrade to Windows 11 will have to pay or accept being vulnerable to security risks. This shows why longer security updates in the EU’s #Ecodesign rules are important ⤵️

Yesterday, @europarl.europa.eu's JURI Committee voted in favour of the EU’s ‘Sustainability Omnibus’: www.europarl.europa.eu/news/nl/pres... This opens the door to greenwashing in financial services, but it's not too late to introduce some guardrails to protect consumers 👇

People have been locked into an energy & transport system based on fossil fuels. But change is afoot to decarbonise our economy, influenced by EU policies in energy, product design, and the 🚗 sector. BEUC research shows electrification in cars, cooling and heating is the most affordable option:

Last week we wrote to @ec.europa.eu (👇) to call for an ambitious Sustainable Finance Disclosure Regulation. Read more on our blog about how the SFDR can help build consumer confidence in sustainable finance:

🧳 In this interview (in 🇪🇸) from Radiotelevisión Española, our Director General Agustín Reyna discusses the European Commission's decision to open an infringement procedure against Spain's decision to fine 5 airlines for their unfair hand-luggage pricing practices and what it means for consumers.

The #EUEcolabel is going from strength to strength 🎉 Some good news to celebrate #WorldEcolabelDay yesterday: there are now more than 100,000 certified products and services to choose from in the 🇪🇺. This is up 7% from March ↗️

Consumers want to be able to invest their savings sustainably. Consumer confidence in sustainable finance will be key to @ec.europa.eu's Savings & Investment Union. ✍️ That's why we've written to @ec.europa.eu calling for an ambitious SFDR. www.beuc.eu/sites/defaul...

📆 Today is the final deadline for European banks to introduce instant payments and IBAN checks (Instant Payment Regulation). Paying household bills will be faster than ever, and safer as banks will now have to warn consumers if the beneficiary’s name doesn’t match their IBAN. Read more 👇

👏 Some good news on #WorldEcolabelDay. We tested supermarkets across Europe and found that ecolabelled toilet paper 🧻, body lotions 🧴, nappies 👶 and cleaners 🧹 were generally cheaper than non-ecolabelled equivalents. The not so good news? Availability of these products varies enormously across 🇪🇺

We looked at the overall availability of ecolabelled products (👇) in supermarkets but what about 3individual products like all purpose cleaners 🧹🧼? We found the ecolabelled cleaning products were cheaper in all but 4 of the countries surveyed 👛

People want to shop healthy and sustainable, but how easy is it really? @eeb.org & BEUC checked supermarkets 🛒 in 13 countries: ecolabelled products are mostly cheaper than conventional ones...but availability varies massively – from 80% of products in Denmark to just 2% in Cyprus and Greece 👇

🍔 Should veggie burgers be called "burgers" if they have no meat in them? 🗳️ Today the EU Parliament voted to ban meat-related names for plant-based alternatives, including "sausages" or "escalopes".

The 🇪🇺 Commission opened an infringement procedure challenging a decision to fine 5 airlines for unfair hand-luggage practices in Spain. 📣 This is telling consumers that their hand-luggage is a "luxury item that needs to be paid for". Read our full reaction 👇 www.beuc.eu/press-releas...

1/5 consumers reported being victims of fraud/security breach in our recent digital payments survey - 🗣️ BEUC's Anna Martin at our webinar to present the results last week. 📖 Dive into the findings: www.beuc.eu/reports/free... 📺 Watch the full event recording: www.youtube.com/watch?v=HjyV...

1/5 consumers reported being victims of fraud/security breach in our recent digital payments survey - 🗣️ BEUC's Anna Martin at our webinar to present the results last week. 📖 Dive into the findings: www.beuc.eu/reports/free... 📺 Watch the full event recording: www.youtube.com/watch?v=HjyV...

🩺 Trilogue negotiations are in full swing for the Pharma Legislation. To make sure the rules deliver for consumers, check out our key recommendations 👇 www.beuc.eu/tools/beucs-...

The EU-Singapore agreement to boost digital trade sounds promising. But the current agreement poses more risks than benefits for consumers. We urge policymakers to withhold consent and push for changes that put EU citizens’ safety first. youtu.be/NhU_TtjVTn0