The end of impunity for online platforms is coming! With the EU’s new customs reform, it will finally become harder for unsafe products sold online to enter consumers’ homes. 📦 www.beuc.eu/press-releas...

🕵️ New evidence shows Temu still sells poorly-designed products, sometimes containing harmful and illegal chemicals and posing real risks of burns, electric shock and fire. Discover the latest results from our members new research 👉 www.beuc.eu/reports/test...

🔍 A narrowed AI Act scope risks fragmentation and leaves major consumer risks unaddressed. As negotiations on the AI omnibus start, BEUC calls for keeping critical safeguards to protect consumers and their fundamental rights in the AI Act ⬇️ www.beuc.eu/press-releas...

🇪🇺🇺🇸 The European Parliament sends an important signal on the deal between the EU and the US: our laws are not up for negotiation and the threat of tariffs will not lead to weakening consumer protection. It is essential to ensure that trade policy works for people, not against them.

📧 Whether you prefer Outlook, Proton, or another provider, since May 2025 you can create a Google account without ever touching Gmail. #ChoiceByDefault means more choice, more competition and more control for users ⚖️ That’s the DMA in action: www.beuc.eu/factsheets/y...

The EU recently published some much-needed plans to help reduce consumers' energy bills in its Citizens Energy Package. This was very timely as Europe is looking at another energy price crisis caused by fossil fuel dependence 👇

We are happy to see @aschwab.bsky.social and @annacavazzini.bsky.social calling for the “full and proactive use” of all the Digital Market Act (DMA) tools. ⏩ It is time for the European Commission to double down and strongly enforce the DMA without further delay.

📢 Enforcing the DMA cannot wait any longer. That's why BEUC send a letter with 17 other organisations urging the EU Commission to take decisive action on Google's self-preferencing in search. Any delay only undermines consumer choice, competitiveness and innovation. Full letter 👉 shorturl.at/DA7Bf

Buying a car is one of the most significant investments consumers can make 🚗 In our new blog article, we explore how a revised EU Car Label could help guide consumers towards the truly affordable and sustainable choice. Read more 👇

Buying a car is one of the most significant investments consumers can make 🚗 In our new blog article, we explore how a revised EU Car Label could help guide consumers towards the truly affordable and sustainable choice. Read more 👇

Today we are wishing the #EUEcolabel a very happy 34th birthday! 🎂 That's 34 years that the Ecolabel has been helping people across Europe buy greener, without falling for greenwashing. Here are five reasons why the Ecolabel is a great deal for both people and planet 👇

The Citizens Energy Package is a much-needed step to help reduce consumers' energy bills. Now it’s over to EU countries to act to ensure these plans become reality. Our reaction 👇

EU consumer protections are not up for negotiation. 🇪🇺🇺🇸 The Parliament calls for the possibility to suspend the new EU-US deal if the US tries again to pressure Europe. With US investigations looming over EU digital and competition rules, and medicine pricing, this safeguard is essential.

If Europe wants to stop the flood of unsafe products from China, it must end the current culture of impunity. This article reveals a harsh truth: some online platforms will always look for loopholes to dodge the rules. Online marketplaces must be held accountable when they break EU laws, no excuses.

Thanks to the Digital Markets Act, other payment services can now tap into Apple’s NFC technology, offer tap to pay on iPhones. That is is #ChoiceByDefault, allowing you to choose the service that fits you best. Find out more: www.beuc.eu/factsheets/y...

As March marks two years since the DMA started to take effect, Our Director General @arcapde.bsky.social discussed with @bmoens.bsky.social the various benefits for consumers that are a direct result of the law. Read more in the Financial Times' Europe Express➡️ www.ft.com/content/ec50...

Market consolidation leaves consumers with fewer choices and higher prices. As the EU reviews its merger rules, we need strong safeguards: more competition, consumer focused decisions, measurable impacts, and empowered authorities. Read more in our new consumer checklist: www.beuc.eu/tools/streng...

Consumers deserve real choice — not manipulative prompts. Our new analysis shows Meta’s latest ads‑consent model still breaches EU law (DMA, GDPR & UCPD). We urge the Commission and national authorities to act to ensure Meta complies with EU law. Full analysis ➡️ www.beuc.eu/reports/user...

EU energy ministers will meet this week and energy prices will be high on the agenda 💡 Bringing down energy prices is a top priority, as affordability affects us all: both businesses and consumers. Here's what the EU can do (from our blog) 👇

“Dear diary… one fake CE mark later, I’m off to Europe - born to charge, doomed to overheat.” Meet the world’s most self-aware charger in The Faulty Charger’s Diaries, and why EU rules must keep us safe 🔥 #WCRD #WorldConsumerRightsDay

Unsafe products don’t stop at EU borders, but strong standards & customs can. Great insights from @myky-ta.bsky.social at ANEC's webinar on #WorldConsumerRightsDay. Safer products need: ▪️Customs & market surveillance cooperation ▪️Better-equipped customs authorities ▪️An ambitious #EuropeanProductAct

(Thread) 📣 Over 200 organisations and academics are calling the European Commission for a strong Digital Fairness Act that delivers meaningful protection online for all, including vulnerable groups.

#ChoiceByDefault is here! 📱For years, iOS users were pushed toward Safari. Now, thanks to the DMA, Apple’s iOS 18.2 lets you pick your default browser from top options in your country. The DMA is opening doors, and giving consumers the power to decide. More here: www.beuc.eu/factsheets/y...

The Digital Omnibus could weaken cookie protections! 🍪 The new personal data definition may exclude cookies, letting data brokers claim they don’t need consent for them. This risks more confusion and less user control. More via @capitolforum.bsky.social ➡️ thecapitolforum.com/eu-cookie-ba...

💡📄 Bringing down energy prices is a top priority for Europeans following the gas crisis and recent uncertainty in the Middle East. Yesterday the EU issued proposals to do just that, to which we responded positively 👇

The EU today published much-needed plans to reduce consumers’ energy bills. The move comes as Europe potentially faces another energy price crisis caused by fossil fuel dependence. This could reduce energy bills and give consumers more protections (inc. for most vulnerable). Our reaction 👇

Some big manufacturers stop retailers from buying products in other EU countries. These “territorial supply constraints” keep prices artificially high and limit choice. BEUC and @eurocommerce.bsky.social urge the EU to end these unfair barriers. Read more: www.beuc.eu/letter/joint...

Energy prices are at the top of the political agenda once again. But policymakers must keep in mind that energy affordability affects us all: businesses of all sizes *and* households. BEUC Director General @arcapde.bsky.social explains what the EU can do in our new blog 👇

🥓 No more veggie "bacon"or "chicken" but veggie burger and sausage are still ok. EU institutions regrettably agreed to ban 31 meat-related terms for plant-based food, arguing they create confusion for consumers, when the majority agrees with them. Our reaction: www.beuc.eu/press-releas...

7 March marks 2 years since the EU’s Digital Markets Act entered into application. Since then, consumers have a right to more choice, stronger control over their data, and improved search and shopping results. The first benefits are already visible across the EU ➡️ www.beuc.eu/factsheets/y...

🚨The EU rapid alert system for dangerous non-food products recorded 4,671 alerts in 2025, showing unsafe goods are still reaching #consumers across Europe. 🔎Digital product passports can help, but essential warnings must stay on paper too. 📰Read ANEC's press release here: anec.eu/images/Publi...

New Commission Safety Gate data on unsafe products calls for a market surveillance overhaul: 1️⃣Online marketplaces must be liable when no one else ensure consumer safety in the EU 2️⃣The EU should fast-track action on cross-border risks affecting consumers Reaction: www.beuc.eu/press-releas...

We agree. Energy affordability affects us all: both businesses and households. Our take on everything the EU can do to ensure energy remains affordable 👇

Energy prices are at the top of the political agenda once again. But policymakers must keep in mind that energy affordability affects us all: businesses of all sizes *and* households. BEUC Director General @arcapde.bsky.social explains what the EU can do in our new blog 👇

A new report by our member the Norwegian Consumer Council shows how digital products and services are getting worse as soon as you got used to them. Consumers need stronger protections against such practices! Watch their new video and read the report to find out how we can counteract this trend📱⬇️

@arcapde.bsky.social showed at @economist.com's Antitrust Summit: Competitive telecom markets such as 🇷🇴, 🇵🇹 and 🇪🇸 are above 90% fiber rollout, while consolidated ones like 🇩🇪 and 🇧🇪 stay below 30%. Strong merger control drives competition and investment and keeps prices lower and choices diverse.

Retirement might seem far off for many of us. Even with increasing pension ages, it's something that requires preparation. With reduced state pensions, consumers are having to look for other ways to save. Is the Pan-European Pension Product the answer? Find out in this Friday read on our blog 👇

🤔 Curious about what the recent deal on the EU Pharma Legislation will change for consumers? BEUC has compiled the positive changes the rules will bring in terms of access to medicines 👇 www.beuc.eu/success-stor...

🎉 Victory of our member Asufin in class action against Carrefour. 🇪🇸 Supreme Court ruled consumers weren't sufficiently aware of revolving credit cards' risks. Consumers were offered low monthly payments but at very high interest, creating indefinite debt. Consumers can now seek reimbursement.

*Update* Good news: this is now back on @ec.europa.eu's agenda and scheduled for 10 March!

Digital Learning Day is a great moment to spotlight tools that help people navigate today’s complex markets as consumers. The Consumer Education Hub gathers concrete consumer education initiatives so authorities, educators and consumer organisations can learn from each other and scale what works.

Our first panel brings together: 🗣️ Urs Buscke, @beuc.eu 🗣️ Dries Cuijpers, @acm.org 🗣️ Martins Prieditis, DG JUST, @ec.europa.eu 🗣️ Eugene McQuaid, TikTok 🗣️ Tim Stok, @tencent.bsky.social 🗣️ Lennart Wetzel, Snap Moderated by @zach-meyers.bsky.social, with reflections from Amelia Fletcher, CERRE

Energy is complex and participating in the transition can be difficult. That’s why consumers need to be properly protected, can access renewables, and benefit from innovative energy contracts.

🖥️ The EU's Digital Omnibus proposal on the GDPR goes beyond targeted modifications. ⚠️ It weakens longstanding consumer protections regarding data and privacy by reopening the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

With ageing populations, falling birthrates and increasing job automation in many countries, Europe is increasingly struggling to foot the bill for its state pension system. Could the Pan-European Pension Product be part of the solution?

With ageing populations, falling birthrates and increasing job automation in many countries, Europe is increasingly struggling to foot the bill for its state pension system. Could the Pan-European Pension Product be part of the solution?

Big Tech companies have put a lot of effort and money into making EU efforts to regulate them fail. 💰 Research by @somoamsterdam.bsky.social showed that Big Tech lobbying in 2025 exceeded that of the finance, energy and chemicals sectors, framing the EU's DMA, DSA and AI Act in their favour.

Misleading money tips are rife online. Our 🇬🇧 member Which? explains why it's good to be wary of 'finfluencers' when looking for financial advice 👇

PEPP to the rescue? Will @ec.europa.eu's revamped Pan-European Pension Product help solve Europe's pensions crisis? Read more in our latest blog article 👇

PEPP to the rescue? Will @ec.europa.eu's revamped Pan-European Pension Product help solve Europe's pensions crisis? Read more in our latest blog article 👇