📰 Latest Money Advice / Debt Sector News: Christians Against Poverty publishes new report on barriers to work malg.org.uk/christians-a... #unemployment #mentalhealth @kiriadams.bsky.social

ONE WEEK LEFT TO COMPLETE THE SURVEY! Your input is much needed and much appreciated...

Day 3 on the job for our new CEO @tvradiopeg.bsky.social and we’ve thrown her in at the deep end at the coeo UK Customer Summit at Aspire Leeds - Please give her a warm welcome! #COEO2026 #CFS2026UK

The MALG Conference 2026 is COMING on Thursday 12 November - SAVE THE DATE and watch this space www.malg.org.uk/conference. Not attended before or have attended and need a refresher? Hear from last year's delegates about why "MALG is the place to be": youtu.be/exm44DGKdXM?...

To mark his retirement, Bob Winnington has named a list of new MALG Ambassadors who regularly go above and beyond to promote MALG’s purpose of ‘working together to improve the lives of people in debt’: www.malg.org.uk/ambassadors

SECTOR RESEARCH SURVEY NOW OPEN FOR 2 WEEKS - PLEASE COMPLETE! As part of the research we are carrying out ‘Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era‘ we've launched a survey for professionals working across the debt landscape malg.org.uk/genai_debtad...

🎙️ On our recent Podcast episode Laura Naylor explains why and how Dukes Bailiffs Limited created its own in-house AI Chatbot for enforcement cases - and what impact it has on customer engagement and outcomes: www.linkedin.com/feed/update/... ...

💻 Members: Don't forget to join us at 10am tomorrow for your fortnightly opportunity to drop in for collaboration and open discussion around the latest issues facing professionals working across the debt landscape: malg.org.uk/meetings/cor...

ONE WEEK TODAY!

The theme of the upcoming MALG Midlands Meeting is: ‘Future in Focus: BNPL, Resolvecall & Customer Engagement’. Sessions include: *Buy-Now-Pay-Later FCA Regulation July 2026 *BNPL & Credit Scores *Home Engagement Visits Register via the email invitation now: www.malg.org.uk/events

📰 Latest Money Advice / Debt Sector News: Financial Ombudsman Service calls on university students to watch out for common financial pitfalls malg.org.uk/financial-om...

MALG East Anglia Meeting: ‘Know the Signs, Stop the Harm’. Sessions inc: *Women & Gambling Harm Awareness Sessions Information & the ‘Way Forward Support Group’ *How to Spot a Loan Shark @slsengland.bsky.social Register via the email invitation now. www.malg.org.uk/events

🗓️ With a new CEO to onboard and a new venue to find, we’re a little later to the party than usual but we’re all set to make this year’s MALG Conference bigger and better than ever! Get your diaries blocked out MALG Community - it’s coming… www.malg.org.uk/conference

🗓️ TWO WEEKS TODAY: MALG North West Virtual Meeting 🗓️ 🔮 Theme: The Past, the Present & the Future – Through the Eyes of our Members & MALG’s CEOs (Bob Winnington and @tvradiopeg.bsky.social). 📧 Register online now using the link in your email invitation. www.malg.org.uk/events

📥 National Members: Check your inbox for access to papers from last week's National Members Meeting including links to the report Jane Tully referenced as requested.

📰 Latest Money Advice / Debt Sector News: New @moneyadvicetrust.bsky.social report 'Lost in the System' looks at council tax collection in England malg.org.uk/new-money-ad...

📰 Latest Money Advice / Debt Sector News: Financial Conduct Authority (FCA) confirms new protections for Buy Now Pay Later borrowers malg.org.uk/fca-confirms... #BNPL #BuyNowPayLater

In the February 2026 edition of 'MALG Community Catch-Up': 🟩 Introducing our new CEO Peg Alexander! 🟩 AI Debt Advice Research Podcast 🟩 MALG Conference 2026 - Save the Date 🟩 New MALG Ambassadors & More... www.linkedin.com/feed/update/...

📰 Latest Money Advice / Debt Sector News: @citizensadvice.bsky.social publishes report ahead of five year review of Breathing Space malg.org.uk/citizens-adv...

🗓️ Planning your 2026 events calendar? You won't want to miss the MALG Conference. Announcement coming soon! 📽️ youtu.be/exm44DGKdXM?...

📥 Members: Check your inbox for the NEW PASSWORD AND ZOOM LINK for this week's MALG Friday Forum (and all future fortnightly sessions until we let you know otherwise). malg.org.uk/meetings/cor...

🎙️ OUT NOW 🎙️ “The risk isn't malicious AI, it's misplaced confidence.“ Listen to Mark Pearce of Wyser talk about why we're carrying out this new research into self-serve AI debt advice lnkd.in/egJmcAnS on the MALG Podcast at www.malg.org.uk/podcast or wherever you get your podcasts.

ONE WEEK LEFT TO REGISTER!

So pleased I’ll be joining MALG as their new CEO. Very exciting times ahead!

📣 We are very pleased to announce the appointment of Peg Alexander as the new CEO of MALG! She will take up the position in March 2026, succeeding long‑standing CEO Bob Winnington, who retires at the end of that month after a decade leading the organisation. 📰 malg.org.uk/peg-alexande...

🎙️"Less than half our cases ever go to enforcement."🎙️ Not what you would expect to hear from Dukes Bailiffs? In our latest podcast episode Sarah Naylor explains how efficient recovery and customer care go hand-in-hand in 2026: www.linkedin.com/feed/update/... Listen at www.malg.org.uk/podcast.

📰 Latest Debt / Money Advice Sector News: @moneyandmentalhealth.org Policy Institute report highlights 'postcode lottery' causing vulnerable people to miss out on support malg.org.uk/money-and-me...

2 WEEKS TO GO - join the 150 others who've already registered for our National Members Virtual Meeting on 12th Feb!

Latest Debt / Money Advice Sector News: Debt Talk CIC publishes first report, revealing 'hidden debt crisis' affecting Bangladeshi Londoners malg.org.uk/debt-talk-ci...

Join us for this week's MALG Friday Forum to hear from researchers from @uniofglos.bsky.social and Swansea University for an update on their MALG-backed BNPL user research. Here's how you can get involved: malg.org.uk/co-creating-... malg.org.uk/meetings/cor...

Got 'lived experience' of needing and/or accessing debt advice? If you’ve: *Looked online for debt help *Tried an AI tool for guidance *Struggled to know what info to trust *Felt overwhelmed/unsure where to turn ...register your interest to take part in vital research: malg.org.uk/genai_debtad...

Welcome to the newly-named MALG Community Catch-Up. In this edition: ✅ AI Debt Advice Research 🎙️ Latest Podcast Ep 🎧 Podcast Sponsorship 💻 National Members Meeting 12 Feb 🆕 New Members 🗨️ Friday Forum 📍 Regional Meetings 📰 Money Advice/Debt Sector News www.linkedin.com/pulse/malg-c...

3 WEEKS TODAY! See the updated full agenda including Chris Fitch's session entitled 'What we can Learn about Vulnerability from Spies and Shoplifters' at: www.malg.org.uk/events. Please be sure to register in advance to receive joining instructions.

Latest Money Advice / Debt Sector News: Enforcement Conduct Board publishes 2026 Insight Report malg.org.uk/enforcement-... ECB CEO Chris Nichols will be speaking on this at our National Members Virtual Meeting on 12 February www.malg.org.uk/events

🙏 HELP SHAPE FUTURE GUIDANCE ON THE SAFE AND APPROPRIATE USE OF SELF-SERVE AI IN DEBT ADVICE 📜 We're looking for debt advisers and their clients; adviser managers or supervisors; & other colleagues to take part in one 60-minute, one-to-one interview, via Microsoft Teams malg.org.uk/genai_debtad...

Latest Debt / Money Advice Sector News: Centre for Responsible Credit @responsiblecred.bsky.social publishes 'Credit Score Trap' report malg.org.uk/centrefor-re...

📰 Coverage for our new research project powered by Wyser www.credit-connect.co.uk/news/malg-se.... Debt advisers: Find out more and get involved at malg.org.uk/genai_debtad...

Exploring what safeguards are needed to ensure Generative AI is used safely for debt advice @malguk.bsky.social www.rightsnet.org.uk/now/post/69585

OUT NOW! Efficient, Ethical Enforcement in Action: How the Naylor Sisters Are Redefining Industry Standards. Laura, Sarah & Zoe talk about how their family firm has evolved into a leader known for innovation, ethics & a people‑centred approach in a misunderstood sector www.malg.org.uk/podcast

📰 BIG NEWS! We have secured funding from Money & Pensions Service to undertake a piece of research entitled: ‘Exploring Safe & Effective Self‑Serve in Regulated Debt Advice in the Generative AI Era’. 📜 Mark Pearce of Wyser AI will be on tomorrow's MALG Friday Forum. malg.org.uk/debt-adviser...

📥 National Members: Check your inbox and REGISTER NOW using the password-protected link to the online booking form. Sessions include updates on: *Vulnerability *HM Treasury Strategy *NEW MALG Money Advice Research Project *Enforcement Conduct Board Data Insight Report www.malg.org.uk/events

💥MALG Friday Forum is BACK for 2026 - the only place you can jump on screen with professionals from across the WHOLE debt landscape. This wk: Updates from John Webb of Experian on its new Credit Scoring Methodology & Mark Pearce of Wyser on a new AI project we've secured funding for! lnkd.in/d5PA2DA

Latest Money Advice Sector News: @stepchange.bsky.social Debt Charity says increase in consumer credit borrowing may indicate Christmas debt struggles to come malg.org.uk/stepchange-d... @bankofengland.bsky.social

Make the most of your 2026 marketing budget by using some of it to sponsor the MALG Podcast! Enable these vital conversations about 'working together to improve the lives of people in debt' to continue: www.malg.org.uk/podcast Get in touch with Bob Winnington now!

🙏 If you care about 'working together to improve the lives of people in debt', here's how you can help us take it to the next level in 2026: We're the ONLY UK membership organisation that spans the WHOLE of the debt landscape from financial capability to enforcement and everything in between. BUT...

Merry Christmas and a Happy New Year! Thank you for 'working together to improve the lives of people in debt' in 2025 - your work makes a real difference and it is a privilege being the facilitator of collaboration across the whole landscape.

🎙️The 12 podcasts of Christmas🎄 We’re taking a festive break from our podcast in Dec to give you a chance to catch up on our first 12 eps if you haven’t yet listened to them all at www.malg.org.uk/podcast or wherever you get your podcasts. We’re looking for a Podcast Sponsor for 2026 – get in touch.

Get your Christmas Jumpers at the ready for this week's MALG Friday Forum! It's the last one of 2025 so we'd love to get as many of you as possible 'working together to improve the lives of people in debt' before the festive break. malg.org.uk/meetings/cor...

Never been to one of our Regional Meetings? This was a piece of feedback from the recent MALG North East & Yorkshire Meeting from Jenny Wright, Regional Partnership Manager ‑ Yorkshire & Humber, Money and Pensions Service. Working together to improve the lives of people in debt across the UK.

🎙️ Missed the Live Podcast at #MALGConf2025? You can listen to a summary of it at www.malg.org.uk/podcast or wherever you get your podcasts. 🪑 MALG CEO Bob Winnington sits down with former MALG Chair and current Small Business & Entrepreneurship Lead at the Institute of Directors (IoD), Liz Barclay.