Rachel is speaking out because she has evidence to show how revenge evictions by housing associations happen, step by step, and because many tenants do not survive the process long enough to document it. shaction.org/2026/03/04/o...

In Episode 66 of the Housing Sector Podcast, Suz from @shacaction.bsky.social and I discuss service charges, housing benefit oversight, communication plans, and why many residents never make it to tribunal. youtu.be/xwkk64KfC5s #HousingSector #ServiceCharges #SocialHousing

Over 63% of concluded First-tier Property Tribunal cases on resulted in judges finding some level of overcharging — with charges reduced or removed, and in some cases services not delivered at all. @shacaction.bsky.social breaks down what that means for residents. www.youtube.com/shorts/iJcx8...

SHAC Article - London Rents A Blow to Key Workers - by Mary Pimm shaction.org/2026/02/15/l... "the failure to consult all interested parties [meant] the dominant voices were housing associations, councils and other providers" Why we're campaigning for change.

SHAC Research Finds Overcharging in More Than 63% of Tribunal Cases But government and landlords continue to deny that it is systematic! #EndServiceChargeAbuse shaction.org/2026/02/13/s...

SHAC Article - Jess Owens writes about the way that housing associations want to be treated as public sector bodies for some of the benefits it brings, but not when it comes to obligations under the Equality Act 2010. shaction.org/2026/02/04/h...

SHAC Article - as Michael argues, nothing less than total reform will serve us now. shaction.org/2026/01/31/n...

With thanks to @thisisthesentinel.bsky.social for giving international exposure to the scandal of service charge abuse in the UK, and to SHAC's #endservicechargeabuse campaign. sentinel.yuvoice.org/apartment-se...

Listen to them lie! Clarion Housing Group simultaneously failing on repairs and service charges. Time to #EndServiceChargeAbuse. Join us! www.youtube.com/watch?v=f3L3...

Call to action! 🫵 SHAC has just launched a survey collecting data on services charges to contribute to a strategic legal challenge If you have suffered from service charge abuse, please complete and share this survey 💥

SHAC Service Charge legal challenge Evidence Survey Launch 🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey! shaction.org/2026-service... We're collecting data to launch a strategic legal challenge against government. 🚩#EndServiceChargeAbuse

SHAC and Members in the Morning Star More embarrassment for Peabody - exposed for leaving tenants and residents without heating and hot water even in a cold snap ... including vulnerable people. morningstaronline.co.uk/article/hous...

Thx bsky.app/profile/labour-hub.bsky.social - also covering disgraceful lack of heating and hot water in east London Peabody tower blocks ... labourhub.org.uk/2026/01/08/e... Landlord responded after media descended - it seems public image rather than the law is their priority!

Thanks to @thecanaryuk.bsky.social for reporting on the plight of tenants & residents left without heating & hot water. They've been ignored by @Peabody for five months and counting. www.thecanary.co/uk/news/2026...

Thanks to bsky.app/profile/bigi... for offering us the chance to talk about our vision for a national housing union! #NationalHousingUnion www.bigissue.com/opinion/hous...

As we look forward to stepping up the fight in 2026 ... #NationalHousingUnion shaction.org/a-national-h...

#PlusDaneHousing: "Even senior staff failed to behave in anything approaching a responsible or professional manner. One individual became so discomposed that she placed her hand in a resident’s face while the resident was talking." #UKhousing @shacaction.bsky.social shaction.org/2025/12/21/b...

SHAC Article Our members are calling out landlord intimidation tactics. Here, Ella talks about her landlord, Plus Dane, who couldn't accept that tenants & residents might have legitimate complaints. Landlords fear organised tenant & resident power. We welcome it. shaction.org/2025/12/21/b...

SHAC and Members in the News @thecanaryuk.bsky.social reports on fantastic victory by our member Pete Wilks, but as we say, few people have the capacity to do what he has done on behalf of his whole estate. It cannot be left to individuals to challenge. www.thecanary.co/uk/news/2025...

More about how landlords are scamming tenants, residents, and the public purse. We are campaigning to stop it. observer.co.uk/news/nationa...

SHAC in the News - making a powerful case for fully funded council housing instead of relying on private developers who then refuse to deliver promised new social and affordable housing. Meanwhile, thousands suffer on council housing waiting lists. www.youtube.com/watch?v=b3lD...

SHAC Article - Eight Ways That Landlords Subvert Disability Law shaction.org/2025/11/17/e... Carl shows how landlords adopt policies which downgrade the rights of disabled people and other groups. But the Equality Act 2010 is clear - landlords cannot choose whether or not to comply.

SHAC Article Antisocial behaviour can drive people to desperate measures when landlords persistently fail to deal with it, backing them into a corner. shaction.org/2025/11/12/f... See also shaction.org/asb/

Thx to @tomswarbrick.bsky.social & LBC for inviting us to discuss service charge abuse after both SHAC and The Telegraph covered the story of Plus Dane charging more than £4K to tend a small area of garden & raising service charges by 60%+. #EndServiceChargeAbuse www.youtube.com/watch?v=dZuE...

SHAC and Members in the Press Thx @thetelegraph.bsky.social for covering the insane & unregulated world of service charges. This will continue until govt gets a grip on this - and equalises rights for all. shaction.org/wp-content/u...

Thx @mstaronline.bsky.social for covering the Labour government's obsession with house building targets and ignoring deep structural problems in the housing market. Landlords & developers whistle: the Labour govt dances to their tune. morningstaronline.co.uk/article/labo...

We were intvited onto James Hanson's LBC radio show to discuss Awaab's Law, which came into effect on 27th October. Instead of a solution, it is an abdication of government responsibility. Listen at www.youtube.com/watch?v=vI0K...

Thank you to Shay Kaur Grewal and BBC Radio for inviting SHAC to comment on the London Mayor's latest reduction in housing targets, bowing to pressure from big developers. It's the same across the country & needs to be called out! www.youtube.com/watch?v=9K5g...

Our conference agreed - we need a national housing union! Now we're starting the process of building on. Find out more, get involved, build tenant and resident power here: shaction.org/2025/10/16/c...

A great read! Thank you @housingsector.bsky.social. More on the conference and National Tenants and Residents Union initiative here: shaction.org/a-national-t... Join SHAC free here shaction.org/shac-registr...

It's necessary. It's happening. Ben Jenkins & Housing Sector gave us the chance to explain plans for a genuinely democratic National Tenants' and Residents' Union. Conference: 11-4 - 11th October Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online. www.youtube.com/watch?v=ZROt...

SHAC Article: Plus Dane Charging Thousands for Services We Never See shaction.org/2025/09/21/p... 📣 Plus Dane is financially exploiting tenants and residents. ✊ SHAC is supporting their fight back.

Thx @bbclondon.bsky.social for inviting SHAC to comment on a flawed @homebuildersfed.bsky.social report that urges cutting social housing targets. Actually, social housing should be funded through full council grant - it's more effective & pays for itself. www.youtube.com/watch?v=SYM-...

SHAC Article - A Million Empty Homes and a Housing Shortage shaction.org/2025/09/09/a... Underscoring the myth of a housing shortage. The real issue is a lack of genuinely affordable housing and the cause is a series of political decisions, all of which can be reversed. Join us to get better.

SHAC and Members in the Press Thx @privateeyenews.bsky.social for continuing to expose service charge abuse: it carries on, even after death and even as landlords admit overcharging. Welcome to the wild, wild west of unregulated housing association finances. SHAC campaigns to end this.

Thanks @rachaelmaskell.bsky.social and all others who signed our open letter to Keir Starmer, Angela Rayner & @matthewpennycookmp.bsky.social. Essential to create a faster, fairer system to resolve service charge disputes. More at petition.parliament.uk/petitions/73...

Join us at 6.30pm on Thursday 11th September in discussion with Adam Gabsi of Inclusion London to discuss discrimination in the housing sector against disabled people, disability benefit cuts, and working together for safe, accessible housing. Online by Zoom: tinyurl.com/DisVizH

Thanks to BBC Sussex for inviting SHAC to comment on the Regulator of Social Housing finding Arun District Council guilty of neglecting the homes and neighbourhoods under its control - and doing so over a period of decades. www.youtube.com/watch?v=s7Ib...

Register now - spaces are limited! The national tenants and residents union conference, 11am-4pm on Sat 11th Oct. Venue: the Indian YMCA, 41 Fitzroy Square, London W1T 6AQ, with excellent tube / bus links. Zoom attendance also available. tinyurl.com/STRUC25

Surely a no-brainer for this government which claims to want to do more to protect tenants and residents from unscrupulous landlords? Petition here petition.parliament.uk/petitions/73...

Housing Sector Podcast #49 Fire Safety in High-Rise Homes: Compliance Fact or Compliance Theatre? Birmingham resident & H&S professional Mel Little exposes: – Failed fire doors – Blocked fire access – Missing safety case files youtu.be/UtwM07AbJv8

Dean Kennedy - The Resident Who Sent Bailiffs into L&Q's Head Office It started with a complaint about ASB and ended up with the resident sending court bailiffs to one of the largest housing associations in England (L&Q), to recover the compo he was awarded. www.youtube.com/watch?v=mlVY...

SHAC Article - When it comes to service charges, tenants who pay additional charges are the forgotten victims - but they are victims. Michael explains. shaction.org/2025/08/12/i...

George writes about Abbeyfield England giving the appearance of quality controlling Abbeyfield alsmshouses, but without actually delivering accountability. shaction.org/2025/08/08/t...

Celebrating the first 1,000 signatures on our newly launched Parliamentary Petition and Ben Jenkins, SHAC member and Housing Sector podcaster, invites you to imagine this 👇👇👇 #EndServiceChargeAbuse www.youtube.com/watch?v=tAPa...

SHAC in the Press - With thanks to Private Eye for including SHAC comment on Anchor Hanover housing association. The organisation commercialised heavily after it merged, and then went into a governance tailspin. This is gambling with people's lives and not how we solve the housing crisis.

SHAC Article - Jean's Story: Life and Death with Shared Ownership Jean's personal story of injustice, discrimination against leaseholders, and a broken housing system told through the eyes of her daughter Gill. shaction.org/2025/07/30/j...

Brilliant work by English for Action - a genuine empowerment of their students. What an achievement!

Following months of grassroots organising, ESOL learners from our Tower Hamlets Housing Action Group held Clarion Housing to account over disrepair. A big win thanks to support from @shacaction.bsky.social and ongoing solidarity from @umakumaran.bsky.social 💥📣 #HousingJustice #EFAChange #ESOL

▶️ Signing is not enough! 🚩 We need all to share and badger others to sign too! 🔥 #EndServiceChargeAbuse petition.parliament.uk/petitions/73...