Kara Kane
@karakane-kk.bsky.social
📤 328
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Design leadership — writing a book called Strong Design.
reposted by
Kara Kane
Will Yeates
9 days ago
Some good news in dark times Alaa Abdel Fattah: British-Egyptian activist reunited with family - BBC News
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Alaa Abdel Fattah: British-Egyptian activist reunited with family
After nearly six years in prison, Alaa Abdel Fattah is released from prison in Egypt.
https://buff.ly/5ELdrpb
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Kara Kane
Martin Jordan
20 days ago
1 week to go: Next Friday afternoon,
@karakane-kk.bsky.social
and I will be running a workshop on making end-to-end
#serviceDesign
finally happen. Join us if you’re attending
@sdingov.bsky.social
. The format is just coming together – after (as always) valuable input from
@claragt.bsky.social
.
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Kara Kane
Clara Greo
2 months ago
The new Public Design Evidence Review is interesting and so important We must document and talk about design and research in the public sector, how it works and what it does. I can't wait to sink my teeth into the Case Study Bank in particular!
www.gov.uk/government/p...
?
@karakane-kk.bsky.social
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Public Design Evidence Review: Case Study Bank (HTML)
https://www.gov.uk/government/publications/the-public-design-evidence-review/public-design-evidence-review-case-study-bank-html
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Kara Kane
Clara Greo
4 months ago
I'm developing a training course on how apply a Test and Learn approach in the UK government — something practical, focused on real examples and how to actually do it in day-to-day work. If this sounds interesting to you, please help us by filling in this survey
docs.google.com/forms/d/e/1F...
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Practical Test and Learn
Clara Greo and Jo Carter are planning to develop a workshop series that helps people working in government and third sector organisations to adopt a test and learn approach to policy and service…
https://docs.google.com/forms/d/e/1FAIpQLSeQBngbtsy6X-hBCw_mkSuxGDpamAUuN3bphTimyn1ac_rekA/viewform
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Kara Kane
Rachel Coldicutt
4 months ago
I know everyone is obsessed with efficiency just now but I find this framing really irresponsible. There is no DOGE done right because DOGE is a power play by fascists
demos.co.uk/research/dog...
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DOGE done better: The case for progressive efficiency and a streamlined state
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
https://demos.co.uk/research/doge-done-better-the-case-for-progressive-efficiency-and-a-streamlined-state/
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reposted by
Kara Kane
Martin Jordan
4 months ago
‘Protecting our practice’ was the title of the opening talk
@karakane-kk.bsky.social
and I gave at the Amsterdam User Needs First conference in April. We discussed current events and what the
#govDesign
community can do not to let things get undone. The recording is now available on YouTube:
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Protecting our practice: How to not let things get undone
YouTube video by UK Gov Design
https://www.youtube.com/watch?v=mVy6DXpQKU4
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reposted by
Kara Kane
Martin Jordan
5 months ago
Happy
#GAAD
reminder for later today: Our int’l
#GovDesign
call #36 on
#accessibility
&
#inclusion
starts at 3:30 pm BST 🌍 4:30 pm CEST 🌍 10:30 am EDT 🌎 7:30 am PDT 🌎 —you’ll hear from
@hidde.blog
,
@priyanca.bsky.social
, and my @digitalservice.bund.de colleagues Christoph Schmidl & Marion Couesnon
add a skeleton here at some point
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Kara Kane
Don Moynihan
5 months ago
Shout out to the disabled community for always showing up, always being on the right side of history and justice, always willing to put their bodies on the line, all for the cause of making sure *everyone* has the basic dignity of health care.
add a skeleton here at some point
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reposted by
Kara Kane
Martin Jordan
5 months ago
Proposal accepted! LinkedIn post turned into a workshop format for
@sdingov.bsky.social
: “How to exit our
#serviceDesign
Groundhog Day experience?”
@karakane-kk.bsky.social
& I will run a workshop on making end-to-end service design finally happen. We hope to see you there: Edinburgh, 17-19 Sep
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reposted by
Kara Kane
Martin Jordan
5 months ago
One more terrific talk from the
#UserNeedsFirst
#GovDesign
conference went up on YouTube:
@richardpope.org
’s closing keynote, “Beyond user needs: Why we need an expanded design philosophy for the digital public sector” with plenty of food for thought—
youtu.be/0z3trE1RAlk
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Beyond user needs: Why we need an expanded design philosophy for the digital public sector
YouTube video by UK Gov Design
https://youtu.be/0z3trE1RAlk
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reposted by
Kara Kane
Andy Jones 🏳️🌈
5 months ago
@kerry1yons.bsky.social
and I were asked to write an article for
#servicegazette
about our work on standards and accessibility guidance over the last couple of years. We're pleased to say you can now read the online version that was in the recent print version.
medium.com/the-service-...
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Developing standards and accessibility guidance
Improving services by making standards and accessibility simple
https://medium.com/the-service-gazette/developing-standards-and-accessibility-guidance-7ea26e5ffc17?source=friends_link&sk=dc5c491c51145d5e719141ae7c0f8ddf
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reposted by
Kara Kane
Will Yeates
6 months ago
“If I die, I want a loud death,” Hassouna wrote on social media. “I don’t want to be just breaking news, or a number in a group, I want a death that the world will hear, an impact that will remain through time, and a timeless image that cannot be buried by time or place.”
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‘If I die, I want a loud death’: Gaza photojournalist killed by Israeli airstrike
Fatima Hassouna, who had been documenting war in Gaza for 18 months and was subject of new documentary, killed along with 10 members of her family
https://buff.ly/zVYz5Ka
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reposted by
Kara Kane
Martin Jordan
6 months ago
The first talk from last week’s Amsterdam
#UserNeedsFirst
#GovDesign
conference is up on YouTube: Stephanie Kaiser, Chief Product Officer of
@digitalservice.bund.de
, on ‘Change through delivery’ and a transformation approach for the complex German government system. Enjoy! 📺
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Change through delivery: A strategy for transformation in the complex German system
YouTube video by UK Gov Design
https://youtu.be/4JZRhZxbv8Y
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reposted by
Kara Kane
Martin Jordan
6 months ago
This morning, the
#UserNeedsFirst
#UserNeeds
conference in Amsterdam kicked off!
@zuydweg.nl
and team have done a fantastic job creating a 3-day event full of learning, sharing and connection-building.
@karakane-kk.bsky.social
and I had the opportunity to give an opening talk on our challenges.
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Kara Kane
Martin Jordan
6 months ago
En route and writing— And so is
@karakane-kk.bsky.social
from her side of Europe. Tomorrow morning, we’ll have the honour to give a talk at the
#UserNeedsFirst
#GovDesign
conference in Amsterdam. We’ll discuss “Protecting our practice: how to not let things get undone”—cause that’s necessary.
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Kara Kane
Jukesie
6 months ago
A special edition of my newsletter focused on the Cabinet Office Test, Learn and Grow team vacancies (and principles).
@karakane-kk.bsky.social
newsletter.digitalbydefault.jobs/internet-of-...
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Internet of Public Service Jobs - Test/Learn/Grow
This is a special edition supporting the Cabinet Office's Test, Learn and Grow team with their recruitment campaign. I have nothing to do with the team in any capacity and nobody asked me to do it but...
https://newsletter.digitalbydefault.jobs/internet-of-public-service-jobs-test-learn-grow/
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New Service Gazette created in ~4 weeks! We love an ambitious timeline and thankfully we have great writers and collaborators that join us in the fun sprint to our print deadline.
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6 months ago
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Kara Kane
Martin Jordan
7 months ago
How can we protect our practice in these unsettling times? In our opening talk at the
#UserNeedsFirst
Amsterdam conference,
@karakane-kk.bsky.social
and I will be talking about how not to let things get undone. Join us and hundreds of
#GovDesign
ers on 9 April!
userneedsfirst.yellenge.nl/program/
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The Cabinet Office Test, Learn and Grow team are hiring 11 roles across product, delivery management, data analysis and design. Come work with us on public sector reform!
www.civilservicejobs.service.gov.uk/csr/index.cg...
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Quick Check NeededGOV.UK
https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=Y29udGV4dGlkPTEyMzUzMzY1OSZwYWdlY2xhc3M9U2VhcmNoJnBhZ2VhY3Rpb249c2VhcmNoY29udGV4dCZvd25lcj01MDcwMDAwJm93bmVydHlwZT1mYWlyJnJlcXNpZz0xNzQxOTc1ODU2LWU0NmFiOTExNWJkY2VmMDViYjU5MjQ0ZTIzMDdkZWFkMDA3NWI1MTk=
7 months ago
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reposted by
Kara Kane
National Council on Independent Living
7 months ago
Directed by Jim LeBrecht (Crip Camp), CHANGE, NOT CHARITY: THE AMERICANS WITH DISABILITIES ACT premieres March 25 at 9:00 p.m. Eastern on PBS, YouTube and the PBS App. Watch the trailer:
bit.ly/4iHmVfb
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Trailer | CHANGE, NOT CHARITY: THE AMERICANS WITH DISABILITIES ACT | American Experience | PBS
While curb cuts, ramps at building entrances, and braille on elevator buttons seem commonplace today, they were once the subject of a pitched battle that landed on the steps of Congress. CHANGE, NOT CHARITY: THE AMERICANS WITH DISABILITIES ACT tells the emotional and dramatic story of the decades-long push for equality and accessibility that culminated in the 1990 passage of the ADA, one of the most consequential civil rights bills in the nation’s history. Directed by Jim LeBrecht (Crip Camp), written and produced by Chana Gazit, produced by Hilary Klotz Steinman and Sarah Keeling, and executive produced by Cameo George, CHANGE, NOT CHARITY: THE AMERICANS WITH DISABILITIES ACT premieres Tuesday, March 25 at 9/8c on @PBS, YouTube and the PBS App. Official Website: https://www.pbs.org/wgbh/americanexperience/films/change-not-charity-americans-disabilities-act | #ChangeNotCharityPBS #History #Documentary This program is made possible by viewers like you. Support your local PBS station: https://www.pbs.org/donate Subscribe to the AMERICAN EXPERIENCE channel for more videos: https://www.youtube.com/@AmericanExperiencePBS Enjoy full episodes of your favorite AMERICAN EXPERIENCE shows anytime, anywhere with the free PBS App: https://to.pbs.org/2QbtzhR FOLLOW AMERICAN EXPERIENCE Facebook: https://www.facebook.com/AmericanExperiencePBS/ Instagram: https://www.instagram.com/AmericanExperiencePBS/ Threads: https://www.threads.net/@americanexperiencepbs
https://bit.ly/4iHmVfb
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reposted by
Kara Kane
Lisa Jeffery
7 months ago
#ServicesWeek
2025, 17-21 March, will feature around 80 sessions from 20+ organisations. Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍 Get involved:
services.blog.gov.uk/2025/01/30/g...
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Get involved with Services Week 2025
Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...
https://services.blog.gov.uk/2025/01/30/get-involved-with-services-week-2025/
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Kara Kane
Ben #ActNow 🔥🌳🌊
7 months ago
🌏🌳🔥 NEW 'Environmentally sustainable services' guidance, just added to the UK government's Service Manual:
www.gov.uk/service-manu...
Looking forward to getting more detail in there soon.
#govdesign
#govdigital
#climateemergency
#sustainability
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Environmentally sustainable services - Service Manual - GOV.UK GOV.UK
Reducing the environmental impact of services.
https://www.gov.uk/service-manual/design/environmentally-sustainable-services
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reposted by
Kara Kane
Don Moynihan
7 months ago
New, at Can We Still Govern: Rachael worked as a govt technologist, specializing in trauma-informed design of public services. Then the Trump admin promised to put her and other public employees "in trauma." She explains what this means.
donmoynihan.substack.com/p/the-weapon...
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The Weaponization of Trauma
The human toll being being paid by public employees
https://donmoynihan.substack.com/p/the-weaponization-of-trauma
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reposted by
Kara Kane
Martin Jordan
8 months ago
Join Jukesie, me, and at least 432 other currently registered participants at the upcoming Amsterdam International
#GovDesign
conference in mid-April!
add a skeleton here at some point
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reposted by
Kara Kane
Martin Jordan
8 months ago
Live in the Chrome Web Store: Our extension ‘Simulating
#accessibility
personas’ is available and more easily installable. Building on the GOV.UK accessibility personas,
@jonowak.eu
built it for our internal testing routine at
@digitalservice.bund.de
. ⬇️
chromewebstore.google.com/detail/simul...
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reposted by
Kara Kane
Martin Jordan
9 months ago
Revisted the ‘Understanding and meeting
#policy
intent’ guidance my former team produced in 2022. I was delighted to see it recently updated by the UK
#policyDesign
community with plenty of good references and related sources. Thanks very much, folks!
www.gov.uk/service-manu...
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Understanding and meeting policy intent - Service Manual - GOV.UK GOV.UK
What policy intent is, how to translate it into a user-facing service and collaborate with policy colleagues.
https://www.gov.uk/service-manual/design/understanding-and-meeting-policy-intent
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Kara Kane
Martin Jordan
9 months ago
Here is how we are progressing international
#GovDesign
discourse in Helsinki, Amsterdam and beyond—
@karakane-kk.bsky.social
, Viktoria Westphalen, and I just published an update on our community activities. Join us in Amsterdam in April! 🌱
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Progressing international design discourse in Helsinki, Amsterdam and beyond
After the success of the Helsinki Conference we’re preparing our next events for 2025. First off is the User Needs First International Conference in Amsterdam in April.
https://designnotes.blog.gov.uk/2025/01/14/progressing-international-design-discourse-in-helsinki-amsterdam-and-beyond/
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Kara Kane
Ben #ActNow 🔥🌳🌊
9 months ago
I'm v excited that the GOV.UK Service Manual has today been updated to include using the Universal barriers to make services more inclusive. 👉
www.gov.uk/service-manu...
#govdesign
#inclusion
#exclusion
#servicedesign
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Making your service more inclusive - Service Manual - GOV.UK GOV.UK
Making sure everyone who needs your service can use it as easily as possible.
https://www.gov.uk/service-manual/design/making-your-service-more-inclusive
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reposted by
Kara Kane
Lisa Jeffery
10 months ago
#ServicesWeek
to return for its seventh year ✨ Please share and save the date: 17 to 21 March 2025 This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!
#ServiceDesign
#GovDesign
#LocalGov
#LocalDigital
services.blog.gov.uk/2024/12/19/s...
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Services Week is back for 2025
Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.
https://services.blog.gov.uk/2024/12/19/services-week-is-back-for-2025/
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reposted by
Kara Kane
Martin Jordan
10 months ago
Join us in April for the International
#GovDesign
conference in Amsterdam from April 9–11. The call for submissions remains open until December 15.
international.gebruikercentraal.nl/conference20...
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User Needs First International Conference 2025 - User Needs First
Amsterdam, the Netherlands - April 9, 10, 11. For anyone working on better government services. Here's all you need to know.
https://international.gebruikercentraal.nl/conference2025/
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Kara Kane
Kuba Bartwicki
10 months ago
Just published something about how we’re designing GOV.UK Chat, a product that’s currently in a private beta across some GOV.UK pages
insidegovuk.blog.gov.uk/2024/11/28/h...
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How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
https://insidegovuk.blog.gov.uk/2024/11/28/how-were-designing-gov-uk-chat/
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Kara Kane
Ben #ActNow 🔥🌳🌊
11 months ago
We're expanding the Service Manual on GOV.UK to all user groups + all service transformation topics. It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live... Help keep it up to date:
www.gov.uk/service-manu...
#govdigital
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Propose a change to the Service Manual - Service Manual - GOV.UK GOV.UK
How to suggest an addition or improvement to the Service Manual.
https://www.gov.uk/service-manual/communities/propose-a-change-to-the-service-manual
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Kuba and I are still looking for recommendations for this👇 Got a good list so far in the thread...who's missing?
add a skeleton here at some point
11 months ago
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