We're here in Dallas for the annual #NASWASummit25 to gather with thousands of workforce leaders, labor market experts, and policymakers. If you spot our bright Civilla bag, please stop and say hi to our designers Brianna and Eesha!

Last month’s White House executive order called for public services that are both functional and beautiful. We believe beauty is more than aesthetics—it’s about trust, dignity, and ease. Designed with care, services can rebuild trust in our institutions. Read more: civilla.org/stories/desi...

We are at #CAPCON25 at booth 409 this week! Come meet our team, grab some colorful swag & join our session on immersive storytelling tomorrow (3:30PM). See you there!

🚨Help us get to the SXSW stage! 🚨 Our proposed panel will explore what it will take to build a more integrated, modernized system that actually works for the people it’s meant to serve. Cast your vote and help bring this conversation to Austin!

Big shoutout to @mdhumanservices.bsky.social for launching a one-stop digital shop for benefits! This is a great example of how states are simplifying access to public benefits and making it easier for people to apply for multiple programs in one place. Check it out below!

Yesterday @orlandopbailey.bsky.social of @outliermedia.org reminded us that trust and relationship in storytelling aren’t built overnight, but developed over a lifetime. At @civilladetroit.bsky.social this reinforces why our work starts with deep listening, not quick solutions. #HumanCenteredDesign

We are looking for our next design lead to join the team here in Detroit. We encourage anyone passionate about HCD and experienced in leading design teams to consider this role! - civilla.org/careers

Looking to connect with orgs improving public benefits? We love the Digital Benefits Ecosystem Directory on the @beeckcenter.bsky.social Digital Hub. It reflects a truth we hold close at Civilla: institutions can be forces for good. Explore the network → digitalgovernmenthub.org/ecosystem/

Ready to learn more about using HCD in your work? Join us for our next 90-minute virtual workshop to explore the mindsets and methods of HCD, and the unique considerations of doing this work in the public sector. See you there! www.eventbrite.com/e/intro-to-h...

Rebuilding trust in government isn’t about quick wins. Nava's co-founder Rohan Bhobe reminds us that true efficiency is the result of durable, effective systems built to serve over time. At Civilla, we share that belief deeply. Check out the op-ed! 🔗 technical.ly/civic-news/g...

We redesigned our office by asking a simple question: what do our people actually need? The answer: 🍽️ A real place to eat lunch together 💻 Desks built for how they work 🎨 Creative tools they can find Small, thoughtful changes make a huge difference in how people feel at work.

Stories change minds. Stories change systems. So, when we design for people, how do we bring stories to life? 📣 Share people's actual words. 🚶🏾 Show the journey, not just problems. 💡 Highlight moments that matter. 🔎 Use clear visuals. #HumanCenteredDesign

Join our Civilla Chats on Friday, June 20, with our CEO @thejuliadale.bsky.social and Tina J. Walha, CEO of @usdigitalresponse.org, as they discuss leading through change and fresh perspectives on driving innovation when public service needs to evolve fast. Register here ➡️ lnkd.in/gxPcyApA

"Let's not replicate the barriers or the systemic biases that exist, and let's really put the effort into reimagining how government could work and should work" - @thejuliadale.bsky.social Thank you @tcfdotorg.bsky.social for the great event on #AI. www.youtube.com/watch?v=uSyw...

@thejuliadale.bsky.social on building AI systems that incorporate principles of human centered design: "It should always be humans first and machine second...It's more important now than ever is that equity must remain a non-negotiable." Full event: go.tcf.org/aievent

What happens when you need unemployment help but the system makes it nearly impossible? Our CEO, @thejuliadale.bsky.social, joins a conversation with @tcfdotorg.bsky.social about using technology to help people while ensuring that real humans still make the decisions. tinyurl.com/mt5z2x44

We're hiring! At Civilla, we're working to help 1 billion people through better, more compassionate institutions. We’re looking for talented research designers for our Detroit studio. Apply here ➡️ civilla.org/careers

Join our next Civilla Chats with our CEO @thejuliadale.bsky.social and @usdigitalresponse.org's CEO Tina Walha on leading boldly in a shifting government. Register below!

Civilla is growing — and we’re looking for thoughtful, creative researchers and designers to join our team in Detroit! 🗓 Applications open June 9 and will be available for a limited time. Want a reminder when the roles go live? Sign up for our mailing list: eepurl.com/dEeWHj

What if government benefits were approved in just ONE DAY? MI residents can wait 20+ days for benefit approval. We partnered with Michigan's Department of Health and Human Services to see if we could make determinations faster. Result: Same-day decisions became possible. civilla.org/stories/one-...

"Embrace the complexity of this moment. We are given the opportunity to find new ways to serve." Validating and important words from Chef Jose Andres at @codeforamerica.org's #CFASummit.

I am fortunate to be part of an amazing team at @civilladetroit.bsky.social and am grateful to have @andre-francisco.bsky.social and Alaina Curry by my side! #CfASummit

GREAT energy from the @codeforamerica.org Main Stage and the importance of building trust with our services. #CFASummit off to a powerful start!

We'll be at the @codeforamerica.org Summit this week! 🎉 @thejuliadale.bsky.social, @andre-francisco.bsky.social, and Alaina from our team will be there and ready to connect. Be sure to follow us here on Bluesky for updates or chat with us in person! #CfASummit #DesignForPeople

Want updates on how we're reimagining public services at Civilla? Subscribe to our newsletter here ➡️ civilla.us11.list-manage.com/subscribe?u=...

Our Civilla home at @techtown.bsky.social puts us right in the heart of Detroit's innovation community! 💡 Being surrounded by fellow problem-solvers in this historic space energizes our work designing better public services every day. This city's creativity is our constant inspiration.

Check out this article featuring our CEO @thejuliadale.bsky.social. Understanding "the person on the path" — real people using public systems — guides all our work. See how that principle has informed improvements to unemployment insurance systems. www.minneapolisfed.org/article/2025...

When systems aren't working, many say, "tear it down and start over." We see it differently. We believe in rolling up our sleeves and fixing what we have. Public institutions touch all our lives and are worth improving, not abandoning. See how we're making change: civilla.org/why-insituti...

We’ve created practical tools to help institutions design services that put humans first. Check out our free resources at civilla.org/practica

Curious about how design can transform public services? We've helped simplify applications for food assistance, redesigned unemployment systems, and more. See our projects at civilla.org/work

Hello Bluesky! 👋 We're Civilla, a nonprofit reimagining public-serving institutions through human-centered design. Nice to meet you! Visit us at civilla.org