Read “TLDR: This Is What Really Smart People Predict Will Happen With AI“ by Rachel Greenberg on Medium: ehandbook.com/tldr-this-is...

Portuguese cork avoids tariffs The Portuguese Cork Association (Apcor) has welcomed the inclusion of cork products in the list of exemptions from the trade agreement between the US and the European Union,

I recently posted Who Will Buy Poly from HP? The blood baths have continued. lnkd.in/e8QmjmKg Except for past and present leader Dave Shull, the entire Poly leadership team (director and above from engineering and product) are now gone. #tragic

The FREE Insider Lite is posted. View and sign up for the emails. open.substack.com/pub/davemich...

This seems so unfair

Al Gore’s Real-Time Climate Data Just Went Live—Here’s Why It Matters

Anticipating #EC25 buff.ly/ANmxzLO

I discussed the opening keynote of Nexus 2025 with Cognigy CEO Philipp Heltewig buff.ly/xfmgktT He covered new logos, new cash, and #ACI.

Marisa Rutti takes us through the Cisco 9800 Series Sustainable IP phones. #ISE2025 #Pickhitz

My last on-site interview from #MWC25. This one with Matija Razem of Infobip about CPaaS partnerships.

Interesting #MWC25 panel on e-commerce. It's still growing as are payment method options. Both #RCS and Network APIs are improving e-commerce. Aastha Bhardwaj, Jeff DeLong, Viktorija Radman, and Amelia Newsom-Davis #OneCommunicationPlatflorm #BillionsofConversations

CEO and CPO chatting about the most interesting comms acquisition in 2025 at #MWC25. Alianza acquired Metaswitch Networks today.

Discussing how CPaaS APIS from Infobit are being used by MNO Deutsche Telekom at #MWC25 with Noel Wirzius. buff.ly/zkX5HFU #billionsofconversations #onecommunicationsplatform

On the Barcelona side of the Atlantic-America ocean, they use paper straws in Sangria's.

It took 13 stories on the @nytimes.com to get to a headline without Trump in it.

Amy Roberge of Zoom CC shows her ability to overcome sales objections. #CCaaS

Check out this demo of the new Webex Room Designer from Svein Terje Steffensen at #CiscoLiveEMEA

#MicrosoftTeams - and if that's not enough, they also have a lot of software too - like Voca CCaaS. Also, strong on #MDEP and Zoom. Here's a deeper intro to Audiocodes. https://buff.ly/4gSD4NH #ISE25

Pleased to share a deeper dive with Neat - the Wonka of Meeting Rooms. Check out how the Neat Center contributes to the interview. https://buff.ly/4kb01yg #ISE2025 #MicrosoftTeams

Here is our video on Nureva! This is one of our #PickHitz from #ISE2025. Nureva was selected for its large room audio solutions. A challenge of hybrid work is multipurpose rooms - Nureva has it nailed.

The war on DEI is a smoke screen

TalkingPointz Pick Hitz davemichels.substack.com/p/ise-2025-t...

A horse walked into a Portuguese bagel shop and asked, "Why the long bagel?"

Time for another Dave Musing video - this one hwo the huperscalers WANT enterprise #CCaaS (and even better #CX) workloads. This video also gets into Google Engagement Suite and UJET.CX. https://buff.ly/3QggBPD

I have no idea of this #CiscoLiveEMEA session is about contact center or network management. Cisco is all about #AI Agents

They just don't get tortilla chips in Europe.

Discussing Cisco CX with Vinod Muthukrishnan. The voice of the CX COO. https://buff.ly/4aVeeex Cisco Live EMEA Amsterdam.

Avaya closes it's Dubai office. There was a time when Avaya/Lucent were the biggest tennant in that building. I guess it's multitenant now.

I often get asked if desktop phones are dead. No they are holding steady, but they stopped evolving. Cisco fixed that with 9800 series. Updated for modern #HybridWork. #CiscoLiveEMEA

Everytime Cisco talks about Thousand Eyes I hear Thousand Island, and I don't understand why they are putting salad dressing on everything they make. I guess it's the secret sauce of their strategy.

Cisco didn't get the January memo. Included in the themes at #CiscoLiveEMEA are remote, distributed work, and sustainability. Cisco is also keeping its DE&I programs in place.

Innovation Showcase at #EC25 applications are due Feb 24. Free to apply. https://buff.ly/3FzrIxz we are seeking innovative use cases of textual communications. Juried selection process, great visibility at Enterprise Connect.

TalkingPointz will be posting a lot of long and short content from Integrated Systems Europe. There were lots of announcements plus out Pick Hitz selections. Here is the first long form video #FutureOfMeetings PickHitz

Jeetu Patel and Carrie Palin start off #CiscoLiveEMEA

Arrived in Amsterdam for Cisco Live.

I've heard Europeans say that everything in America is bigger. I don't know about that, but can say authoritatively that everything in Europe is a little smaller.

Barcelona at night #ISE2025

We got the whole story on Microsoft MDEP at #ISE25. There is a lot to it and it's now available.

I got a sneak peek at Project Starline from Google and HP at ISE25. Exceeded expectations.

Zuckerberg’s New Meta: It’s Finally Time to Leave Social Media. Discuss

@iseshow.bsky.social is next week, and @davemichels.bsky.social and I will be there with the best coverage of the #FutureOfMeetings and #HybridWorking. (Hint - look for our logo at some of the stands with "not to be missed" solutions.) www.linkedin.com/posts/davidd...

Navigating the Algorithmic Age: Why ‘Nexus’ is a Must-Read

Starbucks is introducing new policies for the roughly 11K in North America. Free cups of water are out. Free coffee refills, in ceramic mugs or glasses, will be in. Customers will now be defined as people who make purchases. People who do not may be asked to leave. From Financial Times

Finally. The NY Times asks the questions we want to know: Is There Still a Rule Against Wearing Brown Shoes With Blue Pants? www.nytimes.com/2025/01/27/s...

UCaaSiS: UCaaS Is Stupid And Here’s Why

You are an absolute moron for believing in the hype of “AI Agents”.

I've created a calculator that gives you the right answer 80% of the time and I believe it will change the world

What the Avaya Layoffs Mean for Small- to-Medium Businesses

Here’s the tech that could turn millions of Zigbee light bulbs into motion sensors with a single update

Looking forward to ISE Barcelona and appearing in a sitcom. www.youtube.com/watch?v=AfML...