We’re pleased to announce that registration is now open for the EENA Conference & Exhibition 2026! 📅 Join us in Riga, Latvia, on 15-17 April 2026. ➡️ Registration and more information: eenaconference.org/registration/

EENA, in cooperation the European Parliament Intergroup on Resilience, Disaster Management and Civil Protection, will hold an event in the European Parliament with 112 Ukraine to discuss how Europe can better protect its citizens during severe crises such as war. ➡️ eena.org/knowledge-hu...

In Sweden, SOS Alarm has replaced manual steps in the emergency dispatch process with automation that saves lives, cutting the time between a 112 call and ambulance dispatch from up to 30 seconds to under two. Our latest blog post details how this was achieved: eena.org/blog/from-ma...

Firefighters from #Blanchardstown responded to this car fire last night. A high pressure hose reel was used to extinguish the fire. It can take up to 1,000 litres of water to extinguish a fire like this, sometimes we will "make down" to a fire hydrant close by to replenish our supplies.

SA Ambulance received no alerts from service meant to notify authorities during Optus triple zero outage last month

EENA welcomed the proposed increase of the Union Civil Protection Mechanism budget to EUR 10.7 billion, while stressing the need for complementary national action and calling for EU support to also cover emergency communications such as public warning and 112. ➡️ eena.org/knowledge-hu...

Emergency call outage in Australia was linked to multiple deaths. The disruption, caused by a botched firewall update during a network upgrade, blocked more than 600 emergency calls. At least three deaths have been linked to the outage. ➡️ eena.org/knowledge-hu...

Singapore to implement emergency broadcast system to alert public via phones by early 2026 - https://www.channelnewsasia.com/singapore/emergency-alerts-phones-cell-broadcast-system-scdf-disaster-management-relief-asean-5304051

⚠️ The Commission is undermining its own resilience agenda. 10 MEPs asked why Member States still haven’t implemented caller location & public warning (EECC). The Commission admitted their importance but refused enforcement. ➡️ EENA calls for legal action: eena.org/knowledge-hu...

The recent wildfires in Cyprus exposed a dangerous gap: there is still no operational public warning system, despite EU law requiring it since 2022. EENA urges Cyprus to act now, and calls on the European Commission to enforce the law in all Member States. Read more here: eena.org/knowledge-hu...

🚨 What makes an emergency alert message truly effective, and how can we make sure people take action when it counts? Join our webinar on 26 August to learn about the tools developed to support standardised and consistent alerts and warnings. 🔗 Register here: us06web.zoom.us/webinar/regi...

Our latest document explores accessible emergency communications across Europe 📞 🔸 EAA & EECC requirements 🔸 Insights from Sweden, the Netherlands and France 🔸 Total Conversation & inclusive tech for 112 access 🔗 eena.org/wp-content/u...

EENA’s latest blog post explores the real-world challenges of using technologies like Long-Term Evolution (LTE) and IP Multimedia Subsystems (IMS) for emergency communications. While these technologies offer important benefits, they also present unresolved issues. ➡️ eena.org/blog/emergen...

🆕 On 28 June, the European Accessibility Act began applying across the EU and EEA. This Directive is the first EU law to identify specific accessibility features required to make it easy for people with disabilities to contact 112. ➡️ eena.org/knowledge-hu...

This week we took part in the Critical Communications World in Brussels! Great to connect with people from around the world, share what we’re doing at EENA, and take part in some important conversations.

⚠️ How are emergency communication systems treated within critical infrastructure frameworks in different countries? Join our webinar on 2 July, where we share how emergency communications are positioned within broader infrastructure strategies. ➡️ eena.org/knowledge-hu...

A lot has happened in the emergency communications world in the past two weeks! Here is the biweekly EENA Update, bringing you the latest news. Read the newsletter here: eena.org/blog/newslet...

🆕 The European Commission will publish its long-anticipated Digital Networks Act (DNA) on 16 December 2025, according to Politico. The DNA is expected to be less ambitious than the complete overhaul of digital rules proposed in the 2024 European Commission white paper. ➡️ eena.org/knowledge-hu...

The new EENA Update is out now. This week: 🔶 Upcoming EENA event 🔶 112 outage in Spain 🔶 AI tool for wildfire alerts 🔶 EU wildfire response 🔶 Emergency call trends in the US Take a look: eena.org/blog/newslet...

10 years ago, the EU adopted eCall to improve road safety. It has saved lives, but challenges remain: false calls, callback issues, and 2G/3G shutdowns. Next Gen eCall offers a path forward. The transition must be well managed. ➡️ eena.org/blog/10-year... #eCall

The upcoming Galileo Emergency Warning Satellite Service will swiftly broadcast alerts globally, allowing national civil protection organisations to directly transmit to citizens' smartphones (or any Galileo-enabled devices) for enhanced emergency response & resilient risk management.

📢 New EENA Update is out! Power outages, 112 in disaster resilience, Latvia’s cell broadcast, UK ambulance staff safety, Moldova–Romania 112, upcoming webinars & more. 📩 Read the newsletter here: eena.org/blog/newslet...

A new study finds that 112 plays a critical role in disaster resilience. Reliable, real-time data from 112 calls is essential as climate risks and online misinformation grow. ➡️ Read more here: eena.org/knowledge-hu...

EENA and disability organisations are calling on EU countries to improve accessibility in emergency communications. AML saves lives, but some Member States still haven’t implemented it as required by law. ➡️ Read more here: eena.org/knowledge-hu...

At #EENA2025, we were proud to honour Brian Fontes with the Career Achievement Award for his leadership and lifelong commitment to public safety. His work with NENA and CC:IPS has left a lasting impact. Thank you, Brian! 👏 #PublicSafety #112Awards

At #EENA2025, Dr Hamza and Waad al-Kateab received the 112 Award for Unbreakable Spirit — honouring their extraordinary courage in Aleppo and ongoing advocacy through For Sama and Action for Sama. A powerful reminder of true resilience. 💙 #112Awards #ForSama

🚨 #EENA2025 kicks off tomorrow in Helsinki! Experts in emergency services and public safety will come together to tackle today’s challenges and explore tomorrow’s solutions. Looking forward to the conversations and connections ahead.

📰 The latest EENA Update is out! This week: 🔸 New EU-funded project 🔸 AI feature in Belgium's 112 app 🔸 Bulgaria's cell broadcast tests 🔸 Sweden's report on legacy eCall 🔸 EENA Conference updates ➡️ Read the newsletter here: eena.org/blog/newslet...

The X_HeERO project is live! It will help PSAPs across Europe get ready for NG eCall — the 112-based emergency system working on 4G/5G. EENA will support analysis, standards, and implementation for safer, faster emergency response. ⬇️ eena.org/knowledge-hu...

🚨 The future of emergency calls is here! 🚨 NG112 is revolutionising call routing, multimedia integration & location accuracy, while next-gen eCall ensures faster emergency response from connected vehicles. 📢 Join us at #EENA2025 to explore what’s next! ➡️ eenaconference.org/registration/

The new EENA Update is here! In this week's edition, you can read about 🔸 Latvia's plans to launch cell broadcast in 2025 🔸 Emergency call handlers facing abuse in the UK 🔸 The FCC's updated wireless emergency alerts 🔸 EENA's newest publications and upcoming events and more! ➡️ lnkd.in/dvQpV5cW

📢 The full EENA 2025 Conference & Exhibition programme is here! The programme will explore AI in PSAPs, NG112, public warning, eCall, European regulations, and the evolving role of call-takers in emergency communications. ➡️ eenaconference.org/programme-2/

The EENA Update is here to bring you the latest news in emergency communications! In this edition, you can read about 112 Day activities, EENA's new PSAP Global report, Cyprus's transition to NG112, the FCC's silent alerts, anonymous 112 calls in India, and more! 📩 eena.org/blog/newslet...

During our 112 Day action at the European Parliament, EENA urged Commissioner Lahbib to ensure that the upcoming Union Preparedness Strategy integrates key lessons from European public warning systems. Read more here: eena.org/knowledge-hu...

Today is #112day! The European Emergency Number is a great example of how standardisation and cooperation in Europe deliver benefits for all. Unfortunately the shutdown of 2G/3G in the coming years may harm the reachability of 112, because Voice over LTE (VoLTE) isn't well standardised. @eena.org

🚨 Happy #112Day! Today Europe celebrates 112, and to mark the day, EENA has published: 📌 PSAP Global Report – Emergency response insights from 64 countries: eena.org/wp-content/u... 📌 112 Day Recommendations – Key challenges & progress in EU emergency comms: eena.org/knowledge-hu... #112Day2025

The new EENA Update is out! In this week's edition, you can read about a false evacuation alert in Los Angeles, the FCC advancing multilingual alerts, China achieving a satellite milestone, AML deployment Brazil, and much more! Read the newsletter here ➡️ eena.org/blog/newslet...

As we move closer to the 2G and 3G network switch-off, ensuring uninterrupted access to emergency communications must remain a top priority. Lessons from the ongoing copper network switch-off provide valuable insights for a seamless and safe transition. Read more here ⬇️ eena.org/knowledge-hu...

📢 Join us for the EENA 2025 Conference on 9-11 April in Helsinki! 💡 Take a look at the draft programme: eenaconference.org/wp-content/u... ➡️ Register here: eenaconference.org/registration/

Missed our webinar yesterday? There's no need to worry, the recording and materials are now available. In this webinar, we explored the changes made by the delegated regulation, the impact this will have on emergency communications, and EENA’s response: eena.org/blog/webinars/…

Following the publication of the delegated regulation supplementing the EECC, EENA has decided to work on the drafting of a recommendation on accuracy and reliability criteria for handset-based caller location. Read our full press release below: eena.org/knowledge-hub/…

Join us today! x.com/112_sos/status…

There are only 2 weeks until #112Day2023 - and already, countries across Europe are preparing activities. Want to find out more? Check out our dedicated 112 day page - full of national action plans! #112Day eena.org/eena-events/eu…

On the #InternationalDayofEducation, what better time to check out our special focus pages? There's plenty to learn about public safety - from AED mapping to eCall.#education #educationday eena.org/our-work/eena-…

🚨Rapid Update - EENA's monthly newsletter, bringing you the latest updates in emergency communications. Check out our latest edition and subscribe below! mailchi.mp/eena/rapid-upd…

How can PSAPs protect themselves from cyber attacks? In our latest blog, Henning Schmidtpott, Vice-Chair of the EENA Tech and Ops Committee, explores the danger of malicious emails and cybersecurity for PSAPs - and how PSAPs can protect themselves. eena.org/blog/cybersecu…

Join the online workshop which will focus on the test results of the @ETSI_STANDARDS NG eCall 2022 and NG 112 Plugtests 2023 events! 📅15 February 2023, 3-5:00pm CET eena.org/events/eena-ev…

🚨 DRAFT PROGRAMME AND REGISTRATION OPEN FOR EENA CONFERENCE & EXHIBITION 2023! 🚨 🎤 100+ speakers 🧑 800+ participants 🌐 50+ countries 3 jam-packed days of inspiring sessions, insightful presentations, and innovative exhibitions: that’s #EENA2023. eena.org/knowledge-hub/…

Join the online workshop which will focus on the test results of the @ETSI_STANDARDS NG eCall 2022 and NG 112 Plugtests 2023 events on 15 February 2023! 📅Feb 15, 2023 3:00 PM – 5:00 PM (CET) More information here: eena.org/events/eena-ev…

Congratulations to MERS99 for having renewed its Certificate of Quality Standard! 🎉 The EENA Quality Certification Programme for PSAPs is the only programme of its type anywhere in the world designed specifically for PSAPs. Find out more here: eena.org/knowledge-hub/…