This is the kind of role most community leaders dream about and almost never see. @mozilla.org's not just sprinkling “community” on top of marketing or dev rel... they’re making it part of the organization’s power structure. That’s huge. #CommunityManager www.linkedin.com/pulse/seat-t...

Community Manager Live is coming back. Now as a podcast featuring deep-dive interviews with community pros at all levels. If you want to share your story, let's connect! https://docs.google.com/forms/d/e/1FAIpQLSdhFCZm0AxdMi3Vep5z1BJIPwhMY8PJg3xh351my9VF-dpoaA/viewform #cmgr #communitymanager

Great new postcast from @alixdunn.com with @mmasnick.bsky.social talking about decentralization and then into early days of internet with "The Eternal September" in 1993. cmgr.live/an-incomplet...

Has some overlapping skillsets? Yes.... Same Job? No... #communitymanagement #communitymanager #socialmedia #socialmedia#socialmediamanagement #cmgr

Vanity metrics are ROE - Return on Ego... they look shiny but don't prove real value. True health comes from members who stick around, solve problems, cut costs, and drive impact. That's the shift from applause to outcomes.

New study from Reddit & UW: "How Conversational Structure and Style Shape Online Community Experiences." Survey across subreddits finds three Sense of Virtual Community dimensions: Membership & Belonging; Cooperation & Shared Values; Connection & Influence. #community #cmgr arxiv.org/pdf/2508.08596

I will be at the Free Community Leadership Summit (CLS) at All Things Open on Sunday Oct. 12th. in Raleigh, NC @jonobacon.bsky.social will be the Emcee for this “Unconference” with moderated and facilitated discussions #opensource #cmgr #communitymanagament 2025.allthingsopen.org/community-le...

The Ferengi Rules of Community Management #communitymanagement #communitymanager #cmgr #community www.linkedin.com/feed/update/...

[email protected] Have you seen the new thing? Suing in small claims court when Meta bans your account. on the off chance they don't show up and you get a default judgement or they just don't feel like dealing with it and flip the switch. www.reddit.com/r/MetaLawsui...

The Three Laws of AI Zeroth: An AI must not harm humanity as a whole, or, by inaction, allow humanity to come to harm, even if this overrides individual or specific instructions. One: An AI must always prioritize the well-being and dignity of humans, ensuring it does not cause harm.

Chatrooms Make Terrible Forums

Building Online #Communities After Crises: Two Case Studies api.drum.lib.umd.edu/server/api/c...

@hyperfixedpod.bsky.social Can I just point out that YouTube, TikTok, et al... are the modern "Novelty Act" venues. YouTube even gives out "medals" (play button plaques)... www.hyperfixedpod.com/listen/hyper...

Content moderators from Meta, TikTok, Google & more are uniting globally to demand fair pay, mental health support & better working conditions. It’s time Big Tech takes responsibility for the people behind the screens. @mmasnick.bsky.social #cmgr #trustandsafety www.theverge.com/news/658566/...

Do not automatically attribute Bait content to a bot or AI when the content falls within the scope of human capability.

I'm not dumb. I just have a command of thoroughly useless knowledge.

"Jon Hues" Movie Pitch: A high school senior Mia documents teen life post-pandemic through vlogs. As she navigates friendships and romance with influencer Jake, she organizes a socially distanced prom, highlighting authenticity and connection in a digital world. #SociallyDistancedHearts

New podcast coming from @mmasnick.bsky.social of @techdirt.bsky.social about the most misunderstood law on online, #Section230. He's got the original authors, critics, and people whose lives were transformed by the very online communities that 230 made possible. www.techdirt.com/2025/03/03/a...

"The future of the internet is likely smaller communities, with a focus on curated experiences" - The Verge and Vox Media I totally agree... collectivemindset.substack.com/i/153637359/... www.theverge.com/press-room/6...

Hey #CommunityManagers and #TrustandSafety Folks. Thought you might want to see this? www.youtube.com/watch?v=nf7X... #cmgr #community

Today successful companies aren't just selling products—they're building communities that transform customers into active participants in their brand's journey. https://open.substack.com/pub/collectivemindset/p/the-community-revolution-why-building #collectivemindset #communitymanagement

This month marks the 40th anniversary of The WELL en.wikipedia.org/wiki/The_WELL #cmgr #community #communitymanagement

The Role of Technology in Future Communities: Balancing Innovation with Human Connection open.substack.com/pub/collecti... #cmgr #communitymanager

Happy Community Manager Appreciation Day to all my fellow CMs. #cmgr #communitymanger #CommunityManagement

We are Live! Come join us on Twitch. #cmgr #communitymanagement#community#community 𝗵𝘁𝘁𝗽𝘀://𝘄𝘄𝘄.𝘁𝘄𝗶𝘁𝗰𝗵.𝘁𝘃/𝗵𝗶𝘀𝘁𝗼𝗿𝗶𝗮𝗻

We are Live! Come join us on Youtube. #cmgr #communitymanagement#community#community 𝗵𝘁𝘁𝗽𝘀://𝘄𝘄𝘄.𝘆𝗼𝘂𝘁𝘂𝗯𝗲.𝗰𝗼𝗺/𝘄𝗮𝘁𝗰𝗵?𝘃=𝗸𝗡𝗗𝗵𝟵𝗥𝟱𝟬𝟲𝟵𝟴

The landscape of communities is experiencing a profound transformation as new technologies emerge to create more efficient, secure, and engaging spaces. Explore how these advances are reshaping community management. https://open.substack.com/pub/collectivemindset/p/the-role-of-technology-in-future

Join us Monday at 4pm EST for the CMAD Chill and Chat Live stream. We will be talking about 2024 and looking ahead to 2025. https://daviddewald.com/cmad-chill-chat/ #cmgr #communitymanagement#community#community

Absolutely this. For years I've said you shouldn't build Communities on platforms you cannot have some measure of control over. Own the platform, own the data.

I felt this one. Morning Edition covered the audio book debate: Regular speed or 2x/3x? I actually listen to audible at 1.5x... but not just that. I listened to this clip through a podcast app that I play at 1.2x. www.npr.org/2025/01/22/n...

5 Days until the CMAD Chill and Chat Live stream. Join us. Sign up to share your highlights from 2024! https://daviddewald.com/cmad-chill-chat/ #cmgr #communitymanagement#community#community

As communities continue to evolve in 2025, they face several critical challenges that require innovative solutions. Let's explore how community leaders can address these challenges head-on. #communitymanager https://open.substack.com/pub/collectivemindset/p/building-trust-boosting-engagement

I'm still looking for guests for my "Chill and Chat" live stream on Jan 27th in celebration of Community Manager Appreciation Day! Fill out the form here to connect and discuss your 2024 highlights! - https://daviddewald.com/cmad-chill-chat/ #CommunityManager #Cmgr

I told ChatGPT I needed a break. It sent me a KitKat ad.

Updated my List of Podcasts for Community Professionals cmgr.live/blog/podcast... And List of Newsletters for Community Professionals cmgr.live/blog/newslet... Adding the Ctrl-Alt-Speech Podcast and the Everything in Moderation* newsletter. @mmasnick.bsky.social @benwhitelaw.bsky.social #cmgr

The landscape of online communities is undergoing a dramatic transformation in 2025. Let's explore the key trends that are revolutionizing how we connect and engage online. #communitymanager https://open.substack.com/pub/collectivemindset/p/the-rise-of-personalization-immersion

I've done a bit of a handle change here. For nearly 20 years I've been known online as "Historian". And while that had meant different things over the years, it was mostly never about actual history.

I perhaps found the most perfect gift for my mother-in-law. A bird feeder with a web camera, that uses AI to identify the birds that come to feed. He took a few days for the birds to find, but she is absolutely loving getting notifications when they come visit.

The digital landscape is experiencing a profound transformation as we witness the decline of public social media feeds and the emergence of more intimate, purpose-driven spaces. #communitymanager https://open.substack.com/pub/collectivemindset/p/the-evolution-of-online-communities

The most powerful communities don't just connect people. They also empower people to connect with themselves. 🔮 #cmgr #CollectiveMindset

Community ROI isn't just about numbers. It's about transformed lives, shared experiences, and collective growth. 📈 #cmgr #CollectiveMindset

I still have a couple of seats left for the "Chill and Chat" live stream in celebration of Community Manager Appreciation Day! Join us. Sign up to share your highlights from 2024! https://daviddewald.com/cmad-chill-chat/ #CommunityManager #Cmgr

@patrickokeefe.bsky.social did you see this? Might have to get that Stay Puft ghostbustersnews.com/2025/01/04/n...

Great community management is invisible. When done right, it feels effortless and natural. 🌊 #cmgr #CollectiveMindset

Your community members are not users. They are co-creators, partners, and the heartbeat of your ecosystem. 💓 #cmgr #CollectiveMindset

Want to join on stream for my "Chill and Chat" live stream on Jan 27th for Community Manager Appreciation Day? Sign up now and share your reflections from 2024! 👉 https://daviddewald.com/cmad-chill-chat/ #CommunityManager #Cmgr

I'm still looking for guest for my "Chill and Chat" live stream on Jan 27th in celebration of Community Manager Appreciation Day! Fill out the form here to connect and discuss your 2024 highlights! - https://daviddewald.com/cmad-chill-chat/ #CommunityManager #Cmgr

My latest blog introduces PULSE, a holistic approach that goes beyond traditional metrics. Learn about key metrics like interaction diversity and emotional resonance. #CommunityManager https://open.substack.com/pub/collectivemindset/p/pulse-predicting-community-health

🌟 Attention community managers! 🚨 Join our upcoming "Chill and Chat" live stream on January 27th to honor Community Manager Appreciation Day! Sign up today to discuss your 2024 experiences! 👉 https://daviddewald.com/cmad-chill-chat/ #CommunityManager #Cmgr

On this Christmas Eve please take a moment to raise a toast to the family you're born with, and the family you make along the way.