The Institute of General Practice Management
@theigpm.bsky.social
📤 101
📥 14
📝 60
The representative body for all Managers working in Primary Care in the UK.
We're running a survey on your CQC experiences as Managers in Practice. Please do take the time to share, to enable us to take this back to the CQC and look at how we can further support you.
practiceindex.co.uk/gp/blog/igpm...
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IGPM CQC survey 2025
This year, at the Institute of General Practice Management (IGPM), we’ve been increasingly hearing from members around England about their experiences of CQC inspections. It got us thinking. There see...
https://practiceindex.co.uk/gp/blog/igpm-cqc-survey-2025/
about 2 months ago
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On
#WorldKindnessDay
it's a great time to revisit our
#IfIDie
campaign. Share with your practice teams, on your waiting room screens and your websites to remind patients of the important role of your reception staff, and how kindness counts.
#BeKind
youtu.be/hAM3fSDq9kA?...
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If I die it will be your fault
YouTube video by IGPM (Institute of General Practice Management)
https://youtu.be/hAM3fSDq9kA?si=Le6sYxe1-0LJT7ID
about 2 months ago
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On this Remembrance Day, we remember those who gave their today, for our tomorrow.
#NeverForget
#wewillrememberthem
youtu.be/ZeGwaiKf9eY
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Veteran Friendly Practices - IGPM webinar November 2023
YouTube video by IGPM (Institute of General Practice Management)
https://youtu.be/ZeGwaiKf9eY
about 2 months ago
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During
#StressAwarenessWeek
there has never been a better time to share our campaign - "The Call They Just Took...". Everyone deserves to feel safe and treated with respect at work. Our reception staff are here to help.
youtu.be/XrlETspRMlA?...
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The Call I Just Took
YouTube video by IGPM (Institute of General Practice Management)
https://youtu.be/XrlETspRMlA?si=b4FltZQd7YcnwD4f
2 months ago
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Take the next steps toward accreditation —sign up for the next cohort today. Email
[email protected]
to register.
2 months ago
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We're here to represent your voice, as managers in general practice, join us to help us continue the conversation
www.igpm.org.uk/membership
3 months ago
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Ahead of
#NationalComingOutDay
tomorrow, we're delighted to launch a new resource for our members. Email
[email protected]
for your copy.
practiceindex.co.uk/gp/blog/nati...
3 months ago
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Response to the contract requirements proposal for 1st October 2025.
4 months ago
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If you're interested in signing up for our finance webinar, please email
[email protected]
. If you're not already a member, and would like to join, please sign up here
www.igpm.org.uk/membership
5 months ago
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We're looking forward to sharing our new website with you soon!
5 months ago
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Response to the Government's NHS Managers Regulation Outcome.
5 months ago
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Response to 25th July LMC update and contract negotiation.
5 months ago
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If you're not already a member, join us today to increase our voice
www.igpm.org.uk
6 months ago
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IGPM response to the ten year plan.
youtu.be/7Y6ZMMkSf7M
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IGPM response to the ten year plan
YouTube video by IGPM (Institute of General Practice Management)
https://youtu.be/7Y6ZMMkSf7M
6 months ago
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Will you be next?
www.igpm.org.uk/accreditation
6 months ago
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IGPM statement on vaccine uptake.
6 months ago
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Wednesday 25th June at 12.30pm - IGPM member webinar Join Kay Keane for an insight into improving your practice communications! Email
[email protected]
for a place.
7 months ago
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Director Robyn and Regional Representative Tracey joined the Ockham Healthcare and Practice Index podcast this month to talk about our campaign "The call they just took".
practiceindex.co.uk/gp/blog/the-...
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The changing role of the GP Receptionist - By Ben Gowland
There are few roles in general practice that have changed as much as that of the Receptionist in recent years. Unfortunately, there’s very little public understanding of these changes, and this has ju...
https://practiceindex.co.uk/gp/blog/the-changing-role-of-the-gp-receptionist-by-ben-gowland/
7 months ago
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Come and visit Sam, our Membership Officer, to find out more about how you can benefit from being an IGPM member at
#ManagementinPracticeBirmingham
today!
7 months ago
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Director Ceri is in the Chair seat today at Management in Practice in Birmingham!
7 months ago
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#LonelinessAwarenessWeek
We know being a Manager in practice can be incredibly lonely, and that's why we created our IGPM WhatsApp groups. Exclusively for members - they're a place to share, discuss, support & even laugh. You're never on your own with our WhatsApp groups.
www.igpm.org.uk/membership
7 months ago
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Director
@kaykeane.bsky.social
is ready to welcome you to Management in Practice Manchester for a fantastic stream of content. Pop over and say hi during the breaks!
#MIP
#ManagementinPractice
#Manchester
7 months ago
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We're at Management in Practice in Manchester today, looking forward to meeting our members!
#MIP
#Manchester
#ManagementinPractice
7 months ago
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Listen to our latest podcast to hear from the three new IGPM Directors! Hear about their practice management journey, and why they are so passionate about the IGPM!
podcasts.apple.com/gb/podcast/e...
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Episode 15 - Meet the new IGPM directors
Podcast Episode · 10 Hats - The Institute of General Practice Management Podcast · 02/06/2025 · 27m
https://podcasts.apple.com/gb/podcast/episode-15-meet-the-new-igpm-directors/id1714462022?i=1000710839329
7 months ago
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Happy Pride Month!
7 months ago
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The Institute of General Practice Management Response to the 2025 NHS Pay Announcement.
8 months ago
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Share our new video to show your support for your reception team this hashtag#NationalReceptionistDay
www.youtube.com/watch?v=XrlE...
8 months ago
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IGPM Director
@kaykeane.bsky.social
is chairing the first Practice Manager event in Oxford today! Pop and say hi to her!
8 months ago
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You don't know what happened on the call they last took...
youtu.be/XrlETspRMlA
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The Call I Just Took
YouTube video by IGPM (Institute of General Practice Management)
https://youtu.be/XrlETspRMlA
8 months ago
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Today is the day! Join us at 12noon for the premiere of our brand new campaign. We're so excited to show you, please do join us!
us06web.zoom.us/meeting/regi...
8 months ago
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IGPM Response to Healthwatch Research on Inaccurate NHS Patient Records.
@healthwatchengland.bsky.social
8 months ago
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Join us for the premiere of our brand new public campaign on 12th May at 12noon. Bring your receptionists and extended team - everyone is welcome. We can't wait to show you! Register here
us06web.zoom.us/meeting/regi...
8 months ago
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Our members tell us how invaluable they find our groups! Not an IGPM member? Join here
www.igpm.org.uk/membership
9 months ago
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Response to the
@hssib.bsky.social
report on Workforce and Patient Safety (April 2025)
9 months ago
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IGPM Response to Health Secretary’s Comments at the Health and Social Care Committee – April 2025
9 months ago
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Response to
@thekingsfund.bsky.social
“What has NHSE ever done for me”.
9 months ago
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We'd like to welcome our three new Directors to the IGPM board - We're so excited to see what we can achieve together for Practice Management.
10 months ago
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Listen to the our latest podcast to hear how the team feel about the contract announcement, the abolishment of NHSE and accreditation. Find Ten Hats hosted by your favourite podcast provider.
podcasts.apple.com/gb/podcast/1...
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Episode 14 - March 2025
Podcast Episode · 10 Hats - The Institute of General Practice Management Podcast · 20/03/2025 · 29m
https://podcasts.apple.com/gb/podcast/10-hats-the-institute-of-general-practice/id1714462022?i=1000700076932
10 months ago
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‘The IGPM remains committed to supporting practices through these changes by providing guidance, best practice sharing, and advocating for fair, practical solutions."
managementinpractice.com/news/actual-...
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'Actual uplift' in 2025/26 GP contract equates to less than £5 per patient, says IGPM
The Government’s actual cash uplift to general practice under the GP contract 2025/26 represents an increase of just £4.69 per patient per year, practice managers have said
https://managementinpractice.com/news/actual-uplift-in-2025-26-gp-contract-equates-to-less-than-5-per-patient-says-igpm/
10 months ago
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IGPM statement on 25/26 contract.
10 months ago
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Well done to all the successful candidates. Will you be next to join our growing register?
www.igpm.org.uk/accreditees
10 months ago
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We're currently looking at the detail from the contract announcement. We will prepare a statement to follow after full review.
10 months ago
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If you're a Practice Manager, Assistant or Deputy, Finance, HR or PCN Manager, now is the time to join us!
www.igpm.org.uk/membership
11 months ago
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Director
@kaykeane.bsky.social
explains the important role of the IGPM for Manager in General Practice. Are you ready to be part of the voice?
practiceindex.co.uk/gp/blog/the-...
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The collective voice of the IGPM - By Kay Keane
Have you heard of us? Maybe you’ve benefited from the work we do on your behalf but haven’t yet taken the plunge to become a member? Perhaps you appreciate our efforts but are unsure whether to put yo...
https://practiceindex.co.uk/gp/blog/the-collective-voice-of-the-igpm-by-kay-keane/
11 months ago
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Do something kind for yourself today!
#randomactsofkindness
11 months ago
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Thank you to everyone that completed the survey on Practice Index so that we could collect data on the
#nationalinsurance
and
#nationallivingwage
changes. The results are staggering. Please share in your networks and encourage your colleagues across General Practice.
11 months ago
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Next week we're bringing our members a finance update from Andy Pow from AISMA. If you're a member, pop over to the Facebook group to sign up. Not a member and want to join? It's only £50 for the year, sign up here
www.igpm.org.uk/membership
11 months ago
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Listen to our latest podcast, Ten Hats, to discuss the consultation on the regulation of managers, saying goodbye to Nicola, and the upcoming webinars for 2025. It's never been a better time to be an IGPM member and gain that all important accreditation!
podcasts.apple.com/gb/podcast/1...
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Episode 13 - February 2025
Podcast Episode · 10 Hats - The Institute of General Practice Management Podcast · 03/02/2025 · 32m
https://podcasts.apple.com/gb/podcast/10-hats-the-institute-of-general-practice/id1714462022?i=1000688463813
11 months ago
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Read more from the IGPM on the recruitment crisis in primary care, and how this impacts on PMs in this special report from Management in Practice.
managementinpractice.com/category/spe...
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Special series: General Practice Workforce 2025 Archives
https://managementinpractice.com/category/special-reports/special-series-general-practice-workforce-2025/?utm_source=mip&utm_medium=online%20ads&utm_campaign=online%20ads
11 months ago
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Practice managers, GPs and MPs came together at a Parliamentary event last week to launch a white paper that places a spotlight on the ‘stark’ workforce and funding crises facing general practice.
managementinpractice.com/news/general...
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General practice leaders gather with MPs at workforce report launch – and press for more funding
Practice managers, GPs and MPs came together at a Parliamentary event last week to launch a white paper that places a spotlight on the 'stark' workforce and funding crises facing general practice.
https://managementinpractice.com/news/general-practice-leaders-gather-with-mps-at-workforce-report-launch-and-press-for-more-funding/
12 months ago
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