TD Bank holds customer liable for alleged fraud. Experts say Canada lacks protections many other countries have. www.cbc.ca/news/gopubli...

Had a flight cancelled for 'safety' related to 'unplanned maintenance'? At Go Public, we found a pattern of these cancellations, and one expert thinks it's fraud. www.cbc.ca/news/gopubli...

Daniel Tsai, founder of ConsumerRights.ca, says delays and lack of response are common with airline complaints ... that it's in the best interests of these companies to use automated systems that are "designed to create maximum consumer frustration until people give up."

We looked at ATIP documents to see just how effective lobbying can be: airlines pushed back against a fee, and now it's being slashed www.cbc.ca/news/gopubli...

CivicSearchlight is now available for free for everyone, built by the amazing @rorywh.bsky.social for @nationalobserver.com. It allows you to search municipal meetings across the country with keywords, and is really helpful for understanding how a topic has moved through time and jurisdictions. ❗☺️❗

Watch our full interview here: www.youtube.com/watch?v=XgJ9... www.tiktok.com/@cbcnews/vid...

It's Fraud Prevention Month 💰 Here's one you probably haven't heard of...

"Public lobbying records show representatives from Canada’s major airlines and associations have held almost 150 meetings with government officials since Parliament directed the CTA to create the cost-recovery fee."

89-year-old loses $1.7M to scammers; advocates say Canada needs to hold banks liable for not doing enough to prevent fraud -- our latest from Go Public

🚨 Israel has just killed five more journalists in Gaza. 🚨 We call on Canada, a founding member of the Media Freedom Coalition, to fulfill its obligations under international law. The only way is a full two way arms embargo and sanctions against Israel now #cdnmedia #cdnpoli

"The only entities that benefit from this are the airlines" www.cbc.ca/news/gopubli...

Our latest from Go Public www.cbc.ca/news/gopubli...

"Beware of seniors, they have a lot of time on their hands" our latest from Go Public www.cbc.ca/news/gopubli...

"It feels like I'm in a Franz Kafka novel"

Travelling with multiple airlines, but on one itinerary? There should only be one set of baggage rules www.cbc.ca/news/gopubli...

Air Canada must pay $10,000 to mistreated passengers, Yukon judge says "[Passengers] who saved for three years for their-one-week vacation were treated shamefully, being moved around without any thought of the effect of this experience [...]." @taylorbachrach.bsky.social

during a canada post strike is when you really see the consequences of having virtually no labour journalists at major publications in canada, but a load of business journalists ready to parrot the corporate line

Two months ago, CBC Go Public began publishing a series of stories about telco customers outraged over price increases during contracts. Today, the CEO of Rogers appeared before a parliamentary committee to answer questions about that. www.cbc.ca/news/gopubli...

"They think we're stupid" ... MPs reacting after Rogers CEO doesn't show up to a committee hearing -- our latest from CBC Go Public

If you have a dispute with an airline in Canada, you may be surprised by how much secrecy is involved in resolving the issue...

Trudeau says Canada will 'abide by all regulations, rulings of the international courts.'

"...doctors and other health professionals who are called out for shoddy testimony face no consequences and there's nothing stopping them from appearing in court again"

Anyone who interacted with John Horgan probably has a couple of stories they’re thinking of today. Here are two of mine. justinmcelroy.substack.com/p/two-storie...