Extra support when you need it most. We offer free help tailored to you - including updates and advice in your language. Find out more and sign up for free: ssen.co.uk/ready

💬 Your experience can help others. 👂 Have you used our BSL interpreter service or received support as a deaf or hard of hearing customer? Share your story below - it could help someone feel confident about signing up for our free Priority Services. 💙 Let’s support our community together.

💙 Have you planned for a power cut? Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off. 👉 Learn more: ssen.co.uk/jenni

🌳 We’re hiring Arborists! Our teams help protect the power network by keeping trees safely away from overhead lines. 💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you. 👉 careers.sse.com/arborist-roles

👂 Worried about a relative who’s hard of hearing? 💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts. 👉 Sign up for free: ssen.co.uk/support

💬 We’ve teamed up with Asha - a Deaf paediatric nurse and advocate - to share why Priority Services matter to her. ⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it. 👉 Find out more: ssen.co.uk/care

Do you have a friend or family member with a disability who might find a power cut worrying or difficult? They can sign up to our free Priority Services - or you can register on their behalf. Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care

⚡ Head of Customer Ops Nik Wheeler with a progress report for you on our huge operation to reconnect you, and fix the damage caused by Storm Amy. We've already reconnected more than two thirds of households who lost power, and a massive push again today to get even more back on.

Out in Fortrose today, our teams joined engineers and arborists to assess the impact of Storm Amy. They explain what’s involved in fixing damage and reconnecting customers. #StormAmy #PowerCut

⚡Storm Amy has caused considerable disruption to power supplies in the north of Scotland, with winds over 100mph. 💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can. 🎥Hear more from our Head of Customer Ops, Nik Wheeler:

🌧️ With #StormAmy here, our Contact Centres have extra staff to answer calls & log faults quickly. Megan explains how we’re here 24/7, 365 days a year. ⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.

🔋 Charge your phone 🔦 Keep a torch handy 📞 Save 105 in your phone Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare

🎥 We caught up with Nik Wheeler, our Head of Operations for the north of Scotland, earlier this morning to learn more about our preparations for #StormAmy, the latest forecast and how the weather can impact our ability to safely carry out repairs.

⚡ Need to contact us during a power cut? With #StormAmy approaching, here’s how 24/7 ⬇️ 📞 Call 105 📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack 💬 Message us on WhatsApp, Facebook, Insta or X

🖥️ Paul Murray, our Systems Operations Manager, explains why Control Rooms watch the weather 24/7. With #StormAmy on the way, early action keeps engineers, support teams & customers ready. ⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.

👂 Join our free Priority Services for a personalised Power Cut Plan. 📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance. 👉 ssen.co.uk/support

#StormAmy will be disruptive this weekend in the north of Scotland, with 90mph winds. We're ready for it, with extra engineers in the control room and in place across the network, and more people ready to take your calls. Read more about our preparations here ssen.co.uk/storm

⚠️ #StormAmy is on the way; and we're now at Yellow Alert in the north of Scotland. This means we're taking extra steps to ensure we're ready to respond ahead of this period of severe weather at the weekend. 📺Here's our Head of Control, Brian Morrisey, to tell you more. 🔗ssen.co.uk/storm

⚠️ #StormAmy will bring severe winds to the north of Scotland this weekend, so we're getting prepared right now to respond before it arrives.👷We'll have engineers in place to fix faults and re-route supplies, and we'll have more people on standby to take your calls. More info at ssen.co.uk/storm

This is how we restore power after a storm! From surveyors spotting damage, to tree cutters clearing debris, to crews climbing poles & restringing lines. Our teams work around the clock to reconnect rural Scotland. 💪🌧️

🧗‍♀️ Huge well done to Geraldine, Marion, Shaun and Lauren from our team, who abseiled 165ft from the Forth Bridge on Sunday to raise funds for @chsscotland.bsky.social. 💙 They raised over £2,000 - with our match funding boosting that by another £1,000!

💬 We understand everyone communicates in different ways, and we’re here to make sure you can always get in touch with us in the way that works best for you. 🔗 Learn more and join today: ssen.co.uk/support

Our DSO Autumn Series is proving to be a brilliant way to engage with stakeholders and customers, providing us with invaluable feedback. Our North of Scotland Control Room recently opened its doors to our DSO guests, and we’ve produced this short video so you too can get a glimpse behind the scenes.

🤝 Meet Jenny, our Support Technician in our Flexible Solutions Team. She keeps a close eye on Active Network Management, supporting customers and ensuring issues are resolved quickly and safely. Learn more: ssen.co.uk/anm

🎥 We've teamed up with Nina Tame to share her perspective on why Priority Services matter to her. ⚡ Our free Priority Services are here to provide extra help if you, or someone you care for, would find a power cut worrying or difficult. 🔗 Find out more and join for free today: ssen.co.uk/care

🧑‍🚒Our Safety & Customer Relation teams are at Hampshire Fire & Rescue’s Ringwood 999 Day tomorrow. 🤝Come to Carvers Recreation Ground, Southampton Rd, 10am to 4pm. Meet our team, talk about safety near our network & how we can provide you with free, extra help during a power cut.

🎥 Meet Isaac, one of our Delivery Engineers. He supports Active Network Management customers from the first enquiry to on-site inspections, ensuring a smooth journey. With 10+ years in ANM, SSEN is here to help. ▶️ https://pulse.ly/0ozh0rwhjm

👩‍💼 Meet Rose, our Priority Services Manager. With 17+ years' experience, she leads the team helping vulnerable customers - from personalised resilience plans to tailored support, she’s dedicated to helping our most vulnerable customers stay safe and reassured during power cuts. ssen.co.uk/care

🚜 We’re the first UK network operator to use a custom Tigercat harvester to clear trees near live lines safely. 👷 We’re hiring a Live Line Harvesting Machine Operator—skilled, safety-focused, and HV/LV aware? Apply now 👉 https://sse.pulse.ly/kxg5eaabuy

🎦 Go behind the scenes with our Active Network Management team as part of the DSO Autumn Series. ⚡ Ollie, ANM Project Manager, shares how ANM helps customers connect quicker and more cost-effectively. 🔗 ssen.co.uk/anm

⚡ Rely on electricity for medical or mobility equipment? Our free Priority Services give you extra support and a plan to stay prepared during power cuts. Join today for peace of mind. 💙 www.ssen.co.uk/care

🍂 Today marks the start of our 2025 Autumn Series- along with its Spring Series sibling, these are a key part in our Stakeholder Engagement calendar. 🔗 Click on the link below to learn more about what’s in store

🏘️ Join our Customer Vulnerability Strategy webinar on 25 Sept (9–12) to explore progress in ED2, ambitions for ED3, and innovations already supporting vulnerable customers. Share your insights to help shape our future Consumer Vulnerability Strategy. 👇 Register now on the link below

🌟 We joined forces with SmartSTEMs & ‪unisouthampton.bsky.social‬ to inspire the next generation of innovators. From bug hotels to subsea cables in paddling pools, pupils got hands-on with STEM — backed by our £155m investment in Southampton’s energy future. 👇 Learn more in the article below

Recognising the challenge, our team was recently invited by @ssencommunity.bsky.social to work with its tree-cutting teams to help them better understand beaver browsing, how they can protect trees near their network from foraging, and their own responsibilities regarding beavers' wellbeing.

🚂 Did you know that we have a funicular railway? It’s in the Isle of Skye and enables colleagues to get safely up and down the hillside at Storr Lochs - a journey that’d otherwise require them walking over 1,000 steps! We were on site recently and shot this short video:

⚡️We're now at Weather Warning status in the north of Scotland because of severe, widespread lightning expected on Weds & Thurs this week. We're preparing for the impact this could have, especially after #StormFloris only last week. Find out more at wwwn.ssen.co.uk/storm

Everyone who lost supplies due to #StormFloris has now been reconnected. At the height of summer, we mounted a storm response operation comparable to those usually seen in the depths of winter. Thank you to everyone for their patience and understanding. shorturl.at/UxCEA

⚡ Our engineers are working into the night to reconnect homes after #StormFloris. 70k #customers have power back; 98% of those affected. 🛠️ Hundreds of engineers remain in Highland #communities, working with helicopters & tree-cutting teams & aiming to reconnect 1,470 properties by Thursday night.

🦺 Thank you for your patience while our engineers work to restore power after #StormFloris. 👉 For updates and welfare support info, check our socials, or www.ssen.co.uk/stormsupport. 📞 Spot damage? Stay clear and call 105.

⚡ We’ve restored power to 60,000 customers affected by #StormFloris with work continuing to reconnect 11,400 more. 📞 800+ colleagues on-site, and 12,000+ calls answered. 🍴 Hot meals & support from welfare vans/local businesses. 👉 More info here: ssen.co.uk/stormsupport

👷‍We’re working hard to reconnect our customers affected by #StormFloris. ⚡ These are complex repairs, with some difficult to access, as you can see from these photos taken in Beauly. 🍵Welfare facilities are in place in areas most affected. 👉 ssen.co.uk/stormsupport

👷We’ve restored power for 5,500 #customers and are working to reconnect 22,500 more across the Highlands, Moray & Aberdeenshire. 🌬️100s of extra team members are working on our response, but #severe winds may cause further #outages. ⚡Read more at ssen.co.uk/storm

🎥 As #StormFloris moves across Scotland, our Contact Centre is here to help. 📞 We’ve brought in extra staff to take your calls and respond online. ⚠️ Spot damage? Stay back and call 105 or report at powertrack.ssen.co.uk 🔗 Latest updates: ssen.co.uk/storm

🎥 What should you do if you see storm damage during #StormFloris? ⚠️ Stay well back and call 105 or report it at powertrack.ssen.co.uk. 📍 Paul from our Control Room explains how we’re monitoring and responding. 🔗 ssen.co.uk/storm #StaySafe

⚠️ If you spot any damage to our equipment during #StormFloris, please stay well back, it may still be live. 📞 Report it immediately by calling 105 or visiting powertrack.ssen.co.uk. 🔗 For the latest updates, head to ssen.co.uk/storm

#StormFloris is moving across Scotland, bringing winds of up to 100 mph. Gales will persist in the NE overnight. Power supplies will be affected; we’ve got extra people ready to reconnect homes, fix damage, & answer queries. If you see network damage, stay back & call us on 105. www.ssen.co.uk/storm

The forecast for #StormFloris is worsening. 90mph gusts are possible on Monday in Argyll, the Highlands, W. Isles, Angus, Perthshire & Aberdeenshire. We've got 100s of extra staff ready to respond, and we've sent texts to 100,000 people to help them prepare. There's more info at www.ssen.co.uk/storm

⚠️ We’re at Yellow Alert in the north of Scotland ahead of Storm Floris on Monday; strong winds & heavy rain will likely affect the network. 👷 Storms at this time of the year are rare, and we’re prepared, with extra staff and dedicated advice for the vulnerable. 🔗 More at at www.ssen.co.uk/storm

💨 Storm Floris is expected to bring gale-force winds & heavy rain to our north of Scotland network area on Monday. 👷 We’re moving to Weather Warning Status, making extra preparations so we can respond to increased numbers of network faults quickly. ⚠️ Stay up-to-date at www.ssen.co.uk/storm