On why we need to think about welfare experiences during fraud investigations:

Are we underestimating popular discontent with welfare state change, and the damage done to political-institutional trust? New measures of "welfare state emotions" suggest as much. With Tor Syrstad and Atle Haugsgjerd. journals.sagepub.com/doi/10.1177/...

Really like this way of doing system maps with experts by experience, and comparing them to system maps generated by experts & policymakers - a really persuasive way of showing what's missed from research/policy ways of thinking

✍ NEW BLOG | Putting humanity at the heart of welfare @j-hancock.bsky.social reflects on 13 years of online conversations evidencing the enduring challenges that people face when navigating the #welfare system. This blog draws from our ongoing Online Listening research with @jrf-uk.bsky.social.

How do experiences of claiming social security look in different countries? A fab online panel on 6th October are discussing first findings from @welfare-experience.bsky.social , sign up at www.eventbrite.co.uk/e/welfare-ex...