2025 has been a big year as the energy transition accelerates and important reforms shape Australia’s energy future for households and small businesses. We’ve been working hard to make sure our energy system is equitable, accessible, good value for money + enables ownership + shared benefit. (1/2)

"We found that disconnection rates more than double during extreme heat." 'The Right to Power' report, funded by an Energy Consumers Australia grant, identifies six actions to reduce disconnections, improve energy security + keep First Nations people connected to power. https://loom.ly/eejQT50

Announcing keynote speakers for our 2026 Foresighting Forum! Earlybird tickets are available until December 31 - head to our website for more information: loom.ly/2hfz7vY

Reserve your spot at Foresighting Forum 2026 with earlybird ticketing rates until 31 Dec. Join innovators and decision-makers this March in Sydney to explore how to supercharge the shift to an energy system that’s affordable, clean and reliable for all Australians: https://loom.ly/2hfz7vY

The Australian Energy Market Commission (AEMC) has finalised a change to the National Gas Rules, proposed by Energy Consumers Australia, that requires new gas customers to pay the full, cost-reflective price of connecting to the network for the first time. loom.ly/_hYnCXo

"Without ...mandatory enforceable standards, renters are going to keep living in homes that are too hot in summer, too cold in winter, and very expensive to run." - Ashley Bradshaw, speaks to SBS News about our latest Consumer Energy Report Card Survey. 🗞️ loom.ly/j0hADbo

Data from our latest Consumer Energy Report Card survey is out! 👀 Our survey of over 4,000 households tracks consumer priorities, around energy, including affordability, energy literacy, attitudes to the renewables transition & more. 📊 Access the data + summary report: https://loom.ly/rg2nwtg

The latest Australian Energy Regulator (AER) Annual Retail Markets Report shows that, despite temporary relief measures delivered by federal and some state governments, energy affordability remains a key concern, particularly for low-income households.

Could you be our next Kelvin Trimper Scholar? There's just days left to apply for a consumer advocacy scholarship worth up to $10,000! 🗓️ Apply today: https://loom.ly/1bsC7Wg #ConsumerAdvocacy #Scholarship #EnergyConsumers

Our 2024-25 Annual Report highlights the impacts we have delivered for consumers over the past 12 months, and shows where we have moved the dial to help build an energy system that truly reflects their needs, wants, and values. Learn more about our impact: https://loom.ly/DevLGK8

Applications for our 2026 Kelvin Trimper Scholarship close next week! 📢 Find out more and apply today: https://loom.ly/1bsC7Wg #grants #scholarship #SAPowerNetworks

Did you know some First Nations customers are disconnected from electricity nearly every week? The Right to Power is the first national investigation into First Nations’ experiences of prepayment for electricity. Listen to the SwitchedOn podcast for more: https://loom.ly/67_hrzE

We're disappointed that Members of the South Australian Legislative Council voted against introducing minimum energy efficiency standards for rental homes. This decision goes against what most South Australians want & misses a crucial opportunity to reduce energy bills and improve renters' health.

Many homes and small businesses already have a #SmartMeter and the national rollout aims for everyone to have one by 2030 ⚡ Find key information for consumers at our website, including answers to common questions: https://loom.ly/2jPF8Mw

Attendees at last week's National Consumer Roundtable, convened by Energy Consumers Australia, gathered to discuss key consumer issues and opportunities in relation to consumer protections and market design - catch up on photos from the event below.

Wholesale electricity prices are falling, according to the Australian Energy Market Operator (AEMO) - but what does this mean for households? Find out what costs are included in a typical energy bill - and what households can do to keep costs down 🔗 https://loom.ly/GQT4_tU

A new report, released today, highlights the urgent need for prepayment reform, to ensure access to fair, affordable energy for First Nations communities: https://loom.ly/XiCIIKo This research is supported by an @energyconsumersaus.bsky.social grant.

We're funding 8 new projects through our grants program! From improving policy design and data access, to supporting renters, regional Australians and First Nations communities, each initiative addresses a key challenge for energy consumers in Australia: https://loom.ly/DUNO2yQ

Next week, Original Power and @firstnationscen.bsky.social will launch a landmark report, 'The Right to Power - Keeping First Nations' communities on prepayment connected' - and you can join the virtual launch: loom.ly/QQWLEDo

Submissions are invited in response to the AEMC's directions paper on our rule change request. Our request aims to modernise distribution network planning requirements to ensure consumers don’t pay more than they have to 🔗 Find out more: https://loom.ly/5uaotfE

Registrations for our 2026 Foresighting Forum are now open! 📢 Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer. 🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY #event #conference

🧑‍💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Claim your free ticket: https://loom.ly/w2wJEu0

A new report from @cprc-research.bsky.social, funded by an @energyconsumersaus.bsky.social grant, reveals the outcome of a three-stage research project, comprising 120 mystery shops, eight qualitative discussion groups, and a quantitative survey of 1,500 Australians. loom.ly/7_FFNvA 🧵

A new report from Cotality Australia shows how investing in Consumer Energy Resources #CER can increase the value of your property 🧵

🧑‍💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Register today to claim your free ticket: https://loom.ly/w2wJEu0

Our submission to the National Electricity Market (NEM) Review Draft Report recommends: ⚡ Clarifying governance of the Entry Support and Efficiency Mechanism (ESEM), ensuring consumer interests are pre-eminent in determining the amount of capacity to procure if consumers are to pay all ESEM costs

Free online event: find out more about our real-time data rule change proposal at the Australian Energy Market Commission (AEMC)'s online forum on 2nd October: 🧑‍💻 Forum: Real-time data for consumers ⌚ 2 Oct 2025 @ 1:15 pm AEST 👉 Register at AEMC's website: https://loom.ly/5q2W8UY

"Often when the market price cap is hit, it's because a transmission line falls down or a coal plant fails. And at these times, it's not clear to us what the value of this … global outlier of a market price cap is really providing." 🔗 🔗 Brian Spak in ABC News: https://loom.ly/Eb6sml0

Will you electrify my heart forever? 💝 Here are 3 top tips inspired by Ms Swift about how to keep consumers engaged... in the energy transition 💍 https://loom.ly/F6DFGqk

Energy affordability + reliability are top concerns for consumers. The 2026 Reliability Settings Review will make important decisions to strike the right balance between these two priorities 🔗 Access our submission + commissioned report: loom.ly/i1RpWr0

Our analysis of new Consumer Energy Report Card survey data shows households on lower incomes are more likely to be vulnerable to, or experiencing, energy hardship. Renting is also a key factor, regardless of income level. 🗞️ Read more in SBS News: https://loom.ly/Y3Cklv8

What is energy hardship, and how is it affecting Australian households? 🏡 Find out more in our latest Consumer Energy Report Card analysis, released today 🔗 loom.ly/t67fXko

Our submission regarding reforms to the Default Market Offer (DMO), makes recommendations to clearly place consumer protection at its centre and ensure consumer outcomes are prioritised. Read it here 🔗 https://loom.ly/dinxe_Y

What does a 10-star rental home look like? 🏡 Kelvin Trimper Scholarship recipient and energy scorecard assessor, Alex Fry, shows us in this rental property, which has gone from a 6.6 star rating to a 10 as a result of energy upgrades! ⭐

Victorian Council of Social Service (VCOSS) is hosting a free webinar on July 29, exploring women leading change at the nexus of energy/health hardship. This event is supported by an @energyconsumersaus.bsky.social grant 🎟️ Find out more: https://loom.ly/zmFstn8

Community-led energy projects, like neighbourhood batteries or solar bulk buy initiatives, can bring much-needed local knowledge, relationships, and lived experience to the energy transition 🔗 https://loom.ly/Z8NiLCA

The Australian Energy Market Commission (AEMC)'s pricing review must provide solutions that ensure: ⚡ Retail services are simple + comparable ⚡ System costs are recovered fairly ⚡ Electricity is affordable for all Australians 🔗 Access our submission and commissioned report: https://loom.ly/evTJpxM

(1/3) The electricity distribution network – the local poles and wires connecting our homes and businesses to the broader grid and one another – is the single biggest element of household electricity bills.

(1/2) C4NET's Enhanced System Planning Project is a major research undertaking designed to inform electricity planning in Australia beyond 2030.

"It’s clear consumers need greater protections from unjustifiably high prices, and we would very much welcome a review [of the Default Market Offer]." - Energy Consumers Australia CEO, Brendan French 🔗 https://loom.ly/XKn0nkA

VCOSS has created resources for healthcare professionals, to provide information about how to help people who may need support managing energy costs and maintaining a comfortable home. These resources have been funded via an Energy Consumers Australia grant. Find out more: https://loom.ly/sgK3eRE

Financial Counselling Victoria's 'Rank the Energy Retailer' 2025 Report, released today, includes findings and recommendations focused on improving access to affordable energy. This research has been funded by an Energy Consumers Australia grant. 🗞️ Read more in ABC News: loom.ly/WCiXTqs

Our new report, released today, recommends a dedicated and enduring national body to oversee the coordination of the role of Consumer Energy Resources (CER) in the NEM, incl. household solar and batteries, to help lower electricity prices and energy system costs. 🔗 Read it here: loom.ly/O3sJ080

The first of four proposed amendments to the National Gas Rules is open for consultation. This proposed rule change relates to requiring consumers to pay upfront costs of connecting to the gas network, enabling them to weigh up the true costs of doing so: loom.ly/2f3d3Rk

RMIT, RACE for 2030 and UTS ISF are undertaking collaborative research to explore how independent energy performance information can influence landlords + tenants to undertake energy upgrades. We're proud to be a project partner in this work! 📢 Find out more: https://loom.ly/VaWraLk

Local communities and industry are coming together to build resilience solutions in the Flinders Ranges, South Australia 💪 Find out more: loom.ly/hUWLWfk #CommunityResilience

We're pleased to see the Victorian Government and SEC Victoria today announce the expansion of the SEC's 'one stop shop', which will help more Victorians receive free access to trusted energy advice.

The Default Market Offer (DMO) exists to protect people from paying unreasonably high electricity prices. But it's not working effectively if it is priced 18 to 27% above more competitive offers. 🗞️ Read our media statement: loom.ly/b9SCrdI

Today’s final determination by the AER re: Jemena 2025–30 gas distribution access arrangement further underlines the urgent need to ensure millions of consumers aren’t unfairly paying for the declining gas market. 👉 Read more in our media statement: loom.ly/K2035Oo

Through its review into the Wholesale Demand Response Mechanism, we recommend the AEMC explore the costs and benefits of revising eligibility criteria to ensure all cost-effective demand response can participate, including allowing aggregated household and small business demand.