The latest edition of Connected magazine has been delivered! This issue includes details about all sorts of things going on in and around our communities, as well as full details of our new gardening competition - Connect in Bloom! www.connecthousing.org.uk/news/the-lat...

We're excited to share some positive changes within our Neighbourhoods team! Alongside our dedicated Lettings team, there are now eight Community Housing Officers, each covering a smaller area than before and providing a more joined-up service. www.connecthousing.org.uk/blog/changes...

Ever considered an apprenticeship? For #NationalApprenticeshipWeek 2026 we've been speaking to our apprentices to find out why they chose this route and if they'd recommend it to others. Read more below!

This Christmas period, our office will be closed from 2pm on Wednesday, 24 December. We will reopen at 9am on Friday, 2 January. If you need an emergency repair between these dates, please call us on 0300 5000 600. Our out of hours service will be able to help.

Update: Our online account service is now running as normal, thank you for your patience

Awaab's law has been in force for over a month now. Find out more about what it means for you: www.connecthousing.org.uk/news/awaabs-...

We’re currently experiencing some technical difficulties with our online account service. Our IT team is investigating the issue. If you’re unable to login to your online account, please feel free to call us on 0300 5000 600 or email [email protected] with any questions.

"We want to hear your feedback so we can improve, and so that we can ensure we keep your homes well maintained." Take a look at the latest blog from our Chair, Diane French, for all the details about Connect's most recent board meeting. www.connecthousing.org.uk/blog/across-...

This Christmas period, our office will be closed from 2pm on Wednesday, 24 December. We will reopen at 9am on Friday, 2 January. If you need an emergency repair between these dates, you can still call us on 0300 5000 600 and our out of hours service will be happy to help.

It's National Involvement Week and we're celebrating the difference tenants make to Connect! We want to say a huge thank you to everyone who gives their time and feedback, whether as part of the Customer Voice Group (pictured), or through surveys, polls and other groups and panels.

We spoke to our Lettings and Leasehold Service Manager, Michael Rose, to find out how the teams at Connect prepare our empty homes for their new residents. Read the interview below!

Have you heard about our Income Services team? Ever wondered what they do day-to-day? Find out from our award-winning Service Manager for Income Services, Shubash Miah.

As we wave goodbye to summer, we just want to say, we’ve loved spending the season with you, especially at the Harehills Community Matters Day. It’s the second time we’ve attended the event to celebrate community, culture and connection - here’s what we got up to!

Our Money Matters team recently helped a tenant with their migration from Employment Support Allowance to Universal Credit. Read the story below and find out how they can support you.

⚠️ On Sunday, September 7, there is a National Emergency Alert Test scheduled for 3pm. ⚠️ When it happens, your mobile phone will make a loud siren sound and vibrate – even if it’s on silent. If you have a hidden or secondary phone, you can switch your phone off, or disable alerts in your settings:

Individuals and families living in supported housing rely on these services to help keep their independence, regain their confidence and feel safe, happy, and secure. #StartsAtHome

This is what one of our refuge residents had to say about the impact supported housing has had on them. #StartsAtHome

Today is #StartsAtHome day, highlighting the importance of housing with support. In this video, staff and people who received support from North Kirklees Womens Refuge share how important supported housing is for people changing their life's journey. youtu.be/Nki-GE1XYWM?...

August 29 is #StartsAtHome day, highlighting how vital supported housing is, and how it urgently needs more funding. In support of the campaign, we'll be sharing the thoughts of staff and residents at North Kirklees Women's Refuge, as we call on the government to #SaveOurSupportedHousing.

Community-led and not-for-profit. Interested in an office/desk at the new enterprise centre in Todmorden? Contact us. Register with B-With-Us if interested in a social rented Passivhaus home. Coming to Ferney Lee, Todmorden in summer 2026. #todmorden @connecthousing.bsky.social

This spring we officially opened our new, highly-energy-efficient housing development in Halifax with a welcome party for residents. Watch the video to find out more about the day, or visit our website to read the full story! www.connecthousing.org.uk/news/lily-cl...

As our summers get hotter and heatwaves become more frequent, keeping your home cool is more important than ever. Read below for our Sustainability Officer’s tips to tackle overheating.

Jude Thompson has been a Connect resident for 20 years, and now devotes her spare time to getting involved with tenant engagement projects. Find out more about her in our latest blog! www.connecthousing.org.uk/blog/meet-ju...

"It is important for us to keep building new homes, not just to house people in need, but also to ensure that we have a sustainable future." Find out more about what's been going on at Connect in the latest board meeting update from our Chair, Diane French www.connecthousing.org.uk/blog/across-...

We’ve officially opened our new, super-energy-efficient housing development in Halifax with a welcome party for residents. The event included speeches, a ribbon-cutting ceremony and a meet and greet with teams from across Connect. Read more about Lily Close and the event below!

We recently completed a project to redecorate the communal spaces at Newall Close, Otley. All the work was underpinned by dementia-friendly standards. Watch the full video on our website to see how the space was transformed over just a couple of months! www.connecthousing.org.uk/news/newall-...

Everyone has the right to live free from fear. Domestic abuse has no place in our society. Read below for information on common types of abuse, as well as services available to help, so we can strive to prevent and eliminate abuse of all kinds.

And here are some pictures to record the visit to Lily Close in Halifax with @katedeardenmp.bsky.social last week. The weather that afternoon was lovely which helped show off the new homes and their beautiful Pennine surroundings! @connecthousing.bsky.social #ukhousing

“As the keys to one scheme of new homes was handed over to us, another was breaking ground.” Read about this unique day at Connect below.

A successful HR department depends on the people. Personality chameleon, Ben Garnham, recently spoke to us about how he fits in as Connect’s Employee Engagement Adviser.

We just broke ground in Todmorden! Find out what we plan for our new Ferney Lee development.

Curious about how repairs get handled at Connect? With over 11,000 appointments a year, our team tackles everything from urgent leaks to routine fixes, ensuring homes stay safe and comfortable. We spoke to Liz and Martyn to find out more about the service. www.connecthousing.org.uk/blog/the-dee...

We love working with residents to shape our services at Connect. Here are just some of the changes in progress this year, thanks to residents giving us their time and thoughts. www.connecthousing.org.uk/blog/working...

Our office will be closed tomorrow (20 March) due to a staff conference. You can still call about emergency repairs and anti-social behaviour on 0300 5000 600. Thank you for your patience.

A gardening project, developed from resident suggestions, has been gaining popularity at North Kirklees Women’s Refuge. Read the story below!

"We have to balance our desire to be an ambitious organisation... with our need to demonstrate financial sustainability, meet high regulatory standards, and respond to the climate emergency" Read the latest update from our Chair, Diane French. www.connecthousing.org.uk/blog/across-...

Residents and staff have worked together to develop a new pet policy for Yew Tree Court. If you're a Connect resident who wants to be involved in making changes like these in your area, we'd love to hear from you - [email protected] www.connecthousing.org.uk/news/new-pet...

Have questions about your rent, benefits, home finance or managing debt? Visit our Money Matters page for advice and details on how to get in touch with the team for free help and support. www.connecthousing.org.uk/support-advi...

What does a Project Manager do? Find out below, as Jason Allan, Connect’s very own Project Manager, takes us through an average day for him and his team.

Have questions about rent? Visit our website to find out all you need to know - including how to get free support from our Money Matters team. www.connecthousing.org.uk/support-advi...

There are a lot of misconceptions when it comes to social housing and migrants. In this blog, we separate the facts from the fiction. www.connecthousing.org.uk/blog/buildin...

Meet Reuben. He joined Connect immediately after college, as an Admin Support Officer. He made such an impression on his team that he was encouraged to take on an apprenticeship with us. #NationalApprenticeshipWeek connecthousing.org.uk/blog/national-apprenticeship-week-meet-reuben/

To mark National Apprenticeship Week, we’ve been having conversations with our apprentices past and present to find out what they gained from the experience. First up, Anaya Tehmina, who is now our Assistant Data Analyst! connecthousing.org.uk/blog/national-apprenticeship-week-meet-anaya/

Did you know that annual gas servicing is not just a routine check, but a legal requirement for all landlords? Find out more in this blog from our Customer Safety Officer Rebecca Rose! www.connecthousing.org.uk/blog/what-to...

Last September our Board spent a day meeting residents in their homes and visiting our new Halifax development. Read the story below to find out about their experience.

Have you had your annual gas service? In this blog, Customer Safety Officer Rebecca shares what to expect during your service and why it's so important! www.connecthousing.org.uk/blog/what-to...

There's a lot to remember when you move into a new home! Our tenant handbook has a handy checklist reminding you of all the important bits, like arranging a gas test, setting up your bills and getting contents insurance. Take a look at it on our website: www.connecthousing.org.uk/wp-content/u...

One of the main risks to any home is fire. Take a look at our website to find out what to do in the event of a fire, and what we do when it comes to residents' fire safety. www.connecthousing.org.uk/your-home/ho...

Are you a Connect resident? Does something in your home need fixing? Our online service can help you to diagnose the problem and book a repair. Sign up today: www.connecthousing.org.uk/online-accou...

There are a lot of ways we check your home is safe, and lots of ways you can make sure it is too. For all the info, or if you want to report a safety concern, visit the Home Safety section of our website www.connecthousing.org.uk/your-home/ho...