Release Wave 1 2026 is here – and I’ve done the reading for you for Customer Insights! Read the post about Dynamics 365 Customer Insights - Journeys.

Release Wave 1 2026 is here – and I’ve done the reading for you for Customer Insights! Read the post about Dynamics 365 Customer Insights - Data.

Connectors are one of those things in the Power Platform that everyone uses — but not everyone really thinks about. They’re not flashy, they don’t have dashboards or AI models… but without them, nothing really talks to anything else.

Freeballing With Will McLendon IV After a very long break, the podcast returns with an episode that sets the tone for what's coming next: less polish, more honesty, and a lot more focus on the people behind the tech. In this episode, Mark and Malin are joined by special guest Will "Quad" McLendon…

New blog in my series: What is "this tech" and what is it used for? Now on Power BI! One of the most well‑known tools in the Power Platform… You’ve probably seen the colourful charts, the dashboards, the KPIs — but do you actually know what Power BI is and what it does?

There are a lot of gems in the Power Platform, some are more used and known than others, today I would say is one of the most hidden ones. AI Builder is up next in: What is and what is it used for?

Are you one of the may people who has a hate/hate/love relationship with bots? Maybe you think Copilot Studio is just another stupid bot? Read my latest article in the series What is and what is it used for? about Copilot studio.

Have you ever thought this job is so basic even a robot could do it? Look no further, Power Automate are up next in: What is and what is it used for? Are you curious about what Power Automate is and what it's for? Who really has a need for it?

Have you ever wondered how you can build secure websites without writing tons of code? Wonder no more, Power Pages are up next in: What is and what is it used for? A big thank you to Ulrikke Akerbæk and Nick Doelman for their quotes in this post!

Canvas apps are up in: What is and what is it used for? This post will explain for everyone what Canvas apps is and some of the use cases for it. A big thank you to April Dunnam and Cathrine Bruvold for their quotes in this post!

Model-driven Power Apps are next in: What is and what is it used for? This post will explain what model-driven apps is and some of the use cases for it. A big thank you to Linn Saw Win and Julie Yack for their quotes in this post!

Let's move on with the series; What is and what is it used for? This post will explain for everyone what Dataverse is and some of the use cases for Dataverse. A big thank you to Heidi Neuhauser and Ian Ceicys for their quotes in this post!

First post of the series; What is and what is it used for? is about Copilot. This post will explain for everyone what Copilot is and some of the use cases for Copilot. A big thank you to Zoe Wilson and Kevin McDonnell for their quotes in this post!

Power Platform and Dynamics 365 demystified, one read at a time. I’m launching a blog series that explains the moving parts of Power Platform and Dynamics 365 from scratch. Follow for updates and share with anyone who keeps asking “what is this for” at the coffee machine.

I'm back with a short blog! Read about a no-code enhancement for views in model-driven Power Apps. They focus on improving user experience in Customer Insights - Journeys by managing building and room data.

New post about the new feature "Cancel event registration" is out! Learn how you can give the attendees the option to cancel their own registration. Making your event management a lot easier! #CustomerInsights #Journeys #EventMarketing

Power Platform Weekly #214 is out! Content from @meganvwalker.com @readyxrm.bsky.social @malinmartnes.bsky.social and many more! www.ppweekly.com/p/power-plat... #PowerAutomate #PowerPages #PowerApps #CopilotStudio #Copilot #MicrosoftCopilot

We all know Outbound is deprecated and will be removed from Customer Insights - Journeys on June 30, 2025. Segments is something a lot of customers are struggling with moving. Microsoft has your back with the Segment Migration Solution. This post goes through how to use it. Hope it makes it easier!

In the March release of Dynamics 365 Customer Insights - Journeys we got a couple of features we've been waiting a long time for. This post shows you how to use the unmapped fields in marketing forms. It's a much awaited feature that I'm super happy we finally have in the system again!

Happy birthday to the one and only @mic.scot -you're amazing 🖤

In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website.

Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!

Before the weekend I created a post on release wave 1 2025 for Dynamics 365 Customer Insights - Journeys. Now I've created on for Dynamics 365 Customer Insights - Data. Lots of new features coming all the way until November! Which is your favorite?

The release wave 1 for 2025 is finally live! I've created a summary for what's coming in Dynamics 365 Customer Insights - Journeys.

As an early holiday gift, we're happy to kick off the countdown for the next #NordicSummit - we're now 273 days away from September 20! We're looking forward to host you in the beautiful city of Gothenburg in Sweden! Stay tuned for more info on ticket sales, Call for Speakers and Call for Sponsors

Episode 144 of #CRMRocks features Markus Erlandsson and @malinmartnes.bsky.social in conversation with the event queen @vivianvoss.dk, who attended Ignite 2024 in Chicago. Vivian givs us highlights of the Power Platform updates, with admin page, Plan Designer and Copilot Studio. crmrocks.com?p=995

We've kicked off our Marketing day with Jim Nakashima from @microsoft.com at the Microsoft Oslo offices. Look forward to a full day of Dynamics 365 Customer Insights and Sales 🥳

I've made a step by step guide for newcomers on how to ✅ Subscribe to the labels ✅ Register and add themselves to Bluesky ✅ Set topics and get verified (if applicable) Now you can simply point anyone to @bluesky.ms and ask them to read the pinned post and the thread that follows. Please share.

I've created a plan which contains most of the learning material you need for studying for the MB-280 - Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate: learn.microsoft.com/en-us/plans/...

Usually this will be filled with tech stuff, but I'm making an exception today! The new Opeth album is out and it's, IMHO, one of the best they've come out with so far! It's brought all the good parts of Opeth and shed parts I've not been a fan of. open.spotify.com/album/1f2Q8u... Have a listen!