From ice buildup to dangerous road conditions, winter storms can make restoration more challenging for our crews. Alex, VP of System Operations and Program Execution at Hydro Ottawa, explains why it can take longer in the winter to get the lights back on: https://bit.ly/4jlMiEX

While our primary job is to keep the lights on, our purpose extends far beyond the grid. For more than a century, Hydro Ottawa has been more than just an electricity distributor; we are a dedicated neighbour and community partner committed to “giving where we live.” https://bit.ly/45TB2dp

Power has been restored to most customers impacted by the outage in MEDHURST, BENLEA, WOODFIELD, and MERIVALE. Thank you for your patience. @seandevine9.bsky.social @lainejohnson.bsky.social. If your power is still out, make sure to report it: hydroottawa.com/outagecentre

OUTAGE UPDATE: Crews continue to work on-site following an outage in MEDHURST, BENLEA, WOODFIELD, and MERIVALE. For updates visit: hydroottawa.com/outages. #OttawaOutage #OttCity @lainejohnson.bsky.social @seandevine9.bsky.social

⚠️We're aware of a power outage in MEDHURST, BENLEA, WOODFIELD, and MERIVALE. Current ETR: 12:00 AM. For updates visit: hydroottawa.com/outages. #OttawaOutage #OttCity @lainejohnson.bsky.social @seandevine9.bsky.social

Please be advised of upcoming scheduled maintenance that will impact customers this Sunday, January 25. 6 a.m. - 8 a.m: MyAccount will be unavailable 6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688.

Beyond solar & wind, waves & marine energy are the next frontier for Canada’s energy future. Executive director at Marine Renewables Canada discusses the promise of "blue energy" to empower coastal and Indigenous communities, and how Canada is pursuing this untapped potential https://bit.ly/3NqoV1j

It’s about to get cold this weekend, #OttCity! Dress warmly before going outside and seek shelter indoors from the frigid cold. If you, or anyone you know needs shelter overnight, please call 3-1-1 for assistance. Recognize the signs of cold injury and know where to stay warm: https://bit.ly/3YSLrCs

New year, new home? You can open, close, or update your Hydro Ottawa service by completing a form online. Be sure to submit it at least 10 business days before your move https://bit.ly/48GXTry

Most outages are short, but some can last longer. Learn how to pack a 72-hour emergency kit with Hydro Ottawa’s Senior Safety Partner: https://bit.ly/4fTzFhj

OUTAGE UPDATE: The cause of the outage in Barrhaven West, Rideau-Jock and Barrhaven East is due to animal interference. Crews continue to work as safely and quickly as possible and have restored power to most customers, with 299 remaining. For the latest information, visit hydroottawa.com/outages

⚠️ OUTAGE UPDATE: We're aware of a power outage in Barrhaven West, Rideau-Jock & Barrhaven East that initially impacted 9601 customers. Crews have restored power to 7904, with 1697 customers remaining without. For updates and estimated time of restoration, visit our outage map hydroottawa.com/outages

Stay in the know this winter. Sign up for Outage Alerts to get real-time power outage updates by text or email. Learn more https://bit.ly/3ByuQLz

Being smart about electricity is always a bright idea! We challenge your kids to take our electrical safety quiz for a chance to win an iPad! The contest runs until March 30, 2026. Take the quiz with them here bit.ly/4cUaQQJ

Energize your future with Hydro Ottawa's summer student opportunities. Learn more: https://bit.ly/40oXQ2x - Électrisez votre avenir à Hydro Ottawa grâce aux emplois d’été pour étudiants. En savoir plus : https://bit.ly/401z5rL

Winter outages can happen. Here’s what to do before, during, and after a storm to stay safe and prepared: https://bit.ly/4jlMiEX - Les pannes hivernales peuvent survenir. Voici ce qu’il faut faire avant, pendant et après une tempête pour rester en sécurité et bien préparé : https://bit.ly/3Wx8vpg

We are here to help. If you are having trouble paying your electricity bill, there are financial assistance programs available. Learn more https://bit.ly/4ebEDWx

POWER RESTORED: Power has been restored to most customers impacted by the outage in Wards 4, 5, and 6 (FORESTBROOK, ESCARPMENT, STATEWOOD, PARADE, BECKETT and HARTSMERE areas). Thanks for your patience. If your power is still out, make sure to report it: hydroottawa.com/outagecentre

POWER RESTORED: Power has been restored to most customers impacted by outages in wards 4, 5, 6, 8, 9, 21, and 23 in the MARCHBROOK, OLD CARP, STITTSVILLE MAIN, IBER, and WHALINGS areas. Thanks for your patience. If your power is still out, make sure to report it: hydroottawa.com/outagecentre

POWER RESTORED: Power has been restored to most customers impacted by the outage in Ward 8 and Ward 9 (MEDHURST, BENLEA, WOODFIELD areas). Thanks for your patience. If your power is still out, make sure to report it: hydroottawa.com/outagecentre

We are experiencing several outages due to the high winds. Crews are responding to restore power as safely and as quickly as possible. If outages occur, an estimated time of restoration will be determined for each outage once damage has been assessed by our crews.

To ensure everyone's safety, we encourage you to be alert around Hydro Ottawa power line crews at work! ⚠️ Follow these tips and visit our website for more information: hydroottawa.com/en/outages-s...

OUTAGE ALERT UPDATE: Crews are on site for the outage impacting Ward 6, Ward 21, Ward 4, Ward 23, and Ward 5. (STITTSVILLE MAIN, IBER, WHALINGS areas.)The outage affecting 10,017 customers was caused by high winds and inclement weather.

We are aware of multiple outages in the Ottawa area due to high winds. Our crews are responding and working diligently to restore power to all affected areas, keeping safety top priority.

POWER RESTORED: Power has been restored to customers impacted by the outage in Ward 2, Ward 19, Ward 1; in the areas of: BELCOURT, FERN CASEY, TOONEY. The outage was due to a loss of power from the provincial grid. Thank you for your patience.

Power out? You can report a power outage four different ways: 👉 Online via MyAccount 👉Through the Hydro Ottawa App 👉Text “OUT” to PWROUT (797688) 👉 Call our 24/7 outage line at 613-738-0188

Strong winds are expected this afternoon and evening, which could lead to power outages. Make sure your devices are charged and you're prepared. Safety first: Downed power lines are extremely dangerous. If you see one, stay at least 10 metres away and call 911 immediately, then us at 613-738-0188.

Why do planned power outages still happen in winter? Short answer: safety and prevention. Our latest video explains why planned interruptions still happen and how to stay updated. Learn more: https://bit.ly/42pvXbO

Energize your future with Hydro Ottawa's summer student opportunities. Learn more: https://bit.ly/40oXQ2x - Électrisez votre avenir à Hydro Ottawa grâce aux emplois d’été pour étudiants. En savoir plus : https://bit.ly/401z5rL

The first power transformer has arrived on site at our new lower-carbon Piperville Substation. This delivery marks the beginning of a critical phase as we continue construction and commissioning. The station will be energized later this year https://bit.ly/4s3Bhfi 🎥: https://bit.ly/4pNKF5x

Using the Hydro Ottawa app? Remember to update to the latest version so you can access new features, important updates, and improvements https://bit.ly/4dWSxuL

Energize your future with Hydro Ottawa's summer student opportunities. Learn more: https://bit.ly/40oXQ2x - Électrisez votre avenir à Hydro Ottawa grâce aux emplois d’été pour étudiants. En savoir plus : https://bit.ly/401z5rL

Start the year with predictable payments. With our Equal Monthly Payment Plan, you can spread your electricity costs evenly over the year and avoid seasonal bill spikes. It is a simple way to make budgeting easier from January through December. Learn more or enroll today: https://bit.ly/3X61JGr

Happy New Years, Ottawa! A reminder that off-peak electricity rates will be in effect all-day January 1, 2026 for New Year's Day. - Bonne année, Ottawa ! Nous vous rappelons que les tarifs d'électricité en période creuse seront en vigueur toute la journée le 1er janvier 2026 pour le jour de l'An.

Wind, ice and heavy snow can bring down powerlines and trees branches. If you spot a downed or damaged line, stay back! It may still be live and dangerous. Stay 10 metres away and call 911 immediately, then call us at 613-738-0188.

🚧 Help keep our crews safe Stay alert and follow these 5 rules: 1️⃣ Put phones away and avoid distractions 2️⃣ Obey all signs and worker directions 3️⃣ Use designated paths for travel 4️⃣ Keep a wide berth around equipment 5️⃣ Slow down in low light or bad weather Learn more: bit.ly/4jYmgYk

Heads up, Ottawa. Strong winds are expected today, which could lead to power outages. Ensure your devices are charged and you're prepared. Safety first: Downed power lines are extremely dangerous. If you see one, stay at least 10 metres away and call 911 immediately, followed by us at 613-738-0188.

⚠️ Weather Alert: Freezing rain is forecast for Ottawa starting tomorrow night through Monday. Ice buildup can cause outages. Our crews are ready to respond!⚡️ Be prepared:🔋Charge devices 🔦Check emergency kits ⚠️Stay informed #OttNews #HydroOttawa

From our Hydro Ottawa team to your home, Happy Holidays. Wishing you a safe, warm, and joyful season. - De toute l’équipe d’Hydro Ottawa à votre foyer, joyeuses Fêtes. Nous vous souhaitons une saison sécuritaire, chaleureuse et remplie de joie.

🎨Winter break is here - and with it comes the boundless energy of kids ready for adventure. Whether the weather is mild or unpredictable and wild, we’ve got just the thing to keep young minds busy and imaginations glowing: https://bit.ly/443wXmc

Reminder: Off-peak rates will be in in effect all day on Dec 25 for Christmas, and Dec 26 for Boxing Day. Our Customer Service Call Centre (613-738-6400) will also operate on holiday hours: - Dec 24 & Dec 31: 8am to 4pm - Dec 25 & 26: Closed - Jan 1: Closed Regular hours apply on all other days.

Energize your future with Hydro Ottawa's summer student opportunities. Learn more: https://bit.ly/3Ng4lAg - Électrisez votre avenir à Hydro Ottawa grâce aux emplois d’été pour étudiants. En savoir plus : https://bit.ly/401z5rL

Power outages can be disruptive, but understanding what causes them can make the experience a little less stressful. Each year, we gather detailed information about the outages in our service area. Here are the top 5 most common causes of power outages in 2025: https://bit.ly/49jtu5G

Please be advised of upcoming scheduled maintenance that will impact customers this Sunday, December 21. 6 a.m. - 8 a.m: MyAccount will be unavailable 6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688

Our crews are on site in the Prince of Wales and Fisher area restoring power following a pole fire that caused damage. Thank you for your patience as crews make the area safe and complete restoration.

Wind, ice and heavy snow can bring down powerlines and trees branches. If you spot a downed or damaged line, stay back! It may still be live and dangerous. Stay 10 metres away and call 911 immediately, then call us at 613-738-0188.

Heads up, Ottawa. Strong winds are possible today, which could lead to power outages. Make sure your devices are charged and you're prepared. Safety first: Downed power lines are extremely dangerous. If you see one, stay at least 10 metres away and call 911 immediately, followed by us 613-738-0188.

Earlier this week two of our Power Cable Technicians, Chris and Carter, headed to Greater Sudbury Hydro to support a high priority project, applying their specialized expertise to help complete six 44kV cable terminations. Thanks for representing collaboration and service excellence across Ontario!

Holiday lights and decorations bring the season to life, and it is important to keep safety in mind as you set them up. Our holiday safety page offers clear guidance on extension cords, outdoor lighting, and more, so you can enjoy the holidays with peace of mind. Learn more: https://bit.ly/3Bz1s8j

Our crews work through every season and every type of weather to keep power on for our city. Their skill, dedication and focus on safety make this work possible. Thank you to all our crews for everything you do.