Reminder! We're looking for Telephone Debt Advisers to join our friendly team! See yourself: 🌞 providing empathetic, empowering advice to help people resolve their debts, & - 🌞 using your passion for social justice to support our campaigns to build a fairer society? ⤵️

Carer's Allowance is a benefit for people who are giving regular and substantial care to disabled people 💙 ✔️ Check if you’re eligible on our website https://bit.ly/45x5rNU #CarersAllowance #SupportForCarers #Plymouth #AdviceInPlymouth

Are you a #Plymouth resident who’s recently applied for #PersonalIndependencePayment (PIP)? Complete our #survey & share your experience! We’re working with Improving Lives Plymouth & other Plymouth organisations to understand how the #PIP process is currently working for local people ⤵️

Don't forget you’ll need photo ID to vote in the upcoming local elections. If you don’t have an accepted form of ID, you’ll need to apply for a voter authority certificate by 5pm on 28 April. Find out more ⤵️ https://bit.ly/3CVMNBy #LocalElections #Plymouth #VoterID

Our friends at @mencap.org.uk are raising awareness about people with learning disabilities and autistic people's right to vote. Take a look at their step-by-step easy read guides to voting ⤵️ https://www.mencap.org.uk/get-involved/campaign-mencap/elections/guides-voting

#BackBilling is when your energy supplier charges you for energy you’ve used in the past. ❌ They usually can’t bill you for energy you used over 12 months ago. We can help if your supplier tries to overcharge you ⤵️ https://bit.ly/4dDna9G#BackBilling #EnergyBillsExplained #EnergyBillsHelp #Advice #Plymouth

There are things you can do if you think you've been charged too much for your energy ⚡⤵️

#HiringNow! Join our team as a Telephone Debt Adviser & have a real impact by - ✨ Providing tailored advice with empathy, empowering people to find a way forward with their debts ✨ Supporting our campaigns work, helping to build a fairer, more equitable society A bit more about the role ⤵️

Reminder for people who live, work or study in #Plymouth! You can now get tailored information & signposting support straight to your inbox 📩 Looking for a way to get help that fits in around work, childcare or uni? Why not give our email service a try ➡️ https://tinyurl.com/bdencdj7

Don't forget that you can drop in & get #advice from us across #Plymouth! 🌊 This week you can find us in - Southway - Barne Barton - Plymstock - Efford - Honicknowle - Derriford Hospital (specialist support for Devon & Cornwall families affected by blood cancers/disorders) ⤵️

Has your employer #underpaid you or deducted some of your wages? Check your payslip to find out what the problem is. Understand your work rights with our #advice ⤵️ https://bit.ly/45ntE9f#underpaid#advice#YourRightsExplained #EmployeeRights #RightsAtWork #Plymouth

❗If you’re on a low income, it’s important you find out what benefits you might be able to get. Our free online advice can help ⤵️ https://bit.ly/4lLoprq #CostOfLivingSupport #HelpWithLivingCosts #BenefitsAdvice #BenefitChecks #AdviceInPlymouth #Plymouth

Have you been contacted by your benefit office about a #BenefitOverpayment? This can happen for a number of reasons, & action might be taken to recover the overpayment. Understand your rights ⤵️ https://bit.ly/4ssf7CW#BenefitOverpayment? #YourRightsExplained #BenefitsAdvice #Plymouth

Applying for #UniversalCredit? Our #HelpToClaim team can support you to: ✅ check your entitlement ✅ complete the application ✅ get ready for your 1st Jobcentre appointment ✅ check your 1st payment is right Get #advice by phone or webchat: citizensadviceplymouth.org.uk/benefits/#UniversalCredit?#HelpToClaim#advice#Plymouth

Getting a letter saying bailiffs will visit your home can be very worrying. If you're in this situation, it's best to seek #advice on your rights & options as soon as you can. Find out more with our #blogpost ➡️ https://tinyurl.com/hzmtbztp#advice#blogpost#Plymouth #DebtAdvice #YourRightsExplained

Update for #DualNationals with valid EU Settlement Scheme status! You can now travel to the UK using your other passport (just make sure your it's linked to your #EUSS status on your UKVI account) – you don’t have to wait until you’ve got your British passport ➡️ https://tinyurl.com/497ms7ae

With #Easter just around the corner, you might be wondering if you have to work the #BankHoliday Check out our latest #BlogPost to understand your rights https://tinyurl.com/mryrrh6s#Easter#BankHoliday#BlogPost#EmploymentRights #YourRightsExplained #Plymouth #BlogPost #Easter2026 #EasterBankHolidayWeekend

Easter opening hours! 🐣 Our services will be closed on Friday 3rd April & Monday 6th April for the Easter bank holidays. We'll re-open as normal on 7th April. Get #advice while we're closed: www.citizensadvice.org.uk/#adviceHappy #Easter to everyone who will be celebrating! #Plymouth

The #EnergyPriceCap, which controls what most households pay for energy, is going down on 1st April📉 If you're on a price-capped tariff, send a meter reading to your supplier before the 1st to make sure you pay the new lower rate for energy used after the cap change #EnergyBillsUK #Advice #Plymouth

#StatutorySickPay (SSP) is changing! From 6th April 2026, the #EmploymentRightsAct 2025 means that: ✅ SSP will be paid from the 1st full day of sickness absence (rather than the 4th day) ✅ The lower earnings limit will be removed, making SSP available to all employees regardless of weekly earnings

🚨Update about our opening hours tomorrow 🚨 Our services will open at 10.30am instead of the usual time tomorrow, to give us time to get together for an office meeting. Get advice while we're closed ➡️ https://www.citizensadvice.org.uk/about-us/contact-us #Plymouth #Advice #Updates

✨ Celebrating our volunteers! ✨ We are incredibly grateful for our amazing #volunteers, who bring so much to our office. Since April 2025, the team have: 💫 helped 3,629 people in #Plymouth & beyond 💫 provided 5,931.5 hours of support

Reminder this #DebtAwarenessWeek that if you're facing debt, you're not alone. In the last 12 months, over 2,000 #Plymouth residents contacted Citizens Advice for #DebtAdvice - & more than 4,500 needed help with living costs. Get confidential, non-judgmental debt advice ⤵️ tinyurl.com/4v5emc67

ℹ️ Don’t forget you can #ComplainAboutBailiffs if they treat you badly or don’t follow the rules, such as if they: ✅ Enter your home when they shouldn’t ✅ Take things they don’t have the right to take ✅ Act in an aggressive or threatening manner – including refusing a reasonable repayment offer ⤵️

🎟️ Have you bought event tickets from an official seller? You can get a refund if the organiser cancels, moves or reschedules the event. Find out what your #ConsumerRights are ⤵️ https://bit.ly/4m4X2I2#ConsumerRights #Plymouth #Advice #AdviceOfTheDay

#MakingAWill is really important - but knowing where to start & how to make it official can be tricky. Our #BlogPost can help ⤵ https://tinyurl.com/yn35kfp5#MakingAWill#BlogPost💡Over 55? See if you can access free/cheap will-writing through #FreeWillsMonth in return for a charity donation #Plymouth

There's still time to apply for our Local Services Assessor & Generalist Adviser roles! As well as the opportunity to help people in #Plymouth, other benefits of joining our friendly team include ⤵️ #CharityJobs #CareerDevelopment #ValuesLed #JobAlert #MenopauseSupport #TrainingProvided #DevonJobs

📞 It can be frustrating getting cold calls or messages selling you things you don’t need or saying you’re due compensation. Here's what actions you can take to stop getting nuisance communications ❌ https://bit.ly/44cE8cf #NuisanceCalls #ColdCallingTips #AdviceInPlymouth #Plymouth #Advice

ℹ️ Bailiffs have to follow additional rules if you’re in a situation that makes it hard for you to deal with them. They should treat you as vulnerable if: ✅ you’re disabled, seriously ill or have mental health problems ✅ you have children or are pregnant - especially if you’re a single parent ⤵️

Are your current working hours not suitable? ✅ You can ask your employer to let you work in a way that suits your needs. This is called #FlexibleWorking. What steps you can take ⤵️ https://bit.ly/4rqvUpW#FlexibleWorking #EmploymentRights #EmploymentLaw #Advice #Plymouth

Having problems with your neighbour? ✍️ Take a note of when it happens 💬 Talk to them if you feel safe & comfortable ✅ Get help from a mediator What steps you can take ⤵️ https://bit.ly/4qWRn91 #NeighbourIssues #NeighbourDispute #YourRightsExplained #Advice #Plymouth

With spring on its way, we’re taking a moment to reflect on 2025/26 so far 💫 🌟 49,699 people from across the country helped to resolve 345,746 issues – that’s an average of 7 issues per person, with debt, benefits & utilities & communications the biggest issues for people ⤵️

Reminder! We're out and about and different locations in #Plymouth each week. You can find your local community #DropIn here ⤵️ https://citizensadviceplymouth.org.uk/events/#Plymouth#DropInDrop in to speak to one of our advisers & see how we can help - we're looking forward to seeing you. #Advice #CommunitySupport

🚨 Spot the signs of fake online shops before buying. Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product. Try our online tool to check if it’s a scam ⤵️ https://bit.ly/4aRbili #ShopAware #ScamAware #Advice #Plymouth

Bailiffs saying they're going to clamp your car can be really stressful. ✅ Our newest blog post explains your rights - including when bailiffs shouldn't take your vehicle. Read it here ➡ https://ow.ly/iNSy50YkW0b #DebtAdvice #Bailiffs #Plymouth #Advice #BlogPost

Don’t feel stuck with an outfit you no longer want. 🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund. Be #ShopAware and check your rights ⤵️ https://bit.ly/49GC9yq#ShopAware #ConsumerRights #Plymouth #Advice

Make a difference in your community & beyond! Join our team as a... 🌟 Local Services Assessor 🌟 Generalist Adviser 🌟 Telephone Debt Adviser If you’re empathetic, non-judgmental & passionate about empowering people to resolve the issues they face, this could be the opportunity for you! ⤵️

🛍️ Do you know your rights if a clothes or shoes order goes wrong? From fake online shops to delivery delays & refund policies - we can help you understand what you’re entitled to. What you need to know to stay #ShopAware online ⤵️ https://bit.ly/3NecxRS#ShopAware #Plymouth #ConsumerRights #Advice

There’s a new way to contact us! Our new email service offers tailored information & signposting for people who live, work or study in #Plymouth. How it works: 1️⃣ Use our simple contact form to submit your enquiry at a time that suits you ⤵️

You might be able to claim extra benefits, like #ChildBenefit or Universal Credit, if you have a child 👨‍👦👩‍👩‍👦🤰 There’s also government approved schemes to help you pay for childcare. Check what you’re entitled to ⤵️ https://bit.ly/4flTLlA#ChildBenefit #ChildcareCosts #FinancialSupportForFamilies #Plymouth

We're popping up in St Budeaux next week! Drop in for information on benefits, budgeting, debts & more. 📅 24th February, 10am - midday 📍St Budeaux & Barne Barton Wellbeing Hub, 6 Shelley Way, PL5 1QF We look forward to seeing you there! #Plymouth #FreeEvent #Support #Help

As we head towards the end of #StudentVolunteeringWeek, we want to say a heartfelt thank you to our #StudentVolunteers for the incredible commitment you show, balancing your studies with empowering people in #Plymouth & beyond 🫡🙌👏

Many people we support are facing a double squeeze: ongoing high living costs, alongside #debt built up over the years. Rather than easing, these pressures are overlapping. Join Citizens Advice on 26 February to hear more: https://bit.ly/4rdAnM4#debt #CADataInsights #FreeEvent #Plymouth #CostOfLiving

At Citizens Advice Plymouth, we believe no one should have to find a way forward with life's problems without good quality, independent advice. That's where you come in! Apply for our Telephone Debt Adviser role today & join our work to build a fairer society ⤵️

⚡ Looking to save money on your gas and electricity? You could consider switching suppliers or a different tariff with your current supplier. Before that, check if you can switch ⤵️ https://bit.ly/4c5ouDw #EnergySavingTips #EnergyBills #EnergyTariffs #Advice #Plymouth

There are steps you can take if you’re struggling to pay back your debts. 📝 Start by collecting all the information about your debts such as contracts, bills & statements. Our #advice can help ⤵️ https://bit.ly/4kuSKsr#advice #FinancialFreedom #DebtAdvice #DebtFree #Plymouth

⚠️ If you think a business has broken the law or acted unfairly, you can report them to #TradingStandards. You can also tell them about a business if they scammed you. Our #advice can help you with the process ⤵️ https://bit.ly/45gv8D0#TradingStandards#advice#ReportAScam #ConsumerRights #Plymouth

Dealing with a pest infestation in your rented home? Check our #advice to find out who’s responsible for dealing with infestations & what your landlord should do ⤵️ https://bit.ly/4pDQ4ec#advice #HousingRepairs #RentersRights #AdviceForRenters #Plymouth #AdviceInPlymouth #Advice

There are steps you can take if you haven’t been paid what you’re owed after leaving a job. On top of your basic pay you could be owed holiday pay, sick pay and redundancy pay. Check your rights ⤵️ https://bit.ly/4bGuGSo #EmployeeRights #EmploymentLaw #Advice #Plymouth

We've had some stormy weather recently ⛈️ Check out our latest blog post to find out: 💡 how you can prepare for unexpected power cuts 💡 who to contact if you have a power outage Read it here ➡️ https://tinyurl.com/3zuahef6 #PowerCuts #Advice #StormChandra #Plymouth