🆕 Shared Digital Guide! @citizensadvicesort.bsky.social share the steps they took when building CaseNote, a speech‑to‑text and AI summarisation tool. The tool is designed to halve the time spent writing case notes, whilst still preserving advice‑quality standards and data privacy 👉 buff.ly/7Ilx5D4

📚 Starting university this year? We have written a quick guide on practical tips and advice to help you settle in and get through this transitional period. We cover managing money, forming new friendships, the practicalities of moving out and looking after your mental health: ↪️ bit.ly/3Vyn7Ea

Lucy, our Community Adviser, featured on Roch Valley Radio yesterday to discuss important consumer issues such as: your statutory rights as a consumer, how to complain when you're dissatisfied and the role of the Trading Standards. 🔊Catch us on Roch Valley Radio monthly. Next session➡️22nd October 📻

🖊️ We’ve written to our local MPs ahead of the Autumn Budget, urging them to press for action on living standards. Our 3 core asks: uprate Local Housing Allowance, scrap the 2-child limit & benefit cap, and ensure families can cover essential bills this winter.

💡 Ofgem’s changes on standing charges won’t cut bills - lower charges just mean a higher cost per unit for energy. Tinkering at the edges won’t help people this winter. We need long-term, targeted support for households facing record energy prices ⤵️ https://shorturl.at/NSTLZ

Living with dementia is challenging enough without money worries. That’s why we’ve launched a new Dementia Support Service in Rochdale & Oldham-helping people with dementia and their families access vital support. 👉 Learn more: https://bit.ly/3VWwduq

⚠️ Peoples' needs are becoming more complex. But how can we get help to the people who need it more quickly? Join @citizensadvice.bsky.social on Thursday 25 September, 2-3pm to hear more ⬇️ https://bit.ly/43QfkoL #CADataInsights

💬 This feedback shows just how valuable face-to-face advice is. Alongside online and phone support, our advice sessions in community locations such as libraries, community centres, and churches keep advice close to home. More: https://www.citizensadvicegm.org.uk/facetoface

🏡 Our research has found 4.5 million renters in England and Wales had to ration gas and electricity to afford their energy bills last winter. Read more ⤵️ https://www.theguardian.com/money/2025/sep/15/more-than-40-of-private-renters-ration-energy-use-to-afford-bills-study-finds

Far too many miss out on support they’re entitled to. This article reflects what we see locally - awareness, complexity & stigma remain key barriers. shorturl.at/mXMaC

Citizens Advice services across Greater Manchester helped residents with over 10,000 council tax debt issues last year. 💡 Our insights show how council tax practices affect households and how reforms could make the system fairer and more supportive ⤵️ https://bit.ly/4pjdQ0c

You can stay up to date with our campaigning and advocacy developments by following our Medium page ➡️ medium.com/citizens-adv... and via our press centre ➡️ www.citizensadvicegm.org.uk/press-centre

Great to join a local wellbeing event last week in Trafford, showcasing local services promoting health & wellbeing. Pictured: Stuart, our Macmillan Social Welfare Law Caseworker, supporting people living with cancer & their families in #Trafford. 💚 #Community #Wellbeing

🆕 Shared Digital Guide! @citizensadvicesort.bsky.social share the steps they took when building CaseNote, a speech‑to‑text and AI summarisation tool. The tool is designed to halve the time spent writing case notes, whilst still preserving advice‑quality standards and data privacy 👉 buff.ly/7Ilx5D4

🎧 New podcast episode! Which of the latest AI developments matter most for charities? @lrouse.bsky.social and @emilyharle.bsky.social find out from @zoeamar.bsky.social and Stuart Pearson @citizensadvicesort.bsky.social

Since the spring of 2025, we've been driving awareness of gas safety in partnership with Gas Safe Charity, through our 'Be Gas Safe' project. This week, we're taking part in Gas Safety Week to help keep our communities safe from the dangers of carbon monoxide. Find out more at https://bit.ly/3I8GWyH

Delighted that the free-bus scheme will continue through November, following campaigning across Greater Manchester- www.manchestereveningnews.co.uk/news/greater...

🎄 Early Christmas prep! If your festive event gets cancelled, who pays for your ticket? Our guide breaks down refunds, official sellers, and scams - so you can enjoy the season stress-free. Read our advice 👉 https://bit.ly/45V1HWD

We are a charity working for the whole of society - whoever you are, whatever your problem. We Are Citizens Advice ✨ We are #ThePeoplesChampion Follow #WeAreCitizensAdvice to find out more about who we are and what we do!

🗣️ Citizens Advice services across Greater Manchester have submitted a joint response to the government’s Council Tax enforcement consultation, sharing local insights to inform policy on billing, collection, and enforcement. As you can see, we had a lot to say! 😸 shorturl.at/flg9n

🚌 Citizens Advice services across #GreaterManchester co-signed a letter calling to extend the free pre-9:30 bus travel trial for older & disabled people. Making it permanent would improve access to work, healthcare, education & community shorturl.at/W7ga1

We read this @cpaguk.bsky.social piece with interest — its findings on poverty & children’s health mirror what our advisers see: families unable to afford travel to appointments, conditions like asthma worsened by damp homes & struggles to afford healthy food👉 shorturl.at/P4mlc @resolvepoverty.org

We’re delighted our advisers play a key role in this scheme. By bringing money and benefits advice into local schools, we’re helping families uncover vital support they didn’t know they could access 👛

🏘️ The government’s #DecentHomesStandard consultation is underway. ✍️ We’ve submitted our response, calling for flooring and furnished homes so vulnerable tenants don’t move into bare-floored properties and for at least 10% of social housing to be furnished. Learn more: https://shorturl.at/jWunR

For those receiving their GCSE results today... whatever your results look like, remember to celebrate your hard work and be kind to yourself 💙

Our Energy Champion, Beata, featured on the 'Community and Business Spotlight' show at @rochvalleyradio.com yesterday to talk about carbon monoxide safety. We have teamed up with Gas Safe Charity to deliver this important campaign across our local communities. Listen back- player.autopod.xyz/991759

💬 We loved receiving this feedback from a couple we’ve been supporting. Attendance Allowance and a Blue Badge will boost their finances, freedom, and quality of life. Proud of our staff and volunteers who make support like this possible. 💙 @citizensadvice.bsky.social

'The Volunteer Perspective'- our latest blog series championing our incredible volunteers is now live in full 🌟 Thanks to the dedication and generosity of our volunteers, so many more people in our local communities are getting the support they need 💙 ↪️ bit.ly/45pX4n0

Extra, Extra! Read all about it! 📰 Stay ahead with our monthly newsletter-packed with updates on our community work, policy & advocacy efforts, and more. Subscribe now: citizensadvicegm.org.uk/newsletter

Share this post with students who are awaiting their A-Level results, this week! Explore our resources around results and next steps today: bit.ly/3zQOjkv

Big News: We’ve been awarded funding from GMCA’s Foundational Economy Innovation Fund to develop an AI assistant that uses plain language to help people with disabilities and long-term conditions complete forms. More info 👉 shorturl.at/v1yRf @stoopearson.bsky.social @citizensadvice.bsky.social

⚠️ We've heard from several people getting scam texts claiming to be from DWP, urging them to apply for a £300 “winter heating allowance.” 📵 Don’t click any links. DWP won’t ask for bank details by text/email. ✅ Genuine info: www.gov.uk/winter-fuel-...

We're here to help, in any way we can. #WeAreCitizensAdvice

Alison is one of the 5 million people trapped in a negative budget. Her income is not enough to cover essential costs.

After Alison’s benefits were cut, she could only afford the bare essentials, but still didn’t have enough to cover her bills.

Alison* has a permanent brain injury.

This is Alison's* story

💬 Hear from our Comms Manager, Hayley, about how we’re working together across Greater Manchester to strengthen our policy impact and drive positive changes that make a real difference in our communities.👇 shorturl.at/olEtJ

🌲 From zipwires to tree jumps, we stepped (and leapt) out of our comfort zones at yesterday’s away day. A much-needed chance to reconnect, recharge, and swap screens and advice-giving for the great outdoors. #TeamAwayDay #Wellbeing #WeAreCitizensAdvice

Earlier this year, we partnered with Gas Safe Charity on an important initiative that brings gas safety knowledge, awareness and best practices to the general public and other local organisations. Find out more about 'Be Gas Safe' ➡️ medium.com/citizens-adv...

🎙️Our Money Advice Caseworker, Temi, was on @rochvalleyradio.com this morning chatting about how people can get into debt, the difference between priority and non-priority debts, and the support available to anyone struggling. Listen back here: player.autopod.xyz/961911 #DebtAdvice #CitizensAdvice

🌳Wish us luck tomorrow as we take our team out for an outdoor adventure to bring us together, reconnect, and have a serious dose of fun in the fresh air! (we're not nervous at all😬) For info on service impact, visit citizensadvicegm.org.uk/citizens-advice-sort-closings

📣Join us as a Community & Adviceline Adviser or a Junior Developer. Help provide vital advice and improve policies that affect people’s lives. Passionate about making a difference? Find out more and apply: citizensadvicegm.org.uk/jobs @mcrdig.bsky.social #ManchesterJobs #GreaterManchesterJobs

💬 We recently helped someone challenge their PIP decision - they were relieved to be awarded enhanced daily living and mobility rates. After a stressful wait, they told us how much our support meant and how grateful they were for the outcome we helped them achieve💙 #WeAreCitizensAdvice

'It showed how much of an impact Citizens Advice makes in people's lives, which I found truly rewarding' - Elizaveta, one of our volunteers, on recently supporting a client going through a difficult time. Find out more about Elizaveta and our incredible volunteers via our Medium page- bit.ly/4eWNBbh

Extra, Extra! Read all about it! 📰 Stay ahead with our monthly newsletter-packed with updates on our community work, policy & advocacy efforts, and more. Subscribe now: citizensadvicegm.org.uk/newsletter

Cutting UC health is going to hurt disabled people. If the government is serious about helping disabled people into work, this isn’t the way to go. We’re still asking MPs to vote against the bill on Wednesday. Read more in our blog ⤵️ wearecitizensadvice.org.uk/3-reasons-wh...

3. It’s not clear how well people with the most severe conditions will be protected from these cuts because: ➡️ There’s no extra payment as promised in the green paper ➡️ The bill tightens the criteria currently used ➡️ The current assessment (WCA) is also supposed to be scrapped

2. The changes are based on wrong assumptions. UC health isn’t a block to work. In fact, by giving access to the work allowance, it increases the financial incentives to work.