Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam. ❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text. Find out more ⤵️ bit.ly/4lkuytX

Are you struggling to afford your energy bills or top up your prepayment meter? ✅ Make sure to check what you might be entitled to and see if you can get any extra help. Find out more ⤵️ bit.ly/4lEejIa

If you’ve been scammed it’s important you take steps to: ➡️ Protect yourself from further risks ➡️ Check if you can get your money back ➡️ Report the scam Our online advice can help ⤵️ bit.ly/44MuoFb

🏠 Are you sharing a home and renting with other people?The type of tenancy you have can affect your rights and responsibilities. Here’s what you need to know ⤵️ bit.ly/3Us0jVY

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker. 🗓️ You have to take your holiday in a period called a ‘leave year’. We can help you understand your rights at work ⤵️ bit.ly/4apanXf

We’ll be closed this Monday for the Bank Holiday and back open as normal on Tuesday. Need advice while we’re closed? Visit our website for advice guides: www.citizensadvice.org.uk

Have you been threatened with homelessness? ➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live. Find out more on our website ⤵️ bit.ly/4pKZsNE

If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’. ⚡ This shows your energy usage and how much it’s costing you. We have advice on how to use it ⤵️ bit.ly/3R7mVwM

💼 As an agency worker, you have the right to be paid at least the national minimum wage. It’s important to understand your work rights. Find out more on our website ⤵️ bit.ly/3LqeLwg

Do you get Personal Independence Payment (PIP)? ✅ You might be entitled to extra money on top of your existing benefits. Our online advice can help you ⤵️ bit.ly/4tDDJZv

Exam season can feel overwhelming, but looking after your mental health is as important as revising. Take breaks, ask for support when you need it and remember: your worth is not defined by grades 💙 Help and info here ⤵️ https://bit.ly/49S8yTh #mentalhealthawarenessweek

We’re here for you. Our free online advice can help you: ➡️ Check what benefits you could get ➡️ Work out your budget ➡️ Get support with your energy bills You can visit our website any time ⤵️ bit.ly/491eWr1

It’s Mental Health Week and this year it’s all about Taking Action. #MentalHealthAwarenessWeek  www.mentalhealth.org.uk/our-work/pub...

🔍 Using a benefits calculator can help you check what benefits you can get based on your personal situation. Check what you’re entitled to ⤵️ bit.ly/4500oXE

⚠️ Scam warning! If you receive a text about needing to repay your Winter Fuel Payment, it is a scam. If you earn over £35,000, in most cases the payment will be recovered automatically. Find out more ➡️ https://bit.ly/2X31puV

New drop-in advice session in Evesham You can now speak to a Citizens Advice adviser at Wallace House every Friday. Every Friday 10:00am – 12:00pm Wallace House, Oat Street, Evesham, WR11 4PJ Please share so this reaches anyone in the Evesham area who may need support.

You can find Citizens Advice at Tenbury Library: 📅 Wednesdays & Thursdays ⏰ 10:00am – 12:30pm Free, impartial advice on benefits, housing, debt and ways to boost your income. Please ring the bell when you arrive. Please share with anyone who may need support.

Food banks are community organisations and they can help if you can’t afford the food you need. ➡️ You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by Trussell. Click the link to find out how: bit.ly/43Z8jSJ

We are closed today for the Bank Holiday Our services will resume as normal tomorrow. If you’re looking for advice in the meantime, you can find lots of helpful information on our website 👇 🔗 citizensadvice.org.uk

🛑 If you think someone is calling to trick you into giving them money or your personal details, hang up and call 159. This is a secure service that connects you directly with your bank. Our advice can help you protect yourself from fraud ⤵️ bit.ly/3SmS0to

If you want to cancel a gym membership early, you’ll normally have to pay the full cost of your contract. ➡️ There’s a few circumstances when you might be able to cancel without paying a fee. Read more on our website ⤵️ bit.ly/3QsA82J

You’ll have legal rights if something you bought is: ➡️ Broken or damaged ➡️ Unusable ➡️ Doesn’t match the seller’s description Try our online tool to check your consumer rights ⤵️ bit.ly/4m9yiia

Feeling stuck or overwhelmed? 💭 The Malvern Social Prescribing Team is here to help — offering free, friendly support to talk things through and find a way forward. You can now self-refer 👇 [email protected] 🌐 citizensadvicesw.org.uk Please share 💙

Redundancy is when you lose your job because your employer needs to reduce their staff. ✅ During a redundancy process, your employer should talk with everyone whose jobs are at risk. Find out about the redundancy process ⤵️ bit.ly/4ucxM6R

Carer's Allowance is a benefit for people who are giving regular and substantial care to disabled people. ✔️ Check if you’re eligible on our website: bit.ly/45x5rNU

There are some things you can do to help manage your stress such as: ✅ Identifying triggers ✅ Organising your time ✅ Addressing the causes of stress ✅ Looking after your wellbeing Mind shares helpful tips on their website ⤵️ bit.ly/3O04Y21 #StressAwarenessMonth

‼️ The ‘standard allowance’ of Universal Credit increased on 6 April 2026 - this is the standard amount included in everyone’s Universal Credit. How much you get depends on your age and if you live with a partner. Check how this impacts you ⤵️ bit.ly/4hWlJpj

There are steps you can take if you’re struggling to pay back your debts. 📝 Start by collecting all the information about your debts such as contracts, bills and statements. Our online advice can help ⤵️ bit.ly/4kuSKsr

If you’re renting privately, your landlord is responsible for most major repairs to your home like pipes, heating and gas safety. There are also repairs you’re responsible for such as looking after your home. Find out more on our website ⤵️ bit.ly/41WxLYF

Travelling in Europe this year? ✅ Make sure you’ve got everything covered, from your passport validity to travel insurance. Here’s what you need to know ⤵️ bit.ly/457SkSY

Has your employer underpaid you or deducted some of your wages? You should check your payslip to find out what the problem is. Find out what your work rights are ⤵️ bit.ly/45ntE9f

Back billing is when your energy supplier charges you for energy you’ve used in the past. ❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago. We can help if your supplier tries to overcharge you ⤵️  bit.ly/4dDna9G

🚗 Are you facing problems with your used car? You might have a legal right to a repair, the cost of a repair, or some or all of your money back. Check your consumer rights with our online tool ⤵️ bit.ly/4toSYab

Getting scammed can be stressful. There are steps you can take if you’ve been scammed. It’s important to report the scam and protect yourself from further harm. Our advice can help you ⤵️ bit.ly/44MuoFb

Understanding who's responsible for making sure your flat is fire safe depends on: ➡️ Your tenancy agreement ➡️ When your home was built ➡️ Whether you have a private landlord Find out more about fire safety ⤵️ bit.ly/454NmaB

Are you finding it difficult to afford essentials like bills and food? We’re here for you. Our free online advice can help you: ➡️ Check what benefits you could get  ➡️ Work out your budget with our budgeting tool ➡️ See how you could get help with energy bills Click the link: bit.ly/491fpc0

You might be able to get help paying your bills depending on: ➡️ How you pay for your energy ➡️ The type of energy you use ➡️ If you claim benefits Our advice can help ⤵️ bit.ly/4lEejIa

Universal Credit is a benefit you can get to help with living costs if you’re on a low income or unemployed. Check if you might be able to claim with our online tool ⤵️ bit.ly/4bOPGpW

Have you been contacted by your benefit office because you've been paid too much? This can happen for a number of reasons and the benefit office might take action to recover the overpayment. We can help you understand your rights ⤵️ bit.ly/4ssf7CW

Good news for Tenbury 👋 From 8th April, Citizens Advice is extending its drop-in service at Tenbury Library. 🗓 Wednesdays & Thursdays ⏰ 10:00am – 12:30pm Free advice on benefits, debt, housing, employment and maximising your income. Please share 💙

🐣 We are Closed From supporting our community to getting involved in a bit of Easter bonnet fun — it’s been a busy few weeks! Our team will now be taking a well-earned rest over Easter and will return on Tuesday. If you need advice while we’re closed: 🔗 www.citizensadvice.org.uk

You probably booked a package holiday if you: ➡️ Booked at least 2 different parts of your holiday with the same company at the same time Make sure you know your rights to cancel a package holiday ⤵️ bit.ly/4bExRsa

Are you under 18 and looking for a job? We can help you understand: ➡️ The number of hours you should work ➡️ How much you should get paid ➡️ What to do if your employer is treating you unfairly Check your work rights ⤵️ bit.ly/3TICCs4

✈️ Are you going on a holiday soon? It’s important to know your rights in case of flight delays or cancellations. Our online advice explains when you might be entitled to compensation ⤵️ bit.ly/3I2wgRY

If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam. ❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text. Here’s what you need to know ⤵️ bit.ly/4lkuytX

You might be able to pay less council tax or not pay it at all depending on your circumstances.  For example, you could get Council Tax Reduction if you have low income. Our advice can help ⤵️ bit.ly/4mbH3Ys

🗣️Your voice matters! Sharing your feedback about NHS and social care can make a huge difference and help staff to deliver the best care - it's so important that Disabled voices are heard. Share your experiences today #ShareForBetterCare www.healthwatch.co.uk/have-your-say

Are you worried about gambling habits? 🛑 You can ask your bank to limit how much you spend on gambling. There are other steps you can take ⤵️ bit.ly/3Hw3fNZ

If you’re having a difficult time paying your water bills, find out how much you owe. ➡️ Make sure your bills have been worked out correctly and check your meter reading against the estimate on your bill. Our advice can help you ⤵️ bit.ly/4rqJRmZ

If you're in debt and it feels overwhelming, you don’t have to face it alone. Get in touch with Citizens Advice or @stepchange.bsky.social for confidential advice you can really trust ⤵️ https://www.stepchange.org/ #DebtAwarenessWeek