Always a pleasure to listen to @kateldn.bsky.social on service design at the organisational level and to reflect on the implications for those of us in the trenches #agilemanc Especially “what doesn’t work”, also maybe known as #ErrorRates

Ordered up this traditional advent calendar based on the Christmas movie classic Die Hard.

Well this is all jolly exciting, isn't it? I've written up my thoughts in a blog post here: neilojwilliams.net/a-digital-ce...

To help answer the question ‘ “what does an org ‘get’ by being service oriented” I’ve been working on a short email course. Here’s a post about why www.theserviceorg.com/articles/wha...

Loved our team Christmas Party tonight @kateldn 😀 - thank you so much for an awesome night out 🎄🥳🎉 @kateldn.bsky.social