The Muckamore Abbey Hospital Inquiry has revealed a shocking pattern of abuse, neglect, poor care and safeguarding failures. The behaviour uncovered has no place in healthcare, and we extend our sympathies to all those affected. Read our full response: https://ow.ly/ZmN950ZfMlw

Why don’t more people make complaints in health and social care—and what needs to change? 🎧 Please note: the accompanying audio has been generated using AI, based on this Q&A content. Click here for the written version: https://ow.ly/Rw8f50Zfcvx https://ow.ly/3IHt50Zfcvy

We welcome the direction of the proposed reforms to the General Medical Council legislative framework. These changes aim to modernise professional regulation and strengthen public protection. There are areas where we believe further clarity is needed. Read the response: https://ow.ly/QXEF50Zf8sc

🔥This week, we’re sharing an article by Jamie Kaffash, of Management in Practice, who uses survey responses from GPs and Practice Managers, to consider why complaints are rising across general practice and its implications. Read the article: https://ow.ly/n9Hx50ZeC5P

Following our 2026/27 review, we’ve set three Conditions of Accreditation for Save Face covering improvements to their public register, use of diversity data, and transparency on Equality Act compliance. Find out more: https://ow.ly/f6br50Zew43

🌈 Pride Month: reflecting on progress Professional regulation has evolved—increasingly placing equality, diversity and inclusion at its core. Inclusive care and tackling bias are essential to protecting the public. But there’s more to do to reduce health inequalities.

The minutes from May's NMC Independent Oversight Group meeting, are now available on our website. Attendees discussed a range of issues including the status of the 37 recommendations from the Independent Culture Review. Find out more here: https://ow.ly/GEz450ZciPF

How is AI really affecting patient care today? In this blog, Ruth Ajayi reflects on her experience of using AI to advocate for a referral, and considers the wider role AI is playing in healthcare. 👉 Read more: https://ow.ly/l6Oc50ZbNjk

For this week’s Complaints hot topic, Professor Louise Wallace draws from Witness to Harm findings, arguing that customer care as it stands is not enough – complaints handling must be more compassionate and trauma‑informed. Read more: https://ow.ly/ZNQA50Zb2ce

In this Patient Safety Learning blog, PSA Policy Advisor Patrick Murphy explores why lived experience must shape AI policy. ‘Patients and service users are not just observers…they are essential partners in getting it right’ https://ow.ly/LY3G50ZaoZz

We have responded to the General Dental Council's consultation on revisions to guidance for case examiners, and to the undertakings bank for case examiners. Click for our response: https://ow.ly/UYvh50Z9T3b

There is less than one week left to share your experience with the Human Givens Institute Ltd or the CBT Register UK. Your feedback will help inform our full assessment, which we carry out every three years. Please share your views by 15 June 2026: forms.office.com/pages/respon...

A first-of-its-kind register of domestic abuse risk assessors is a step closer to possible accreditation. DVACT-PAI’s register has met Standard One of our Accredited Registers programme, recognising clear public interest in PSA accreditation. Read more: https://ow.ly/V7SX50Z9gL8

🔥It’s week two of our Complaints hot topic month🔥 Last year, we published research exploring the barriers and enablers people face when making a complaint. Watch this video to hear from some of the voices behind the research: https://ow.ly/nyKw50Z9g45 Read the report: https://ow.ly/u7sr50Z9g46

What are the key challenges facing health and social care in the devolved nations, and how can regulation help? PSA Board members Ali Jarvis, Geraldine Campbell and Eleanor Marks share perspectives from Northern Ireland, Scotland and Wales. Read the blog: https://ow.ly/XcjK50Z8Fm3

This reading of the week for our Complaints Hot Topic, explores why complaints matter, the barriers people face, and how to break them down. Authored by Rebecca Hilsenrath (Parliamentary and Health Service Ombudsman) and Alan Clamp (PSA). Read more: https://ow.ly/XATX50Z7vQ5

Don't forget to have your say on the Complementary & Natural Healthcare Council's proposal to include Tai Chi, Qigong and EFT Tapping practitioners on its Accredited Register. Share your views by 12 June: https://forms.office.com/e/DeFkSJW7Ax

We welcome the Lord Mann Review on how healthcare regulation tackles antisemitism and other racism. It recommends new PSA powers and additional accountability across the system. We’ll work with others to take this forward. Read our full statement here: https://ow.ly/zTAL50Z7Ac9

PSA publishes Spring 2026 update on fitness to practise appeals - #FitnesstoPractise News by Kings View Chambers PSA has released its Spring 2026 update on fitness to practise appeals, confirming that six regulator decisions were challenged. fitnesstopractisenews.co.uk/psa-publishe...

Read our latest newsletter, covering AI, the GMC Order consultation, and what we learned from the All-Party Parliamentary Health Group event at the House of Lords. You can read the latest issue, as well as previous editions, here: https://ow.ly/KK9k50Z76VX

Only a couple of days remain to apply for these roles. Click below if you're an experienced professional, looking to join our Policy Team. Data Analyst: www.professionalstandards.org.uk/data-analyst... Policy Advisor: www.professionalstandards.org.uk/policy-advis...

As we move into June, our new Hot Topic is complaints. We’ll explore barriers to raising concerns, the value of storytelling, and why hearing patient voices matters. We’ll share a Q&A, recommended reading and further resources.

We’re pleased to welcome Ododo Ediagbonya to our Board as an Associate Board Member. Ododo brings experience in governance, public investment oversight and system improvement across local government and the Greater London Authority. Read more: https://ow.ly/A8lZ50Z63yZ

Trigger warning: sexual misconduct This month we explored preventing sexual misconduct as our Hot Topic. Key themes: • It is widespread and often under‑recognised • Testimony is evidence • Prevention needs whole‑system action • Lived experience matters Find out more: https://ow.ly/YYXC50Z5uzh

We’re recruiting! We’re looking for 2 professionals to join our Policy Team on a fixed‑term basis to support an important commission from the Scottish Government. • Data Analyst • Policy Advisor Data Analyst https://ow.ly/H65h50Z532y Policy Advisor https://ow.ly/OzZW50Z532A

Our performance review of the Nursing and Midwifery Council (NMC) for the period 1 January - 31 December 2025 is out now. For this period, the NMC has met 9 out of the 18 Standards. Find out more: https://ow.ly/zg0t50Z54aa

We’ve published a short summary of key insights from our webinar series on sexual misconduct in health and care. We hope this can support people to improve organisational cultures and promote sexual safety for all. Insights 👇 www.professionalstan... Further resources 👇 www.professionalstan...

In February 2026, the Nursing & Midwifery Council (NMC) notified us that a substantial number of health and criminal conviction declarations were not handled in line with its published guidance on registration and revalidation... Click to read our full statement: https://ow.ly/XiMN50Z4B8N

Recently, we have concluded six appeals of final fitness to practise decisions by the regulators we oversee. The cases cover various issues, including a case involving a registrant who dispensed incorrect medication and tried to conceal her errors. Read more here: https://ow.ly/Ue6K50Z4Agq

⚠️ Trigger warning: sexual misconduct ⚠️ As part of this hot topic, we have published a Q&A on tackling and preventing sexual misconduct in health and social care, drawing on our webinar series. Watch the Q&A here: https://youtu.be/c55oRmflDns

There is less than a week left to apply for our Legal Review and Operations Officer role. Click to apply ⬇️ www.professionalstandards.org.uk/about-us/work-us/legal-review-and-operations-officer

Trigger warning: sexual misconduct. This week’s hot topic reading, by The Consent Collective, explores supposed “he says, she says” sexual harassment cases and why testimony counts as evidence. The key issue is how investigators analyse it. Read more:https://ow.ly/rSfy50Z34PL

Thank you to everyone who joined us today for the Section 29 Conference, and to all our speakers for sharing their expertise. Follow this link to find out more about the work we are doing to tackle and prevent sexual misconduct in health and social care: https://ow.ly/jsbR50Z2iWq

As our Section 29 Conference draws to a close, we’re hearing from our final speakers. Colleagues from the Nursing and Midwifery Council will discuss supporting engagement in Fitness to Practise processes, followed by Ros Foster (Capsticks) who will discuss legal issues relating to consent.

Welcome back to attendees at today’s Section 29 Conference. This afternoon, Professor Louise Wallace discusses practical ways to improve witness care, followed by Elizabeth Jenkins (General Medical Council), sharing learning from fitness to practise work on sexual misconduct.

Our final morning sessions focus on evidence, trauma and witness experience. Dr Nina Burrowes explores trauma‑informed, evidence‑based approaches to testimony. Professor Louise Wallace shares findings from Witness to Harm research. Dr Catherine O’Neill then discusses the role of intermediaries.

🆕The importance of bringing lived experience into the development of guidance for AI use in health and care🆕 A new blog by Patrick Murphy, Policy Advisor at @prof-standards.bsky.social, featured on the hub today.

This morning we’re hearing from Dr Jamie Orchard (The Australian Health Practitioner Regulation Agency) on how sexual misconduct by health practitioners is addressed in Australia. We’re also joined by HHJ Anupama Thompson and Judge Fiona Monk on supporting vulnerable witnesses.

We’re pleased to be hosting our Section 29 Conference today. This collaborative event aims to strengthen how regulators work together on sexual misconduct cases. Our hot topic this month focuses on preventing sexual misconduct. Find out more here: https://ow.ly/9OKA50Z2gJg

It was a pleasure to welcome our Board to the London office today. The Board meets every two months to guide and make decisions about our work, and our agendas and minutes are available on our website for anyone who would like to follow along. Find out more here: https://ow.ly/Z6SV50Z2cTC

We’re recruiting a Legal Review and Operations Officer (12‑month FTC). Help protect the public by reviewing fitness to practise decisions and improving regulation. London hybrid. £49,180. Apply by 31 May 2026: https://ow.ly/YtjH50Z1uv1 #LegalJobs #PublicProtection #Regulation #PublicSectorCareers

We’re supporting a more preventative approach to regulation in a fast‑changing health and social care landscape. Our Strategic Plan 2026–29 sets out how we’ll protect the public. Watch our CEO Alan Clamp explain more https://ow.ly/1FuN50Z04KX

⚠️Trigger warning: sexual misconduct⚠️ There is increasing recognition across the NHS workforce of the scale and impact of sexual misconduct. This week’s Read of the Week for our Preventing Sexual Misconduct hot topic month is a briefing from LimeCulture 1/2

If clinicians could be held liable for AI errors, shouldn’t there be guidance on its use? In this guest blog, Dr Helen Smith RN and Prof Jonathan Ives from University of Bristol reflect on AI in health and social care, exploring accountability, andsafe practice. https://ow.ly/5xhn50YZq0p

⚠️Trigger warning: Sexual misconduct⚠️ As part of our preventing sexual misconduct hot topic month, we are sharing the resources we gathered from speakers during our recent webinar series on the topic. What you will find: • Speaker presentations • Summaries and discussion points 1/3

We publish quarterly parliamentary bulletins for all four UK Parliaments/Assemblies to keep parliamentarians informed about our work across the UK. Each bulletin highlights key issues that may affect constituents and outlines where parliamentary activity can help shape outcomes.

What did we learn from the AI hot topic? AI is shaping health and care; it brings opportunities for safety and prevention, but also risks around transparency, bias and equity. 61% of our poll respondents said limited transparency is its biggest risk. Read the summary 👉 https://ow.ly/uvB150YY8R6

At our Accredited Registers Seminar, attendees discussed the future of the programme, including the new Standards, strengthening promotion, and complaints processes. In this clip, Joanne Shaw, CEO of the Complementary and Natural Healthcare Council, explains the importance of the PSA Quality Mark.

Our first reading of the week for this month’s hot topic on preventing sexual misconduct is a book on sexual harassment between doctors. Drawing on survivor voices, it shows how widespread this issue is in medicine, and helps break the silence. 📖 https://ow.ly/9ilb50YWsJ6

Share your experiences with the Human Givens Institute or The CBT Register UK, for our full assessments of them against our Standards. Share your views by 15 June 2026 here: https://ow.ly/lUEo50YW8I5