Delighted to share our experiences running a multi-disciplinary co-lab to help develop DBT's Business Growth Service, more in the post: digitaltrade.blog.gov.uk/2026/03/11/s...

Well this is lovely - Haruki Murakami and Harry Styles in conversation about running (News+ link) apple.news/ABXj0KVisTzK...

Lovely post on Flickr's URL structures unsung.aresluna.org/unsung-heroe... - I absolutely adored how Flickr was built and worked hard to emulate it. Cal Henderson ran a brilliant workshop sharing more of their engineering process for scaling, which became essential for managing growth at Netmums

Tracey Wilson writes about how Department for Business and Trade are working on improving our published content in a world of AI summaries. digitaltrade.blog.gov.uk/2026/03/03/c...

Re-posting for morning readers 👇

More pondering on AI as I wrangle with what it means for public servants... Here's where I've got to so far: There is a useful path to take between hype and doom. It's time to keep experimenting and learning as nobody knows what the future will bring. jasonkitcat.com/2026/03/02/s...

A nice piece of work: Towards a science of AI agent reliability AI 'reliability lags capability, and that reliability will remain a barrier to deployment unless researchers and developers focus effort on improving reliability as a separate dimension from accuracy' www.normaltech.ai/p/new-paper-...

We can’t be sure an AI “ClawBot” did post a nasty blog post when their code was rejected, but an ArsTechnica journalist did use AI hallucinated quotes when reporting the story….

It's so easy to fall into a "build it and they will come" mindset when creating digital products & services. We work to overcome this with our wonderful Engagement & Strategic Adoption team, here are reflections on how we've boosted adoption of our CRM tool digitaltrade.blog.gov.uk/2026/02/17/d...

Nostalgia alert - illustrated catalogue of Walkman models (not just Sony ones) walkman.land via @densediscovery.bsky.social

We have long championed the importance of monitoring & evaluation in digital teams, so we're delighted to have succeeded in getting 'digital evaluator' added as a role in the UK Govt Digital & Data framework digitaltrade.blog.gov.uk/2026/02/12/a...

Every quarter we encourage our DDaT teams to pause & take part in a Firebreak week. It's a way to encourage us to work on challenges in new ways, with a different mix of colleagues. I think it's a core ingredient to sustaining and encouraging innovation digitaltrade.blog.gov.uk/2026/02/09/h...

I'm going to share a very good story about the internet. I won't tell it well because I apparently have the flu, but I think we all need a good story about the internet. It starts in 2021, when I took a sabbatical and got a little workspace to write a design book.

We've recently launched DBT Assist, our generative AI tool for helping colleagues with their work. It's a tool powered by working in the open: Using the Redbox code from i.AI we learnt and iterated, sharing our learnings for others to hopefully build on too digitaltrade.blog.gov.uk/2026/02/04/f...

I’m so incredibly proud of our team at Dept Business & Trade who won well deserved recognition as Women in Tech’s Best Public Sector Employer 2025. In this post we share practical insight into how we beat the sector for recruiting & retaining brilliant women digitaltrade.blog.gov.uk/2026/01/27/e...

With about 8,000 colleagues working in more than 100 countries around the world for Department for Business and Trade, finding the right person to talk to can be a blocker to collaboration. Read more about how we've been iterating our People Finder digitaltrade.blog.gov.uk/2025/12/08/a...

In the lead up to Small Business Saturday, we're sharing more about our work at DBT launching an Export Support AI chatbot on business.gov.uk and learning from our users, read more from Kai Hellström on our blog digitaltrade.blog.gov.uk/2025/11/27/l...

New short story: Number 4½ jasonkitcat.com/2025/11/07/n...

Our brilliant Head of Content Design Andrea Leary writes how increasing use of AI bots to find businesses answers is driving some of Dept Business & Trade's thinking for content design, relevance and accuracy. Read the post digitaltrade.blog.gov.uk/2025/11/11/h...

Our Data & AI teams are on a roll with great work and brilliant blog posts. Read about how we built our first public AI feature for Dept Business & Trade on business.gov.uk here digitaltrade.blog.gov.uk/2025/10/21/l...

Matching companies across data sets is something we need to do very often in DBT, as do many other parts of government. Recently we released the Matchbox component as an open source shared piece of work. Read more digitaltrade.blog.gov.uk/2025/10/08/b...

Am rather enjoying the Liquid Glass look in iOS/WatchOS 26. Intrigued to see how it works on MacOS when I do that update...

Service assessments are a really important way to ensure the quality and effectiveness of government's digital services. Our team in Department for Business and Trade share some of our learnings as we've evolved our approach in recent years digitaltrade.blog.gov.uk/2025/09/10/f...

Our AI cubed team, part of the Data & AI services portfolio led by Sian Thomas MBE, are doing brilliant work. Read about their trip to visit DBT France and their participation in a hackathon to challenge misinformation digitaltrade.blog.gov.uk/2025/07/23/s...

Read how we're self-hosting Large Language Models for secure in-house AI uses at Dept for Business & Trade digitaltrade.blog.gov.uk/2025/07/09/u...

“Appreciating human effort” - powerful insights in our AI age from @wearejustlooking.org wearejustlooking.org/letter41/ - connects with Vaughn Tan’s “meaningmaking” vaughntan.org/meaningmakin...

Read about our fab Product Adoption team in Dept Business & Trade and why it matters digitaltrade.blog.gov.uk/2025/06/24/p...

Lovely thread, read all the answers!

Latest update on our AI work at DBT collaborating with partners across UK government. digitaltrade.blog.gov.uk/2025/06/04/h...

We're marking 4 years of matrix working in Dept Bus & Trade Digital, Data & Technology so in this post I wanted to reflect on how we created our matrix working, and how we've had to keep learning and adjusting. digitaltrade.blog.gov.uk/2025/05/27/w...

In DBT we put particular effort into understanding how neurodiverse colleagues experienced our AI experiments. We found they reported greater benefit from using tools such as CoPilot, when compared to the wider test cohort. Read more about our experiences digitaltrade.blog.gov.uk/2025/05/19/f...

When I learnt that GDS' hosting platform gov.uk PaaS was closing, I wasn't best pleased. We were the single biggest user of the platform & migration seemed daunting. However, I'm proud to say we focussed on the positives: digitaltrade.blog.gov.uk/2025/05/12/d...

All government digital services need to follow the Service Standard. Sometimes a few tries are needed to get everything right, read more how our Dept Business & Trade Expand your Business in the UK team learnt & grew from their service assessment experiences digitaltrade.blog.gov.uk/2025/04/29/s...

More reflections on our experience engaging and communicating while migrating thousands of colleagues for the Machinery of Government changes we went through at Dept for Business & Trade digitaltrade.blog.gov.uk/2025/04/22/d...

We are very lucky in Dept for Bus & Trade to have a dedicated monitoring & evaluation looking at our digital, data, technology & AI work. Find out more about how the team are evaluating our AI experiments digitaltrade.blog.gov.uk/2025/04/14/u...

Lovely AI innovation success story: from Firebreak prototype to production tool helping Dept Bus & Trade to resolve trade barriers. digitaltrade.blog.gov.uk/2025/03/26/u...

That @jamestplunkett.bsky.social writes wonderfully well. And I reckom this review of @richardpope.org's book is the best thing he's ever written. heywoodquarterly.com/dissecting-p...

At DBT faced a tricky challenge: Try to implement new regs supporting prompt payments in a legacy digital service, or to rebuild it so we could meet current and future needs more easily? We chose to rebuild and we're really proud of how it went. digitaltrade.blog.gov.uk/2025/03/18/d...

When the PM announced the creation of Dept Business & Trade in early 2023, we mapped out what it would take to move 2,000 colleagues & their systems into a new single IT platform. Here's what we learnt delivering this big team effort digitaltrade.blog.gov.uk/2025/03/04/d...

Leonardo Mazzone has written a wonderfully thoughtful and open post on his experience doing a temporary promotion to Head of Data Analysis in our Digital, Data & Tech team in Dept for Business & Trade digitaltrade.blog.gov.uk/2025/02/24/g...

It's National Apprenticeship Week and we're celebrating all the wonderful apprentices we have in DBT with a particular focus on our Digital, Data and Technology team. Read more about how mid-career apprenticeships have supported our colleagues digitaltrade.blog.gov.uk/2025/02/12/f...

Our annual Data Challenge in Dept for Business & Trade encourages innovation in using our fantastic data tools & infrastructure. My brilliant colleague Sian Thomas gives the low-down on some of the ideas including automation, predictive models and more! digitaltrade.blog.gov.uk/2025/01/30/d...

GovWifi is awesome. Never forget what came before.

Late last year our team ran an AI conference for Dept Business & Trade and our partner agencies such as Companies House, Competition and Markets Authority, Acas, The Insolvency Service - here's a blog post summarising how it went digitaltrade.blog.gov.uk/2025/01/08/f...

In recent years I've developed a habit where I write short notes on every book I read, my last note of 2024 is now online. I write them for myself but others may find them interesting jasonkitcat.com/2024/12/23/b...

In Dept for Business & Trade we work across 47 locations in the UK. Hear more from our buzzing Belfast hub team in our last post of the year digitaltrade.blog.gov.uk/2024/12/18/b...

Blog post in which I argue that everyone with a role in public service should read @richardpope.org Platformland jasonkitcat.com/2024/11/29/w...

For a highly distributed, hybrid organisation like Department for Business & Trade our intranet is vital to our culture and cohesion. Read our latest post on how we've been using user-research and collaboration to improve our offer digitaltrade.blog.gov.uk/2024/11/26/t...

We are continuing our journey of carefully experimenting with how AI can be useful for us in Department for Business and Trade - here is our latest update, with link to video demo for those interested. digitaltrade.blog.gov.uk/2024/11/11/h...

Took eldest to start at Swansea University yesterday. Incredibly proud and excited for her. Yet wow it sucks leaving your child like this. The emotional hit is a big one. 😭😭😭