Our Energy Adviser Geraldine joined Age UK colleagues at a memory cafe in #Enfield. It was fantastic to meet attendees and talk to them about their energy worries and to be able to offer advice and support.

If you’re unsure whether you have an RTS meter that needs changing, we have some helpful resources that may help you find out.

Download our #FuelPovertyAwarenessDay Stakeholder Support Pack and help support the millions of people unable to keep their homes warm and healthy this winter: www.nea.org.uk/who-we-are/n...

Our ‘Using Energy at Home’ course is aimed at both pre-16 and post-16 learners. This Level 1 NCFE approved qualification is an ideal introductory level for individuals/organisations who are aiming to enhance employability opportunities in the growing energy sector.

Our Project Development Co-ordinator Sophie ran an energy workshop for a carers' support group in #Kent. Sophie shared information about what support carers are eligible for and how they could save money.

Three things we did this week 🚨 We released our Stakeholder Support Pack in advance of our #FuelPovertyAwarenessDay, encouraged the government not to cut energy efficiency funding and held an event with the Energy Demand Research Centre.

Our Director of Policy and Advocacy Peter Smith speaks to The i Paper about council enforcement of private rented energy efficiency standards. He says councils have lacked the resources and clarity to properly monitor landlords. inews.co.uk/news/renters...

We're pleased to open a bursary scheme for our upcoming #FuelPovertyConf. We want to enable attendance from those organisations which would not usually be able to pay to attend conference.

As part of our #WarmHomesHealthyFutures programme, our Energy Advisers Shirley and Samya attended a Health and Wellbeing event in #Leicester. They met people with health conditions that are made worse by the cold and explained how we could offer support this coming winter.

Our Director of Homes Andrej Miller will be speaking at the HOMES UK Conference on 25-26 November about how to support fuel poor homes in the retrofit journey. Explore the agenda: buff.ly/Hk2RWVt Register here: buff.ly/sqnr8iC

Join our A Warm Welcome training to find out about fuel poverty and the risks of carbon monoxide for expectant parents and young children. This course will look at the risk factors and triggers, identify signs and symptoms as well as offering advice to avoid the risks.

Three weeks to go until our #FuelPovertyAwarenessDay. Download our Stakeholder Support Pack and help support the millions of people unable to keep their homes warm and healthy this winter: www.nea.org.uk/wp-content/u...

Today is #StressAwarenessDay. Over the last year, nearly half of our clients said their mental health was improved after receiving support from our Advice service. If you're becoming stressed by your energy bills, please contact us: www.nea.org.uk/get-help

With reports saying the government is considering cutting energy efficiency funding, our Chief Executive Adam Scorer says this move, should it happen, ‘would be a grave mistake’.

Our Development and Partnerships team works to foster collaboration and partnerships across the UK so we can work together to tackle fuel poverty.

It's important that you contact your supplier if you have an RTS meter. As the technology has reached the end of its operational life, you should urgently contact your supplier to get it replaced. Find out more here: www.nea.org.uk/radio-telesw...

Today is #StressAwarenessDay, Our ‘Mental Health Support for Workers that Help Vulnerable People’ course is designed for advisers and community workers to provide strategies around safeguarding their own wellbeing when dealing with emotional or complex cases.

Today we held a Fuel Poverty Research Briefing meeting in Parliament. We hosted it jointly with the Energy Demand Research Centre (EDRC).

On Friday we held our final autumn Fuel Poverty Forum. The Forums have been fantastic, allowing us to meet frontline workers from across the UK who are essential to alleviating fuel poverty on the ground.

The radio service that controls RTS meters will be fully switched off soon. To avoid risking losing access to heat or hot water, please contact your energy supplier to arrange a free meter replacement: www.nea.org.uk/radio-telesw...

Our clients tell us that energy bills cause a lot of mental strain. It's fantastic to hear directly from clients that we've taken a 'load off' their minds after providing energy and benefits advice.

We’re supporting #TalkMoney Week. Help us tackle the stigma this 3 to 7 November and #StartTheConversation about money.

Our Oldham Retrofit Hub team spoke to many families this week. They provided energy guidance on keeping warm and healthy over the winter period. Our Retrofit Hubs exist to offer support householders to access grants to be able to improve the energy efficiency of their homes.

If you’ve been contacted by your supplier saying that you have an RTS meter, this will need replacing. Ignoring contact could mean the heating and/or hot water in your home or business could be affected.

Our ‘Mental Health Support for Workers that Help Vulnerable People’ course is designed for advisers and community workers to provide strategies around safeguarding their own wellbeing when dealing with emotional or complex cases.

We support our clients at some of their most difficult times of their lives. It's always humbling to receive such nice feedback directly from the people that we support.

After changing your RTS meter, speak to your supplier about what tariff is right for you. If you have any vulnerabilities, it is also worth asking whether you can get an accessible in-home display or get added to your supplier’s Priority Services Register: www.nea.org.uk/radio-telesw...

Find out the vital topics we'll be covering at our #FuelPovertyConf in February. See our latest programme here: www.nea.org.uk/annual-confe... Book now to secure an early bird rate.

Three things we did this week 🚨 We welcomed Ofgem's help to repay scheme, held two of our Fuel Poverty Forums and spoke at the Healthy Homes and Buildings All-Party Parliamentary Group.

‘We've been waiting a long time for some serious action to intervene on this astonishing level of household energy debt.’ Our Chief Executive Adam Scorer speaks to BBC Radio 4’s #TodayProgramme about Ofgem’s debt relief scheme. www.bbc.co.uk/news/article...

‘It shouldn’t be for a small charity with limited resources like us to try and step in and deal with a systemic problem.’ Our Chief Executive Adam Scorer speaks to BBC Breakfast about our project to fix botched external wall insulation in Fishwick, Preston.

Our Director of Homes Andrej spoke at Monday's Healthy Homes and Buildings APPG - the day that Awaab's Law came into effect.

If you have an RTS meter and it is not replaced, you may experience issues with your heating or hot water. Suppliers will offer you a free meter replacement, but you may have other questions.

Our Energy Adviser Jenny is in #Yeovil today. She is speaking to householders worried about the cost of energy. Jenny is sharing information around how to keep homes warmer and how to better insulate their homes as the temperatures get colder.

‘We’ve been waiting a long time for some serious action to intervene on the astonishing level of household energy debt that’s built up.’ Our Chief Executive Adam Scorer speaks to BBC Radio 4's Today Programme about Ofgem’s announcement of a ‘help to repay’ debt relief scheme.

We respond to Ofgem’s announcement of a ‘help to repay’ debt relief scheme. Our Director of Policy and Advocacy Peter Smith says it ‘must also go hand in hand with efforts to make ongoing costs more affordable’.

Thank you so much for this post. To find out more about the work we do go to www.nea.org.uk/support-us/m....

Today is #PsoriasisDay. Find out how we helped a client whose skin was aggravated by having to wrap up in clothes because he couldn’t afford to adequately heat his home. The client was helped as part of our Warm Homes, Healthy Futures programme.

Our Head of Policy and Public Affairs Matt Copeland welcomes the Energy Security and Net Zero Committee’s new report, Tackling the energy cost crisis. He says, 'We look forward to the Government’s response and urge it to prioritise further practical steps to protect those most at risk.'

Our ‘Energy Awareness’ Level 3 City & Guilds qualification provides an industry-standard qualification for energy advisers and volunteers working with vulnerable clients. Find out more and register for the course here: www.nea.org.uk/training/course-outlines/level-3-award-in-energy-awareness/

On BBC Breakfast, our Chief Executive Adam Scorer discusses the #WarmHomeDiscount. Adam said, 'It's not going to help people get out of fuel poverty. We need some more, deeper, targeted support to the families that are really struggling.'

All registered providers of social housing will need to follow Awaab’s law from today. If they fail to do so, tenants will be able to hold their landlords to account by taking legal action through the courts for a breach of contract.

Our Technical team runs projects to improve thermal efficiency, reduce damp and help householders save money. Find out more about our projects here: www.nea.org.uk/who-we-are/i...

Today Awaab’s Law comes into effect, requiring social landlords to fix reported damp, mould and emergency repairs within strict timeframes. It’s aimed at preventing more heartbreaking cases like Awaab’s. Every child deserves to live in a warm and healthy home.

This week our Energy Adviser Rachel hosted a virtual drop in for people visiting St Mary's Library on the Isles of Scilly. Rachel was able to answer any questions that people visiting had about energy costs and how to stay warm.

RTS meters may not operate correctly when the Radio Teleswitch Service is switched off. If you think you may have one, please contact your energy supplier as soon as possible. While speaking to them, find out if you’re eligible for additional support by joining the Priority Services Register.

Our Energy Adviser Victoria attended an event in Newcastle to provide advice to people whose health conditions are made worse by the cold.

It's important that you contact your supplier if you have an RTS meter. As the technology has reached the end of its operational life, you should urgently contact your supplier to get it replaced. Find out more here: www.nea.org.uk/radio-telesw...

Many of our different teams work together to help households in fuel poverty.

The clocks are changing on Sunday. Update the time on your central heating system to make sure that you don't waste money.