Many properties, especially in the private rented sector, do not have sufficient ventilation. This can lead to lots of mould and damp in people's homes. Our Home Retrofit Consultant Ibrahim explains the types of properties that we see during home visits.

This training webinar will give frontline staff an overview of the physical and mental health implications associated with living in cold and damp homes. It will identify areas of support available to help the most vulnerable energy consumers: www.nea.org.uk/training-and...

We have three Retrofit Hubs in Sheffield, Oldham and Burnley. Our Home Retrofit Consultant Aisling talks about what the hubs do and how they help low-income householders access grant funding to improve the thermal efficiency of their home.

If you have an immersion heater, be sure to turn it off when you’re not using it.

Children living in fuel poor households face a summer filled with money worries, cold showers and no hot meals. No child should have to live like this. Donate today and help a child struggling this summer. www.nea.org.uk/donate

Our Understanding Fuel Poverty and Health course is designed to help frontline professionals working with vulnerable and low-income groups recognise signs of fuel poverty and effectively direct individuals to relevant support services so they can live in warmer and healthier homes.

Our spotlight session will equip learners with an overview of the knowledge and practical skills to support vulnerable households in the private rented sector.

Already completed our level three Energy Awareness course and you’re ready to build on this and take the next step? We’re pleased to offer fully funded modules towards our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.

Save the date 📅 Our next #FuelPovertyAwarenessDay will take place on Wednesday 18 November. We need all of our stakeholders and partners to help amplify the issue of households living in cold and unhealthy homes.

Showers can be expensive and use a lot of water. Installing a low-flow shower head could lead to significant savings on your energy and water bills.

Our ‘Changing Energy Related Behaviour’ course is designed for frontline staff working across various organisations. It supports those who provide energy-related advice directly to householders for their clients to make direct changes as a result: www.nea.org.uk/training-and...

Our advisers helped write off over £5,400 of historic energy debt and got Georgia an oil-filled radiator as part of our Gypsy, Traveller, Roma and Nomadic community project in the East Riding of Yorkshire. Read our full report here: www.nea.org.uk/publications/east-riding-report

Many children are excited to break up for summer this week. But what about the children who aren’t looking forward to it? The children who are living in damp homes or wondering if they’ll have any hot meals this summer.

Our ‘Living with the Energy Crisis: Providing advice to vulnerable clients’ course explores the current landscape of fuel poverty in England and Wales. It examines its causes, impacts, and the groups most affected by recent changes.

Older appliances can cost more to run than newer, more energy efficient ones.

Our ‘Carbon monoxide awareness in fuel poor homes’ course will explore the links between ill health and fuel poverty. Frontline workers will learn to support vulnerable households and potentially save lives: www.nea.org.uk/training-and...

Having a working carbon monoxide monitor can protect your life, and your families'. Find out more from our Energy Adviser Timothy about the best place to have it.

You're more likely to find damp and condensation in kitchens, bathrooms and areas where you dry your clothes. Our Home Retrofit Consultant Daniel explains more.

We're delivering spotlight sessions to help frontline advisers learn more about the Priority Services Register.

With the launch of the Warm Homes Plan, organisations across the sector will play a vital role in delivering large‑scale home energy improvements and supporting households through the transition to net zero.

Children's physical and mental health and academic attainment can be greatly impacted by living in cold homes. The scale of this is huge, with over 6 million children in the UK living in fuel poverty. Every child deserves to live in a warm and healthy home.

Sign up to our training spotlight to learn how Standard Licence Conditions protect vulnerable customers, and how they can be applied in frontline advisory work. Sign up here: www.nea.org.uk/standard-lic...

Leaving the door open on fridges and freezers causes warm air to enter the appliance very quickly. The appliances will then use more energy to get back to their correct running temperatures.

Our spotlight session will equip learners with an overview of the knowledge and practical skills to support vulnerable households in the private rented sector.

Our ‘Independent Living’ course will help a range of people who are at risk of fuel poverty, including students, care leavers, former members of the armed forces and refugees or asylum seekers. This practical course is designed to help individuals confidently navigate the world of home energy.

Grants may be available to help you retrofit your home to make it more energy efficient. Each home is different, so it is important to speak to a professional about what may be best for your individual circumstances.

Our level 2 ‘Fuel Debt Advice in the Community’ course covers the causes of fuel debt, all issues householders may face with meters, fuel statements, payment and tariff options.

The fast-freeze option on a freezer is incredibly energy intensive. Avoid using this setting if possible, especially if you’re concerned about your energy bills.

During #LoveYourLungsWeek, find out how we helped Agnes and Phillip, who suffered from COPD. We helped them gain access to vital funds, which gave them the freedom to use more energy to keep their home warm over winter.

Six million UK children are fuel poor. Our 'End Child Fuel Poverty' campaign has involved embedding practical action into everyday services, designing new approaches that have children and families at their heart, and building a movement across sectors.

Our ‘Decarbonising Homes: Technologies, Impacts and Solutions’ course is a level 2 qualification. It will help learners find out more about biomass, heat pumps, solar thermal hot water and solar PV and which might be appropriate for customers that you support: www.nea.org.uk/training-and...

Save the date 📅 Our next #FuelPovertyAwarenessDay will take place on Wednesday 18 November. We need all of our stakeholders and partners to help amplify the issue of households living in cold and unhealthy homes.

Our Home Retrofit Consultant Daniel explains how to recognise signs of damp and mould in your home and ways that you can avoid it.

Six million UK children are fuel poor. Our 'End Child Fuel Poverty' campaign has involved embedding practical action into everyday services, designing new approaches that have children and families at their heart, and building a movement across sectors.

Householders in the UK shouldn't have to ration their energy, but it's a story we hear far too often. It was heartwarming to get some lovely feedback from a client we helped, who told us that after receiving support, she could have a bath and a home-cooked meal without worrying.

Don’t wash single items in your washing machine. Think about your energy bills and the environment by ensuring you have a full load before setting a wash going.

Digital exclusion was a huge barrier for the Gypsy, Traveller, Roma and Nomadic communities who we worked with in the East Riding of Yorkshire. Across all three sites, mobile phone signal was consistently poor, including the signal relied upon by smart meters.

Frontline advisers consistently report a strong link between energy debt and deteriorating mental wellbeing. Clients describe anxiety, panic, sleep disruption, and constant worry about bills they cannot resolve or predict.

Fuel poverty is not just a winter issue. The hidden cost of keeping cool is not discussed as often. In summer, it becomes less visible, not less severe.

For many households, under‑heating becomes normalised rather than temporary. Clients describe structuring daily routines around avoiding energy use, confining activities to a single room, or spending extended periods in bed to stay warm.

This week is #ChildrensArtWeek. Our Training and Assessment Officer, Tara recently worked with young people at Projects4Change to develop a comic strip on topics such as saving energy. Find out more about the project here: nea.bykayo.digital/news-insight...

Today marks the start of #LoveYourLungsWeek. Damp and mould can make lung conditions such as asthma or COPD worse. Find out more about dealing with damp and condensation in your home: www.nea.org.uk/get-help/lea...

The term 'retrofit' can feel daunting to householders, so our Home Retrofit Consultant Aisling explains the types of larger measures that could drastically increase your home's energy efficiency.

If you live alone, you may want to consider a smaller washing machine to save money. Alternatively, if you have a large family or have young children, you might benefit from a larger machine.

Our ‘Decarbonising Homes: Technologies, Impacts and Solutions’ course is an approved NCFE level 4 qualification.

Families with young children are often at higher risk of fuel poverty. We're pleased to work in partnership with organisations such as Homestart to deliver advice sessions with an added focus on homes with children living in them.

'He is very happy and hasn't stopped talking about how much it has changed his life.' A friend of a client we supported told us about the long-lasting impacts of the support he received from our Advice team.

Across the clients we support, repayment capacity often exists only on paper. In reality, money taken to service debt is money removed from essentials. Adding further repayment obligations increases stress and deepens hardship rather than addressing the underlying problem.

Sign up to our training spotlight to learn how Standard Licence Conditions protect vulnerable customers, and how they can be applied in frontline advisory work. Sign up here: www.nea.org.uk/standard-lic...

We responded to news that household debt has reached a record high of £4.79 billion, developed new advice resources to help households during the heatwave and shared learnings from our work supporting Gypsy, Traveller, Roma and Nomadic communities in the East Riding of Yorkshire.