We're pleased to announce that Richard Blakeway has been appointed as the new Chair of the Office for Legal Complaints (OLC), the board of the Legal Ombudsman for England and Wales.

The agenda for our Board meeting on 24 March 2026 is now available on our website. The papers will be published on Friday. Read the agenda: legalservicesboard.org.uk/about-us/our... If you have a question about any of the agenda items, please get in touch. We will make sure it reaches the Board.

Our February Board meeting covered issues central to regulation and consumer protection, including: 🔹Public censure of the SRA 🔹Our professional ethics policy 🔹Changes to how we oversee regulators 🔹SRA’s intervention into PM Law Our Interim Chair reflects on these discussions 👇 bit.ly/4unqCxq

We have formally censured the Solicitors Regulation Authority for failing to protect clients of SSB Group, a law firm that collapsed in January 2024. Over 100 reports raising concerns were ignored. Clients paid the price. We have acted. legalservicesboard.org.uk/news/solicit...

Time is running out to have your say on our consultation on diversity in the legal profession: it closes at 2pm on 2 March. What are we proposing? In a new blog, Richard Orpin outlines how regulators can drive change and help build a profession that reflects the society it serves. bit.ly/46Ox9H9/

We're pleased to announce Richard Blakeway as our preferred candidate for Chair of the Office for Legal Complaints, the Board of the Legal Ombudsman for England and Wales legalservicesboard.org.uk/news/lsb-ann...

Despite some progress, the legal profession does not represent the people it serves. Persistent diversity gaps across the profession show why renewed and coordinated action is needed. (1/4)

The Legal Services Board (LSB) welcomes the publication of the House of Lords Constitution Committee’s report on the rule of law in the UK. Full statement: legalservicesboard.org.uk/news/lsb-sta...

Join us at our Reshaping Legal Services event hosted by the University of Southampton! Wednesday, 3 December 2025 | 4:00pm Network with legal professionals across the South of England and help shape the future of our profession. RSVP: [email protected]

You’re invited to join the conversation on improving legal services at our Southampton event on 3 December. Let’s explore how regulation can drive positive change and growth and increase public trust. Book your place: reshapinglegalservices.org.uk/2025/10/09/e...

We have approved an application from CILEx Regulation Limited to allow legal executives to obtain standalone litigation practice rights. Read more: legalservicesboard.org.uk/news/cilex-r...

We have submitted evidence to the Justice Committee’s Inquiry into Access to Justice, highlighting the need for a more inclusive and responsive justice system. Read our full submission: legalservicesboard.org.uk/our-work/con...

Last month we visited University House Legal Advice Centre to see how they're making accessible legal services work. Read more: reshapinglegalservices.org.uk/2025/10/24/l...

We have published the independent review of the regulatory events leading up to the Solicitor Regulation Authority (SRA)’s intervention into the SSB Group. In response to the findings, our Board is initiating enforcement action against the SRA. More: legalservicesboard.org.uk/news/lsb-to-...

We are recruiting for a Communications and Engagement Associate (one year fixed term contract from January 2026). The closing date for applications is 28 October. Interviews will be held on 10 November. See our website for more information: legalservicesboard.org.uk/about-us/wor...

High Court Decision in Mazur - LSB update, 13 Oct 2025 We've issued a further update following our recent meeting with all relevant approved regulators and representative bodies on this matter. Full statement: legalservicesboard.org.uk/news/lsb-sta...

Some of the LSB team recently visited the South West London Law Centres to see how legal services are delivered to communities that need them most. Read our blog to find out more. Link in comments.

The Lord Chancellor has approved the appointment, from 1 January to 31 March 2026, of Catherine Brown as the interim Chair of the Legal Services Board. Find out more: www.gov.uk/government/n...

A huge thanks to @Nina Goswami FRSA and team at Clifford Chance for hosting our LawTech event last night. We were delighted to hear from Philip Young from Garfield AI and James Sandbach and Sam Sundaran from Citizens Advice for your thought provoking and informative presentations.

Share your views on the challenges and opportunities facing the legal services profession in the South East: join us on 16 September at our Reshaping Legal Services event at Clifford Chance. View the programme for more information: reshapinglegalservices.org.uk/2025/07/17/e...

We have recently published new guidance which sets out how legal regulators can help stop economic crime like fraud, money laundering, and breaches of financial sanctions. Read more: legalservicesboard.org.uk/news/economi...

We've published our annual report for 2024/25. It covers our work in: 👉 Taking action when standards have fallen short 👉 Providing guidance on how regulators can improve legal services for consumers 👉 Bringing the sector together to identify best practice legalservicesboard.org.uk/our-annual-r...

We are recruiting for a Legal Services Consumer Panel Support Officer to provide support to the LSB’s independent Consumer Panel. The closing date for applications is 31 July 2025. More information can be found in the job description: legalservicesboard.org.uk/about-us/wor...

The papers for our Board meeting on 22 July 2025 are now available on our website. If you would like to ask our Board a question about any of the agenda items, please get in touch legalservicesboard.org.uk/about-us/our...

We are recruiting for a Regulatory Policy Manager. The closing date for applications is 21 July. To find out more and apply for the role, please see the job description on our website: legalservicesboard.org.uk/about-us/wor...

We are recruiting for a Regulatory Policy Manager for a fixed term period of 8 months to cover maternity leave. The closing date for applications is 25 July. To find out more and apply for the role, please see the job description on our website: legalservicesboard.org.uk/about-us/wor...

On 26 June 2025, we held a Stakeholder Engagement event in Manchester, kindly hosted at Fieldfisher. We heard from Fiona Ledden, President of the Manchester Law Society, who delivered a thought-provoking speech on the evolving legal landscape. Read Fiona’s full speech: bit.ly/40Byxd6

The Lord Chancellor has approved the reappointment of Habib Motani as a non-lay member of our Board. Habib will serve another four years from 18 April 2026. Find out more: www.gov.uk/government/n...

Where innovation meets impact: The legal landscape is evolving—are you ready to lead the change? Join us at our upcoming Stakeholder Engagement event to collaborate and to be part of driving forward positive change in the sector: When: 16 September 2025 Where: Clifford Chance Time: 4-6pm

We will be walking 10km with the London Legal Support Trust on 17th June. The London #LegalWalk supports hundreds of advice charities, ensuring those in need are able to access justice. Click here to support our team: londonlegalsupporttrust.org.uk/our-events/l...

The Legal Services Consumer Panel (LSCP) are seeking to appoint three Panel members. The closing date for applications is 28 July 2025. The interview date will be W/C 15th September. For more information and to apply, see the candidate pack: www.wig.co.uk/external-vac...

The Lord Chancellor has approved the appointment of Catherine Brown as Interim Chair of the Legal Services Board. Find out more - www.gov.uk/government/n...

Following each Board meeting, we publish the decisions taken. The Decision Note following our Board’s April 2025 meeting is now available legalservicesboard.org.uk/wp-content/u...

Discover how MCG Consulting is helping to reshape the legal profession with a focus on inclusion, recovery, and belonging. Read now: reshapinglegalservices.org.uk/2025/04/29/i... #LegalProfession #Inclusion #MentalHealth

There was plenty of rich discussion and ideas shared at our 2025 Reshaping Legal Services Conference for how we can promote access to justice, ethics, trust and diversity in the legal sector. Watch the videos for insights of the key themes discussed: reshapinglegalservices.org.uk/2025/03/13/r...

Want to play a part in reshaping legal services? Meet us in the North West of England in June! We’ll be in Manchester on 26 June 2025 from 4pm to 5.30pm. The event is kindly hosted by Fieldfisher law firm. Sign up to attend here: reshapinglegalservices.org.uk/2025/04/15/e...

We've published the papers for next Tuesday's Board meeting on our website. If you have a question to ask our Board about one of the items, please get in touch. Read our Board papers: legalservicesboard.org.uk/about-us/our...

The agenda for our Board meeting on 29 April 2025 has been published online. If you have a question to ask our Board about one of the items, please email [email protected]. Find out more: legalservicesboard.org.uk/about-us/our...

We’ve published our business plan for 2025-26. Take a look at the work we’re doing to make sure that the regulation of legal services is maintaining standards, promoting confidence and facilitating economic growth. legalservicesboard.org.uk/news/busines...

We heard some valuable insights at last week's Westminster Forum Projects event on legal ethics. Our consultation on the topic runs until 29 May. Here, Craig Westwood introduces the proposals on which we're seeking your views: reshapinglegalservices.org.uk/2025/04/03/l...

Excellent report launch yesterday by @lsconsumerpanel.bsky.social and @legalservicesboard.bsky.social. The Regulatory Leadership on Access to Justice report shows the legal regulators how they can meet their duty to promote A2J. Here Lisa Davis talks about the extent of unmet legal need in E&W.

We’ve published our latest regulatory performance assessment of the eight legal services regulators. Take a look here: legalservicesboard.org.uk/news/major-l...

The first proposed outcome in our consultation on professional ethics relates to education and training. We’re proposing that regulators should work with education and training providers to set high standards on professional ethical duties. The consultation can be found here: bit.ly/49iuPYY

We’ve launched a public consultation on the role of regulators in strengthening professional ethics among lawyers in England and Wales. The consultation focuses on proposed outcomes for legal services regulators. It will run until 29 May 2025, and can be found here: bit.ly/49iuPYY

LawCare - the mental health charity for the legal sector - is conducting a crucial survey to gather insights and experiences that will shape a healthier, more supportive environment for all legal professionals. Read more and take part in the survey here: bit.ly/41DryzZ

"There is evidence that lawyers are misleading courts, using strategic lawsuits against public participation, aka Slapps, to silence criticism of themselves or their clients, and misusing nondisclosure agreements." [Times]

Lawyers are sometimes failing to meet the ethical standards expected of them, according to the Legal Services Board. The oversight body that regulates the legal regulators in England and Wales is launching a consultation on upholding professional ethical duties rozenberg.substack.com/p/yet-more-r...

This was such a great session to chair, really grateful for the inspiration from this excellent work across the country. I'm pleased to have had this opportunity as one of my last actions as a @lsconsumerpanel.bsky.social member.

MP: SRA needs to be empowered to crack down on lawfare zurl.co/HR1qh

Catherine Brown, now draws the 'Reshaping Legal Services Conference' to a close. The auditorium is alive with applause, networking concludes in person & we wish our delegates safe journeys home. (1/2) #ReshapingLegalServices #Accesstojustice #legalprofession #LegalServices @catpin67.bsky.social