"Some services we use by choice, others by circumstance.” Our people at OXD imagine the journeys of others, then bring them to life through service design. With the service shoe on the other foot, @gordonr.ca comes to reflect on his own unexpected healthcare journey: oxd.com/insights/fiv...

We're #hiring an Agile #ProjectManager / ScrumMaster! This is a delivery leadership role in all the best ways. You'll blend #agile coaching and delivery leadership, and be embedded in complex, multi-collaborator government projects. Have a deep command of Scrum? Apply now: oxd.com/careers/agil...

OXD and sister company ThoughtFarmer turned 30, and we threw a party to celebrate! Along with great food, rooftop vibes, and epic karaoke, @darrengibbons.bsky.social and @gordonr shared 9 lessons they‘d tell their 1996 selves. Read the lessons and see photos from the night: oxd.com/blog/2026/06...

AI coding risk isn’t about who can ship. It's about what stops happening when building gets cheap. The expensive way used to force the planning. The cheap way doesn't. Read our article to see what it can cost you later: oxd.com/insights/whe...

We're hiring a shared Director of HR to build the people infrastructure for our next stage. OXD and ThoughtFarmer are two companies that share history, leadership, and culture. Are you a senior HR leader with 8 yrs of progressive experience and 3+ yrs in a leadership role? Apply now: oxd.com/careers

Vibe coding is getting a lot of attention, but how does it hold up in practice? Our developers ran Lovable through six real builds across different complexity levels to find out. Read our findings on OXD Labs: labs.oxd.com/experiments/... #vibecoding #ai #lovable

Can AI modernize your legacy system? The honest answer: Not alone. Modernization is a disciplined, human-centred effort—AI can be in the loop, not in the driver's seat. Learn why the "auto-modernize" button doesn't exist, and what a pragmatic path looks like: oxd.com/insights/why... #AI #Tech

Sometimes the way we define a problem is the problem. Frame Creation is a method for stepping back and reframing challenges so you can find approaches you might have otherwise missed. Learn more about the method and use our free worksheet to try it out: oxd.com/insights/how... #DesignThinking

Testing when there’s no single correct answer? Generative AI breaks the one assumption every QA process is built on. Our QA team on what comes next, and why the real work starts before anyone writes a test. Read the article: oxd.com/insights/sof... #AI #GenerativeAI #QAtesting

Automated accessibility scans find issues. They don't explain them. We wanted to know whether #AI could fill that gap. Not by replacing the tester, but by coaching them through the process in real time. Read the experiment on OXD Labs: labs.oxd.com/experiments/... #QATesting #Accessibility

Happy work anniversaries to Duncan (4 years), Kallie (9 years), Joey (11 years), and Lawrence (27 years) with OXD. That kind of longevity doesn't happen by accident—it's the result of a culture where people are trusted, challenged, and genuinely valued. Congrats!

The draw is compelling: an AI agent capable of generating UI that actually matches your mockups. But the problem is clear: design style guides are written for humans, not agents. We built a tool to bridge that. Read the experiment on OXD Labs: labs.oxd.com/experiments/... #OXDLabs #AI #GovTech

There’s something AI can’t get right about design. Our latest article is a candid conversation with OXD Art Director James Byun on taste, judgment, and what it actually takes to know if AI-assisted work is good enough. Read the conversation: oxd.com/insights/the...

What separates good #software from great software? Bugs, security gaps, and accessibility issues are expensive to fix after launch—and are avoidable. Our free 30-min webinar shows how #QA testing helps you ship better products, reduce risk, and save future costs. Watch now: youtu.be/jZg0H8o3vqM?...

Spring has sprung, and so have the celebrations—April has the most work anniversaries of the year! Congratulations to Diego, Jane, Meghan, Min, Deb, Jacqueline, and Dave on their work anniversaries. Thank you for the unique strengths and dedication you bring to OXD every day. #WorkAnniversary #OXD

Introducing OXD Labs, where we experiment with emerging technologies and design practices to explore what's possible in government technology. Think of it as our sketchpad for ideas that don’t always fit into client work, but shape how we think about the future. Explore the experiments: labs.oxd.com

Work hard, skate harder. OXD and our sister company ThoughtFarmer took over the Rolla Skate Club for a combined team event and we have no regrets. Even those of us with a few wobbles and tumbles! #TeamOXD #OXDCulture

AI can read your codebase faster than any human team. But the knowledge that lives in people's heads? That's a different problem. Our latest article explains what most modernization projects miss. Find out what’s missing: oxd.com/insights/kno... #LegacyModernization #GovTech #AI

We're celebrating three work anniversaries in March! Justin 11 years, Astrid 4 years, and Jason 3 years—we're grateful for everything you bring to the team. #WorkAnniversary #OXD #TeamOXD

Working as a unified team for over two years, OXD and DriveBC staff built collaborative capability alongside a resilient platform. Now the team is equipped to handle what comes next—independently. Learn more about the DriveBC legacy system modernization: oxd.com/work/buildin...

The 2026 Vancouver Service Jam is March 13–15! We're proud to sponsor again and mentor participants tackling real-world challenges. Join Jammers worldwide for 48 hours of rapid prototyping and human-centred design. Head to our site to learn more and to sign up: oxd.com/blog/2026/02... See you there

Our latest article explores a paradox: #AI is automating the entry-level work that traditionally taught #developers judgment and systems thinking. Junior tech roles in Canada are down 25% from five yrs ago. Are we undermining our expertise pipeline? Read Steve's take: oxd.com/insights/ai-...

When you need to alert citizens about a bear sighting, speed matters. At the BC Government's hackathon (fun ‘90s theme!), we built an AI writing assistant prototype that could help staff create clear, on-brand communications without the usual revision cycles. Check it out: oxd.com/blog/2026/01...

We’re celebrating Julie, our People Operations Manager, this month. She’s been putting our people first for 12 years! Thanks for your dedication to making OXD a great place to work. #WorkAnniversary #WorkCulture #OXD

The most successful #digital projects balance what users need, what we can build, and what orgs can sustain. When all 3 get attention from the start, the results are transformative. Skip even one, and projects struggle. Learn how to get this balance right: oxd.com/insights/bal... #ServiceDesign

Security says no. Delivery says hurry up. This tension costs more than you think—and it's not a people problem. Our Director of #SoftwareDevelopment shares why security-delivery friction happens and how orgs are shifting #security from blocker to business enabler: oxd.com/insights/fro...

When we mapped an organization's #tech ecosystem, tools weren't the problem—they revealed process gaps. Forcing consolidation rarely works. Instead, we helped teams discover pain points themselves, leading to selective standardization that worked with culture, not against it: oxd.com/insights/tec...

Starting 2026 with gratitude! We’re celebrating nine years with Charles on our Software Development team. His technical expertise is fundamental to our work. Thank you for everything you bring to the team—here's to the year ahead!

Happy New Year! We're grateful to kick off #2026 alongside our staff and the teams we're working with—the ones tackling real problems, doing the hard work, and figuring it out together. Looking forward to more of that this year: #collaboration, problem-solving, and building things that last.

Thanks for another year of collaboration with our clients, staff, and community. As 2025 winds down, we've created a seasonal #playlist to help you do the same—cozy classics and feel-good favourites. Enjoy! ideas.oxd.com/en-ca/oxd-pl... Designed and animated by Kaitie from our Marketing team 🙌

Closing out 2025 with two great work anniversaries. Congratulations to Wil on 12 years and Kaitie on 11 years at OXD. Thanks for your hard work and contributions to making OXD a great place to work. 🎉

Big thanks to Dave and Ben for being the faces (and #moustaches) of our #Movember campaign. Between individual donations from staff and company matching from OXD and @thoughtfarmer, we raised $2540. These funds support mental health, suicide prevention, and cancer research. Thanks for showing up!

Feeling stuck in reactive problem-solving mode? Our latest article explores #FrameCreation —a practical method for breaking through problem-solving patterns by reframing challenges. Learn how shifting perspectives can unlock new approaches to complex problems. Read more: oxd.com/insights/how...

Celebrating some stellar humans today! Happy #WorkAnniversaries to Amanda with 4 years, Lisa at 5 years, Winnie celebrating a decade, and Sara with 14 years at #OXD! Your contributions make a real difference, and we're lucky to work alongside you. Here's to more years together! #WorkCulture

#GenerativeAI is changing how #developers build. Instead of controlling every variable, they now manage boundaries and engineer for uncertainty. How do you make #AI systems reliable when outcomes vary? Read insights from our team about building for the generative age: oxd.com/insights/sof...

Puppy yoga with the #OXD and ThoughtFarmer crew last night. The puppies were a vibe! We attempted yoga, they attempted to steal our hearts. They won. 🐶🧘‍♀️ Thanks to the Pups Yoga team for a memorable event! #PuppyYoga #Schnauzer #PupsYogaVancouver

Emerging tech like AI and augmented reality are transforming how we interact with digital systems and environments. From visualizing furniture in your space to helping citizens navigate complex online processes, thoughtful design makes technology accessible to all. Learn more: worldusabilityday.org

Movember is here! Meet Dave on Day 1 (right). He had to shave OFF his existing #Mo to start fresh for the cause—now that's dedication! #Movember raises funds for prostate and testicular cancers, mental health, and suicide prevention. Visit: movember.com/t/mo-oxdtf to support our team's efforts.

Big news! OXD is officially certified as a Great Place to Work® in Canada AND named Best Workplaces™ in BC for 2025—our third year in a row! Huge thanks to our incredible team, it's their authenticity and feedback that helps make #OXD one of Canada's best tech workplaces: oxd.com/blog/2025/11...

Building a design system isn't the same as building the organizational capacity to maintain one. We didn't build UBC's design system—we coached their teams to develop the capabilities they'd need to build and evolve it themselves. That's transformation, not just delivery. oxd.com/work/buildin...

We’ve been having monthly "Fancy Fridays" and last week’s was full of spooky delights! We had a specially curated cocktail list, yummy treats, and costumes full of creativity. Like Darth Vader (cough cough, we mean) “Darth Day Trader.” We already can’t wait to see what next month’s theme will be!

How do you design great user experiences when AI gives different answers every time? Our Directors of Software Development and UX discuss shifting from predictable design to systems that embrace uncertainty. Read the interview: oxd.com/insights/sof... #GenerativeAI #AI #SoftwareDevelopment

We're celebrating our Great Place To Work® in Canada certification today for #CertificationNationDay — a global celebration of #GPTWCertified workplaces that put their people first. We're grateful for our employees who help make our company culture great. Learn more about us: oxd.com/about/people/

Happy work anniversaries to Adrianne, Manuji, and Mike—who’s celebrating almost three decades with us! Talk about dedication. We're so happy you're part of the OXD team. Cheers to your next year! Learn more about our people: oxd.com/about/people/ #WorkAnniversary #WorkCulture

Big thanks to everyone who joined us on Sept 26 at Emily Carr University for Kate Tarling’s (@kateldn.bsky.social) talk on creating great service organizations. The full recap goes out October 8 to OXD newsletter subscribers. Subscribe before then to get it + future event updates. 👉 ideas.oxd.com

Navigation vs. wayfinding vs. personas—do you know the difference? Dave breaks down the fundamentals for an enjoyable navigation experience for users: → How users move through your site → Visual indicators for orientation → Understanding real user needs Watch for free: youtu.be/nplHAiEpqKM?...

Can AI just #modernize our #LegacySystems for us? It's the question many government leaders have been asking. The answer might surprise you. Automated end-to-end modernization tools don't actually exist. Here are six reasons why—plus a pragmatic approach that actually works: oxd.com/insights/why...

Want to transform your service delivery? Join us Sep 26 for an exclusive session with @kateldn.bsky.social, author of "The Service Organization." Open to Vancouver service designers and leaders who want to create great service organizations. Secure your free spot! www.eventbrite.ca/e/kate-tarli...

For decades, good software meant predictable software. Press the same button, get the same result. Generative AI flipped this: same question, different (but valid) answers each time. Learn how this evolution is reshaping testing and service delivery: bit.ly/software-for... #GenerativeAI #Software

We partnered with BC's Ministry of Energy to transition their Energy Savings Program in-house and improve the citizen experience. Read about how our comprehensive digital solution ensures digital infrastructure sustainability, service continuity, and cost management: bit.ly/BC-energy-sa...