RT 4.4 and RTIR 4.0 have officially reached end of life. Teams running these versions will no longer receive updates or security fixes. It’s a good time to plan an upgrade to RT 6 so you stay supported and reduce risk. Full details: requesttracker.com/2025/11/rt-4...

We’ve released Request Tracker 6.0.2 and 5.0.9! RT 6.0.2 adds ticket history filtering, a new calendar view, and server-side memory improvements. RT 5.0.9 delivers key maintenance updates. Both releases include security fixes, so we recommend upgrading soon.  buff.ly/Vm547fT

🎉 New Release Alert! RT 6.0.1 and RTIR 6.0.1 are now available! If you're running older versions such as RT 4.4 or RTIR 4.0, note that support ends in November 2025, making this a perfect time to plan your upgrade. Read the full announcement here: requesttracker.com/2025/08/rt-6...

RT 6.0.1 and RTIR 6.0.1 Now Available Request Tracker (RT) 6.0.1 and RT for Incident Response (RTIR) 6.0.1 have been released, so RTIR users can now upgrade and get all of the new features in RT 6. In addition to providing compatibility with RT 6, the new version of RTIR offers some new features…

We've been hard at work getting our most popular RT extensions ready for RT 6 and they're finally here! If you've been holding off on upgrading until key extensions were ready, the wait is over 🕜. Learn more and start planning your upgrade: requesttracker.com/2025/06/rt-6...

Check out our latest CPAN activity for Request Tracker: RTx-RemoteLinks-1.02! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-RepeatTicket-3.00! Repeat tickets based on a schedule. metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RTx-TicketlistTransactions-1.02! This extension adds LastTransactionContent as a search display column. metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-ActivityReports-2.00! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-JSGantt-1.09! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-ExtractCustomFieldValues-3.17! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-ExcelFeed-0.04! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-ExcelFeed-1.00! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-CommandByMail-3.02! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-AutomaticAssignment-2.00! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-FormTools-2.00! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-FormTools-1.18! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-MandatoryOnTransition-1.00! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RTx-Calendar-2.00! metacpan.org/release/BPS/...

🚨 RT 6 is Here 🚨 Managing support queues, user requests, and custom workflows can feel like a battle. But with RT 6, you've got the tools to see everything, respond faster, and stay in control. Check out what's new -> requesttracker.com/meet-rt-6/

Check out our latest CPAN activity for Request Tracker: RT-Extension-Announce-1.06! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-MandatoryOnTransition-0.25! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-QuickAssign-1.03! metacpan.org/release/BPS/...

With RT 6 on the way, we're announcing the End-Of-Life for RT 4.4 and RTIR 4.0. Read the full EOL announcement here: bestpractical.com/blog/2025/4/....

RT 6 Beta is Here - Come Be Part of What's Next! 🚀 bestpractical.com/blog/2025/4/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-FormTools-1.17!

We're now running RT 6 on our RT – Beta Coming Soon! 🎉 For more information, take a look at our post on our forum.

Check out our latest CPAN activity for Request Tracker: RT-Authen-OAuth2-0.13!

Check out our latest CPAN activity for Request Tracker: RT-Extension-RepeatTicket-2.04!

Check out our latest CPAN activity for Request Tracker: Module-Install-RTx-0.44!

Check out our latest CPAN activity for Request Tracker: RT-Extension-SwitchUsers-0.08!

Exciting times ahead! We've been working hard, and we're thrilled to announce that RT 6 will be launching in 2025. Check out some early developer highlights and stay tuned for more updates on what we've been creating 🎉

Check out our latest CPAN activity for Request Tracker: RT-Extension-CreateByProblemType-1.05! metacpan.org/release/BPS/...

Check out our latest CPAN activity for Request Tracker: RT-Extension-FormTools-1.16!

Our clients are at the ❤️ of everything we do. From streamlining IT support to managing customer service requests, RT has been a game-changer for many organizations. Stay tuned for stories on how businesses are using RT to achieve their goals! 🎯 #CustomerSuccess #RequestTracker” #SupportNinjas

What can you expect from us here on BlueSky? Updates on the latest RT features, tips & tricks for optimizing your workflows, and insights from our decades of experience in the industry. Stay tuned! 💼✨ #RequestTracker #ProductivityTips #WorkSmarterWithRT

Ever struggle with managing your support tickets? Meet Request Tracker (RT) - the open-source ticketing system trusted by thousands worldwide to streamline operations and enhance productivity. Learn more about how RT can help you stay organized! 🌐 #TicketingSystem #HelpDeskHeros 🦸

🌟 We're excited to join the BlueSky community! For over two decades, we’ve empowered organizations with robust and flexible ticketing solutions to manage their workflows seamlessly. #RequestTracker #helpdesk

Hello Bluesky 👋