The East Yorkshire app from Passenger is an integral part of the bus operator’s customer experience strategy. Today, we’re delighted to share that EY has gone live with Passenger’s personalised travel alerts capability across its network. Full story 👉 passenger.tech/news/east-yo...

We're delighted to announce the renewal of Passenger's contract with Hertfordshire County Council (HCC), extending a successful partnership that began five years ago. Read the full news release 👇 passenger.tech/news/hertfor...

Not one, but two new roles! Join us in transforming access to public transport in the UK and beyond. New vacancies for Senior Software Engineer and Lead Mobile Engineer. To find out more about Passenger and the roles, check out our careers site 👉 pasn.gr/jobs #HiringNow

We’ll be joining CPT Scotland for its annual conference and dinner on 27-28th October, in Edinburgh. As the premier annual event in Scotland’s bus and coach industry, we look forward to spending quality time with industry colleagues. 👉 passenger.tech/events/cpt-s...

In addition to TCF 2025 in Cardiff next week, our team will be presenting at Quality Bus 2025 in Portsmouth. Join us for our session: "From Data to Delight: How Passenger's Insights & Partnerships are Transforming Public Transport CX". 👉 passenger.tech/events/quali...

We're looking forward to TCF Conference 2025 on 23-24th September, in Cardiff. We'll be presenting a session called "From Data to Delight: How Passenger's Insights & Partnerships are Transforming Public Transport CX". Book a meeting with us 👉 passenger.tech/events/tcf-s...

We're attending @cpt-uk.bsky.social's South West Annual Dinner 2025 on Friday, 19th September. Taking place at Bournemouth's Hilton Hotel, a stone's throw from Passenger HQ, we're looking forward to spending time with industry colleagues from across the South West. See you there! 👋

“The fact that we can now show fares for complex journeys to our customers is fantastic.” Graham Smith, Commercial Manager at Lynx. Lynx bus has rebooted its digital customer experience, marking Passenger's expanding presence in the Norfolk region. passenger.tech/news/norfolk...

Celebrating a decade of Passenger! 🥂 Two weeks ago, the Passenger team embarked on an adventure to Paris to celebrate our company's 10th birthday! This quarter’s in-person 'All Hands' marked an incredible milestone in style, with a plethora of public transport trips!!

Looking for a new challenge? Join us in transforming access to public transport in the UK and beyond. We have a new vacancy for a Full Stack Software Engineer. To find out more about Passenger and the role, check out our careers site 👉 pasn.gr/jobs #Jobs Find your purpose at Passenger.

We're excited to announce that we'll be exhibiting at the UITP Summit, Hamburg, from 15-18 June! With 10,000+ visitors, and 335 exhibitors from 110 countries, this year's summit will be huge! Visit us on stand A3202 in Hall A2. See you there! 🌍👋 passenger.tech/events/uitp-...

2025 marks the 20th anniversary of Women in Transport, and we are delighted to join the Women in Transport team to celebrate at the London Transport Museum in Covent Garden on 3 June 2025. Find out more 👉 passenger.tech/events/women...

Join us for a mini Passenger Live experience at ALBUM Conference 2025! Take part in a 10-minute user experience workshop. With expert guidance, you’ll learn new techniques for identifying user needs. Spaces are limited — sign up today! pasn.gr/ALBUM2025

Today, we’re delighted to share that the new Newport Bus app from Passenger is now live, following a seamless migration behind the scenes. 🎉 Read the full blog👇 passenger.tech/news/newport...

With over 3.2 million highly targeted travel alert notifications sent, we look back at six months of Passenger’s personalised travel alert capability launch, and the positive impact it's having for customers and operators alike. Read the full article 👉 passenger.tech/news/over-3-...

Last week, we spent some quality time together as departments. By investing in continuous improvement and our team’s well-being, we continue to deliver outstanding results for our customers every day — and have a bit of fun while doing it. passenger.tech/about/

In exciting news, Passenger has been appointed to deliver the next generation of Traveline’s family of digital services, including its journey planning service, PlusBus website, and Traveline Data. Joint press release👇 passenger.tech/news/traveli...

Today, we’re delighted to share that long-standing customer Newport Bus has appointed Passenger to bring its online channels together and deliver an integrated app experience for its customers. The new app will launch in Spring 2025. Read the full story👇 passenger.tech/news/newport...

We're exhibiting at #TTGlobal25, 4-5 March, at Olympia in London, UK. Our team will be on hand to show you how Passenger delivers a step change in digital public transport customer experience. Book a demo with our expert team. Stand D12. passenger.tech/events/trans...

Our January festive get-together a few weeks ago gave us the opportunity to celebrate individual and team achievements over the last 12 months with Passenger’s first peer-nominated awards evening. A few photos of the celebrations... 🫶

New webinar... Leveraging BODS Data to Innovate the Customer Experience 🚌 🚀 18th February 2025, 13:30 - 14:00 GMT online Join us to learn how we use BODS-mandated datasets to shape an engaging customer experience on the Passenger platform. Sign up 👉 pasn.gr/webinars

As seen on BBC News recently, we're delighted to have delivered Transport for Cornwall's new integrated app. Bus passengers in Cornwall can now plan, track and pay for discounted passes thanks to the handy new app from Passenger. Read more 👉 passenger.tech/news/new-pas...

We’re delighted to announce our attendance at Transport AI 2025 on 5th February in Manchester, UK. With discussions on accessing quality data and overcoming barriers to AI adoption, we're looking forward to this important AI forum. Find out more 👉 passenger.tech/events/trans... #TransportAI2025

We’re delighted to join colleagues at this landmark CPT event on 23rd January 2025 in London, UK. We look forward to seeing you there! Find out more 👉 passenger.tech/events/cpt-c...

Want to work in a great team? We have a new vacancy for a Customer Success Manager. Join us in transforming access to public transport in the UK and beyond. To find out more about Passenger and the role, check out our careers site 👉 pasn.gr/jobs

As 2024 draws to a close, we look back on a year filled with exciting milestones and innovation. We've advanced our product capability, supported our partners and improved the experiences of those we serve. Thanks for being such an important part of it! Check out our 2024 stats in full pasn.gr/2024

Passenger’s powerful suite of customer experience scheduling tools just got better. Operators can now schedule changes to mobile ticket products in advance, opening up exciting new scenarios and reducing staff out-of-hours work. Read more 👉 passenger.tech/news/effortl...

Boarding speed is critical to punctuality. In UK urban centres, where 5G is widespread, passenger loading is quick. But in rural areas, phone signal can be a completely different experience. We’ve been working to eradicate slow-loading mobile tickets. Read more 👉 passenger.tech/news/faster-...

Newbury & District has launched a brand-new Passenger website. The rollout follows the consistently strong performance of the bus company's Passenger app over the last few years. The apps are rated 4.8* across iOS and Android, among the highest-rated bus apps. 👉 passenger.tech/news/newbury...

Webinar: Customer acquisition through digital - Finding new customers and keeping them 🚌 🚀 17th December 2024, 13:30 - 14:00 online Join us as we delve into the digital user journey and why understanding it is crucial to boosting engagement and driving conversions. 👉 pasn.gr/webinars