Tony Moroney - The Digital Explorer
@tonymoroney.bsky.social
📤 227
📥 41
📝 788
#DigitalTransformation
pinned post!
As
#AI
shifts from novelty to necessity, we’re entering a new strategic era — one where businesses must choose: Will you consume intelligence, create it, or control it?
open.substack.com/pub/tonymoro...
9 months ago
0
3
1
From
#Outsourcing
to Augmentation: The
#AI
Enabled
#BPO
#artificialinteligence
#agenticai
#digitaltransformation
open.substack.com/pub/tonymoro...
4 months ago
0
1
0
#AgenticAI
is transforming the DNA of organisations. The real question isn’t adoption — it’s governance.
open.substack.com/pub/tonymoro...
#ai
#digitaltransformation
4 months ago
0
2
0
The next
#AI
revolution won’t be written in code—it will be projected into worlds that machines are taught to believe are real. As simulations become the testing grounds of intelligence, who decides what “reality” our robots accept?
open.substack.com/pub/tonymoro...
4 months ago
0
0
0
Who Leads Whom? CEOs and the Rise of Digital Coworkers - How CEOs Must Lead in the Era of Software 3.0 and
#AgenticAI
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
6 months ago
0
2
0
The future won’t reward those who simply adopt
#AI—it
will reward those who fundamentally transform their enterprise DNA to embed it effectively.
#artificialintelligence
#agenticai
#digitaltransformation
open.substack.com/pub/tonymoro...
6 months ago
0
3
0
If you’re a
#CXO
, don’t accept superficial
#AI
solutions. Instead, spearhead genuine transformation.
#artificialintelligence
#agenticai
#digitaltransformation
open.substack.com/pub/tonymoro...
6 months ago
0
1
0
We’re entering the
#agentic
era, where
#AI
assistants don’t just help us use
#apps
; they replace them.
#artificialintelligence
#agenticai
#digitaltransformation
open.substack.com/pub/tonymoro...
6 months ago
0
1
0
How is your organisation approaching digital sovereignty—not as a barrier, but as an enabler of trust, agility, and control?
#ai
#artificialintelligence
#digitalsovereignty
#digitaltransformation
open.substack.com/pub/tonymoro...
6 months ago
0
1
0
The logic of linear workflows—designed for predictability and repeatability— is giving way to fluid networks of intelligence that solve problems in parallel, not in sequence.
#ai
#artificialintelligence
#agenticai
#digitaltransformation
#futureofwork
open.substack.com/pub/tonymoro...
7 months ago
0
1
0
The age of intelligent transformation is here, yet most enterprises are still scaling infrastructure when they should be scaling intelligence.
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
1
0
"Don’t Outsource Your Intelligence": Europe’s
#AI
Sovereignty
#artificialintelligence
#agenticai
#generativeai
#LLMs
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
1
0
#AgenticAI
and the End of Traditional Enterprise
#Software
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
3
0
How is your organisation preparing for the end of interfaces and the emergence of agent orchestration?
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
1
0
From Code to Consciousness:
#AI
Factories and the Rise of Intelligence Infrastructure
#artificialintelligence
#agenticai
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
3
0
The
#AI
economy is no longer about adoption; it’s about orchestration, and those who fail to orchestrate will be orchestrated.
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
2
1
The
#AI
economy is no longer about adoption; it’s about orchestration, and those who fail to orchestrate will be orchestrated.
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
2
0
#CX
leaders need to consider what will happen when
#AI
transforms from a tool into an actor.
#artificialintelligence
#digitaltransformation
#agenticai
open.substack.com/pub/tonymoro...
7 months ago
0
1
1
What is your blueprint for intelligence at scale?
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
0
0
Why Enterprises Must Rethink Their
#AI
Strategy—Now
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
0
0
How is your organisation preparing to transition from
#AI
deployment to AI discipline?
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
1
1
Search is Dead, Long Live Search - The Rise of the Intent Economy
#SEO
#web3
#internet
#ai
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
0
0
#AI
has shifted from the lab to the landscape. Organisations are no longer testing AI; they are integrating it.
#artificialintelligence
#quantum
#digitaltransformation
open.substack.com/pub/tonymoro...
7 months ago
0
0
0
#AIAgents
are coming—but whose agents will they be? In this new era of intelligent intermediaries,
#platforms
promise empowerment. But is this
#AI
democratisation, or AI centralisation?
#digitaltrasformation
#artificialintelligence
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
The
#AI
Factory: Why Business Needs to Rethink Its Intelligence Infrastructure Before It’s Too Late
open.substack.com/pub/tonymoro...
#artifialintelligence
#digitaltransformation
#agenticai
8 months ago
1
3
0
The Great Shift: How
#AI
Agents Are Redefining
#CallCenters
and
#BPOs
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
1
3
1
Beyond the
#CallCenter
: Transforming
#BPOs
into Human-Centred
#AI
Factories
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
0
The Digital Explorer Chronicles: Issue #16
#ai
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
1
0
I am delighted to be speaking at the
#IMBF
World Summit 2025 in Dublin. My talk is on:
#AI
, Human Agency, and the Future of
#Mortgage
Broking. The IMBF is the leading global forum for the international mortgage brokering community and its suppliers. For more information:
lnkd.in/exqHB-n2
8 months ago
0
0
0
#NVIDIA’s
Jensen Huang shared his vision of how the countries that build and scale
#AI
factories will command the future.
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
#AI
Governance Revolution: From Rulebooks to Principles Initially published by Zams:
www.zams.com/blog/ai-gove...
#artificialintelligence
#digitaltransformation
#governance
8 months ago
0
0
0
Enterprise
#AI
Unleashed: From Experimentation to Advantage How
#IBM’s
vision signals the next phase of AI maturity—and what it means for future-ready enterprises.
open.substack.com/pub/tonymoro...
8 months ago
0
1
0
CHOOSE EUROPE: THE
#EU
SCIENTIFIC AMBITIONS
open.substack.com/pub/tonymoro...
#science
#innovation
#stem
#digitaltransformation
8 months ago
0
1
0
reposted by
Tony Moroney - The Digital Explorer
While today’s agents primarily operate within established parameters,
#agenticAI
signifies a shift towards systems that demonstrate emergent behaviour, long-term planning, and potentially limitless digital agency.
tonymoroney.substack.com/p/agentic-ai...
#digitaltransformation
#ai
9 months ago
0
2
1
reposted by
Tony Moroney - The Digital Explorer
The
#GoogleCloudNext
’25 keynote revealed a compelling truth:
#digitaltransformation
alone is no longer sufficient.
open.substack.com/pub/tonymoro...
#ai
#artificialintelligence
#agaenticai
#generativeai
9 months ago
0
0
1
reposted by
Tony Moroney - The Digital Explorer
#AgenticAI
does not replace people; it redefines their roles.
#ai
#digitaltransformation
#CX
open.substack.com/pub/tonymoro...
loading . . .
The Agentic Revolution: Redefining Customer Experience and the Future of Call Centres
The customer service landscape has undergone its most significant transformation in decades.
https://open.substack.com/pub/tonymoroney/p/the-agentic-revolution-redefining?r=2x711h&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true
9 months ago
0
0
1
reposted by
Tony Moroney - The Digital Explorer
Rather than thinking of
#quantum
as a faster computer, what if we viewed it as a new scientific instrument—a computational microscope designed to solve problems that classical and
#AI
systems simply cannot?
#Nvidia
#digitaltransformation
open.substack.com/pub/tonymoro...
9 months ago
0
0
1
reposted by
Tony Moroney - The Digital Explorer
The question isn’t whether
#AI
is on your agenda; it’s whether your agenda is AI-native. Now is the time for boards to govern for AI orchestration.
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
reposted by
Tony Moroney - The Digital Explorer
By 2029,
#AgenticAI
will autonomously resolve 80% of common customer service issues.
#CX
leaders must re-envision their operating model.
#digitaltransformation
#ai
#artificialintelligence
open.substack.com/pub/tonymoro...
9 months ago
0
1
2
reposted by
Tony Moroney - The Digital Explorer
#AI
Darwinism: Why Only the Fittest Enterprises Will Survive
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
#Europe’s
Tech Reckoning: Can the Continent Reclaim
#Digital
Sovereignty?
#digitaltransformation
#ai
#emtech
open.substack.com/pub/tonymoro...
8 months ago
0
0
0
#AI
Darwinism: Why Only the Fittest Enterprises Will Survive
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
The question isn’t whether
#AI
is on your agenda; it’s whether your agenda is AI-native. Now is the time for boards to govern for AI orchestration.
#artificialintelligence
#digitaltransformation
open.substack.com/pub/tonymoro...
8 months ago
0
0
1
By 2029,
#AgenticAI
will autonomously resolve 80% of common customer service issues.
#CX
leaders must re-envision their operating model.
#digitaltransformation
#ai
#artificialintelligence
open.substack.com/pub/tonymoro...
9 months ago
0
1
2
Rather than thinking of
#quantum
as a faster computer, what if we viewed it as a new scientific instrument—a computational microscope designed to solve problems that classical and
#AI
systems simply cannot?
#Nvidia
#digitaltransformation
open.substack.com/pub/tonymoro...
9 months ago
0
0
1
#AgenticAI
does not replace people; it redefines their roles.
#ai
#digitaltransformation
#CX
open.substack.com/pub/tonymoro...
loading . . .
The Agentic Revolution: Redefining Customer Experience and the Future of Call Centres
The customer service landscape has undergone its most significant transformation in decades.
https://open.substack.com/pub/tonymoroney/p/the-agentic-revolution-redefining?r=2x711h&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true
9 months ago
0
0
1
The
#GoogleCloudNext
’25 keynote revealed a compelling truth:
#digitaltransformation
alone is no longer sufficient.
open.substack.com/pub/tonymoro...
#ai
#artificialintelligence
#agaenticai
#generativeai
9 months ago
0
0
1
While today’s agents primarily operate within established parameters,
#agenticAI
signifies a shift towards systems that demonstrate emergent behaviour, long-term planning, and potentially limitless digital agency.
tonymoroney.substack.com/p/agentic-ai...
#digitaltransformation
#ai
9 months ago
0
2
1
#AI
innovation is no longer a bottleneck. From generative models to autonomous agents, technical capabilities are advancing more rapidly than organisations, policymakers, and societies can absorb.
open.substack.com/pub/tonymoro...
#artificialintelligence
#digitaltransformation
9 months ago
0
0
0
Three Valuable Reasons Why
#Cybersecurity
Leadership Is Failing
#ai
#generativeai
#agenticai
#digitaltransformation
www.forbes.com/councils/for...
9 months ago
0
0
0
Client-Centric
#Cybersecurity
: Bridging The Gap Between Threats And Clients
#ai
#generativeai
#agenticai
#digitaltransformation
www.forbes.com/councils/for...
9 months ago
0
1
0
Load more
feeds!
log in