Esme Terry (@esmeterry.bsky.social)

🧮 What can't be quantified at work? Plenty of fresh discussion happening about #algorithmicmanagement in workplaces. I wanted to highlight this article which speaks to issues of quantification, algorithmic control, worker autonomy, and emotional labour. journals.sagepub.com/doi/full/10....

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Emotional Labour and the Autonomy of Dependent Self-Employed Workers: The Limitations of Digital Managerial Control in the Home Credit Sector - Esme Terry, Abigail Marks, Arek Dakessian, Dimitris Chri... Changes to the labour process in the home credit sector have exposed the industry’s agency workforce to increased levels of digital managerial control through t... https://journals.sagepub.com/doi/full/10.1177/0950017020979504